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    Nicholas Shaer
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    Stephen Torres
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    Stelios Michaelides
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    Claire Maran
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    Craig Norman
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    Guy Daly
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    Scott Grossman
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    Caesar Mathias
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    Nikesh Vadher
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    Daniel Green
  • Fabian Jones
    Fabian Jones
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    Shelley Hampton
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    James Altman
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    Shirley Lascaris
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    James Waygood
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    Caesar Matthias
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    Helen Newstead
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    Kayleigh Weston
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    fabian jones
Letting agents
 
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Properties for sale
Properties for rent
Jun 06,2016
Minithumbup
By:
Jun 06,2016
0 people found
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Fabian was my contact throughout my purchase process in Kensal Rise. He is very personable and professional, and I quickly had confidence that he would be focused and supportive with my purchase and queries. Fabian was very accommodating in letting me have multiple visits to the property as the purchase progressed and helped me understand early on the vendor's position and how fixtures/fittings would be left. In terms of the conveyancing process, I felt Fabian was very genuine and honest about ...
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Apr 21,2016
Minithumbup
By:
Apr 21,2016
0 people found
this helpful
Fabian was a real star during the purchase which was complicated by having an inexperienced vendor. He took the time to go round and explain each step of the procedure to the vendor and kept me, the purchaser, informed at all times. He was well aware of the time imperative and ensured that the exchange and completion took place on time despite various hicoughs on the way. I would thoroughly recommend Fabian to both vendors and purchasers, his service was exceptional (and I can definitely say tha...
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Nov 11,2015
Minithumbup
By:
Nov 11,2015
0 people found
this helpful
We Yam Investments Limited have had regular dealing with Abacus Estates from lettings to sales, acquisitions and management. Their attitude and commitment to us as clients is exemplary. Their negotiators, administrative staff and Principals are motivated by their continual success in all of their departments....
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Aug 27,2015
Minithumbup
By:
Aug 27,2015
0 people found
this helpful
Fast, efficient and friendly service when providing a landlord reference for my next property. Al;so arranged for end of tenancy clean at a reasonable cost....
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Aug 18,2015
Minithumbup
By:
Aug 18,2015
0 people found
this helpful
I found Helen to be really proactive, supportive and tenacious throughout the whole process. As a first-time buyer with a very tight time-scale to completion she was calm, professional and ensured that everything went as smoothly as it could in the challenging circumstances. The service was personal and friendly and I wouldn't hesitate in using Abacus, and specifically Helen again....
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May 20,2015
Minithumbup
By:
May 20,2015
0 people found
this helpful
I have used many estate agents over the years but to say they offer an exceptional service does not come close. Abacus Estates have the right staff who are informative and knowledgeable. Caesar is an asset to Abacus Estates which makes them second to none. I will definitely be using them again in the future. They come highly recommended....
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May 14,2015
Minithumbup
By:
May 14,2015
0 people found
this helpful
We were looking for a flat from a distance (South Africa) and only knew the area vaguely. Shelley sent us details on the property, gave us advice on the area and even helped us do a viewing by video. She sorted all the paperwork really quickly and even met us on her day off with the keys. This all meant that we could move in as soon as we arrived in London. She gave us an outstanding service and we would definitely recommend her....
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Comment on agent fees
These seemed a little high considering it was for a document to be drawn up that I am sure existed already.
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May 06,2015
Minithumbdown
By:
May 06,2015
0 people found
this helpful
Absolutely appalling service. Called Shelley when she was 5 minutes late and she said she'd be right there and then stopped picking up the phone or replying. I called the office the next day and was told she would call me right back. She didn't. These are the kind of operators in the letting market that have politicians backing the idea of banning letting fees to appease voters or regulatory bodies to penalise people. After this wasted two hour round trip I am a convert to these policies...
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Mar 23,2015
Minithumbup
By:
Mar 23,2015
0 people found
this helpful
We were tenants in the property for about 3 years. James Altman became our point of contact last year. He has arranged for repairs, renewals and deposit refunds in very professional manner working with us, the landlord and the contractors effectively. All our communications with him and his team have been prompt, friendly and helpful. Great work!...
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Feb 19,2015
Minithumbup
By:
Feb 19,2015
0 people found
this helpful
I was looking for a one bedroom flat to share with my boyfriend and Abacus estates helped us out finding a very nice place in a short time. They were really helpful with everything, especially James Waygood was always ready to answer any question and to ask us if we needed anything. The agency has a great attention to customers and their needs....
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Feb 18,2015
Minithumbup
By:
Feb 18,2015
0 people found
this helpful
I sold a 2 bedroom flat in NW London through Abacus Estates in early February of 2015. The flat was rented out from 2004, originally through Noe Glasman & Co, which was taken over by Abacus Estates in 2010. Guy Daly looked after both the letting and management services and also the subsequent sale. I have been resident overseas during this entire period. The letting and management services were consistently of a commendable standard. There were no extended void periods, the rent was collect...
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Comment on agent fees
The fees were competitive for the quality of services provided
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Feb 16,2015
Minithumbup
By:
Feb 16,2015
1 people found
this helpful
Went into the shop and Stephen sat me down, found out exactly what I was after and very quickly suggested a very suitable property. This was refreshing as other estate agents on West End Lane just asked me to see any old thing, rarely matching my requirements. He got me in to view it at a time that worked for me (even though it wasn't convenient for him) and after making an offer did everything he could to facilitate and make discussions easy. He was also available outside of normal working ...
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Feb 05,2015
Minithumbup
By:
Feb 05,2015
1 people found
this helpful
Stephen was professional, personable and very helpful. He was available throughout the signing process and has subsequently helped resolve any problems that I had upon moving into the property....
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Jun 24,2014
Minithumbdown
By:
Jun 24,2014
0 people found
this helpful
Everything was perfect until we moved in and paid them what we had to pay. On our move out, we never received the inventory check which we paid 130£, we sent emails to James Altman that remained unreplied for more than 2 weeks. When my flatmate called him angry because of all the unreplied emails and after not having received the deposit back in 2 weeks when they said it would take 7-10 days, James told him not to be rude instead of apologizing. After 3 weeks of the move out date, I sent...
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What agent could do to change your mind?
They just do not deserve any fees for the service they offered.
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Oct 31,2013
Minithumbup
By:
Oct 31,2013
0 people found
this helpful
I cannot thank the staff at Abacus enough for their dedication to helping me to sell my house. There were a few setbacks due to the awkwardness of my buyers which was dealt with promptly and professionally by my Team at Abacus lead by Mr Caesar Mathias. I believe I have dealt with all the staff from sales, lettings and administration during my time as a client and was treated with much respect and care. ...
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Sep 24,2013
Minithumbup
By:
Sep 24,2013
0 people found
this helpful
I was flat hunting for a while until I came across a flat advertised by several agencies. My point of contact was Daniel Green from Abacus estates. I had such a hard time getting agencies to come out of their offices to show me flats I am interested in, so I was quite happy when Daniel showed me about five flats in one afternoon, managed to get me the flat before other agencies did. Overall, extremely helpful, supportive and reliable, very happy in my new place. :)...
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Aug 17,2013
Minithumbdown
By:
Aug 17,2013
4 people found
this helpful
I have just moved to London from abroad and I am in search of a property. I visited the Abacus West Hampstead office to discuss some options in the area. I made clear from the beginning that safety is a high priority and that I don\'t really know London. James showed me a property in the area between Willesden Junction and Harlesden and repeatedly told me that it is an absolutely safe neighborhood. I made an offer and gave a 500 holding deposit. While waiting for the landlords reply I thought it...
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What agent could do to change your mind?
He should really apologize for his behavior and totally refund me.
Was this helpful? Yes
Aug 01,2013
Minithumbup
By:
Aug 01,2013
0 people found
this helpful
Initially really helpful and flexible in organising viewings for us, and seemed genuine in selling the property to us. Could have been quicker in getting documentation to us after we\'d committed to the property, but pleased overall with the service....
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Jul 03,2013
Minithumbup
By:
Jul 03,2013
0 people found
this helpful
After some positive recommendations from friends we used the team at Abacus to rent out our flat. We are first time landlords so had lots of questions about the whole process of renting out properties as it is quite daunting, and I was impressed by their knowledge, honesty and good advice. We dealt with Dan and Stephen who found top potential tenants as they took the time to find out exactly what we were looking for, then filtered out the list of applicants so nobodys time was wasted. First rate...
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Jun 24,2013
Minithumbup
By:
Jun 24,2013
0 people found
this helpful
My experience with Abacus Estates has so far been outstanding. Dan Green has been efficient and has gone to great lengths to ensure that we are very happy with our rental property, involving us at all stages in liaising with the landlord....
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May 18,2013
Minithumbup
By:
May 18,2013
0 people found
this helpful
After a lengthy search for an apartment in London due to a relocation we had the pleasure of meeting Stephen. After several bad experiences with letting agents who just wish to push you to close a deal or rip you off with unreasonable contracts or convince you to sign immediately, it was truly a pleasure to deal with him. Stephen is a very pleasant, professional and friendly agent. He did go the extra mile in helping us signing our contract and getting us in the apartment, what he told was t...
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May 01,2013
Minithumbup
By:
May 01,2013
0 people found
this helpful
My flatmate and I found Stephen to be incredibly helpful and efficient. He was always on hand to answer all of our (many) questions. On our move day the agency were great and made going through the admin etc all very easy!...
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May 01,2013
Minithumbup
By:
May 01,2013
0 people found
this helpful
Stephen has been and is a true professional with a pleasant and polite attitude. We would recommend him highly to any prospective customer. He kindly arranged to get new lodgers for our apartment and it became an absolute breeze! Nothing is ever too much to ask and he remembers you even months down the track....
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Apr 24,2013
Minithumbup
By:
Apr 24,2013
0 people found
this helpful
I instructed Abacus to sell the remaining 3 flats of a 4 flat development in Willesden. At the time of writing, 2 of 3 have sold and the 3rd is under offer. Additionally, they have let a property in West Hampstead for me where others have failed. Sales and letting agents have been easy to deal with and up front, honest and most importantly, have achieved the results I required. I would certainly recommend their pro-active and hardworking staff and the agency as a whole....
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Apr 23,2013
Minithumbup
By:
Apr 23,2013
0 people found
this helpful
Very helpful and enthusiastic. After tenant signed contract Stephen offered to do a detour after work to drop the flat keys through my letterbox....
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Apr 18,2013
Minithumbup
By:
Apr 18,2013
0 people found
this helpful
I had a great experience at Abacus with Stephen, who helped me find a great flat very quickly. I did not have much time for my property search as I found I was going to be moving to London for work last month. It was important for me to find a flat and get settled in before I started. Very happy with the quality of service in assisting with my situation and especially with Stephen, who went well above and beyond standard expectations. I wouldn\'t hesitate to recommend him to others....
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Apr 15,2013
Minithumbup
By:
Apr 15,2013
1 people found
this helpful
I have been looking for a studio to rent for a few weeks and visited one in West Hampstead by coincidence as I didn\'t know about this area before. I decided the same day to go through all the different estate agencies of the street to see if I could get visits right the same day. I went to Abacus Estates and took a list of the lettings available by this time and registered myself with the agency. An hour later, Daniel Green called me to tell me he had 3 different flats to show to me. I accept...
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Apr 12,2013
Minithumbup
By:
Apr 12,2013
0 people found
this helpful
I engaged Abacus with 2 months prior to my property becoming vacant - on a sole agent basis. I believe Abacus invested more effort once I engaged additional Estate agents, and this level of competition proved a healthy addition to the relationship. Nic proved to be helpful and willing to discuss options. Once I had insisted they improve the quality of the photographs, the level of interest in the property improved. Stephen was excellent. He secured a deal, and put every effort in to ens...
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Apr 10,2013
Minithumbup
By:
Apr 10,2013
0 people found
this helpful
Great customer service from Caesar. Put in offer, exchanged, completed & moved within 6 weeks thanks to his help. Evening viewings not a problem - Thank you...
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Apr 05,2013
Minithumbup
By:
Apr 05,2013
0 people found
this helpful
Stephen has been very enthusiastic from the minute i spoke to him on the phone and accommodated my flat viewing request as quickly as possible. then he s been very reassuring at the time of the negotiation and since i got the flat i m very happy....
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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
14 1 25 6 5 0 6 0 1 2

Job vacancies

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Agent Fees

No fees set.
Last updated at 4:54 PM 21/04/2016 by fabian jones

Complaints Procedure

No procedure set.
Last updated at 4:22 PM 25/01/2016 by James Altman

Awards won by Abacus Estates

Individual Branch Awards

London, NW10 3NS

Firm rankings



Kensal Rise Branch
103 Chamberlayne Road, London NW10 3NS
(22)
Neasden
307 Neasden lane, London NW10 1QR
(0)
West Hampstead Branch
303 West End Lane, London NW6 1RD
(37)

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