Featured Review
a
“247 staff...”
5 Star Review
Dec 17,2018
By: 'N Mellin'
Dec 17,2018
Branch: Doncaster, 97 Netherhall Road
Services: Lettings (as a Tenant)
Rent PCM: £495
Would you recommend?: Yes
Postcode: Dn15
Branch: Doncaster, 97 Netherhall Road
Lettings (as a Tenant)
Rent PCM: £495
Postcode: Dn15
0
people found
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The staff at 247 are brilliant,from first impressions at the property viewing with Danielle to the paperwork work in the office and customer service with Jake,very professional,down to earth,happy and eager to help,I'd certainly recommend these agents...
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Comment on agent fees
Reasonable
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Featured Review
a
“Great Letting Agent...”
5 Star Review
Dec 13,2018
By: 'Adley'
Dec 13,2018
Branch: Doncaster, 97 Netherhall Road
Services: Lettings (as a Landlord)
Rent PCM: £450
Would you recommend?: Yes
Postcode: DN4
Branch: Doncaster, 97 Netherhall Road
Lettings (as a Landlord)
Rent PCM: £450
Postcode: DN4
0
people found
this helpful
These guys have been managing a large part of my rental portfolio for a couple of years.They make a refreshing change from my previous experiences. Good communication. Mature processes backed up by technology. A focus on getting the right tenant, not just the first ...
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Comment on agent fees
Fee's on par with other local agents.
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Featured Review
a
“Always ther to help and danielle is very polite and welcoming...”
5 Star Review
Dec 14,2018
By: 'Chris and kelly'
Dec 14,2018
Branch: Doncaster, 97 Netherhall Road
Services: Lettings (as a Tenant)
Rent PCM: £520
Would you recommend?: Yes
Postcode: S73
Branch: Doncaster, 97 Netherhall Road
Lettings (as a Tenant)
Rent PCM: £520
Postcode: S73
0
people found
this helpful
We have been a tenent for just short of 2 years ,danielle has always been ther to answer our queries and sort out any problems that we may have , always polite and chatty and gives and take banter . Would highly reccomend her to everyone wanting a ...
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Comment on agent fees
The fees are resonable priced for the help and surport you get from the team
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“Excellent service start to finish...”
5 Star Review
Feb 21,2019
By: 'Kevin Sanders'
Feb 21,2019
Branch: Doncaster, 97 Netherhall Road
Services: Lettings (as a Tenant)
Rent PCM: £675
Would you recommend?: Yes
Postcode: DN48
Branch: Doncaster, 97 Netherhall Road
Lettings (as a Tenant)
Rent PCM: £675
Postcode: DN48
0
people found
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Would recommend 247 as this was a fantastic service and the staff & owner very supportive during a stressful time. Will be staying/ using again for sure. Thank you...
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Comment on agent fees
Fair
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“Property Management Dream Team!...”
5 Star Review
Jan 28,2019
By: 'NJ'
Jan 28,2019
Branch: Doncaster, 97 Netherhall Road
Services: Lettings (as a Landlord)
Rent PCM: £550
Would you recommend?: Yes
Postcode: DN2
Branch: Doncaster, 97 Netherhall Road
Lettings (as a Landlord)
Rent PCM: £550
Postcode: DN2
0
people found
this helpful
I have worked with 247 Property Services for 9 years and highly recommend them! All aspects of property management supported 100%! Both Harley and Jamie are the experts I trust!...
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Comment on agent fees
Excellent fee structure!
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“Lettings...”
5 Star Review
Jan 25,2019
By: 'Shinder'
Jan 25,2019
Branch: Doncaster, 97 Netherhall Road
Services: Lettings (as a Landlord)
Rent PCM: £595
Would you recommend?: Yes
Postcode: DN4
Branch: Doncaster, 97 Netherhall Road
Lettings (as a Landlord)
Rent PCM: £595
Postcode: DN4
0
people found
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Very good customer experience by myself, as landlord. I was also told by the tenants that they would recommend the Agents to their friends....
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Comment on agent fees
The fees are fair in comparison to other Agents for similar or same work.
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“Fantastic...”
5 Star Review
Jan 25,2019
By: 'Caroline B'
Jan 25,2019
Branch: Doncaster, 97 Netherhall Road
Services: Lettings (as a Tenant)
Rent PCM: £450
Would you recommend?: Yes
Postcode: DN7
Branch: Doncaster, 97 Netherhall Road
Lettings (as a Tenant)
Rent PCM: £450
Postcode: DN7
0
people found
this helpful
All the staff at Doncaster branch are very professional and efficient. They are friendly and easily approached. I have been a tenant for 4 years so far and have always had positive results if I have needed anything. What a fabulous team....
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Comment on agent fees
Fees seem reasonable to me
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“Great All Round Service...”
4 Star Review
Jan 11,2019
By: 'D'
Jan 11,2019
Branch: Doncaster, 97 Netherhall Road
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: DN4
Branch: Doncaster, 97 Netherhall Road
Lettings (as a Landlord)
Postcode: DN4
0
people found
this helpful
On the whole a great service provided to me and my tenants. All tenants issues are communicated directly. As with any relationship there has been some communication issues and areas where improvements can be made however we have worked together to resolve this. The agency ...
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Comment on agent fees
I have been with the agent for over 4 years and have been happy with the fees as I find it reasonable for the service I receive.
0
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“New property...”
5 Star Review
Jan 11,2019
By: 'stevenjamie'
Jan 11,2019
Branch: Doncaster, 97 Netherhall Road
Services: Lettings (as a Tenant)
Rent PCM: £450
Would you recommend?: Yes
Postcode: dn68
Branch: Doncaster, 97 Netherhall Road
Lettings (as a Tenant)
Rent PCM: £450
Postcode: dn68
1
people found
this helpful
Danielle who shown my wife and I around the property was superb..Very understanding, polite, friendly and very helpful to us..
I cannot recommend her enough ..
Thank you Danielle...
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Comment on agent fees
Good
1
people found
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“Friendly/Professional...”
5 Star Review
Jan 04,2019
By: 'Sarah'
Jan 04,2019
Branch: Doncaster, 97 Netherhall Road
Services: Lettings (as a Tenant)
Rent PCM: £400
Would you recommend?: Yes
Postcode: DN4
Branch: Doncaster, 97 Netherhall Road
Lettings (as a Tenant)
Rent PCM: £400
Postcode: DN4
0
people found
this helpful
Friendly and professional agents. Answered all Qs when viewing the property. Told me exact costs so no hidden extras when applying. Gave a quick response to application. Thank you...
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Comment on agent fees
Good
0
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“Number one!!...”
5 Star Review
Dec 27,2018
By: 'Stelian'
Dec 27,2018
Branch: Doncaster, 97 Netherhall Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: DN4
Branch: Doncaster, 97 Netherhall Road
Lettings (as a Tenant)
Postcode: DN4
0
people found
this helpful
Well, if i think at a job well done , i say Danielle. I would recommed her always. With Danielle you are sure that everythink is done and you don t have to ask twice . Thanks Danielle for your good job :)...
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Comment on agent fees
Good
0
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“Excellent...”
5 Star Review
Dec 19,2018
By: 'Lee Webb'
Dec 19,2018
Branch: Doncaster, 97 Netherhall Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: DN4
Branch: Doncaster, 97 Netherhall Road
Lettings (as a Tenant)
Postcode: DN4
0
people found
this helpful
Very professional, very nice people and are always there to answer any questions you have. Highly recommended to any who needs to find a property....
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Comment on agent fees
Good
0
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“Good service...”
5 Star Review
Dec 18,2018
By: 'Matt'
Dec 18,2018
Branch: Doncaster, 97 Netherhall Road
Services: Lettings (as a Landlord)
Rent PCM: £400
Would you recommend?: Yes
Postcode: Dn3
Branch: Doncaster, 97 Netherhall Road
Lettings (as a Landlord)
Rent PCM: £400
Postcode: Dn3
0
people found
this helpful
Jake is great to deal with, always very prompt and gets things done. Good communicator, and is easy to get hold of....
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Comment on agent fees
Always move fast and ensure a property is filled!
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“Great Service...”
5 Star Review
Dec 18,2018
By: 'N Spruce'
Dec 18,2018
Branch: Doncaster, 97 Netherhall Road
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: DN1
Branch: Doncaster, 97 Netherhall Road
Lettings (as a Landlord)
Postcode: DN1
0
people found
this helpful
Danielle has always been attentive and helpful in all the time I have worked with 24/7. She has a great knowledge, nothing is too much trouble and she is always very professional. I wouldn't hesitate to recommend her....
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Comment on agent fees
Good
0
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“Satisfied...”
5 Star Review
Dec 14,2018
By: 'Mihnea Chiripuci'
Dec 14,2018
Branch: Doncaster, 97 Netherhall Road
Services: Lettings (as a Tenant)
Rent PCM: £495
Would you recommend?: Yes
Postcode: dn5
Branch: Doncaster, 97 Netherhall Road
Lettings (as a Tenant)
Rent PCM: £495
Postcode: dn5
0
people found
this helpful
I am satisfied with 247 services. Agents helped me if i had any problem, they are friendly and know how to do the job done. I recommend Jake Davey. I'm happy with the services they provide, i do recommend this agency....
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Comment on agent fees
good
0
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“Very good, informative service....”
5 Star Review
Dec 12,2018
By: 'Jim Northedge'
Dec 12,2018
Branch: Doncaster, 97 Netherhall Road
Services: Lettings (as a Landlord)
Rent PCM: £400
Would you recommend?: Yes
Postcode: DN1
Branch: Doncaster, 97 Netherhall Road
Lettings (as a Landlord)
Rent PCM: £400
Postcode: DN1
0
people found
this helpful
I've been leasing my properties with 24/7 for a very long time now. The service I've received is very swift and informative, always keeping me in the loop, as I live overseas! Keep up the good work....
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Comment on agent fees
The fees are very competitive.
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“A smooth ride into tenancy...”
5 Star Review
Dec 12,2018
By: 'Richard B'
Dec 12,2018
Branch: Doncaster, 97 Netherhall Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: DN4
Branch: Doncaster, 97 Netherhall Road
Lettings (as a Tenant)
Postcode: DN4
0
people found
this helpful
I needed to find a place urgently following a change in personal circumstances. My head was a shed at this point and I had no idea how to go on. Danielle gave me a lovely intro and walk around the property and answered all my ...
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Comment on agent fees
Fees were a bit higher than other agents but the service showed that you get what you pay for.
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“The best...”
5 Star Review
Dec 11,2018
By: 'Maria'
Dec 11,2018
Branch: Doncaster, 97 Netherhall Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: Dn40
Branch: Doncaster, 97 Netherhall Road
Lettings (as a Tenant)
Postcode: Dn40
0
people found
this helpful
Very efficient staff, and always available to help. For me Danielle is the best one . ð always helped me with every issue that i had....
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“Great service and honest staffs...”
5 Star Review
Oct 26,2018
By: 'Mir'
Oct 26,2018
Branch: Doncaster, 97 Netherhall Road
Services: Lettings (as a Tenant)
Rent PCM: £370
Would you recommend?: Yes
Postcode: DN1
Branch: Doncaster, 97 Netherhall Road
Lettings (as a Tenant)
Rent PCM: £370
Postcode: DN1
0
people found
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I really appreciated for great staff and respect full personalities.
I just moving to my new property, and it's need some communicate with my landlord to check some part of property!
Jake Davey 5*
Thank you
.
.
.
.
.
.
.
.
....
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Comment on agent fees
I no idea. It's about 200.....
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“Perfect service, nice and easy, made everything very clear and positive...”
5 Star Review
Jul 25,2018
By: 'Jakub'
Jul 25,2018
Branch: Doncaster, 97 Netherhall Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: Dn1
Branch: Doncaster, 97 Netherhall Road
Lettings (as a Tenant)
Postcode: Dn1
0
people found
this helpful
Perfect service, nice and easy, made everything very clear and positive...great service very helpful would recommend this person to everybody...
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“Very polite and helpful....”
5 Star Review
Jul 24,2018
By: 'Ben'
Jul 24,2018
Branch: Doncaster, 97 Netherhall Road
Services: Lettings (as a Tenant)
Rent PCM: £525
Would you recommend?: Yes
Postcode: Dn6
Branch: Doncaster, 97 Netherhall Road
Lettings (as a Tenant)
Rent PCM: £525
Postcode: Dn6
1
people found
this helpful
Me and my partner was looking for a house for a long time we viewed a lot of houses with different agencies and Danielle was by far the best....
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Comment on agent fees
Good
1
people found
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“Good experience...”
5 Star Review
Jul 16,2018
By: 'Courtney'
Jul 16,2018
Branch: Doncaster, 97 Netherhall Road
Services: Lettings (as a Tenant)
Rent PCM: £450
Would you recommend?: Yes
Postcode: Db5
Branch: Doncaster, 97 Netherhall Road
Lettings (as a Tenant)
Rent PCM: £450
Postcode: Db5
1
people found
this helpful
Helped me out a lot a lot would deffo recommend. Wouldn't go anywhere else to rent very understanding and kind...
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Comment on agent fees
Good
1
people found
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Yes
“This is the first time I have used 247, Jake as ......”
5 Star Review
Dec 18,2017
By: 'Tracy'
Dec 18,2017
Branch: Doncaster, 97 Netherhall Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: DN4
Branch: Doncaster, 97 Netherhall Road
Lettings (as a Tenant)
Postcode: DN4
0
people found
this helpful
This is the first time I have used 247, Jake as very helpful and went through the paperwork in detail. Jake has been very patient....
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0
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“Very Good agency and always very helpful. Everyone in Office ......”
5 Star Review
Aug 30,2017
By: 'Monika'
Aug 30,2017
Branch: Doncaster, 97 Netherhall Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: Dn3
Branch: Doncaster, 97 Netherhall Road
Lettings (as a Tenant)
Postcode: Dn3
0
people found
this helpful
Very Good agency and always very helpful. Everyone in Office is very professional and always happy. Highly recommend 247 to all friends and family....
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0
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“As an out of area landlord I spent years self ......”
5 Star Review
Aug 29,2017
By: 'J. Collins'
Aug 29,2017
Branch: Doncaster, 97 Netherhall Road
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: DN5
Branch: Doncaster, 97 Netherhall Road
Lettings (as a Landlord)
Postcode: DN5
0
people found
this helpful
As an out of area landlord I spent years self managing my property. It was very tough but necessary as I didn't trust anyone else to look after my house. How wrong could I have been? Once 247 Property shared their knowledge and experience of the ...
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Comment on agent fees
The fees are very acceptable and entirely competitive. I believe the cheapest of all quotes I originally got.
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“We usually deal with Lynne Welch and have always found ......”
5 Star Review
Aug 29,2017
By: 'Chris&Jo'
Aug 29,2017
Branch: Doncaster, 97 Netherhall Road
Services: Lettings (as a Tenant)
Rent PCM: £400
Would you recommend?: Yes
Postcode: DN11
Branch: Doncaster, 97 Netherhall Road
Lettings (as a Tenant)
Rent PCM: £400
Postcode: DN11
0
people found
this helpful
We usually deal with Lynne Welch and have always found her to be friendly and very helpful, any queries we have had have been dealt with quickly and efficiently. We have also spoken to Harley Welch on a few occasions and again only had pleasant ...
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“247 are the best agents I have ever used over the ......”
5 Star Review
Aug 29,2017
By: 'ROSEMARY'
Aug 29,2017
Branch: Doncaster, 97 Netherhall Road
Services: Lettings (as a Landlord)
Sold price: £95000
Would you recommend?: Yes
Postcode: DN12
Branch: Doncaster, 97 Netherhall Road
Lettings (as a Landlord)
Sold price: £95000
Postcode: DN12
0
people found
this helpful
247 are the best agents I have ever used over the years. Always efficient and did proper background checks for future clients. All staff were very helpful and rents received promptly. Harley was always straight forward and honest to deal with. We left the property in ...
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Comment on agent fees
very good rates for the agents fees
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“I had a small problem with a leaking toilet, and ......”
5 Star Review
Aug 29,2017
By: 'LyndseyF'
Aug 29,2017
Branch: Doncaster, 97 Netherhall Road
Services: Lettings (as a Tenant)
Rent PCM: £625
Would you recommend?: Yes
Postcode: S81
Branch: Doncaster, 97 Netherhall Road
Lettings (as a Tenant)
Rent PCM: £625
Postcode: S81
0
people found
this helpful
I had a small problem with a leaking toilet, and used the no-fuss online fault reporting system to notify 247 Property. I had a phone call the next day from the plumber who confirmed the problem and asked me to send photos which would allow him ...
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Comment on agent fees
No fee paid
0
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“I was left numerous times with major problems i.e ......”
1 Star Review
Aug 29,2017
By: 'TRACIE'
Aug 29,2017
Branch: Doncaster, 97 Netherhall Road
Services: Lettings (as a Tenant)
Rent PCM: £500
Would you recommend?: No
Postcode: dn4
Branch: Doncaster, 97 Netherhall Road
Lettings (as a Tenant)
Rent PCM: £500
Postcode: dn4
0
people found
this helpful
I was left numerous times with major problems i.e no heating/hot water for 8 weeks in winter, my patio door literally hanging off i had to tie with string for 6 weeks etc. i was constantly chased for rent even in one day overdue and ...
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Comment on agent fees
bad
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“Once again, a professional and efficient service from 247 thanks to ......”
5 Star Review
May 18,2017
By: 'Simon'
May 18,2017
Branch: Doncaster, 97 Netherhall Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: DN1
Branch: Doncaster, 97 Netherhall Road
Sales (as a Vendor)
Postcode: DN1
0
people found
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Once again, a professional and efficient service from 247 thanks to Ian White, Danielle Budding and all the other staff involved. I appreciate how you kept me informed every step of the way, making this a quick and hassle free sale....
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Comment on agent fees
Fair
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“I gotta say Mary did a fantastic job in helping ......”
5 Star Review
May 12,2017
By: 'Cosmin'
May 12,2017
Branch: Doncaster, 97 Netherhall Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: DN24
Branch: Doncaster, 97 Netherhall Road
Lettings (as a Tenant)
Postcode: DN24
1
people found
this helpful
I gotta say Mary did a fantastic job in helping me get a new room,it went flawlessly smooth and quick.What impressed me the most is how dedicated she is to her job.If your looking to get a house/room then Mary is ...
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Comment on agent fees
Good.
1
people found
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“Ian demonstrated a very high proffessional leval of agency during ......”
5 Star Review
May 10,2017
By: 'Blbl'
May 10,2017
Branch: Doncaster, 97 Netherhall Road
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: DN2
Branch: Doncaster, 97 Netherhall Road
Sales (as a Buyer)
Postcode: DN2
0
people found
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Ian demonstrated a very high proffessional leval of agency during the purchase process.
very reliable , friendlly , in full control of all aspects of the deal and has the real ablity to bring the parties to a done deal.
he is a realistic approach agent and ...
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Comment on agent fees
A real value for money.
0
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“Ian has always been efficient, calm and friendly in all ......”
5 Star Review
May 06,2017
By: 'Hugo Beardsall'
May 06,2017
Branch: Doncaster, 97 Netherhall Road
Services: Sales (as a Buyer)
Sold price: £160000
Would you recommend?: Yes
Postcode: DN1
Branch: Doncaster, 97 Netherhall Road
Sales (as a Buyer)
Sold price: £160000
Postcode: DN1
0
people found
this helpful
Ian has always been efficient, calm and friendly in all his dealings with me and my clients. He genuinely has the interests of his tenants at heart and works hard to make sure that all parties are happy at all times, even during the conveyancing ...
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Comment on agent fees
I've always found the fees to be competitive.
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Complaints Procedure
Your right to complain!
Every year 247 Helps thousands of people to rent homes. However, every so often someone comes away from 247 feeling unhappy. Perhaps your viewing was late, the property was cancelled. Perhaps you felt that you were not treated with respect or courtesy. Perhaps our service was not of a high standard.
Unfortunately, these things happen. We know we are not perfect. But we aim to be. That is why we have a complaints procedure. Sometimes we can put things right; sometimes we can only explain ourselves and apologise. But we do want to learn from our mistakes. What you tell us helps to improve our service to you.
We will treat your complaint confidentially, seriously and quickly.
What can I do?
It is important to let 247 know that you are unhappy and to give them the chance to put things right. Dont be afraid to speak to the manager or branch manager she or he might be able to sort out the problem straight away. Otherwise, move to the more formal process.
If you are not a client, ask a 247 manager to explain the Third Party complaints procedure to you.
Making a formal complaint
There are several ways to make a complaint. You can put the information in a letter and send it to the branch that you are complaining about or drop it into the branch. Complaints can be addressed to the 247 manager. You cannot tell 247 on the phone or face-to-face that you want them to investigate your complaint as all complaints must be done in writing only.
If you prefer, you can ask the local branch to refer your complaint to the Doncaster head office. You can complain via Head Office by calling our complaints line 0800 68 00 247 and asking for the complaints manager. Or you can email your complaint to info@247propertyservices.co.uk. We at 247 will assess who is the best person to handle your complaint and ask them to deal with it.
Your complaint will be investigated by the local branch manager under the direction of the head office in Doncaster, or by the Directors if you are complaining about the manager. If it is upheld, you will get a full apology and, where appropriate, be given details of any action that 247 is taking to put things right. If you are not satisfied with the outcome, you can ask for a further review.
Send your complaint to
Complaints Department
247 Property Services Head Office
71 Netherhall Road
Doncaster
DN1 2QA
Last updated at 3:45 PM 13/12/2017 by Harley Welch