• Shelley Hampton
    Shelley Hampton
  • Guy Daly
    Guy Daly
  • Stephen Torres
    Stephen Torres
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    Caesar Mathias
  • Fabian Jones
    Fabian Jones
  • claim your profile
    Caesar Matthias
  • James Altman
    James Altman
  • Ricky Whyte
    Ricky Whyte
  • Rebecca McCarthy
    Rebecca McCarthy
  • Shirley Lascaris
    Shirley Lascaris
  • Gary Nicholls
    Gary Nicholls
  • Brigitta Nagypal
    Brigitta Nagypal
Letting agents
 
Website not available Properties for sale
Properties for rent
Jun 20,2017
Minithumbup
Caesar Matthias
Caesar Matthias
By:
Jun 20,2017
0 people found
this helpful
Hii both Caesar and Fabien have Been brilliant in all aspects of helping me in selling my Property they went through everything with me in every way . I highly recommend these two gentlemen in selling any bodies property . They are very fair , truthful and helpful and have become great friends to me . I thank them both ....
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Comment on agent fees
Well they have earned my fee .
Was this helpful? Yes
Jun 15,2017
Minithumbup
Guy Daly
Fabian Jones
By:
Jun 15,2017
0 people found
this helpful
Perfect - from beginning to end and couldn't have asked for a better service. Fabian Jones really knows his stuff and was an absolute star, so too was Guy Davis. We knew we were in very capable hands and didn't need to instruct any other agent for the sale. They did an excellent job with the initial marketing and an offer was negotiated very quickly. They were then really helpful in helping the transaction to move along and progress to completion. They were both highly professional and extremel...
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Mar 30,2017
Minithumbup
Stephen Torres
Rebecca McCarthy
By:
Mar 30,2017
0 people found
this helpful
What can I say a great estate agent which actually listen to what you want which is very rare , wanted to find a suitable family for our property and abacus did exactly that would highly recommend abacus to any landlord, Very smooth transition, a mention to the fantastic Rayna who dealt with referencing and everything else , and the Lovley Shelley who I spoke to at the very start. Big thanks to Stephen as you have been fantastic and Rebbeca for finding our family...
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Comment on agent fees
Good
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Mar 22,2017
Minithumbup
Rebecca McCarthy
By:
Mar 22,2017
0 people found
this helpful
As family we were quite hesitant moving out of our family home having lived there for quite some time and we wanted a stress free transfer to a nice family home. The brilliant and super hardworking Rebecca at Abacus Kensal Rise managed to find us a lovely family home, it was over our budget so Rebecca was again fantastic in the negotiation with the Landlord. After agreeing on the price we then started the referencing process and that's when we got introduced to the amazing Rayna. Rayna was super...
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Comment on agent fees
Good
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Mar 08,2017
Minithumbup
Fabian Jones
By:
Mar 08,2017
0 people found
this helpful
Fabian was extremely helpful and without his persistence we probably would not have gained the buyer at the right price. A true gentleman, honest and reliable and I would seriously consider using him again on our next property....
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Comment on agent fees
Fees where fair, as expected
Was this helpful? Yes
Mar 02,2017
Minithumbup
Fabian Jones
By:
Mar 02,2017
0 people found
this helpful
I had Fabian as the agent for my house hunt from start to finish and he was a fantastic aide throughout. As a first time buyer it was most important that I was made to feel comfortable and supported and that I was guided through the all the steps of the process. Fabian did all of the above and was always friendly which made the procedure as stress free and enjoyable as possible...
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Feb 23,2017
Minithumbup
Fabian Jones
By:
Feb 23,2017
0 people found
this helpful
Fabian is a fantastic estate agent. He was always available to handle my enquiries and I genuinely felt he went the extra mile. He is honest, efficient and a friendly person. I will 100% use Fabian to sell my flat In the future - regardless of what firm he may have moved to!...
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Comment on agent fees
I didn't pay any fees
Was this helpful? Yes
Jun 06,2016
Minithumbup
Fabian Jones
By:
Jun 06,2016
0 people found
this helpful
Fabian was my contact throughout my purchase process in Kensal Rise. He is very personable and professional, and I quickly had confidence that he would be focused and supportive with my purchase and queries. Fabian was very accommodating in letting me have multiple visits to the property as the purchase progressed and helped me understand early on the vendor's position and how fixtures/fittings would be left. In terms of the conveyancing process, I felt Fabian was very genuine and honest about ...
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Apr 21,2016
Minithumbup
Fabian Jones
By:
Apr 21,2016
0 people found
this helpful
Fabian was a real star during the purchase which was complicated by having an inexperienced vendor. He took the time to go round and explain each step of the procedure to the vendor and kept me, the purchaser, informed at all times. He was well aware of the time imperative and ensured that the exchange and completion took place on time despite various hicoughs on the way. I would thoroughly recommend Fabian to both vendors and purchasers, his service was exceptional (and I can definitely say tha...
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Nov 11,2015
Minithumbup
By:
Nov 11,2015
0 people found
this helpful
We Yam Investments Limited have had regular dealing with Abacus Estates from lettings to sales, acquisitions and management. Their attitude and commitment to us as clients is exemplary. Their negotiators, administrative staff and Principals are motivated by their continual success in all of their departments....
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Aug 27,2015
Minithumbup
By:
Aug 27,2015
0 people found
this helpful
Fast, efficient and friendly service when providing a landlord reference for my next property. Al;so arranged for end of tenancy clean at a reasonable cost....
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Aug 18,2015
Minithumbup
By:
Aug 18,2015
0 people found
this helpful
I found Helen to be really proactive, supportive and tenacious throughout the whole process. As a first-time buyer with a very tight time-scale to completion she was calm, professional and ensured that everything went as smoothly as it could in the challenging circumstances. The service was personal and friendly and I wouldn't hesitate in using Abacus, and specifically Helen again....
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May 20,2015
Minithumbup
Caesar Matthias
By:
May 20,2015
0 people found
this helpful
I have used many estate agents over the years but to say they offer an exceptional service does not come close. Abacus Estates have the right staff who are informative and knowledgeable. Caesar is an asset to Abacus Estates which makes them second to none. I will definitely be using them again in the future. They come highly recommended....
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May 14,2015
Minithumbup
Shelley Hampton
By:
May 14,2015
0 people found
this helpful
We were looking for a flat from a distance (South Africa) and only knew the area vaguely. Shelley sent us details on the property, gave us advice on the area and even helped us do a viewing by video. She sorted all the paperwork really quickly and even met us on her day off with the keys. This all meant that we could move in as soon as we arrived in London. She gave us an outstanding service and we would definitely recommend her....
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Comment on agent fees
These seemed a little high considering it was for a document to be drawn up that I am sure existed already.
Was this helpful? Yes
May 06,2015
Minithumbdown
Shelley Hampton
By:
May 06,2015
1 people found
this helpful
Absolutely appalling service. Called Shelley when she was 5 minutes late and she said she'd be right there and then stopped picking up the phone or replying. I called the office the next day and was told she would call me right back. She didn't. These are the kind of operators in the letting market that have politicians backing the idea of banning letting fees to appease voters or regulatory bodies to penalise people. After this wasted two hour round trip I am a convert to these policies...
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Mar 23,2015
Minithumbup
James Altman
By:
Mar 23,2015
0 people found
this helpful
We were tenants in the property for about 3 years. James Altman became our point of contact last year. He has arranged for repairs, renewals and deposit refunds in very professional manner working with us, the landlord and the contractors effectively. All our communications with him and his team have been prompt, friendly and helpful. Great work!...
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Feb 19,2015
Minithumbup
By:
Feb 19,2015
0 people found
this helpful
I was looking for a one bedroom flat to share with my boyfriend and Abacus estates helped us out finding a very nice place in a short time. They were really helpful with everything, especially James Waygood was always ready to answer any question and to ask us if we needed anything. The agency has a great attention to customers and their needs....
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Feb 18,2015
Minithumbup
Guy Daly
By:
Feb 18,2015
1 people found
this helpful
I sold a 2 bedroom flat in NW London through Abacus Estates in early February of 2015. The flat was rented out from 2004, originally through Noe Glasman & Co, which was taken over by Abacus Estates in 2010. Guy Daly looked after both the letting and management services and also the subsequent sale. I have been resident overseas during this entire period. The letting and management services were consistently of a commendable standard. There were no extended void periods, the rent was collect...
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Comment on agent fees
The fees were competitive for the quality of services provided
Was this helpful? Yes
Feb 16,2015
Minithumbup
Stephen Torres
By:
Feb 16,2015
1 people found
this helpful
Went into the shop and Stephen sat me down, found out exactly what I was after and very quickly suggested a very suitable property. This was refreshing as other estate agents on West End Lane just asked me to see any old thing, rarely matching my requirements. He got me in to view it at a time that worked for me (even though it wasn't convenient for him) and after making an offer did everything he could to facilitate and make discussions easy. He was also available outside of normal working ...
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Feb 05,2015
Minithumbup
Stephen Torres
By:
Feb 05,2015
1 people found
this helpful
Stephen was professional, personable and very helpful. He was available throughout the signing process and has subsequently helped resolve any problems that I had upon moving into the property....
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Jun 24,2014
Minithumbdown
James Altman
Shirley Lascaris
By:
Jun 24,2014
1 people found
this helpful
Everything was perfect until we moved in and paid them what we had to pay. On our move out, we never received the inventory check which we paid 130£, we sent emails to James Altman that remained unreplied for more than 2 weeks. When my flatmate called him angry because of all the unreplied emails and after not having received the deposit back in 2 weeks when they said it would take 7-10 days, James told him not to be rude instead of apologizing. After 3 weeks of the move out date, I sent...
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What agent could do to change your mind?
They just do not deserve any fees for the service they offered.
Attached Files
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Oct 31,2013
Minithumbup
By:
Oct 31,2013
0 people found
this helpful
I cannot thank the staff at Abacus enough for their dedication to helping me to sell my house. There were a few setbacks due to the awkwardness of my buyers which was dealt with promptly and professionally by my Team at Abacus lead by Mr Caesar Mathias. I believe I have dealt with all the staff from sales, lettings and administration during my time as a client and was treated with much respect and care. ...
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Sep 24,2013
Minithumbup
Fabian Jones
By:
Sep 24,2013
0 people found
this helpful
I was flat hunting for a while until I came across a flat advertised by several agencies. My point of contact was Daniel Green from Abacus estates. I had such a hard time getting agencies to come out of their offices to show me flats I am interested in, so I was quite happy when Daniel showed me about five flats in one afternoon, managed to get me the flat before other agencies did. Overall, extremely helpful, supportive and reliable, very happy in my new place. :)...
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Aug 17,2013
Minithumbdown
James Altman
By:
Aug 17,2013
5 people found
this helpful
I have just moved to London from abroad and I am in search of a property. I visited the Abacus West Hampstead office to discuss some options in the area. I made clear from the beginning that safety is a high priority and that I don\'t really know London. James showed me a property in the area between Willesden Junction and Harlesden and repeatedly told me that it is an absolutely safe neighborhood. I made an offer and gave a 500 holding deposit. While waiting for the landlords reply I thought it...
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What agent could do to change your mind?
He should really apologize for his behavior and totally refund me.
Attached Files
Was this helpful? Yes
Aug 01,2013
Minithumbup
By:
Aug 01,2013
0 people found
this helpful
Initially really helpful and flexible in organising viewings for us, and seemed genuine in selling the property to us. Could have been quicker in getting documentation to us after we\'d committed to the property, but pleased overall with the service....
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Jul 03,2013
Minithumbup
Stephen Torres
Fabian Jones
By:
Jul 03,2013
0 people found
this helpful
After some positive recommendations from friends we used the team at Abacus to rent out our flat. We are first time landlords so had lots of questions about the whole process of renting out properties as it is quite daunting, and I was impressed by their knowledge, honesty and good advice. We dealt with Dan and Stephen who found top potential tenants as they took the time to find out exactly what we were looking for, then filtered out the list of applicants so nobodys time was wasted. First rate...
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Jun 24,2013
Minithumbup
By:
Jun 24,2013
0 people found
this helpful
My experience with Abacus Estates has so far been outstanding. Dan Green has been efficient and has gone to great lengths to ensure that we are very happy with our rental property, involving us at all stages in liaising with the landlord....
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May 18,2013
Minithumbup
Stephen Torres
By:
May 18,2013
0 people found
this helpful
After a lengthy search for an apartment in London due to a relocation we had the pleasure of meeting Stephen. After several bad experiences with letting agents who just wish to push you to close a deal or rip you off with unreasonable contracts or convince you to sign immediately, it was truly a pleasure to deal with him. Stephen is a very pleasant, professional and friendly agent. He did go the extra mile in helping us signing our contract and getting us in the apartment, what he told was t...
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May 01,2013
Minithumbup
Stephen Torres
By:
May 01,2013
0 people found
this helpful
My flatmate and I found Stephen to be incredibly helpful and efficient. He was always on hand to answer all of our (many) questions. On our move day the agency were great and made going through the admin etc all very easy!...
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May 01,2013
Minithumbup
Stephen Torres
By:
May 01,2013
0 people found
this helpful
Stephen has been and is a true professional with a pleasant and polite attitude. We would recommend him highly to any prospective customer. He kindly arranged to get new lodgers for our apartment and it became an absolute breeze! Nothing is ever too much to ask and he remembers you even months down the track....
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Agent Fees

No fees set.
Last updated at 10:27 AM 10/02/2017 by Brigitta Nagypal

Complaints Procedure

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Last updated at 4:22 PM 25/01/2016 by James Altman

Awards won by Abacus Estates

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London, NW10 3NS


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Kensal Rise Branch
103 Chamberlayne Road, London NW10 3NS
(28)
Neasden
307 Neasden lane, London NW10 1QR
(1)
West Hampstead Branch
303 West End Lane, London NW6 1RD
(37)

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