My friend, relocating from overseas, wished to rent a property from this branch. He was assured the property would be available, instead of 6 months rent plus one month payable, 3 months rent was taken, in cash, he still has to open a bank account in this Country. Bradley promised to call back but never did, he kept promising the apartment would be available, if not today then tomorrow. My friend was given the run around for a week. In the end he found another apartment, he was promised a full r... read full review
What agent could do to change your mind?
The agent could have kept us informed of what was going on, he could have been honest. He should never have taken any money until he knew for sure the apartment was available and when.
He could have been polite.
Comment on agent fees
It is the refund of fees we are disputing, Agent took them against a property knowing the property was not available.
View all comments (1)
Thank you for your comment (please note that you put this review up for an Estate Agent in Manchester but we will respond anyway). We would like to clarify exactly what occurred as it seems your friend Wojtek has misinformed you. Wojtek viewed a property with our agency and decided to apply for a tenancy. It transpired that he did not have the relevant references as he claimed he moved from abroad. The landlord would only agree to accept him on the basis he paid 6 months rent in advance, this wa ...
3 Star Review
By: 'Paul M'
Branch: Manchester, 35 Barlow Moor Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
ABC staff are very friendly and professional, and try to deal with anything that crops up. Gavin is a real character and oddly fun to deal with.
That said; the quality of this property is poor when compared to similarly-priced friends\' rentals in this area for similar prices. The kitchen and bathroom clearly haven\'t been updated since the 80s, and repair to a hole in the bathroom floor was to fill it with expanding foam and build up a wall of white polyfilla on the (green) bath itself. Wh... read full review
Simply marvellous. Super efficient. Great service. If anything went wrong in the flat it was fixed within a couple of days. Very polite, very friendly. Got deposit back no problem. Very reasonable fees. Recommended.... read full review