• Natasha Plevey
    Natasha Plevey
  • Claudia Gooding
    Claudia Gooding
  • Lisa Horsey
    Lisa Horsey
  • Tracy Morris
    Tracy Morris
  • Vicki McMillan
    Vicki McMillan
  • Beverley Grandidge
    Beverley Grandidge
  • Marie Lyles
    Marie Lyles
  • Brian Moxon
    Brian Moxon
  • Ian Hanks
    Ian Hanks
  • Mark Wheeldon
    Mark Wheeldon
  • Amie Brooke
    Amie Brooke
  • Tyla Lyman
    Tyla Lyman
  • claim your profile
    amie brook
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    Dean
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www.5towns.properties Properties for sale
Properties for rent
Oct 19,2017
Minithumbup
Natasha Plevey
Claudia Gooding
By: 'Mark J'
Oct 19,2017
0 people found
this helpful
I found all the staff at 5 Towns to be extremely helpful and professional, and having dealt with both Natasha and Claudia I would have no hesitation in recommending 5 Towns estate agents to anyone. They accompanied all viewings and gave immediate feedback, chased up solicitors and kept me informed throughout the sales process. Having previously considered “on-line estate agents” I am so pleased I chose 5 Towns for the personal service they offer....
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Comment on agent fees
I though the fees were fair and reasonable to start with but considering the service they provided I would say they are very good value for money
Was this helpful? Yes
Oct 18,2017
Minithumbup
Natasha Plevey
Vicki McMillan
By: 'Lyndsey'
Oct 18,2017
0 people found
this helpful
We had a great experience with selling our property through 5 Towns. Always providing feedback from prospective buyers. Staff were very knowledgable and helpful throughout....
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Comment on agent fees
The fees were very good.
Was this helpful? Yes
Oct 08,2017
Minithumbup
Claudia Gooding
Mark Wheeldon
By: 'Sarah'
Oct 08,2017
0 people found
this helpful
Excellent service from start to finish, easy to talk to and kept us up to date, helped us through a very troublesome move, would highly recommend Thankyou to all!!...
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Comment on agent fees
Very happy with fees!!
Was this helpful? Yes
Oct 02,2017
Minithumbup
By: 'M & T'
Oct 02,2017
1 people found
this helpful
Mark and the great team at Five Towns have managed several properties on our behalf for more than five years. They are consistently helpful, flexible and good communicators - so critical in this line of work. Over time we have seen the business grow while still maintaining a friendly approach. Five Towns is a highly professional letting and estate agent who we would recommend without hesitation....
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Comment on agent fees
The Landlord's fees charged by Five Towns represent good value.
Was this helpful? Yes
Sep 29,2017
Minithumbup
Vicki McMillan
Tracy Morris
By: 'Ann and Colin Penistone'
Sep 29,2017
0 people found
this helpful
We have over the past couple of years used 5 Towns to both sell a property and to let a number of properties that we own. They have always been extremely professional, prompt and efficient. Mark is very knowledgeable and we have always respected his advice. The girls in the office are cheerful and helpful whenever we have dealt with them....
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Comment on agent fees
I think they give good value for money.
Was this helpful? Yes
Sep 29,2017
Minithumbup
Mark Wheeldon
By: 'Sue C'
Sep 29,2017
1 people found
this helpful
Mark has gone out of his way to understand and meet any questions and concerns we have had with both selling and viewing properties. Infact I would go as far as saying we chose Mark first and 5 Towns second!!...
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Comment on agent fees
Fees are competitive
Was this helpful? Yes
Sep 29,2017
Minithumbup
Dean
By: 'Satisfied Customer'
Sep 29,2017
0 people found
this helpful
Excellent service throughout the sale. They stuck with us right the way through and always had the time for us. They worked very hard on our behalf....
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Comment on agent fees
Very competitive rates.
Was this helpful? Yes
Sep 29,2017
Minithumbup
Vicki McMillan
Beverley Grandidge
By: 'David Sweeney'
Sep 29,2017
0 people found
this helpful
5 Town Sales and lettings staff go over and above to ensure satisfaction. I always recommend their services and have had many comments stating they also have been happy with the service...
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Comment on agent fees
excellent for the work they do
Was this helpful? Yes
Sep 29,2017
Minithumbup
Mark Wheeldon
By: 'Lorraine TM'
Sep 29,2017
1 people found
this helpful
Mark is a very proactive Manager in his 5 Towns Pontefract Lettings Agency. As a Landlord client of his, I find him very approachable and passionate about Property Sales and Management. We met in person face to face and have had a mutually respectful relationship from the very start; where he listened to my specific needs ....." from a Landlord's perspective" ...... before I agreed to trial-test his Agency with a portion of my extensive property portfolio. I fi...
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Comment on agent fees
Fees negotiable ..... with a certain minimum number of properties entrusted to this Agent
Was this helpful? Yes
Sep 22,2017
Minithumbup
Natasha Plevey
By: 'Lynn'
Sep 22,2017
0 people found
this helpful
From the beginning of the process to the end Natasha was communicating brilliantly and proactive every step of the way. Would defiantly use 5Towns again and would recommend to friends and family. Staight forward easy to deal with and great service....
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Comment on agent fees
In line with market place
Was this helpful? Yes
Sep 20,2017
Minithumbup
Mark Wheeldon
Claudia Gooding
By: 'Richard Barker'
Sep 20,2017
0 people found
this helpful
Very professional, communicative and honest approach. They offer that personal touch that other local companies just can't match. I'm very pleased and am transfering more properties over....
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Comment on agent fees
Very competitive.
Was this helpful? Yes
Sep 20,2017
Minithumbup
By: 'Ronnie Pickering'
Sep 20,2017
0 people found
this helpful
I as a Landlord find Five Towns to give excellent service and have no hesitation in recommending their services. Five Towns staff, both Pontefract and Castleford are polite and friendly; nothing is too much trouble....
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Comment on agent fees
Five Towns fee's offer excellent value
Was this helpful? Yes
Sep 13,2017
Minithumbup
Amie Brooke
By: 'Richard Bunker'
Sep 13,2017
1 people found
this helpful
This is the second time I have used 5 Towns lettings as a Landlord to Let my property. I have delt with Amie on both occasions and she has always delt with my issues in a helpful and professional manner. I have now given the property to Aime to fully manage on my behalf and this process has been seamless. 5Towns Lettings is a great company to deal with and I wont hesitate to recommend them....
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Comment on agent fees
Having talked to other landlords I believe the fee's are very competetive.
Was this helpful? Yes
Sep 12,2017
Minithumbup
By: 'Christopher'
Sep 12,2017
0 people found
this helpful
A good local agent who has served us well for the four years we've been with them. Service is good and would not hesitate to recommend then....
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Comment on agent fees
Fees are reasonable for the area and what is offered.
Was this helpful? Yes
Sep 12,2017
Minithumbup
amie brook
By: 'david barratt'
Sep 12,2017
0 people found
this helpful
amie brook..seems very helpfull always on the ball..polite and seems to do what she promises ..a valued staff member i can bet....
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Comment on agent fees
competwtive
Was this helpful? Yes
Sep 12,2017
Minithumbup
Tracy Morris
Beverley Grandidge
By: 'G Dawg'
Sep 12,2017
1 people found
this helpful
Great member of staff , always polite and well informed of the current situation. Keeping me informed of all transactions and applications every step of the way , highly recommended....
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Comment on agent fees
Great agency a pleasure to work with and very pro active in anything they are doing.
Was this helpful? Yes
Sep 08,2017
Minithumbup
By: 'Paul'
Sep 08,2017
0 people found
this helpful
Excellent service, very professional brochure, the team kept me well informed of progress and Mark made it a very personal service at critical stages of the process....
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Was this helpful? Yes
Sep 08,2017
Minithumbup
By: 'Kirstie Lawrence'
Sep 08,2017
0 people found
this helpful
Everybody we dealt with during the sale of our house were professional and helpful and kept us in the loop as to what was happening. They helped make the process as stress free as possible....
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Was this helpful? Yes
Sep 08,2017
Minithumbup
Amie Brooke
Vicki McMillan
By: 'Patricia'
Sep 08,2017
1 people found
this helpful
All the members of staff that I have dealt with have been efficient and knowledgeable. They are extremely helpful which is crucial when living in a totally different area. They are proactive when dealing with tenants and landlords in equal measure. I feel totally confident with the services they offer....
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Comment on agent fees
The fees charged are more than reasonable for the service given.
Was this helpful? Yes
Sep 07,2017
Minithumbup
Beverley Grandidge
Mark Wheeldon
By: 'Denise Wolstenholme'
Sep 07,2017
0 people found
this helpful
Always had a very helpful, personal and professional outlook from Beverley and Mark very happy with them and 5 towns would highly recommend them....
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Comment on agent fees
Very good fees happy with my charges.
Was this helpful? Yes
Sep 07,2017
Minithumbup
By: 'David K'
Sep 07,2017
0 people found
this helpful
They found me a tenant within a few days and the whole process was painless and efficient. I would definitely use them again....
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Comment on agent fees
Agent's Fees were reasonable.
Was this helpful? Yes
Sep 05,2017
Minithumbup
Mark Wheeldon
By: 'K. E. B'
Sep 05,2017
1 people found
this helpful
Could not have asked for a better service. Having dealt with nightmare estate agents before it was really nice to have somebody on hand whenever you needed them - and at a reasonable price too! Thank you for selling my house with no stress!...
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Comment on agent fees
Fair - Yes more expensive than online agents (obviously) but no where near in the region of the likes of Reeds Rains/ William H Brown.
Was this helpful? Yes
Sep 04,2017
Minithumbup
Mark Wheeldon
By: 'Barton285'
Sep 04,2017
0 people found
this helpful
5 Towns had been my letting agent for some 5 years and sold my house when the time was right for me. I never had any problems with them. They always kept me informed and any questions or concerns I had were dealt with very promptly. I would definitely recommend them....
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Comment on agent fees
The fees were very good for what they did.
Was this helpful? Yes
Sep 04,2017
Minithumbup
By: 'Andy Draycott'
Sep 04,2017
0 people found
this helpful
The organisation has provided a good agent service to me.(My brother is the main contact for business and queries). I receive monthly statements and payments and all but one of these have been received and on time. When queries have arisen they have been dealt with promptly and effieciently by enlarge with the odd one being delayed quite a lot recently....
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Comment on agent fees
I believe the agents fees charged are at a fair and competitive rate.
Was this helpful? Yes
Sep 04,2017
Minithumbup
Amie Brooke
Mark Wheeldon
By: 'Adele'
Sep 04,2017
0 people found
this helpful
I have always found all staff professional and knowledgeable. They are not your typical Estate Agent and are friendly and reliable. I found them not too pushy like other agents which is a breath of fresh air....
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Comment on agent fees
Reasonable Fees
Was this helpful? Yes
Sep 04,2017
Minithumbup
Natasha Plevey
Mark Wheeldon
By: 'Glynn Wright'
Sep 04,2017
0 people found
this helpful
I recently sold a property through the 5 Towns Castleford Office and found the Team to be friendly, knowledgeable and efficient. I was given a dedicated case manager and point of contact who saw the sale through from start to finish even instructing solicitors for me taking away lots of the headache. I would not hesitate to use their services again....
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Comment on agent fees
Competitive fees below market rate for a like for like service.
Was this helpful? Yes
Sep 04,2017
Minithumbup
Vicki McMillan
By: 'Mick'
Sep 04,2017
1 people found
this helpful
I have been dealing through this company for the last few years and all the staff are very helpful and patient with regards any worries or concerns. Any problems, they take great care to deal with as fast as possible. And they also are brilliant at keeping up to date with anything that requires attention....
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Comment on agent fees
The agents fee are fair as regards all the good services they offer.
Was this helpful? Yes
Sep 03,2017
Minithumbdown
Vicki McMillan
Beverley Grandidge
By: 'Andrew'
Sep 03,2017
1 people found
this helpful
Hi ye i was looking for someone local to rent my property and five towns gave me Great service excellent communication and very nice people to deal with thanks....
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Was this helpful? Yes
Sep 03,2017
Minithumbup
Amie Brooke
By: 'Stuart Anthony'
Sep 03,2017
1 people found
this helpful
Especially helpful and curteous help provided, a sound knowledge of the process of letting a property. Advice freely provided on setting up dps deposit....
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Comment on agent fees
Would definitely use this agent again
Was this helpful? Yes
Sep 03,2017
Minithumbup
By: 'David Watford'
Sep 03,2017
0 people found
this helpful
I am a buy to let landlord. They provide good service efficient paperwork and manage my properties well at a reasonable price. The fact they are all let speaks volumes....
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Comment on agent fees
Competitive
Was this helpful? Yes

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Review statistics

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Job vacancies

Please see a list of jobs available

Agent Fees

SELLING? - We have a range of both fixed fee and premium packages to suit all requirements when selling your home. Fees start as low as £950 plus vat - No Sale No Fee.

LETTING ? - From a stand alone letting to a fully managed property we can offer letting rates from £300 including vat and a bespoke fully managed services from 10% including vat.

Please call us to discuss your bespoke requirements
Last updated at 9:30 AM 14/07/2017 by allAgents

Complaints Procedure

5 Towns Sales & Lettings is a member of The Property Ombudsman (TPOS) and as such aims to provide the highest standards of service to all our customers. To ensure that your interests are safeguarded, we have a Complaints Process in place. The aim of this process is to resolve any issues or concerns as quickly as possible, although in the majority of cases we hope that matters such as these are resolved before a formal complaint is required.

All complaints should, in the first instance, be directed to the Executive Manager in writing. He or she will endeavour to resolve your complaint immediately, and no later than 14 working days of the first notification.

If you remain dissatisfied, you may then further your complaint, which must be in writing, to the Director at the address below. You must write to them within one month of receiving the response from the Executive Manager. The Director will acknowledge your complaint within three working days of receipt of your letter and provide you with a full written response within 14 working days.

Address for complaints in writing:

5 Towns Sales & Lettings

6-8 Gillygate

Pontefract

WF8 1PQ

After you have received a response from the Director, you may approach the Ombudsman if you are not satisfied with the response given. Please note that you must do so within six months of the date of the final letter. The Property Ombudsman will not consider your complaint until our internal complaints process has been completed.
Last updated at 9:30 AM 14/07/2017 by allAgents

Awards won by 5 Towns Sales & Lettings

Individual Branch Awards


Castleford
69 Bridge Street, Castleford WF10 1HH
(14)
Pontefract
6-8 Gillygate, Pontefract WF8 1PQ
(30)


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