Properties Glasgow - Infiniti Properties
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    Katrina
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    Sally
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    Lucy Wormell foley
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    Victoria last name
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    Gemma Gilmour
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    Alex Critchley
A Flat In Town is a small, hands-on letting agency in Edinburgh city centre with a portfolio of long term, short term (under 6 months) and Festival lets. All our properties are thoroughly vetted and professionally managed by a team of dedicated staff. We have properties suitable for professionals, students and those who are a little of both! The overall theme of our properties is that they are bright, clean and freshly presented!

36 East Claremont Street
Edinburgh
City of Edinburgh
EH7 4JR
0131 652 7393

 
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Properties for sale
Properties for rent
Feb 04,2016
Minithumbup
By:
Feb 04,2016
0 people found
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I first was interacting with Gemma and then with Lucy. They were both very friendly and very helpful. They were both excellent in dealing with any issues relating to the flat. If there were any issues they dealt with it immediately. I have rented out from other flat agencies and lived around the world and I have not come across such a fantastic experience with any flat letting agency before. It has been a great experience. I would highly recommend A flat in town to anyone moving to Edinburgh, e...
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Oct 06,2015
Minithumbup
By:
Oct 06,2015
0 people found
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A Flat in Town was fantastic as a landlord, from start to finish. My partner and I were letting a short term let from overseas, which is not an easy task. Lots of letting agents wouldn't even talk to us. But A Flat in Town was brilliant. First, their photos on their website matched extremely closely with what we got, which is enormously reassuring. In fact, the place was actually nicer then what we anticipated! Second, their documentation was simple and straightforward. It was an easy transac...
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Comment on agent fees
Great price for the product. Much better then almost everyone else in town from what we saw. Other letting agents are charging upwards of 1200 for worse properties. Very happy with what we paid.
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Aug 25,2015
Minithumbup
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Aug 25,2015
0 people found
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A Flat In Town, and Lucy specifically, provided constantly useful, knowledgable and friendly service. Communication was easy and frequent, and we felt supported throughout the check-in/check-out process. A detailed inventory was provided, as well as clear guidelines indicating their expectation of the property's condition on move out, which was very helpful. Any issues regarding the maintenance of the flat, no matter how small, were dealt with immediately. Easily the best letting agent we ha...
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Aug 06,2015
Minithumbup
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Aug 06,2015
0 people found
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I have never been more impressed by the professionalism and care provided by an agency. From the start to the last the attention AFIT afforded to the property was first class making sure all services were working correctly and adhering to standards. In a world where good service is increasingly difficult to find Lucy and co. made all communications direct, easy and with minimum fuss. Highly recommended....
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Mar 16,2015
Minithumbup
By:
Mar 16,2015
0 people found
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I recently rented a flat with โ€šรขโ€šยฌโ€šร‹ล“A Flat in Town' and I had an excellent experience throughout my tenancy. The staff are all extremely friendly and knowledgeable, and Lucy (who I dealt with most) always responded very quickly and politely to any queries or questions I had. The initial application process was clear, easy to understand and efficient, as was the move out inspection. In addition, I was particularly grateful for the level of professionalism and support I received whe...
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Jan 12,2015
Minithumbup
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Jan 12,2015
0 people found
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Excellent letting agency....clearly well organised outfit, with staff who are very personable. As a landlord, I feel happy that my flat is in good hands, any tenants are well checked, relevant issues are dealt with promptly and fairly and the flat is inspected regularly. I have recommended A Flat in Town to a few friends who also let out a property, with nothing but positive feedback....
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Dec 14,2014
Minithumbdown
By:
Dec 14,2014
1 people found
this helpful
Do not bother cleaning the flat! My wife and I cleaned the flat we stayed at and left it in a better condition than when we moved in. The next day we received an email stating that certain areas of the flat were left "particularly dirty" and that we would be charged for extra cleaning. Never in our lives had we received such comments when leaving a flat. I honestly thought it was a bad joke and called the agency. When I challenged them to tell me what exactly had been left dirty,...
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What agent could do to change your mind?
No charged for cleaning.
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By: Katrina Walker
Dec 15, 2014
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Many thanks for taking the time to respond and let us know your feedback about your short term let. We did everything we could to minimise any cost to yourself at the end of the let and double checked with the cleaners just in case. The same cleaners clean the property between lets each time and so are very good at knowing if a bit more is needed than the standard clean that the landlord pays for. We had an email from your wife agreeing to pay the charge of ร‚ยฃ14 that we asked for, however w....
Sep 21,2014
Minithumbup
By:
Sep 21,2014
0 people found
this helpful
From the moment we contacted A Flat In Town, they were really good with us as tenants. Our applications were processed very quickly and soon moved into the property shortly after. Through out the tenancy, any maintenance requests were carried out quickly and efficiently and if any people for repairs were scheduled, we were contacted to make sure that this was ok. Once we had notified A Flat In Town about moving out they were very helpful. They sent us moving out details and explained what neede...
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Aug 21,2014
Minithumbup
By:
Aug 21,2014
0 people found
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I used A Flat in Town to manage my flat in Edinburgh when I moved overseas a few years ago. A number of tenants rented the flat over the years, and I am happy to report that I did not have a single problem with late rent or a problematic tenant. From time-to-time maintenance or repairs were required on the property and A Flat in Town always sorted things out promptly and efficiently. Great stress-free company to deal with! Highly recommended....
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Aug 07,2014
Minithumbup
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Aug 07,2014
0 people found
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Having used letting agents in the past, one of which was a hideous experience, i was not really looking forward to going through it all again. HOWEVER right from the outset when i was met to view a property, to having my deposit returned, A Flat In Town couldn't have possibly made the whole experience a more pleasant and hassle free one. My references were processed almost immediately with someone from the office getting back to me the same day i sent them in to tell me i had secured the proper...
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By: KW
Aug 07, 2014
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Hi Simon, Thanks so much for taking the time to leave a review - it is much appreciated here in the office! We wish you all the best for the future and please do not hesitate to let us know if there is anything else we can ever help with. Best wishes, The AFIT Team....
Aug 04,2014
Minithumbup
By:
Aug 04,2014
0 people found
this helpful
A Flat in Town have been the letting agent for my property for many years now and I would thoroughly recommend them to both landlords and tenants. The service they offer is of the highest professional standard, yet with a truly personal touch. Each prospective tenant undergoes a thorough background check which means I know that any tenant that A Flat in Town puts forward are going to be of good quality. No problem is ever too big or too small and they have their own (very reasonably pric...
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Jul 28,2014
Minithumbdown
By:
Jul 28,2014
1 people found
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The service which we received from A Flat In Town, was utterly appalling, when we recently applied for a property with them. Although the primary customer for any letting agent will be the owner of the property they manage, prospective tenants are also prospective customers, and A Flat In Town should take this into consideration when dealing with them. The first point which I would like to raise is the administrative inefficiency which was evident in the application process. We submitted app...
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By: KW
Jul 28, 2014
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Dear Rebecca, We are so sorry to get this review but do feel that a number of points have been misrepresented. As you will be aware, we only received the final two references this morning (28th July) after much correspondence where we made it clear that we needed a full application before being able to consider you both for the property. We also tried to verify your references (as a professional company should) but were unable to. Due to inconsistencies with the information, we felt unable....
Sep 26,2013
Minithumbup
By:
Sep 26,2013
0 people found
this helpful
A flat in town have provided me with an excellent service as a landlord living overseas forthe past 5 years.They have obtained tenants very quickly when lease have been completed and the vetting process is extensive and thorough. Rentals are paid across on a timely basis and teh invoicing is very clear and thorough and available electornically or via hard copy. The best aspect is the service they provide in terms of inspecting the proprety on a regular basis to ensure there are no issues and if ...
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Jun 02,2013
Minithumbup
By:
Jun 02,2013
0 people found
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The team at A Flat in Town have been looking after my property for a number of years - and I wouldn\'t dream of going anywhere else! Always extremely friendly and professional, I know they always have my best interests at heart - whether they are finding new tenants, coordinating communal repairs, advising on rent prices or organising full-blown renovations. Over the years they have have made looking after the property a breeze - always keeping me up-to-date with any major developments...
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By: A Flat In Town
Jun 03, 2013
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Hi Juliet, thanks so much for your lovely review! We really appreciate all your kind words. Best wishes, The A Flat In Town team....
May 07,2013
Minithumbup
By:
May 07,2013
1 people found
this helpful
I\'ve been a landlord with A Flat In Town since 2005 and found it to be a great experience. I used to live in the property so have quite an attachment to it and know it well, and have been really pleased with the lets I\'ve had. I\'ve had both short term and long term lets (they have advised me at which points of the year I should do this to make the most of the rent) and also they have given me the option of different tenants, not just first come first served as other agents seem to. Eac...
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By: A Flat In Town
May 08, 2013
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BillE, thanks very much for taking the time to write this review - we really appreciate your kind words. We're very excited about the new property and look forward to the day you get the keys!....
Apr 16,2013
Minithumbdown
By:
Apr 16,2013
3 people found
this helpful
I am very disappointed to report that our experience of using A Flat in Town as a managing agent for our rental property in Edinburgh was a disaster. Our property was rented out using their full management service for almost two years. Although the company found us tenants quickly, and we received rent payments on time each month, at the end of the tenancy we discovered a number of serious issues had been ongoing. When we took back possession of the property, which the company had told us was in...
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By: Dr Duritz
May 07, 2013
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I have read the response by A Flat in Town to my review and offer the following additional opinion: - in relation to the 'maintenance issues which then pile up and are presented to the landlord at once' I consider that this is an unfortunate choice of words in that no issues were 'presented' to us. We were told our flat was in acceptable condition and when we arrived we were left to discover damage on a scale that was truly staggering. - I note that the respondent asserts that our complai....
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Last updated at 4:49 PM 08/10/2015 by Katrina Walker

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Last updated at 4:49 PM 08/10/2015 by Katrina Walker

Awards won by A Flat in Town

Individual Branch Awards

Edinburgh, EH7 4JR

Katrina   - upload your photo Katrina
1 reviews

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Sally   - upload your photo Sally
2 reviews

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Lucy Wormell foley - upload your photo Lucy Wormell foley
5 reviews

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Victoria last name - upload your photo Victoria last name
1 reviews

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Gemma Gilmour - upload your photo Gemma Gilmour
2 reviews

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Alex Critchley - upload your photo Alex Critchley
1 reviews

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