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3rd Floor UK

10-12 Baches Street
London
Greater London
N1 6DL
07429245549

Website not available

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“Thieves who offer shoddy accomodation...”

May 24,2018
Minithumbdown
By: 'Disgruntled Mum of Tenant'
May 24,2018
1 people found
this helpful
My son rented through them, the room was shoddy, the mattress and bed falling apart and the door to his room was off it's hinges. He only stayed the minimum possible time and on leaving the property I visited to help clean the room ...
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Comment on agent fees
Ask for surcharges for no reason. There is no service when things are broken at the accommodation
Was this helpful? Yes
Mar 05,2018
Minithumbdown
By: 'Danny'
Mar 05,2018
2 people found
this helpful
It has now been 4 MONTHS since I left my flat which I rented from 3rd Floor and was managed by TLS Group (now trading as Simply Stay at 6 Elthorne Road N19 4AG), and despite numerous promises that my deposit will be returned, THEY HAVE NOT ...
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Comment on agent fees
TOO HIGH FOR TERRIBLE SERVICE
Was this helpful? Yes
Jan 27,2018
Minithumbdown
By: 'Poor me'
Jan 27,2018
1 people found
this helpful
The worst year of my life. Asking for more money every month, houses like tragedies: dirty and old. The agents were threatening me every time with calls during work. I left after 12 momth, gave my notice, found a replacement as well, bought a £500 bed bugs ...
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Was this helpful? Yes
Sep 08,2017
Minithumbdown
By: 'I don't like 3rd Floor and I like everyone'
Sep 08,2017
5 people found
this helpful
I have only been living in a flat let by these agents for one month and I already regret it. My room was dirty and had leftover stuff in it upon arrival. The internet (supposedly provided by the agents as part of the monthly fee) ...
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Comment on agent fees
Bad. A few to renew contract?? Why?? Lots of hidden costs because they are greedy.
Was this helpful? Yes
May 18,2017
Minithumbdown
By: 'Lucy'
May 18,2017
2 people found
this helpful
Absolutely terrible. This agency is completely unprofessional. I no longer live at the flat due to the terrible conditions. One shared toilet for 7 people and 4 rooms. Locks broken, step broken, heaters broken. Despite emailing several times, things were almost never repaired despite waiting for over 2 ...
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Was this helpful? Yes
May 04,2017
Minithumbdown
By: 'Saulius Simcikas'
May 04,2017
3 people found
this helpful
Everything was fine until I moved out. I simply did not get my security fee back! I called them many times and they always lie that it will be transferred this week but it's been 2 months now! I asked another former tenant and he said ...
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Was this helpful? Yes
Apr 30,2017
Minithumbdown
By: 'Nhya'
Apr 30,2017
3 people found
this helpful
Worst agency ever. Please avoid if possible. It's so bad, they don't pay the bills even. We had several warnings about our electricity not being paid, neither the gas bills. Internet was cut several times... if something breaks, like kettle or similar you have to ...
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Was this helpful? Yes
Apr 07,2017
Minithumbdown
By: 'They know anyway'
Apr 07,2017
3 people found
this helpful
The worst letting company I have come across. I am living in a flat where there are four rooms. I have taken one room for myself. I have requested a new bed for four months now as springs are worn off and their staff came ...
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Comment on agent fees
Reasonable. As per government rules this should be going away soon!
Was this helpful? Yes
Jan 17,2017
Minithumbdown
By: 'student'
Jan 17,2017
3 people found
this helpful
Non sono professionali per niente. Promettono cose che poi non mantengono. Pensano solo ai soldi e se ne fregano della salute di una persona. Non la consiglio a nessuno! Scappate da questa agenzia finché siete in tempo. Ho messo una stella perchÃ&...
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Comment on agent fees
Sono dei ladri.
Was this helpful? Yes
Nov 27,2016
Minithumbdown
By: 'Courtney'
Nov 27,2016
5 people found
this helpful
DO NOT USE THESE AGENTS!!!! I have never come across a less professional or dishonest company. The room was filthy as was the flat on moving in, it did not contain the furniture (wardrobe space) as described, repairs promised were not made during my entire ...
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Comment on agent fees
I would not pay them a penny as there was no service
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Was this helpful? Yes
Nov 25,2016
Minithumbdown
By: '......'
Nov 25,2016
4 people found
this helpful
HORRIBLE SERVICE !!!!!!!!!!!!!!! would not recommend, I was harassed for reference letters when i had already given them sufficient information. Would not listen or help with problems just talk over you. When we first went to moved into the property Erica gave us the incorrect information ...
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Comment on agent fees
I cant understand how they could charge for there agent fees
Was this helpful? Yes
Nov 21,2016
Minithumbdown
By: 'Tom'
Nov 21,2016
4 people found
this helpful
Avoid, it's just everything about them. Just got back recently my Bond, it was short of £70 and no explanation! I had to ask why? So they came up with cleaning fee and check out fee! By law you can't use Bond money for this ...
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Was this helpful? Yes
Areas covered
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Fees

Our agency fees are standard, equals one week's rent, should you have any queries or complaints, please email us on: info@3flooruk.com
Last updated at 28/04/2016, 11:12 AM by 3rd Floor Uk Ltd

Complaints Procedure

We aim to respond on the same day, our email address is info@3flooruk.com
Last updated at 11:12 AM 28/04/2016 by 3rd Floor Uk Ltd

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