A Flat In Town is a small, hands-on letting agency in Edinburgh city centre with a portfolio of long term, short term (under 6 months) and Festival lets. All our properties are thoroughly vetted and professionally managed by a team of dedicated staff. We have properties suitable for professionals, students and those who are a little of both! The overall theme of our properties is that they are bright, clean and freshly presented!
A Flat in Town

36 East Claremont Street
Edinburgh
City of Edinburgh
EH7 4JR
0131 652 7393

Website not available

Properties for Sale
Properties to Rent

“ Very positive experience... ”

Aug 13,2018
Minithumbup
By: 'Piotr'
Aug 13,2018
0 people found
this helpful
The property I had the pleasure of renting was among the best kept of the ones I viewed. Furthermore all aspects of dealing with the kind folk at A Flat in Town were very positive from start to end of my tenancy. Any maintenance issues ...
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Comment on agent fees
good
Was this helpful? Yes
Mar 13,2018
Minithumbup
By: 'Werner'
Mar 13,2018
0 people found
this helpful
It has been an absolute pleasure dealing with A Flat in Town from start to finish, and the staff have been nothing but helpful in every way....
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Feb 01,2018
Minithumbup
By: 'David'
Feb 01,2018
0 people found
this helpful
Due to a Master Programme, I rented a flat through this agency from September 2017 to December 2017 with a classmate. We were letting a short term let from overseas, which is not an easy task in Edinburgh, having a lot of troubles to even receive a ...
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Comment on agent fees
Good
Was this helpful? Yes
Oct 07,2017
Minithumbup
By: 'Yvonne'
Oct 07,2017
0 people found
this helpful
Great company to use for rentals in Edinburgh. Helpful, friendly and professional staff. The property was fantastic and we were delighted....
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Comment on agent fees
Very competitive prices.
Was this helpful? Yes
Mar 20,2017
Minithumbup
By: 'Emma93'
Mar 20,2017
0 people found
this helpful
I have had such bad experiences with letting agents in Edinburgh but A Flat in Town have been absolutely fantastic. They are always very pleasant, and have any issues with the flat fixed immediately. They really cared about the flat and it's up keep and ...
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Comment on agent fees
Good
Was this helpful? Yes
Feb 23,2017
Minithumbup
By: 'Richard'
Feb 23,2017
1 people found
this helpful
I rented a flat through this agency for just under 6 years. On all occasions, maintenance was prompt and efficient. Any queries were swiftly and professionally managed. Checkout was fair, and no deductions were made. Having rented a handful of flats in Edinburgh, and having been ...
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Comment on agent fees
n/a
Was this helpful? Yes
Feb 04,2016
Minithumbup
By: 'Dona'
Feb 04,2016
0 people found
this helpful
I first was interacting with Gemma and then with Lucy. They were both very friendly and very helpful. They were both excellent in dealing with any issues relating to the flat. If there were any issues they dealt with it immediately. I have rented out ...
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Oct 06,2015
Minithumbup
By: 'Spencer'
Oct 06,2015
0 people found
this helpful
A Flat in Town was fantastic as a landlord, from start to finish. My partner and I were letting a short term let from overseas, which is not an easy task. Lots of letting agents wouldn't even talk to us. But A Flat in Town ...
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Comment on agent fees
Great price for the product. Much better then almost everyone else in town from what we saw. Other letting agents are charging upwards of 1200 for worse properties. Very happy with what we paid.
Was this helpful? Yes
Aug 25,2015
Minithumbup
By: 'Jeffrey'
Aug 25,2015
0 people found
this helpful
A Flat In Town, and Lucy specifically, provided constantly useful, knowledgable and friendly service. Communication was easy and frequent, and we felt supported throughout the check-in/check-out process. A detailed inventory was provided, as well as clear guidelines indicating their expectation of the property's condition ...
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Was this helpful? Yes
Aug 06,2015
Minithumbup
By: 'Liam'
Aug 06,2015
0 people found
this helpful
I have never been more impressed by the professionalism and care provided by an agency. From the start to the last the attention AFIT afforded to the property was first class making sure all services were working correctly and adhering to standards. In a world ...
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Mar 16,2015
Minithumbup
By: 'Sarah'
Mar 16,2015
0 people found
this helpful
I recently rented a flat with ‚€‚ËœA Flat in Town' and I had an excellent experience throughout my tenancy. The staff are all extremely friendly and knowledgeable, and Lucy (who I dealt with most) always responded very quickly and politely to any queries or questions ...
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Was this helpful? Yes
Jan 12,2015
Minithumbup
By: 'Kerry Denoon'
Jan 12,2015
0 people found
this helpful
Excellent letting agency....clearly well organised outfit, with staff who are very personable. As a landlord, I feel happy that my flat is in good hands, any tenants are well checked, relevant issues are dealt with promptly and fairly and the flat is inspected regularly. ...
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Was this helpful? Yes
Dec 14,2014
Minithumbdown
By: 'A tennant'
Dec 14,2014
2 people found
this helpful
Do not bother cleaning the flat! My wife and I cleaned the flat we stayed at and left it in a better condition than when we moved in. The next day we received an email stating that certain areas of the flat were left "...
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What agent could do to change your mind?
No charged for cleaning.
Attached Files
Was this helpful? Yes
By: Katrina Walker
Dec 15, 2014
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Many thanks for taking the time to respond and let us know your feedback about your short term let. We did everything we could to minimise any cost to yourself at the end of the let and double checked with the cleaners just in case. The same cleaners clean the property between lets each time and so are very good at knowing if a bit more is needed than the standard clean that the landlord pays for. We had an email from your wife agreeing to pay the charge of £14 that we asked for, however w ...
Sep 21,2014
Minithumbup
By: 'Emma'
Sep 21,2014
0 people found
this helpful
From the moment we contacted A Flat In Town, they were really good with us as tenants. Our applications were processed very quickly and soon moved into the property shortly after. Through out the tenancy, any maintenance requests were carried out quickly and efficiently and ...
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Was this helpful? Yes
Aug 21,2014
Minithumbup
By: 'Richard Everett'
Aug 21,2014
1 people found
this helpful
I used A Flat in Town to manage my flat in Edinburgh when I moved overseas a few years ago. A number of tenants rented the flat over the years, and I am happy to report that I did not have a single problem with ...
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Was this helpful? Yes
Aug 07,2014
Minithumbup
By: 'Simon Carroll'
Aug 07,2014
0 people found
this helpful
Having used letting agents in the past, one of which was a hideous experience, i was not really looking forward to going through it all again. HOWEVER right from the outset when i was met to view a property, to having my deposit returned, A ...
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Was this helpful? Yes
By: KW
Aug 07, 2014
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Hi Simon, Thanks so much for taking the time to leave a review - it is much appreciated here in the office! We wish you all the best for the future and please do not hesitate to let us know if there is anything else we can ever help with. Best wishes, The AFIT Team ...
Aug 04,2014
Minithumbup
By: 'DK'
Aug 04,2014
0 people found
this helpful
A Flat in Town have been the letting agent for my property for many years now and I would thoroughly recommend them to both landlords and tenants. The service they offer is of the highest professional standard, yet with a truly personal touch. Each prospective ...
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Was this helpful? Yes
Jul 28,2014
Minithumbdown
By: 'R_Cam'
Jul 28,2014
3 people found
this helpful
The service which we received from A Flat In Town, was utterly appalling, when we recently applied for a property with them. Although the primary customer for any letting agent will be the owner of the property they manage, prospective tenants are also prospective customers, ...
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By: KW
Jul 28, 2014
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Dear Rebecca, We are so sorry to get this review but do feel that a number of points have been misrepresented. As you will be aware, we only received the final two references this morning (28th July) after much correspondence where we made it clear that we needed a full application before being able to consider you both for the property. We also tried to verify your references (as a professional company should) but were unable to. Due to inconsistencies with the information, we felt unable ...
Sep 26,2013
Minithumbup
By: 'Alan McG'
Sep 26,2013
0 people found
this helpful
A flat in town have provided me with an excellent service as a landlord living overseas forthe past 5 years.They have obtained tenants very quickly when lease have been completed and the vetting process is extensive and thorough. Rentals are paid across on a timely ...
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Jun 02,2013
Minithumbup
By: 'Juliet Burns'
Jun 02,2013
0 people found
this helpful
The team at A Flat in Town have been looking after my property for a number of years - and I wouldn\'t dream of going anywhere else! Always extremely friendly and professional, I know they always have my best interests at heart - whether ...
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By: A Flat In Town
Jun 03, 2013
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Hi Juliet, thanks so much for your lovely review! We really appreciate all your kind words. Best wishes, The A Flat In Town team ...
May 07,2013
Minithumbup
By: 'BillE'
May 07,2013
1 people found
this helpful
I\'ve been a landlord with A Flat In Town since 2005 and found it to be a great experience. I used to live in the property so have quite an attachment to it and know it well, and have been really pleased with the lets ...
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By: A Flat In Town
May 08, 2013
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BillE, thanks very much for taking the time to write this review - we really appreciate your kind words. We're very excited about the new property and look forward to the day you get the keys! ...
Apr 16,2013
Minithumbdown
By: 'Dr Duritz'
Apr 16,2013
5 people found
this helpful
I am very disappointed to report that our experience of using A Flat in Town as a managing agent for our rental property in Edinburgh was a disaster. Our property was rented out using their full management service for almost two years. Although the company ...
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By: Dr Duritz
May 07, 2013
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I have read the response by A Flat in Town to my review and offer the following additional opinion: - in relation to the 'maintenance issues which then pile up and are presented to the landlord at once' I consider that this is an unfortunate choice of words in that no issues were 'presented' to us. We were told our flat was in acceptable condition and when we arrived we were left to discover damage on a scale that was truly staggering. - I note that the respondent asserts that our complai ...
Areas covered



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
6 1 13 1 0 0 0 0 0 1

Agent Fees

No fees set.
Last updated at 4:49 PM 08/10/2015 by Katrina Walker

Complaints Procedure

No procedure set.
Last updated at 4:49 PM 08/10/2015 by Katrina Walker

Awards won by A Flat in Town

Individual Branch Awards

Edinburgh, EH7


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