The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.4/5, 32 Reviews
100% Recommended
67% sales valuation accuracy
83% sales fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 67% | 83.00% | £0 | £0 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 4 | 0 | 27 | 0 | 0 | 0 | 0 | 0 | 1 | 0 |
Able Property Management
Goldings Road, Loughton, Essex
IG10 2QN
02084189830

By : 'Homerton'
Branch : Loughton, Goldings Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E9
Darren was personable and quick to answer any of our queries. The moving process was hassle-free and well organised. Would definitely be happy to use this agency ... Read Full Review

By : 'Claire'
Branch : Loughton, Goldings Road
Services : Letting( As a Tenant )
Rent PCM : £1150
Would you recommend ? : Yes
Postcode : E4
Friendly, always happy to help when needed and responds to all emails pretty much straight away. A pleasure to deal ... Read Full Review
By : 'A.'
Branch : Loughton, Goldings Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E9
A very reliable letting agency. I had no problems with letting the flat or with any subsequent issues. Both Darren and Jane are very responsive and helpful. Any concerns I had were addressed quickly and ... Read Full Review
By : 'Nurullah'
Branch : Loughton, Goldings Road
Services : Letting( As a Tenant )
Rent PCM : £930
Would you recommend ? : Yes
Postcode : E9
He is best Agency Ever ..thanks for everything man you are really nice man and helpfull..5 star agency..I hope I will see him again as my new ... Read Full Review

By : 'Michelle'
Branch : Loughton, Goldings Road
Services : Letting( Property Management )
Rent PCM : £1150
Would you recommend ? : Yes
Postcode : E4
Very professional company who are extremely knowledgable in this business. Unlike some companies they do not try and get you on their books by promising you a high rental income. The property was marketed competitively and within 2 weeks my flat was off the market. They listened to my needs ... Read Full Review

By : 'Philip'
Branch : Loughton, Goldings Road
Services : Letting( As a Tenant )
Rent PCM : £500
Would you recommend ? : Yes
Postcode : SS0
I have found my dealings with able property to be very helpful, and any action required has been taken seriously, and dealt with to my complete ... Read Full Review
By : 'DARREN'
Branch : Loughton, Goldings Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : N9
When I first came upon the property, my agent outlined in detail the requirements of the tenancy. Initially, the landlord required the prospective tenant to have a guarantor, I then informed him that I did not have one who met the requirements and I am in receipt of benefits, apologised for any ... Read Full Review

By : 'Mark'
Branch : Loughton, Goldings Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E4
Darren has been personable and helpful with any issues we've had. There have been no major problems but with the minor problems we've had he has been quick to respond and has found a reasonable ... Read Full Review

By : '14a'
Branch : Loughton, Goldings Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E95R
Very helpful. Darren showed me the property and made speedy repairs to any of the issues that we had in the flat. Very helpful and very ... Read Full Review
By : 'Philip'
Branch : Loughton, Goldings Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SS0
Able properties had offered a very good customer service as and when required. Always polite and willing to help with ... Read Full Review


By : 'Leanne'
Branch : Loughton, Goldings Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SS0
Both Darren and Jane are very helpful and always happy to help. As a tennant I'm always well informed of anything I need to know (ie landlord visit etc) Finally if and when problems arise they are always sorted out immediately. Very pleasant people to deal ... Read Full Review

By : 'Zoe'
Branch : Loughton, Goldings Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E4
I can't thank Darren enough for all his help due to circumstances, he made this happen for me, putting a lot of time and effort in to me getting this property, very helpful and rapid response to all my queries and emails! Would most definite recommend able management. Very professional and does ... Read Full Review

By : 'Luca'
Branch : Loughton, Goldings Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Darren was very kind and patient. He was able to provide explanations when requested, he also responded to our needs correctly and in a short time. Darren ha dimostrato di essere un professionista affidabile ed ... Read Full Review
By : 'R'
Branch : Loughton, Goldings Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Able property management are my agent for approximately 23 properties. They are used in all examples for a full management service. Having been with Able for about a year now, I am happy to say that the service has been informative, cosistent and beneficial in a number of ways. They are ... Read Full Review

By : 'gabriel'
Branch : Loughton, Goldings Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
very good services ... Read Full Review
By : 'Ilze'
Branch : Loughton, Goldings Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Able Property management delivers a refreshingly friendly, professional and thorough service. I am a tennant who has had a few issues with the property i am renting and Able Property Management was always very punctual and a pleasure to deal with. Highly ... Read Full Review
By : 'Swavek'
Branch : Loughton, Goldings Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
I've been renting my flat from Able Property Managment since 2010. They are quick and reliable in dealing with any requests. I would recommend it to anybody who value professional ... Read Full Review

By : 'Toni'
Branch : Loughton, Goldings Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
I would definately recommend Able Property Management as they are very helpful, friendly and professional. Darren is always quick to respond via email and telephone. Nothing is ever too much to ask. Great agent. ... Read Full Review


By : 'J'
Branch : Loughton, Goldings Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
From the get go Darren has been extremely helpful, honest and efficient. I've come across so many lazy and pretty useless letting agents over the years that it is rare to actually deal with a letting agent who actually does a proper job. An absolute pleasure to deal with and made the whole ... Read Full Review
By : 'Maya'
Branch : Loughton, Goldings Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Able Properties have been helpful in dealing with most our issues, such as mould, mice and rats. All of those issues have been resolved. Also our issues with the noisy neighbours upstairs; they have done their best with that although the issues is ongoing, I feel that is mostly due to the landlord ... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Our complaints procedure has three stages. Step 1 – Informal Speak to the individual(s) and try to resolve the complaint informally. The individual concerned is required to tell you their name if you ask them. You should do this within one month of the action that gave rise to your complaint. They will seek to reach an amicable resolution with you in a collaborative, co-operative spirit. Step 2 – Formally Registering a Complaint If you are not satisfied with the response you have received at stage one (informal) you should then use stage two of this procedure. 1) Outline the details of your complaint in writing by post or email and send it to Able Property Management Ltd. Your complaint will be acknowledged by letter within seven working days from the date it is received. The letter will contain the following information: * Name, address and telephone number of the person who will investigate the complaint * Details of the potential investigation. * What support you can receive during the process of the complaint, e.g. in terms of making information accessible etc 2) You will receive a full response to your complaint within 21 working days from the start of the investigation in writing from the person appointed to investigate the complaint. The response will include the following information: * Details of the investigation. * A decision about whether the complaint was upheld or not. * The reason for the decision * The redress, if appropriate, which will be offered to you e.g. an apology, additional help or directing to other sources of advice or support * Any other action that may be taken in light of the complaint * If it is not possible to provide a full answer to your complaint within 21 working days, the letter will outline reasons why and give a date by which a full answer is expected Step 3 If you are not satisfied with the outcome of the formal procedure (Step 2) your complaint can be investigated further by an independent body or persons appointed by the Directors as seen fit. You must make this request within 28 days of receiving the response to the formal complaint. * The independent body or investigator will contact you in the process of investigating the complaint and will report back to the Directors within 28 days. * The Officers of the Board will consider the independent report and will make a final decision on the matter. General Notes on the procedure. * It is open to you to begin the complaints procedure at Stage 2 although it is hoped that, unless you consider the situation to be very serious, you will attempt resolution at Stage 1. * If you feel the complaints procedure disadvantages you in any way – if, for instance, providing written information is difficult for you, or if you would prefer to speak with a manager from the same ethnic background as yourself – efforts will be made to make the appropriate arrangements. * You are welcome to bring a friend or colleague with you to your meeting with the independent investigator. The principles on which our complaints procedure is based are: - Open access to the procedure; - Informal resolution of complaints where possible; - Impartial review of all complaints. Able Property Management Ltd offer access to an Ombudsman scheme if a dispute is not resolved within 8 weeks from your activation of our complaints procedure. We are a member of the Ombudsman Services and contact details are as follows: Ombudsman Services P.O. Box 1021 Warrington WA4 9FE Phone: 03304401614 Fax: 03304401615 Textphone: 03304401600
Last updated at 9/7/2018, 8:13:09 AM by allAgents