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    Philip
No description for branch.

10-12 Baches Street
London
Greater London
N1 6DL
07429245549

 
Website not available Properties for sale
Properties for rent
May 18,2017
Minithumbdown
By:
May 18,2017
0 people found
this helpful
Absolutely terrible. This agency is completely unprofessional. I no longer live at the flat due to the terrible conditions. One shared toilet for 7 people and 4 rooms. Locks broken, step broken, heaters broken. Despite emailing several times, things were almost never repaired despite waiting for over 2 months. Washer/dryer broke down and took over a month to fix. During that time all tenants had accumulated tons of dirty laundry and had to hang our clothes on shared drying racks in the common ar...
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May 04,2017
Minithumbdown
By:
May 04,2017
1 people found
this helpful
Everything was fine until I moved out. I simply did not get my security fee back! I called them many times and they always lie that it will be transferred this week but it's been 2 months now! I asked another former tenant and he said he had a similar experience: he had to chase them constantly for like 2 weeks and finally got it back like 6 weeks after he left. The curtains broke the first time I touched them and I complained once and they said they'll fix it but they didn't. They did fix most...
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Apr 30,2017
Minithumbdown
Evelina
Erica
By:
Apr 30,2017
1 people found
this helpful
Worst agency ever. Please avoid if possible. It's so bad, they don't pay the bills even. We had several warnings about our electricity not being paid, neither the gas bills. Internet was cut several times... if something breaks, like kettle or similar you have to buy by yourself as they don't replace it. Just horrible and they will charge you fees for everything.......
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Apr 07,2017
Minithumbdown
Evelina
By:
Apr 07,2017
1 people found
this helpful
The worst letting company I have come across. I am living in a flat where there are four rooms. I have taken one room for myself. I have requested a new bed for four months now as springs are worn off and their staff came and had looked at it and agreed with me.still it havent been replaced after four months of complaints. Any maintenance queries they dont respond on time.In one particular case emailed phone as no bathroom light are working no response for 5 days. Flat I am living has squirrels ...
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Comment on agent fees
Reasonable. As per government rules this should be going away soon!
Was this helpful? Yes
Jan 17,2017
Minithumbdown
Irene
Evelina
By:
Jan 17,2017
2 people found
this helpful
Non sono professionali per niente. Promettono cose che poi non mantengono. Pensano solo ai soldi e se ne fregano della salute di una persona. Non la consiglio a nessuno! Scappate da questa agenzia finché siete in tempo. Ho messo una stella perchè è il minimo che bisogna mettere, ma è anche troppa....
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Comment on agent fees
Sono dei ladri.
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Nov 27,2016
Minithumbdown
Erica
By:
Nov 27,2016
3 people found
this helpful
DO NOT USE THESE AGENTS!!!! I have never come across a less professional or dishonest company. The room was filthy as was the flat on moving in, it did not contain the furniture (wardrobe space) as described, repairs promised were not made during my entire occupation of the flat, acceptance of my leaving was given but thereafter they retained my deposit for longer than 15 days and only returned it in part despite my rigorous cleaning and upkeep of the flat. I am a student and this has massively ...
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Comment on agent fees
I would not pay them a penny as there was no service
Attachments
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Nov 25,2016
Minithumbdown
Erica
general manager
By:
Nov 25,2016
2 people found
this helpful
HORRIBLE SERVICE !!!!!!!!!!!!!!! would not recommend, I was harassed for reference letters when i had already given them sufficient information. Would not listen or help with problems just talk over you. When we first went to moved into the property Erica gave us the incorrect information and we were stood up. Then it was up to us to chase them and find out where to go. Staff over all were rude, would not listen and made out like i was the one making the problem for there incompetence...
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Comment on agent fees
I cant understand how they could charge for there agent fees
Was this helpful? Yes
Nov 21,2016
Minithumbdown
By:
Nov 21,2016
2 people found
this helpful
Avoid, it's just everything about them. Just got back recently my Bond, it was short of £70 and no explanation! I had to ask why? So they came up with cleaning fee and check out fee! By law you can't use Bond money for this issue. No to mention we left the room spotless, no evidence has been given or provided of our mess! I'm happy to pay the check out fee,but please send an invoice, talk to me or just simple discuss with me!!! Further on, co-work with them during our tenency was ...lets ...
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Agent Fees

Our agency fees are standard, equals one week's rent, should you have any queries or complaints, please email us on: info@3flooruk.com
Last updated at 11:12 AM 28/04/2016 by 3rd Floor Uk Ltd

Complaints Procedure

We aim to respond on the same day, our email address is info@3flooruk.com
Last updated at 11:12 AM 28/04/2016 by 3rd Floor Uk Ltd

Awards won by 3rd Floor UK

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Erica  - upload your photo Erica
2 reviews

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general manager - upload your photo general manager
1 reviews

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Erica  - upload your photo Erica
1 reviews

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Irene  - upload your photo Irene
1 reviews

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Evelina  - upload your photo Evelina
3 reviews

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Philip  - upload your photo Philip
2 reviews

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