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6 Town End
South Yorkshire
01302 867888

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Aug 05,2014
By: 'Wilma'
Aug 05,2014
0 people found
this helpful
We thought these guys were going to be great because we called on a Saturday, asked for a viewing the same day, and got it. But it was the previous tenant who had to show us round! Then when we moved in the problems escalated. They refused to liaise with the landlady on anything and took her side against us. We told them about a glass health and safety hazard, and after many weeks of chasing they said the landlady had decided not to take action! The fridge door wouldn't shut properly (appar...
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What agent could do to change your mind?
They could have treated us kindly and fairly, insisted that the landlady meet her legal obligations, communicated, not insisted on turning up at the property at a time that suited them but been flexible, not commented on us being a week behind on treating the weeds when they weren\'t prepared to lift a single finger on the maintenance that was their responsibility, not acted as though it was our fault that there were maintenance issues as though we had created them! And we keep the property nicer than any other tenanted property I have ever seen!
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Comment on agent fees
Perfectly fair if maintenance and tenant care to legal minimum is maintained, over the top if not (which is the case).
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