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    Nina Canterbury
No description available.

Canterbury Innovation Centre, University Road
Canterbury
Kent
CT2 7FG
01227 647090

 
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Properties for sale
Properties for rent
Aug 31,2016
Minithumbdown
By:
Aug 31,2016
1 people found
this helpful
Awful. They never answer the phone, fail to correspond any messages of importance and do not fix problems you have. They left us in a single-glazed home, for 8 days in the middle of winter with no hot water or heating, even though they told my house mate they had sent someone to look at the problem (this had not been done). Unprofessional staff who treat you as though you are a child, not a paying tenant and withheld my keys a month past the starting date of the tenancy because they had no fini...
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Was this helpful? Yes
By: Abode Sales & Lettings
Sep 02, 2016
View all comments (1)
Thank you for your feedback. In order for us to investigate this matter fully please can you contact the office. ...
Jun 30,2016
Minithumbup
By:
Jun 30,2016
0 people found
this helpful
Best house and agent service in all 3 years at Uni. Would highly recommend and am sad to be leaving....
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Comment on agent fees
Lowest of all other agents used
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Feb 26,2016
Minithumbdown
By:
Feb 26,2016
1 people found
this helpful
In my experience with housing agents (and i have dealt with dogey agents) this agency is by far the most unprofessional, worst and irresponsible company of them all. They refuse to deal with any issues about the property presented to them by ignoring emails for weeks and months even after multiple phone calls and face to face conversations, they just refer you to emailing. and even after emailing them several times they pretend they haven't received anything and the issues take weeks-months to r...
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What agent could do to change your mind?
Expensive for what you get. i.e no garden, bad signal.
Attached Files
Comment on agent fees
Expensive for what you get. i.e no garden, bad signal.
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Jun 12,2015
Minithumbup
By:
Jun 12,2015
0 people found
this helpful
Having rented through a number of agents I cam honestly say my dealings with Abode have bed the best. They are always friendly and professional and made everything run very smoothly in our house. I would highly recommend....
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Comment on agent fees
Fine
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May 18,2015
Minithumbdown
By:
May 18,2015
2 people found
this helpful
Lived in property for a year!! They claim to offer emergency services during all hours of the day especially weekends..BUT WILL NOT EVEN ANSWER THE PHONE DURING OFFICE HOURS!! Have had multiple power cuts and leaks and nobody would answer the phone until the 30th ring and leaving multiple messages. When they finally answer the phone have no interest to help you especially at weekends!! Was left with out blinds/curtains for 3 days on a busy main road at the front of the house. Another room had ...
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Dec 19,2014
Minithumbdown
By:
Dec 19,2014
1 people found
this helpful
Very unprofessional staff. They don't answer at e-mails. Nina says today one thing today and tomorrow she says she didn't tell us anything. She is also very rude and always try to make you feel stupid. They don;t take the complaints serious al all. They don;t care at all on what the tenant says and it took almost 4 months for them to repair something in the house. IT IS AWFUL! I cannot wait for the contract to end and never see their faces again!...
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What agent could do to change your mind?
Change the staff and their attitude! They are not professional at all!!
Attached Files
Comment on agent fees
The rent is much higher compared to other identical flats/houses in the same region.
Was this helpful? Yes
By: Manager
Jun 12, 2015
View all comments (1)
Thank you for your comments, however we have not received any complaints to our office regarding this issue. All genuine maintenance items are addressed quickly and emergencies given priority. I'm sorry that you feel that your rent is higher than others in your development but no two apartments are the same and it was ultimately your decision on which one to rent. ...
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