• Staff picture
    Danielle
  • Staff picture
    mary
  • Staff picture
    Jake Davey
247 is a nationwide letting agency that's hitting the UK by storm.
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There are no gimmicks, no catches and no flash promises. 247 are a fantastic estate agency busin
Read full description...247 is a nationwide letting agency that's hitting the UK by storm.
________________________________

There are no gimmicks, no catches and no flash promises. 247 are a fantastic estate agency business. 247 currently manage over 1200 homes in the UK on a management only status and are selling homes on a daily basis. 247 operate a fixed fee of 10% for lettings management and a fee of only 1% for the selling of any property, all prices are excluding VAT. There are no set up, start up or renewal charges to landlords. All of the company's staff are trained at the head office in South Yorkshire and all staff undergo the same rigorous legal and customer services training nationally.

The 247 team are renowned for the most robust and direct approach in the property industry, those that won't pay don't stay, and with a dedicated eviction officer (Damien from Landlord-rights.co.uk) we can guide landlords through the eviction process A to Z including all paperwork and for a small fee of £450. Far cheaper than a solicitor. This is a set fee charged direct by Landlord-rights.co.uk. We are that confident that Eviction is rare, and as of May 2015 we provide legal costs cover for any eviction for all new Landlords and Investors, so if the worst happens it's covered.

"Did you know 247 Visits the old current of potential tenants to evaluate the standard of living."

Why do they do so well?

247 has grown through recommendation and through good old fashioned hard work, we have the skills and ability to let fast, let right, and let long term the first time. We can even offer a rent guarantee at the customer's request. If we are honest there should be a no need for rent guarantee if we have done the job correctly in the first place. In one of regions 247 was voted No 1 out of 261 by "allagents.co.uk" the public rating system for Estate Agents.

Did you know 247 is "LIVE" online 247 for Sales and Lets

Our systems are live, online and updated 24 hours a day, 7 days a week. You can make payments online, give notice online, and get instant SMS and emails. Late paying tenants are automatically sent a text/email as a weekly reminder. 247 have one of the best, up to date IT systems in place and pride themselves in having one of the best live notification systems. Many customers' homes are let in hours, not days or even weeks.

Sales can be made in Hours, one a person has registered an interest we can complete viewings within hours. We will aim to be the fastest professional estate agents in the country. No more waiting for it to sell, let's get it sold together.

247 Manage all arrears, eviction is the last resort.

In this day and age with the complications of benefit systems and lack of job security it's in the best interests to manage arears before evictions. Gone are the days where you evict for just arrears. 247 help manage and assist with payment plans and debt management rather than go straight to court. Helping a tenant get back into credit is far better than evictions. If you have a tenant that is in debt then your need 247 to manage them effectively. 247 Will manage and assist tenants to get back into credit with landlords. Eviction is a last resort and only when 247 have exhausted all avenues to get them back in credit.

Summary of 247

We have just moved into the sales sector, but we have no doubt that with our success in the lettings we will be more than successful in sales too.

So from HMO and home-shares, the letting of private family homes and blocks of flats we at 247 take pride in being the leader of new way of lettings and now sales. We manage arears, we manage apartment's blocks, we manage deposits, we manage tenants and we manage Landlords. From start to finish we manage everything and you, the owners have nothing to do with the property, Just relax letting is our business and letting is what we at 247 specialise with. 247 is THE letting service.

Sales maybe new to us, but we have all the facilities in place and we have extended the training we can ensure that sales will be as good as our lettings.

A breath of fresh air in Lettings. A new Smart way to sell.
The evidence is clear.

AllAgents.co.uk, the largest customer review website in the UK for the property industry, published in September / October 2014 that we were rated number 1 out of 198 Estate Agents in South Yorkshire, number 1 out of 48 Estate Agents in Doncaster, number 1 out of 21 Estate Agents in the DN1 area and number 353 out of 21686 registered Estate Agents in the UK. We are proud of this achievement but will not rest until we are number 1 nationwide and now we are in your area give us a try

“Excellent service start to finish...”

Feb 21,2019
Minithumbup
Jake Davey
mary
By: 'Kevin Sanders'
Feb 21,2019
0 people found
this helpful
Would recommend 247 as this was a fantastic service and the staff & owner very supportive during a stressful time. Will be staying/ using again for sure. Thank you...
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Comment on agent fees
Fair
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“Property Management Dream Team!...”

Jan 28,2019
Minithumbup
By: 'NJ'
Jan 28,2019
0 people found
this helpful
I have worked with 247 Property Services for 9 years and highly recommend them! All aspects of property management supported 100%! Both Harley and Jamie are the experts I trust!...
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Comment on agent fees
Excellent fee structure!
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“Lettings...”

Jan 25,2019
Minithumbup
By: 'Shinder'
Jan 25,2019
0 people found
this helpful
Very good customer experience by myself, as landlord. I was also told by the tenants that they would recommend the Agents to their friends....
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Comment on agent fees
The fees are fair in comparison to other Agents for similar or same work.
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“Fantastic...”

Jan 25,2019
Minithumbup
By: 'Caroline B'
Jan 25,2019
0 people found
this helpful
All the staff at Doncaster branch are very professional and efficient. They are friendly and easily approached. I have been a tenant for 4 years so far and have always had positive results if I have needed anything. What a fabulous team....
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Comment on agent fees
Fees seem reasonable to me
Was this helpful? Yes

“Great All Round Service...”

Jan 11,2019
Minithumbup
By: 'D'
Jan 11,2019
0 people found
this helpful
On the whole a great service provided to me and my tenants. All tenants issues are communicated directly. As with any relationship there has been some communication issues and areas where improvements can be made however we have worked together to resolve this. The agency ...
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Comment on agent fees
I have been with the agent for over 4 years and have been happy with the fees as I find it reasonable for the service I receive.
Was this helpful? Yes

“New property...”

Jan 11,2019
Minithumbup
By: 'stevenjamie'
Jan 11,2019
1 people found
this helpful
Danielle who shown my wife and I around the property was superb..Very understanding, polite, friendly and very helpful to us.. I cannot recommend her enough .. Thank you Danielle...
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Comment on agent fees
Good
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“Friendly/Professional...”

Jan 04,2019
Minithumbup
Danielle
mary
By: 'Sarah'
Jan 04,2019
0 people found
this helpful
Friendly and professional agents. Answered all Qs when viewing the property. Told me exact costs so no hidden extras when applying. Gave a quick response to application. Thank you...
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Comment on agent fees
Good
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“Number one!!...”

Dec 27,2018
Minithumbup
Danielle
By: 'Stelian'
Dec 27,2018
0 people found
this helpful
Well, if i think at a job well done , i say Danielle. I would recommed her always. With Danielle you are sure that everythink is done and you don t have to ask twice . Thanks Danielle for your good job :)...
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Comment on agent fees
Good
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“Excellent...”

Dec 19,2018
Minithumbup
Danielle
By: 'Lee Webb'
Dec 19,2018
0 people found
this helpful
Very professional, very nice people and are always there to answer any questions you have. Highly recommended to any who needs to find a property....
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Comment on agent fees
Good
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“Good service...”

Dec 18,2018
Minithumbup
Jake Davey
By: 'Matt'
Dec 18,2018
0 people found
this helpful
Jake is great to deal with, always very prompt and gets things done. Good communicator, and is easy to get hold of....
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Comment on agent fees
Always move fast and ensure a property is filled!
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“Great Service...”

Dec 18,2018
Minithumbup
Danielle
By: 'N Spruce'
Dec 18,2018
0 people found
this helpful
Danielle has always been attentive and helpful in all the time I have worked with 24/7. She has a great knowledge, nothing is too much trouble and she is always very professional. I wouldn't hesitate to recommend her....
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Comment on agent fees
Good
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“Satisfied...”

Dec 14,2018
Minithumbup
Jake Davey
Danielle
By: 'Mihnea Chiripuci'
Dec 14,2018
0 people found
this helpful
I am satisfied with 247 services. Agents helped me if i had any problem, they are friendly and know how to do the job done. I recommend Jake Davey. I'm happy with the services they provide, i do recommend this agency....
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Comment on agent fees
good
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“Very good, informative service....”

Dec 12,2018
Minithumbup
Jake Davey
By: 'Jim Northedge'
Dec 12,2018
0 people found
this helpful
I've been leasing my properties with 24/7 for a very long time now. The service I've received is very swift and informative, always keeping me in the loop, as I live overseas! Keep up the good work....
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Comment on agent fees
The fees are very competitive.
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“A smooth ride into tenancy...”

Dec 12,2018
Minithumbup
Jake Davey
Danielle
By: 'Richard B'
Dec 12,2018
0 people found
this helpful
I needed to find a place urgently following a change in personal circumstances. My head was a shed at this point and I had no idea how to go on. Danielle gave me a lovely intro and walk around the property and answered all my ...
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Comment on agent fees
Fees were a bit higher than other agents but the service showed that you get what you pay for.
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“The best...”

Dec 11,2018
Minithumbup
Danielle
Jake Davey
By: 'Maria'
Dec 11,2018
0 people found
this helpful
Very efficient staff, and always available to help. For me Danielle is the best one . 😁 always helped me with every issue that i had....
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“Great service and honest staffs...”

Oct 26,2018
Minithumbup
Jake Davey
By: 'Mir'
Oct 26,2018
0 people found
this helpful
I really appreciated for great staff and respect full personalities. I just moving to my new property, and it's need some communicate with my landlord to check some part of property! Jake Davey 5* Thank you . . . . . . . . ....
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Comment on agent fees
I no idea. It's about 200.....
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“Perfect service, nice and easy, made everything very clear and positive...”

Jul 25,2018
Minithumbup
Danielle
mary
By: 'Jakub'
Jul 25,2018
0 people found
this helpful
Perfect service, nice and easy, made everything very clear and positive...great service very helpful would recommend this person to everybody...
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“Very polite and helpful....”

Jul 24,2018
Minithumbup
Danielle
mary
By: 'Ben'
Jul 24,2018
1 people found
this helpful
Me and my partner was looking for a house for a long time we viewed a lot of houses with different agencies and Danielle was by far the best....
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Comment on agent fees
Good
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“Good experience...”

Jul 16,2018
Minithumbup
Danielle
mary
By: 'Courtney'
Jul 16,2018
1 people found
this helpful
Helped me out a lot a lot would deffo recommend. Wouldn't go anywhere else to rent very understanding and kind...
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Comment on agent fees
Good
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“This is the first time I have used 247, Jake as ......”

Dec 18,2017
Minithumbup
Jake Davey
By: 'Tracy'
Dec 18,2017
0 people found
this helpful
This is the first time I have used 247, Jake as very helpful and went through the paperwork in detail. Jake has been very patient....
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“Very Good agency and always very helpful. Everyone in Office ......”

Aug 30,2017
Minithumbup
Danielle
By: 'Monika'
Aug 30,2017
0 people found
this helpful
Very Good agency and always very helpful. Everyone in Office is very professional and always happy. Highly recommend 247 to all friends and family....
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“As an out of area landlord I spent years self ......”

Aug 29,2017
Minithumbup
By: 'J. Collins'
Aug 29,2017
0 people found
this helpful
As an out of area landlord I spent years self managing my property. It was very tough but necessary as I didn't trust anyone else to look after my house. How wrong could I have been? Once 247 Property shared their knowledge and experience of the ...
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Comment on agent fees
The fees are very acceptable and entirely competitive. I believe the cheapest of all quotes I originally got.
Was this helpful? Yes

“We usually deal with Lynne Welch and have always found ......”

Aug 29,2017
Minithumbup
By: 'Chris&Jo'
Aug 29,2017
0 people found
this helpful
We usually deal with Lynne Welch and have always found her to be friendly and very helpful, any queries we have had have been dealt with quickly and efficiently. We have also spoken to Harley Welch on a few occasions and again only had pleasant ...
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“247 are the best agents I have ever used over the ......”

Aug 29,2017
Minithumbup
By: 'ROSEMARY'
Aug 29,2017
0 people found
this helpful
247 are the best agents I have ever used over the years. Always efficient and did proper background checks for future clients. All staff were very helpful and rents received promptly. Harley was always straight forward and honest to deal with. We left the property in ...
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Comment on agent fees
very good rates for the agents fees
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“I had a small problem with a leaking toilet, and ......”

Aug 29,2017
Minithumbup
By: 'LyndseyF'
Aug 29,2017
0 people found
this helpful
I had a small problem with a leaking toilet, and used the no-fuss online fault reporting system to notify 247 Property. I had a phone call the next day from the plumber who confirmed the problem and asked me to send photos which would allow him ...
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Comment on agent fees
No fee paid
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“I was left numerous times with major problems i.e ......”

Aug 29,2017
Minithumbdown
By: 'TRACIE'
Aug 29,2017
0 people found
this helpful
I was left numerous times with major problems i.e no heating/hot water for 8 weeks in winter, my patio door literally hanging off i had to tie with string for 6 weeks etc. i was constantly chased for rent even in one day overdue and ...
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Comment on agent fees
bad
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“Once again, a professional and efficient service from 247 thanks to ......”

May 18,2017
Minithumbup
Danielle
By: 'Simon'
May 18,2017
0 people found
this helpful
Once again, a professional and efficient service from 247 thanks to Ian White, Danielle Budding and all the other staff involved. I appreciate how you kept me informed every step of the way, making this a quick and hassle free sale....
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Comment on agent fees
Fair
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“I gotta say Mary did a fantastic job in helping ......”

May 12,2017
Minithumbup
mary
By: 'Cosmin'
May 12,2017
1 people found
this helpful
I gotta say Mary did a fantastic job in helping me get a new room,it went flawlessly smooth and quick.What impressed me the most is how dedicated she is to her job.If your looking to get a house/room then Mary is ...
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Comment on agent fees
Good.
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“Ian demonstrated a very high proffessional leval of agency during ......”

May 10,2017
Minithumbup
By: 'Blbl'
May 10,2017
0 people found
this helpful
Ian demonstrated a very high proffessional leval of agency during the purchase process. very reliable , friendlly , in full control of all aspects of the deal and has the real ablity to bring the parties to a done deal. he is a realistic approach agent and ...
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Comment on agent fees
A real value for money.
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“Ian has always been efficient, calm and friendly in all ......”

May 06,2017
Minithumbup
By: 'Hugo Beardsall'
May 06,2017
0 people found
this helpful
Ian has always been efficient, calm and friendly in all his dealings with me and my clients. He genuinely has the interests of his tenants at heart and works hard to make sure that all parties are happy at all times, even during the conveyancing ...
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Comment on agent fees
I've always found the fees to be competitive.
Was this helpful? Yes

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
47 0 115 4 11 0 2 0 11 0

Fees

Landlord
Overall Fees
10% (inc. VAT), On Completion (Fees are negotiable)

Last updated on 11/12/2018, 10:38 AM by Mr Welch


Vendor
Overall Fees
1.2% (inc. VAT), On Completion (Fees are negotiable)

Ful Sales Fee

Last updated on 11/12/2018, 10:39 AM by Mr Welch


Tenant
Overall Fees
£300 (inc. VAT), On Completion (Fees are negotiable)

Last updated on 11/12/2018, 10:38 AM by Mr Welch

Complaints Procedure

Your right to complain!
Every year 247 Helps thousands of people to rent homes. However, every so often someone comes away from 247 feeling unhappy. Perhaps your viewing was late, the property was cancelled. Perhaps you felt that you were not treated with respect or courtesy. Perhaps our service was not of a high standard.
Unfortunately, these things happen. We know we are not perfect. But we aim to be. That is why we have a complaints procedure. Sometimes we can put things right; sometimes we can only explain ourselves and apologise. But we do want to learn from our mistakes. What you tell us helps to improve our service to you.
We will treat your complaint confidentially, seriously and quickly.
What can I do?
It is important to let 247 know that you are unhappy and to give them the chance to put things right. Dont be afraid to speak to the manager or branch manager she or he might be able to sort out the problem straight away. Otherwise, move to the more formal process.
If you are not a client, ask a 247 manager to explain the Third Party complaints procedure to you.
Making a formal complaint
There are several ways to make a complaint. You can put the information in a letter and send it to the branch that you are complaining about or drop it into the branch. Complaints can be addressed to the 247 manager. You cannot tell 247 on the phone or face-to-face that you want them to investigate your complaint as all complaints must be done in writing only.
If you prefer, you can ask the local branch to refer your complaint to the Doncaster head office. You can complain via Head Office by calling our complaints line 0800 68 00 247 and asking for the complaints manager. Or you can email your complaint to info@247propertyservices.co.uk. We at 247 will assess who is the best person to handle your complaint and ask them to deal with it.
Your complaint will be investigated by the local branch manager under the direction of the head office in Doncaster, or by the Directors if you are complaining about the manager. If it is upheld, you will get a full apology and, where appropriate, be given details of any action that 247 is taking to put things right. If you are not satisfied with the outcome, you can ask for a further review.
Send your complaint to

Complaints Department
247 Property Services Head Office
71 Netherhall Road
Doncaster
DN1 2QA
Last updated at 3:45 PM 13/12/2017 by Harley Welch

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