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    Matthew Lockwood
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    Anthony Cole
3 Point Property Management Are Highly Experienced, Specialising In Letting and Property management throughout East Anglia.

3 Point Property Management are a highly experienced team with over 15 years experience and provide a fresh, professional, thorough yet personal approach to property management. We are confident that with our knowledge, experience, reputation and diligence we can provide you with a first class service that will exceed your expectations. 


Whether it’s an individual pr
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2 Front Street
Mendlesham,Stowmarket
Suffolk
IP14 5RY
01449768854

 
Website not available

Properties for sale
Properties for rent
Areas covered
  • IP14
  • East Anglia
  • NR31
  • Colchester
  • CO2
  • Sudbury
  • IP31
  • CB8

NAEA ARLA TPOS DPS TDS


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Last updated at 9:05 AM 15/09/2016 by Anthony Cole

Complaints Procedure

CUSTOMER COMPLAINTS HANDLING PROCEDURE



As a firm regulated by the Association of Residential Letting Agents, 3 Point Property Management LTD aims to provide the highest standards of service to all landlords and tenants, but to ensure that your interests are safeguarded, we offer the following:

? If you believe you have a grievance, please write in the first instance to Anthony Cole at the address below:

3 Point Property Management LTD,
2 Front Street
Mendlesham
Stowmarket
Suffolk
IP14 5RY

? The grievance will be acknowledged within 3 working days and then investigated thoroughly in accordance with established “in-house” procedures. A formal written outcome of the complaint will be sent to you within 21 days. If we require longer than this timescale we will advise you in writing and confirm our revised response date.

? If you remain dissatisfied with the result of the internal investigation, please contact Matthew Lockwood who will review the complaint, he can be contacted in writing at:

3 Point Property Management LTD,
37 Hedingham Rd,
Halstead,
Essex,
CO9 2DB

? Following the conclusion of our in-house review we will write to you with a final written statement.

? If you are dissatisfied with the conclusion of the in-house review of the complaint, you can refer the matter to the The Property Ombudsman, Milford House, 43 – 45 Milford Street, Salisbury, Wiltshire, SP1 2BP



Revised April 2015
Last updated at 9:05 AM 15/09/2016 by Anthony Cole

Awards won by 3 Point Property Management Ltd

Individual Branch Awards

Matthew Lockwood - no image available Matthew Lockwood
Director
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Anthony Cole - no image available Anthony Cole
Managing Director
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