100% sales valuation accuracy
100% sales fee satisfaction
91% lettings valuation accuracy
99% lettings fee satisfaction
Abidins have gained a strong client base in London and Essex since it was founded in early 2012 by Managing Director Serkan Abidin.We are an online firm of Letting and Estate Agents, covering London and Essex. We specialise in property valuations, sales, rentals, property management and maintenance in the private ...
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Abidins have gained a strong client base in London and Essex since it was founded in early 2012 by Managing Director Serkan Abidin.
We are an online firm of Letting and Estate Agents, covering London and Essex. We specialise in property valuations, sales, rentals, property management and maintenance in the private sector.
Our friendly and expert team are dedicated to achieving the best results for all our clients. We are personable, prompt, enthusiastic and most of all passionate about the service we provide. We are registered members of the Property Ombudsman for Lettings and Sales, Chartered Trading Standards Institute, Information Commissioner’s Office, Client Money Protection and The Deposit Protection Service ensuring the highest level of customer service.
Our aim is to make the process as stress free as possible, whether you’re a vendor or a landlord, tenant or buyer .
We offer a range of services that can be tailored to suit your needs. We work on an appointment basis and are completely flexible and will come to you for meetings out of office hours. We may not have a high street office however, we attend all meetings, viewings and valuations, we advertise on Zoopla, one of the UK’s biggest property portals, as well as Primelocation and on our own website & many social media platforms. We are totally integrated, so (for example) the letting agent who rents your property will be the one managing it. You’ll deal with one agent who really understands your needs and will always be available for you.
Find out more about the services we provide – or why not contact us for a free consultation? Call 0208 539 5828 today.
We are an online firm of Letting and Estate Agents, covering London and Essex. We specialise in property valuations, sales, rentals, property management and maintenance in the private sector.
Our friendly and expert team are dedicated to achieving the best results for all our clients. We are personable, prompt, enthusiastic and most of all passionate about the service we provide. We are registered members of the Property Ombudsman for Lettings and Sales, Chartered Trading Standards Institute, Information Commissioner’s Office, Client Money Protection and The Deposit Protection Service ensuring the highest level of customer service.
Our aim is to make the process as stress free as possible, whether you’re a vendor or a landlord, tenant or buyer .
We offer a range of services that can be tailored to suit your needs. We work on an appointment basis and are completely flexible and will come to you for meetings out of office hours. We may not have a high street office however, we attend all meetings, viewings and valuations, we advertise on Zoopla, one of the UK’s biggest property portals, as well as Primelocation and on our own website & many social media platforms. We are totally integrated, so (for example) the letting agent who rents your property will be the one managing it. You’ll deal with one agent who really understands your needs and will always be available for you.
Find out more about the services we provide – or why not contact us for a free consultation? Call 0208 539 5828 today.
...left to get your reviews in for the
2024
allAgents People Awards
Latest Reviews
View all Reviews 136
25th Jan 2021
reviewed by 'Juman'
17th Jan 2021
reviewed by 'SerenaW'
21st Dec 2020
reviewed by 'Carolyn'
1st Oct 2020
reviewed by 'Amanda'
18th Sep 2020
reviewed by 'Katarzyna'
17th Sep 2020
reviewed by 'Ivan'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £137,500 | £700,000 |
| Lettings | 91% | 99% | £500 | £2,300 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 34 | 1 | 84 | 0 | 11 | 0 | 6 | 0 | 0 | 0 |
Areas covered
- E15
- Leyton
- Chingford
- E10
- E4
- Leytonstone
- Wanstead
- E11
- E12
- Hackney
- South Woodford
- E8
- E18
- E9
- Woodford
- Walthamstow
- Chigwell
- E17
- IG8
- Stratford
Address
15 Overton Road
Leyton,London
Greater London
E10 7NN
02085395828
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Members of
Rankings
Latest Properties
No Properties
Jul 07,2017
Jul 07,2017
1
people found
this helpful
this helpful
We bought our new home with Abidins and the service was amazing. Serkan and his team made what could've been a stressful operation a real pleasure. Would absolutely recommend to anyone....
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Jul 06,2017
Jul 06,2017
0
people found
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Dealing with Serkan at Abidins Estate Agents was an absolute pleasure. From day one he always been available responding to emails and calls promptly, the service has been excellent from marketing our property to finding suitable buyers and seeing the sale through to completion. We ...
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Comment on agent fees
Excellent
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Yes
Jul 01,2017
Jul 01,2017
0
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It was a very very Good service and I would recomand it to everyone else. The Communication-revista Betleem the tentant and uÈ™ was very Good through the agent....
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Jun 29,2017
Jun 29,2017
0
people found
this helpful
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What is potentially a very stressful situation was made, stress free and easy by going through Abidins! Serkan was warm, friendly and approachable and very quick to respond to emails helping everything to run smoothly!...
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Comment on agent fees
very competitive
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Yes
Jun 24,2017
Jun 24,2017
0
people found
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The best agent we dealt with in London. Very friendly, flexible and accommodating.
We would definetely recommend his agency to anyone.
Marta&Soda...
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Comment on agent fees
Good
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Yes
Jun 02,2017
Jun 02,2017
0
people found
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Can not fault the service & support I had renting my UK flat out with Serkan!
An absolute Gem in a world of rough stones! Stick with the winners!! Stick with Serkan!
Thanks so much
Rach...
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Comment on agent fees
Good
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Yes
May 15,2017
May 15,2017
0
people found
this helpful
this helpful
I have worked with Serkan a few years now both in lettings as landlord and as an agent when buying and he is getting better at his trade every year. Things I have appreciated working with Serkan:
- Very alert to my needs and what ...
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Comment on agent fees
Fees are reasonable
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Yes
Apr 30,2017
Apr 30,2017
0
people found
this helpful
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we had a good service with serkan he helped us get the property we wanted and any questions we had, he was able to answer them he also took the initiative to find the answers for the questions he was unable to answer at the ...
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Apr 29,2017
Apr 29,2017
0
people found
this helpful
this helpful
Abidins are the best agents I have come across in London. Serkan and his team are prompt, friendly and always available, I would highly recommend them. Thank you Abidins for all your help!...
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Comment on agent fees
Good
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Yes
Apr 28,2017
Apr 28,2017
0
people found
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this helpful
Great been with them for 4 years now!!
Amazing, 100% recommend. Friendly and to the point!
Great wide variety of places!...
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Yes
Apr 28,2017
Apr 28,2017
0
people found
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We had a great experience renting through Abidins. The paperwork was quick and easy and Serkan has always been really helpful and responsive anytime we needed something done in the flat or had a question. We would highly recommend his agency....
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Apr 28,2017
Apr 28,2017
0
people found
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We'd been having a really bad time with a few local agents - things weren't quite as advertised - high fees etc etc... then we met Serkan and Abidins, almost by chance, and everything changed.
He found us the most perfect property. The paperwork and ...
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Comment on agent fees
Good
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Yes
Apr 28,2017
Apr 28,2017
0
people found
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Best agency and very good man I like that,I recommend this agency always is answer for everything thanks Serkan ....
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Comment on agent fees
Best
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Yes
Apr 28,2017
Apr 28,2017
0
people found
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Serkan is an excellent estate agent. He is very approachable and knowledgeable.
He managed to let our property very quickly. He also assisted us with drafting a contract and ensured that everything is in accordance with the regulations.
We are very happy with his services ...
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Comment on agent fees
Serkan's fees are reasonable. He charges a lower commission then the large estate agents.
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Yes
Apr 28,2017
Apr 28,2017
0
people found
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Very good Agentie when there is a problem they come and solve it.
Overall this Agentie is an excellent Agentie....
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Apr 27,2017
Apr 27,2017
0
people found
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I can say that dealing with Abidins was a pleasurable and very professional experiance,any queries were quickly clarified and the whole process went without a hitch. I feel very lucky after some of the horror stories I have been told about....
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Comment on agent fees
The fees were fairly priced for the work carried out.
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Yes
Apr 27,2017
Apr 27,2017
0
people found
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I have been working with Serkan for about 10 years and would strongly recommend him. Serkan is very professional, knowledgeable, hard working and will always go that extra mile to make his customers satisfied. Serkan's positive attitude and high ethics make working with him both propessionally ...
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Comment on agent fees
market standard
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Yes
Apr 27,2017
Apr 27,2017
0
people found
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Serkan was extremely reliable and punctual when we first met and he found me 2 excellent tenants. He carried out all of the checks and formalities efficiently and his fees were very reasonable. His annual checks are efficient, prompt and, again, reasonably priced....
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Comment on agent fees
His fees are extremely reasonable and competitive.
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Yes
Apr 27,2017
Apr 27,2017
0
people found
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Serkan always provides an excellent service and stays on top of his Lettings. He goes that extra mile to ensure that both landlord and tenants are happy and that there are no grey areas in a tenancy agreement. He kindly reminds you when an agreement ...
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Comment on agent fees
Reasonable
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Yes
Apr 26,2017
Apr 26,2017
0
people found
this helpful
this helpful
We have used Serkan at Abidins many times to find tennants for the flat we rent out, he is very helpful, professional and personable. He has always found us good quality tennents who are a great match for our property.
We know we can always ...
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Comment on agent fees
His agent fees are competitive in the market place
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Yes
Apr 26,2017
Apr 26,2017
0
people found
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Serkan is the consummate professional. Quick to respond to any issues or chanllenges.Highly recommended. A credit to his profession...
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Comment on agent fees
Very competitive
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Yes
Apr 26,2017
Apr 26,2017
0
people found
this helpful
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Had a wonderful experience with Serkan with finding tenants for our property. Serkan was very professional, always on hand to give advice or help. The experience was straightforward and quick. With Serkan's help with have found great tenants at a good price with no problems....
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Comment on agent fees
Cheapest compared to other estate agents in our area.
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Yes
Apr 26,2017
Apr 26,2017
0
people found
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I've been renting in East London for decades, Serkan is the first agent I've used who hasn't tried it on with spurious fees, key deposits, annual renewal costs etc.
That alone warrants five stars, and is indicative of his honest and professional approach.
I would ...
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Comment on agent fees
I remember a time, not so many years ago, when Agents didn't charge tenants fees... Abidins' fees aren't greater than the alternatives, and aren't subject to additional charges, unlike some.
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Yes
Yes
“I found Abidins, specifically Serkan, professional, sincere, honest, very helpful, ......”
Apr 26,2017
Apr 26,2017
0
people found
this helpful
this helpful
I found Abidins, specifically Serkan, professional, sincere, honest, very helpful, highly efficient with a caring approach in assisting me with finding a stunning rental flat. Defo would recommend to everyone....
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Comment on agent fees
Good
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Yes
Apr 26,2017
Apr 26,2017
0
people found
this helpful
this helpful
As a tenant trying to find a home in todays economy I only have positive words for Serkans service. He is professional, reliable and foremost upfront and honest throught the whole process.
Serkan is always on hand to answer any questions and provides a great ...
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Comment on agent fees
Great value fees
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Yes
Apr 26,2017
Apr 26,2017
0
people found
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Abidins were the sellers agents on our home in Leyton and I could not recommend them highly enough. Serkan always answered queries promptly and dealt with any issues that arose during the due diligence process in an open and fair manner. We met with too ...
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Comment on agent fees
n/a (Serkan was paid by the seller)
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Yes
Apr 26,2017
Apr 26,2017
0
people found
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As a landlord of several properties I have found Serkan a huge asset to have alongside. His personal hands on approach and willingness to deal with matters before they become issues is most welcomed....
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Comment on agent fees
I have always found fees to be reasonable and above all transparent.
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Yes
Apr 26,2017
Apr 26,2017
0
people found
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Great person to deal with he rented my property within a week and the tenants were city workers who well looked after my place and paid on time with no problems...
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Comment on agent fees
The fees are cheaper than what you expect to pay and no hidden charges so AAAA Star Plus all round
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Apr 26,2017
Apr 26,2017
0
people found
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We really appreciated working with Serkan at Abidins, he allowed us to have a smooth and seamless buying process. From the very first view to pick up the keys. In particular we really appreciated how easy was the communication with him almost 24/7...
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Apr 25,2017
Apr 25,2017
0
people found
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I have used Serkan to let my property, I found he is professional and reliable, I would use him again when the time comes....
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Comment on agent fees
good
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Serkan
(119)
Landlord Fees
Overall Fees
10% (inc. VAT), On Completion (Fees are negotiable)Letting only Service
The Agents fee is 10% of the gross annual rent, such fee to be paid in advance or deducted from the first months rent (subject to a minimum fee of £1000.00)
Full Management Service
Fee: 15% of the monthly rent, such fee to be deducted from the monthly rent.
Optional Services / Fee
(a) Carry out an inventory
(Compulsory for the Full Management Service)
1 bedroom properties £100
2 bedroom properties £120
3 bedroom and over properties £150
(b) Arrange a Gas Safe inspection £120
(c) Arrange an Electrical inspection £150
(d) Arrange an EPC £80
(e) Portable Appliance Test – £60
(f) Register deposit with Deposit Protection Service £50 (Compulsory for the Full Management Service)
For more information please visit https://abidins.com/landlords/
Vendor Fees
Overall Fees
1.5% (inc. VAT), On Completion (Fees are negotiable)Our standard fees
Sole agency: 1.5%
Multiple agency: 2%
For more information please visit https://abidins.com/selling/
We are registered members of The Property Ombudsman (Membership Number D8139), Client Money Protection (Membership Number CMP003054) and The Chartered Trading Standards Institute ensuring the highest level of customer service.
Tenant Fees
Overall Fees
Holding Deposit - a refundable holding deposit of one weeks rent is payable in order to reserve a property.
The holding deposit will then go towards your first months rent payment in advance.
Payment of rent - the first installment of rent must be paid in clear funds when you sign the tenancy agreement. Thereafter, rent is payable by standing order (unless agreed otherwise) to arrive on the due date stated in the tenancy agreement. The full rent must be paid by a single standing order, we are unable to accept multiple standing orders.
Unpaid Rent Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent.
Security Deposit - A deposit equivalent of up to a maximum of 5 weeks rent shall be paid in cleared funds to us on the landlords behalf which will be held by the landlord on the terms of a Statutory deposit protection scheme pursuant to the Housing Act 2004 Section 212.
For more information please visit www.abidins.com
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Complaints Procedure
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards. If you have a complaint, please put it in writing, including as much detail as possible. We will then respond in line with the time frames set out below (if you feel we have not sought to address your complaints within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter).
What will happen next?
We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.
A formal written response regarding our findings will be sent to you within 15 working days of sending the acknowledgment letter.
If you remain dissatisfied, you can contact the Property Ombudsman to request an independent review –The Property Ombudsman Ltd, Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP – 01722 333 306 – www.tpos.co.uk
Please note the following: You will need to submit your complaint to the Property Ombudsman within 12 months of receiving our final viewpoint letter, including evidence to support your case. The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before submitted for an independent review.
No procedure set.
Last updated at 2:08 PM 31/03/2017 by allAgents
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards. If you have a complaint, please put it in writing, including as much detail as possible. We will then respond in line with the time frames set out below (if you feel we have not sought to address your complaints within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter).
What will happen next?
We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.
A formal written response regarding our findings will be sent to you within 15 working days of sending the acknowledgment letter.
If you remain dissatisfied, you can contact the Property Ombudsman to request an independent review –The Property Ombudsman Ltd, Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP – 01722 333 306 – www.tpos.co.uk
Please note the following: You will need to submit your complaint to the Property Ombudsman within 12 months of receiving our final viewpoint letter, including evidence to support your case. The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before submitted for an independent review.
No procedure set.
Best Letting Agent in E10 
