The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

2/5, 7 Reviews
29% Recommended
100% sales valuation accuracy
0% letting valuation accuracy
60% sales fee satisfaction
60% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 60% | £0 | £0 |
| Lettings | 0% | 60% | £0 | £0 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 2 | 3 | 0 | 0 | 0 | 0 | 0 | 2 |

By : 'Adam'
Branch : Cardiff, 10 Chargot Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CF10
Rented with Boulton and Griffiths for 12 months, they were easy to get in contact with when we had problems and very responsive to overcoming those problems. On occasions there were delays in getting round to solving whatever issue we had, but this was down to workload rather than negligence. They ... Read Full Review
By : 'Angela'
Branch : Cardiff, 10 Chargot Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CF10
I rented through Boulton & Griffiths and they have been excellent from start to finish. Highly ... Read Full Review
By : 'Owen'
Branch : Cardiff, 10 Chargot Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CF10
They failed to fix a leaky toilet for weeks, leaving the tenant with not only the sound of constant flushing water but an extreme water bill. Despite notifications, resulting in an excess water bill of £513 that they refuse to take their legal responsibility for. When challenged about ... Read Full Review
By : Boulton & Griffiths - Business Owner
7 Mar 2024This is a spam review. This person is not known to Boulton & Griffiths and there is no record of this person being a client through our...
By : 'Grace'
Branch : Cardiff, 10 Chargot Road
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : CF10
This is an honest opinion and review of experiences from dealing with B&G letting agents: They failed to fix a leaky toilet for weeks, leaving the tenant with not only the sound of constant flushing water but an extreme water bill. Despite notifications, resulting in an excess water bill ... Read Full Review
By : 'Ellen'
Branch : Cardiff, 10 Chargot Road
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : GL54
Refused to do repairs that resulted in an excessive water bill. Late and dismissive when replying to urgent contacts. Still refuse to complete basic repairs after months. DO NOT ... Read Full Review
By : 'Daniel'
Branch : Cardiff, 10 Chargot Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CF10
Boulton and Griffiths were an absolute let down. The main problem, as I'm sure you'll find in other reviews, is their shoddy approach to communication. They simply choose to ignore any mistakes they have made and will try and steamroll you if you ask them for something as simple as a ... Read Full Review
By : Boulton & Griffiths - Business Owner
7 Mar 2024This is a spam review. This person is not known to Boulton & Griffiths and there is no record of this person being a client through our...
By : 'Nicki'
Branch : Cardiff, 10 Chargot Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CF10
I've been helping a friend negotiate with Boulton & Griffiths and they're just awful. They didn't fix a leaking toilet for weeks, leaving her with an excess of £513 in water charges which is their legal responsibility - but they won't pay her back. Instead, ... Read Full Review
By : Boulton & Griffiths - Business Owner
7 Mar 2024This is a spam review. This person is not known to Boulton & Griffiths and there is no record of this person being a client through our...
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.