• upload your photo
    Olivia
  • Staff picture
    Tracy
  • Staff picture
    Vicki
  • Staff picture
    Beverley
  • Staff picture
    Brian
  • Staff picture
    Amie
  • Staff picture
    Tyla
  • claim your profile
    Jeanette
No description available.
5 Towns Sales & Lettings

www.5towns.properties

Properties for Sale
Properties to Rent

“ First home together... ”

Jun 19,2018
Minithumbup
Amie
Olivia
By: 'Dani and Liam'
Jun 19,2018
1 people found
this helpful
Finding and making the journey to our new home together was made so comfortable and enjoyable thanks to 5 Towns. From choosing a property to view they were with us and kept us up to date with information along the way once we had decided to ...
read full review
Comment on agent fees
Fees much better than other companies contacted in the past, especially considering there are two of us.
Was this helpful? Yes

“ Lettings... ”

May 18,2018
Minithumbup
Tyla
By: 'Lyndsay'
May 18,2018
0 people found
this helpful
Tyla was a great help regarding a problem tenant. She sorted the situation out promptly and professionally. I really can't thank her enough!...
read full review
Was this helpful? Yes

“ Great customer service.... ”

May 02,2018
Minithumbup
By: 'Good news estate agent story!!'
May 02,2018
0 people found
this helpful
Natasha took over the sale of my property when we switched from a different office. from day one she was pro-active, sorting out the many niggles we had along the way. communication throughout the process was first class. Great service, and always with a cheery ...
read full review
Was this helpful? Yes

“ Satisfied seller... ”

Apr 17,2018
Minithumbup
By: 'Mr & Mrs B'
Apr 17,2018
0 people found
this helpful
Would highly recommend, everyone involved from valuation to selling were professional friendly and always kept us up to date when selling our house. Would definitely use again....
read full review
Comment on agent fees
Good
Was this helpful? Yes

“ Excellent... ”

Apr 12,2018
Minithumbup
By: 'Craig'
Apr 12,2018
1 people found
this helpful
Lisa and Claudia handled the sale and purchase, they was very professional and kept me updated the whole way way through the sale and purchase. Would recommend 5 towns for your sale....
read full review
Was this helpful? Yes

“ Really helpful and friendly... ”

Apr 11,2018
Minithumbup
By: 'Carly'
Apr 11,2018
0 people found
this helpful
Lisa and Claudia were both really helpful, professional and friendly, they answered all the questions I had. They put questions to the vendor and gave me prompt responses. They always kept me informed through out the process of buying my house. I am really happy ...
read full review
Comment on agent fees
Happy all round.
Was this helpful? Yes

“ Excellent staff... ”

Apr 04,2018
Minithumbup
By: 'Julia eddy'
Apr 04,2018
1 people found
this helpful
As a first time seller I was a bit daunted but Natasha always made me feel reassured and always kept me informed of how the sale was going 100% of the time. Natasha was always professional and has a very pleasant manner. I would definitely recommend ...
read full review
Comment on agent fees
Fixed fee so good.
Was this helpful? Yes

“ Fantastic from Start to Finish... ”

Apr 04,2018
Minithumbup
By: 'Lisa Berry'
Apr 04,2018
0 people found
this helpful
We sold our house last year with 5 Towns and the service from Valuation to dropping off our keys off was Fantastic, I would definatley recommend them and definitely use them again....
read full review
Comment on agent fees
The fees were very reasonable.
Was this helpful? Yes
Mar 05,2018
Minithumbup
By: 'Deb Steel'
Mar 05,2018
0 people found
this helpful
Just sold my property with 5 Towns. Excellent service from the very beginning right to completion. Natasha Plevey was fantastic couldn't have got through the sale without her....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Feb 15,2018
Minithumbup
By: 'Mr mpg'
Feb 15,2018
0 people found
this helpful
A first class estate agent who is on The ball . The marketing is excellent leading to a quick sale within 2 weeks . Natasha advised us all the way through what was happening and saw the same through to completion . I would definatly say that Natasha is ...
read full review
Comment on agent fees
The fees were fair and inline with The norm , even though they worked hard all the way through From customer to completion
Was this helpful? Yes
Feb 15,2018
Minithumbup
By: 'Seán and Gail'
Feb 15,2018
0 people found
this helpful
From first to last Natasha has been very good to work with, always cheerful and professional, even down to bringing her beer crate to open the gate. She was always on the ball and kept in contact throughout....
read full review
Comment on agent fees
I was buyer not seller so this does not apply.
Was this helpful? Yes
Feb 13,2018
Minithumbup
By: 'Kate'
Feb 13,2018
0 people found
this helpful
The service that 5 Towns provided to me as a buyer was excellent. Their customer service was great; their communication between all parties was efficient; they answered any queries and issues quickly. This all led to a straight forward purchase. I would recommend them to others....
read full review
Was this helpful? Yes
Feb 01,2018
Minithumbup
By: 'Happy customer'
Feb 01,2018
1 people found
this helpful
Natasha took great care of me throughout the sale of my property. She was enthusiastic, professional and reliable. She kept me updated on everything that was happening and got me a quick sale at the price I wanted. A pleasure to work with....
read full review
Comment on agent fees
Good
Was this helpful? Yes
Jan 31,2018
Minithumbup
Tracy
By: 'Minimouse'
Jan 31,2018
0 people found
this helpful
Well what can I say Tracy who is in sales dealt with me for nearly 8 months house got sold pretty quick but it was the buyer and both parties solicitors that seem to not have their act together. Tracy was the go-between for me between ...
read full review
Comment on agent fees
The fees were ok I suppose seemed a bit steep for a very cheap house but had to do the same work as an expensive house so can't really complain.
Was this helpful? Yes
Jan 23,2018
Minithumbup
By: 'Vikki L'
Jan 23,2018
0 people found
this helpful
Having gone through a long drawn out sale ~(not due to 5 Towns) I can only say how glad I was to have Natasha handling the purchase. She couldn't do enough to help. Natasha was in touch on a regular basis she assisted me in ...
read full review
Comment on agent fees
I was purchasing so wasn't impacted by the fees
Was this helpful? Yes
Jan 22,2018
Minithumbup
By: 'david barratt'
Jan 22,2018
0 people found
this helpful
what a fantastic polite very proffesional and i am sure very valued member of staff natasha is..always on the ball..nothing is too much .she is always happy and positive regardless of when things can go wrong..i would not want anyone else looking ...
read full review
Comment on agent fees
very competetive well deserved fees..
Was this helpful? Yes
Jan 14,2018
Minithumbup
By: 'Dean'
Jan 14,2018
0 people found
this helpful
I would highly recommend the team at 5 Towns Castleford. Natasha went above and beyond with the help and advice she provided, I was kept updated at every step of the way....
read full review
Was this helpful? Yes
Jan 14,2018
Minithumbup
By: 'N&C'
Jan 14,2018
0 people found
this helpful
Natasha was very helpful throughout the whole selling process. Was nice to have the same point of contact from start to finish. And this worked out even better as we sold & bought through 5 Towns & Natasha kept us up to date every step of ...
read full review
Comment on agent fees
The fees are very reasonable. They offer the same services as the bigger estate agents but at a far better price
Was this helpful? Yes
Jan 12,2018
Minithumbup
By: 'paddy rush'
Jan 12,2018
0 people found
this helpful
very pleasant,helpfull and friendly and tried to keep all parties informed towards a mutual understanding of the process of buying or selling properties...
read full review
Was this helpful? Yes
Jan 12,2018
Minithumbup
By: 'paddy rush'
Jan 12,2018
1 people found
this helpful
very pleasant,helpfull and friendly and tried to keep all parties informed towards a mutual understanding of the process of buying or selling properties...
read full review
Was this helpful? Yes
Dec 18,2017
Minithumbup
By: 'Ian W.'
Dec 18,2017
0 people found
this helpful
Mark and the team in the office have on every occasion been helpful , friendly and enthusiastic about the services they provide. We have been back to them several times to help us find tenants and for general advice and have never been disappointed with their ...
read full review
Comment on agent fees
Good value.
Was this helpful? Yes
Dec 15,2017
Minithumbup
Amie
By: 'Richard Rose'
Dec 15,2017
0 people found
this helpful
Amie, always has a pleasant manner on the phone. She is helpful, honest , professional and very easy to deal with. In over 35 years in business I have met people who are good bad and indifferent. Amie is definitely one of the good ones....
read full review
Comment on agent fees
The fees are reasonable
Was this helpful? Yes
Dec 15,2017
Minithumbup
By: 'Paula'
Dec 15,2017
1 people found
this helpful
I found 5 towns all members at the castleford branch friendly, quick, helpful, and efficient. Would difinately use them again. Thank you...
read full review
Was this helpful? Yes
Dec 15,2017
Minithumbup
By: 'AB&JB properties'
Dec 15,2017
0 people found
this helpful
From my perspective as a landlord, they are quick in dealing with queries and help to keep the tenant and landlord relationship in a professional way to stop the potential hazards that can occur between both parties when dealing direct with each other. Very happy ...
read full review
Comment on agent fees
Happy
Was this helpful? Yes
Dec 04,2017
Minithumbup
By: 'Mr Royle'
Dec 04,2017
1 people found
this helpful
We were extremely impressed with the professional and high quality service we received throughout the sales process. Property sold to anticipated price and to timescale. Feedback from viewings and communications always made in a timely and friendly manner. We would recommend 5 Town's Sales and ...
read full review
Comment on agent fees
Reasonable and in line or slightly less than other Agent's in this area.
Was this helpful? Yes
Oct 27,2017
Minithumbup
By: 'Paul'
Oct 27,2017
0 people found
this helpful
Claudia always did what she said she would, which is extremely important but is lacking in so many customer service experiences nowadays. Her communication was first class and she ensured the transaction went through from beginning to end....
read full review
Comment on agent fees
very competitive in comparison to others in the town
Was this helpful? Yes
Oct 19,2017
Minithumbup
By: 'Mark J'
Oct 19,2017
1 people found
this helpful
I found all the staff at 5 Towns to be extremely helpful and professional, and having dealt with both Natasha and Claudia I would have no hesitation in recommending 5 Towns estate agents to anyone. They accompanied all viewings and gave immediate feedback, chased up solicitors and ...
read full review
Comment on agent fees
I though the fees were fair and reasonable to start with but considering the service they provided I would say they are very good value for money
Was this helpful? Yes
Oct 18,2017
Minithumbup
Vicki
By: 'Lyndsey'
Oct 18,2017
1 people found
this helpful
We had a great experience with selling our property through 5 Towns. Always providing feedback from prospective buyers. Staff were very knowledgable and helpful throughout....
read full review
Comment on agent fees
The fees were very good.
Was this helpful? Yes
Oct 08,2017
Minithumbup
By: 'Sarah'
Oct 08,2017
1 people found
this helpful
Excellent service from start to finish, easy to talk to and kept us up to date, helped us through a very troublesome move, would highly recommend Thankyou to all!!...
read full review
Comment on agent fees
Very happy with fees!!
Was this helpful? Yes
Oct 02,2017
Minithumbup
By: 'M & T'
Oct 02,2017
1 people found
this helpful
Mark and the great team at Five Towns have managed several properties on our behalf for more than five years. They are consistently helpful, flexible and good communicators - so critical in this line of work. Over time we have seen the business grow while ...
read full review
Comment on agent fees
The Landlord's fees charged by Five Towns represent good value.
Was this helpful? Yes



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
27 1 3 0 27 0 8 0 1 0

Agent Fees

SELLING? - We have a range of both fixed fee and premium packages to suit all requirements when selling your home. Fees start as low as £950 plus vat - No Sale No Fee.
Last updated at 9:26 AM 14/07/2017 by allAgents

Complaints Procedure

5 Towns Sales & Lettings is a member of The Property Ombudsman (TPOS) and as such aims to provide the highest standards of service to all our customers. To ensure that your interests are safeguarded, we have a Complaints Process in place. The aim of this process is to resolve any issues or concerns as quickly as possible, although in the majority of cases we hope that matters such as these are resolved before a formal complaint is required.

All complaints should, in the first instance, be directed to the Executive Manager in writing. He or she will endeavour to resolve your complaint immediately, and no later than 14 working days of the first notification.

If you remain dissatisfied, you may then further your complaint, which must be in writing, to the Director at the address below. You must write to them within one month of receiving the response from the Executive Manager. The Director will acknowledge your complaint within three working days of receipt of your letter and provide you with a full written response within 14 working days.

Address for complaints in writing:

5 Towns Sales & Lettings
Freemans House
8 Liquorice Way
Pontefract
WF8 1DR

After you have received a response from the Director, you may approach the Ombudsman if you are not satisfied with the response given. Please note that you must do so within six months of the date of the final letter. The Property Ombudsman will not consider your complaint until our internal complaints process has been completed.
Last updated at 9:26 AM 14/07/2017 by allAgents

Awards won by 5 Towns Sales & Lettings

Individual Branch Awards


Castleford
69 Bridge Street, Castleford WF10 1HH
(34)
Pontefract (Lettings Specialists)
8 Liquorice Way, Pontefract WF8 1DR
(33)


.

Book FREE Valuation