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    Olivia Stephenson
  • Natasha Plevey
    Natasha Plevey
  • Claudia Gooding
    Claudia Gooding
  • Lisa Horsey
    Lisa Horsey
  • Tracy Morris
    Tracy Morris
  • Vicki McMillan
    Vicki McMillan
  • Beverley Grandidge
    Beverley Grandidge
  • Brian Moxon
    Brian Moxon
  • Mark Wheeldon
    Mark Wheeldon
  • Amie Brooke
    Amie Brooke
  • Tyla Lyman
    Tyla Lyman
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www.5towns.properties Properties for sale
Properties for rent
Jan 14,2018
Minithumbup
Natasha Plevey
By: 'Dean'
Jan 14,2018
0 people found
this helpful
I would highly recommend the team at 5 Towns Castleford. Natasha went above and beyond with the help and advice she provided, I was kept updated at every step of the way....
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Jan 14,2018
Minithumbup
Natasha Plevey
By: 'N&C'
Jan 14,2018
0 people found
this helpful
Natasha was very helpful throughout the whole selling process. Was nice to have the same point of contact from start to finish. And this worked out even better as we sold & bought through 5 Towns & Natasha kept us up to date every step of the way....
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Comment on agent fees
The fees are very reasonable. They offer the same services as the bigger estate agents but at a far better price
Was this helpful? Yes
Jan 12,2018
Minithumbup
Natasha Plevey
By: 'paddy rush'
Jan 12,2018
0 people found
this helpful
very pleasant,helpfull and friendly and tried to keep all parties informed towards a mutual understanding of the process of buying or selling properties...
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Jan 12,2018
Minithumbup
Natasha Plevey
By: 'paddy rush'
Jan 12,2018
1 people found
this helpful
very pleasant,helpfull and friendly and tried to keep all parties informed towards a mutual understanding of the process of buying or selling properties...
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Dec 18,2017
Minithumbup
Mark Wheeldon
By: 'Ian W.'
Dec 18,2017
0 people found
this helpful
Mark and the team in the office have on every occasion been helpful , friendly and enthusiastic about the services they provide. We have been back to them several times to help us find tenants and for general advice and have never been disappointed with their response and value for money....
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Comment on agent fees
Good value.
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Dec 15,2017
Minithumbup
Amie Brooke
By: 'Richard Rose'
Dec 15,2017
0 people found
this helpful
Amie, always has a pleasant manner on the phone. She is helpful, honest , professional and very easy to deal with. In over 35 years in business I have met people who are good bad and indifferent. Amie is definitely one of the good ones....
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Comment on agent fees
The fees are reasonable
Was this helpful? Yes
Dec 15,2017
Minithumbup
Lisa Horsey
Natasha Plevey
By: 'Paula'
Dec 15,2017
1 people found
this helpful
I found 5 towns all members at the castleford branch friendly, quick, helpful, and efficient. Would difinately use them again. Thank you...
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Dec 15,2017
Minithumbup
By: 'AB&JB properties'
Dec 15,2017
0 people found
this helpful
From my perspective as a landlord, they are quick in dealing with queries and help to keep the tenant and landlord relationship in a professional way to stop the potential hazards that can occur between both parties when dealing direct with each other. Very happy they have taken away the burden of the stresses with day to day running providing piece of mind....
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Comment on agent fees
Happy
Was this helpful? Yes
Dec 04,2017
Minithumbup
By: 'Mr Royle'
Dec 04,2017
1 people found
this helpful
We were extremely impressed with the professional and high quality service we received throughout the sales process. Property sold to anticipated price and to timescale. Feedback from viewings and communications always made in a timely and friendly manner. We would recommend 5 Town's Sales and Letting's to any prospective seller or buyer of a property without hesitation...
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Comment on agent fees
Reasonable and in line or slightly less than other Agent's in this area.
Was this helpful? Yes
Oct 27,2017
Minithumbup
Claudia Gooding
By: 'Paul'
Oct 27,2017
0 people found
this helpful
Claudia always did what she said she would, which is extremely important but is lacking in so many customer service experiences nowadays. Her communication was first class and she ensured the transaction went through from beginning to end....
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Comment on agent fees
very competitive in comparison to others in the town
Was this helpful? Yes
Oct 19,2017
Minithumbup
Natasha Plevey
Claudia Gooding
By: 'Mark J'
Oct 19,2017
1 people found
this helpful
I found all the staff at 5 Towns to be extremely helpful and professional, and having dealt with both Natasha and Claudia I would have no hesitation in recommending 5 Towns estate agents to anyone. They accompanied all viewings and gave immediate feedback, chased up solicitors and kept me informed throughout the sales process. Having previously considered “on-line estate agents” I am so pleased I chose 5 Towns for the personal service they offer....
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Comment on agent fees
I though the fees were fair and reasonable to start with but considering the service they provided I would say they are very good value for money
Was this helpful? Yes
Oct 18,2017
Minithumbup
Natasha Plevey
Vicki McMillan
By: 'Lyndsey'
Oct 18,2017
1 people found
this helpful
We had a great experience with selling our property through 5 Towns. Always providing feedback from prospective buyers. Staff were very knowledgable and helpful throughout....
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Comment on agent fees
The fees were very good.
Was this helpful? Yes
Oct 08,2017
Minithumbup
Claudia Gooding
Mark Wheeldon
By: 'Sarah'
Oct 08,2017
1 people found
this helpful
Excellent service from start to finish, easy to talk to and kept us up to date, helped us through a very troublesome move, would highly recommend Thankyou to all!!...
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Comment on agent fees
Very happy with fees!!
Was this helpful? Yes
Oct 02,2017
Minithumbup
By: 'M & T'
Oct 02,2017
1 people found
this helpful
Mark and the great team at Five Towns have managed several properties on our behalf for more than five years. They are consistently helpful, flexible and good communicators - so critical in this line of work. Over time we have seen the business grow while still maintaining a friendly approach. Five Towns is a highly professional letting and estate agent who we would recommend without hesitation....
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Comment on agent fees
The Landlord's fees charged by Five Towns represent good value.
Was this helpful? Yes
Sep 29,2017
Minithumbup
Vicki McMillan
Tracy Morris
By: 'Ann and Colin Penistone'
Sep 29,2017
0 people found
this helpful
We have over the past couple of years used 5 Towns to both sell a property and to let a number of properties that we own. They have always been extremely professional, prompt and efficient. Mark is very knowledgeable and we have always respected his advice. The girls in the office are cheerful and helpful whenever we have dealt with them....
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Comment on agent fees
I think they give good value for money.
Was this helpful? Yes
Sep 29,2017
Minithumbup
Mark Wheeldon
By: 'Sue C'
Sep 29,2017
1 people found
this helpful
Mark has gone out of his way to understand and meet any questions and concerns we have had with both selling and viewing properties. Infact I would go as far as saying we chose Mark first and 5 Towns second!!...
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Comment on agent fees
Fees are competitive
Was this helpful? Yes
Sep 29,2017
Minithumbup
By: 'Satisfied Customer'
Sep 29,2017
0 people found
this helpful
Excellent service throughout the sale. They stuck with us right the way through and always had the time for us. They worked very hard on our behalf....
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Comment on agent fees
Very competitive rates.
Was this helpful? Yes
Sep 29,2017
Minithumbup
Vicki McMillan
Beverley Grandidge
By: 'David Sweeney'
Sep 29,2017
0 people found
this helpful
5 Town Sales and lettings staff go over and above to ensure satisfaction. I always recommend their services and have had many comments stating they also have been happy with the service...
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Comment on agent fees
excellent for the work they do
Was this helpful? Yes
Sep 29,2017
Minithumbup
Mark Wheeldon
By: 'Lorraine TM'
Sep 29,2017
1 people found
this helpful
Mark is a very proactive Manager in his 5 Towns Pontefract Lettings Agency. As a Landlord client of his, I find him very approachable and passionate about Property Sales and Management. We met in person face to face and have had a mutually respectful relationship from the very start; where he listened to my specific needs ....." from a Landlord's perspective" ...... before I agreed to trial-test his Agency with a portion of my extensive property portfolio. I fi...
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Comment on agent fees
Fees negotiable ..... with a certain minimum number of properties entrusted to this Agent
Was this helpful? Yes
Sep 22,2017
Minithumbup
Natasha Plevey
By: 'Lynn'
Sep 22,2017
1 people found
this helpful
From the beginning of the process to the end Natasha was communicating brilliantly and proactive every step of the way. Would defiantly use 5Towns again and would recommend to friends and family. Staight forward easy to deal with and great service....
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Comment on agent fees
In line with market place
Was this helpful? Yes
Sep 20,2017
Minithumbup
Mark Wheeldon
Claudia Gooding
By: 'Richard Barker'
Sep 20,2017
0 people found
this helpful
Very professional, communicative and honest approach. They offer that personal touch that other local companies just can't match. I'm very pleased and am transfering more properties over....
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Comment on agent fees
Very competitive.
Was this helpful? Yes
Sep 20,2017
Minithumbup
By: 'Ronnie Pickering'
Sep 20,2017
1 people found
this helpful
I as a Landlord find Five Towns to give excellent service and have no hesitation in recommending their services. Five Towns staff, both Pontefract and Castleford are polite and friendly; nothing is too much trouble....
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Comment on agent fees
Five Towns fee's offer excellent value
Was this helpful? Yes
Sep 13,2017
Minithumbup
Amie Brooke
By: 'Richard Bunker'
Sep 13,2017
1 people found
this helpful
This is the second time I have used 5 Towns lettings as a Landlord to Let my property. I have delt with Amie on both occasions and she has always delt with my issues in a helpful and professional manner. I have now given the property to Aime to fully manage on my behalf and this process has been seamless. 5Towns Lettings is a great company to deal with and I wont hesitate to recommend them....
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Comment on agent fees
Having talked to other landlords I believe the fee's are very competetive.
Was this helpful? Yes
Sep 12,2017
Minithumbup
By: 'david barratt'
Sep 12,2017
0 people found
this helpful
amie brook..seems very helpfull always on the ball..polite and seems to do what she promises ..a valued staff member i can bet....
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Comment on agent fees
competwtive
Was this helpful? Yes
Sep 08,2017
Minithumbup
By: 'Paul'
Sep 08,2017
0 people found
this helpful
Excellent service, very professional brochure, the team kept me well informed of progress and Mark made it a very personal service at critical stages of the process....
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Sep 08,2017
Minithumbup
By: 'Kirstie Lawrence'
Sep 08,2017
0 people found
this helpful
Everybody we dealt with during the sale of our house were professional and helpful and kept us in the loop as to what was happening. They helped make the process as stress free as possible....
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Sep 08,2017
Minithumbup
Amie Brooke
Vicki McMillan
By: 'Patricia'
Sep 08,2017
1 people found
this helpful
All the members of staff that I have dealt with have been efficient and knowledgeable. They are extremely helpful which is crucial when living in a totally different area. They are proactive when dealing with tenants and landlords in equal measure. I feel totally confident with the services they offer....
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Comment on agent fees
The fees charged are more than reasonable for the service given.
Was this helpful? Yes
Sep 07,2017
Minithumbup
Beverley Grandidge
Mark Wheeldon
By: 'Denise Wolstenholme'
Sep 07,2017
0 people found
this helpful
Always had a very helpful, personal and professional outlook from Beverley and Mark very happy with them and 5 towns would highly recommend them....
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Comment on agent fees
Very good fees happy with my charges.
Was this helpful? Yes
Sep 07,2017
Minithumbup
By: 'David K'
Sep 07,2017
0 people found
this helpful
They found me a tenant within a few days and the whole process was painless and efficient. I would definitely use them again....
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Comment on agent fees
Agent's Fees were reasonable.
Was this helpful? Yes
Sep 05,2017
Minithumbup
Mark Wheeldon
By: 'K. E. B'
Sep 05,2017
1 people found
this helpful
Could not have asked for a better service. Having dealt with nightmare estate agents before it was really nice to have somebody on hand whenever you needed them - and at a reasonable price too! Thank you for selling my house with no stress!...
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Comment on agent fees
Fair - Yes more expensive than online agents (obviously) but no where near in the region of the likes of Reeds Rains/ William H Brown.
Was this helpful? Yes

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Agent Fees

SELLING? - We have a range of both fixed fee and premium packages to suit all requirements when selling your home. Fees start as low as Β£950 plus vat - No Sale No Fee.

LETTING ? - From a stand alone letting to a fully managed property we can offer letting rates from Β£300 including vat and a bespoke fully managed services from 10% including vat.

Please call us to discuss your bespoke requirements
Last updated at 9:30 AM 14/07/2017 by allAgents

Complaints Procedure

5 Towns Sales & Lettings is a member of The Property Ombudsman (TPOS) and as such aims to provide the highest standards of service to all our customers. To ensure that your interests are safeguarded, we have a Complaints Process in place. The aim of this process is to resolve any issues or concerns as quickly as possible, although in the majority of cases we hope that matters such as these are resolved before a formal complaint is required.

All complaints should, in the first instance, be directed to the Executive Manager in writing. He or she will endeavour to resolve your complaint immediately, and no later than 14 working days of the first notification.

If you remain dissatisfied, you may then further your complaint, which must be in writing, to the Director at the address below. You must write to them within one month of receiving the response from the Executive Manager. The Director will acknowledge your complaint within three working days of receipt of your letter and provide you with a full written response within 14 working days.

Address for complaints in writing:

5 Towns Sales & Lettings

6-8 Gillygate

Pontefract

WF8 1PQ

After you have received a response from the Director, you may approach the Ombudsman if you are not satisfied with the response given. Please note that you must do so within six months of the date of the final letter. The Property Ombudsman will not consider your complaint until our internal complaints process has been completed.
Last updated at 9:30 AM 14/07/2017 by allAgents

Awards won by 5 Towns Sales & Lettings

Individual Branch Awards


Castleford
69 Bridge Street, Castleford WF10 1HH
(21)
Pontefract
6-8 Gillygate, Pontefract WF8 1PQ
(30)


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