24.7 Property Letting have 5 offices based around the central belt of Scotland with offices in Shettleston, Paisley, Hamilton, Largs & Kilmarnock. All branches offer Property Management in Lettings & Read full description...24.7 Property Letting have 5 offices based around the central belt of Scotland with offices in Shettleston, Paisley, Hamilton, Largs & Kilmarnock. All branches offer Property Management in Lettings & Estate Agency.
24.7 Property Letting is proud to announce we have been voted "The Best Letting Agent in Scotland 2012/2013" in prestige Landlord & Letting Awards 2012/13.
24-7 Property Letting

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Properties for Sale
Properties to Rent

“ Problems from start to finish... ”

May 21,2018
Minithumbdown
By: 'Another mug'
May 21,2018
0 people found
this helpful
Trying to get this company to do their actual job has been a full time job by itself. No inspections carried out in 6 years meaning the property was an absolute wreck when we eventually got them to inspect (had to be present during this inspection ...
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Comment on agent fees
Would have been reasonable if they actually did what they were supposed to do without needing to be prompted every step of the way.
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By: Mark
May 21, 2018
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Hi there, Could you please advise your name and the address of the property in question in order for us to look into this further. Regards 24.7 ...
Feb 13,2018
Minithumbdown
By: 'Holding rent back due to lamdlord'
Feb 13,2018
2 people found
this helpful
I rent out a flat with 24/7 property Letting Kilmarnock to a council tenant who receives housing benefit, paid directly to 24/7 from the council. For months now, the time taking to pass the rent onto me after them receiving it has been ever increasing. I called ...
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By: John jones
Apr 06, 2018
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I was a tenant of theirs. Never again they were an absolute nightmare. 24/7 letting is totally unprofessional. Their agents don't have a clue ! ...
Feb 09,2018
Minithumbdown
By: 'Beware at all costs .. illegal activity'
Feb 09,2018
1 people found
this helpful
Disgusting unprofessional company. Served with an AT5 with no property address. Lease signed before AT5. Lease Pre signed by a witness who wasn't even in the room. No witness signed for my partner. No inventory of the property. Repairs not done, flat generally not ...
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Feb 06,2018
Minithumbup
By: 'Steve'
Feb 06,2018
0 people found
this helpful
Excellent service! Always treated very well by the girls in the office. Had a difficult tenant which the girls swiftly dealt with. Quick turn around! Highly reccommend....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 06,2017
Minithumbup
By: 'Susan Childs'
Nov 06,2017
0 people found
this helpful
Mark has been excellent in managing 4 properties for me. Rents have usually been paid on time, where they haven't been there has always been a good reason why and these issues have been sorted out pretty quickly. Repairs have been needed from time to ...
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Comment on agent fees
Fees are pretty good - 8%
Was this helpful? Yes
Jul 28,2017
Minithumbdown
By: 'Duncan'
Jul 28,2017
6 people found
this helpful
DO NOT USE THIS AGENCY IF YOU ARE A LANDLORD. I have had non stop problems for 5 years due to the general mismanagement of my flat, including them inflating prices for repairs (shown in an email where the contractor offered to fix something for £60, ...
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Comment on agent fees
Bad considering the service I had.
Was this helpful? Yes
Jul 19,2017
Minithumbdown
By: 'SBirkner'
Jul 19,2017
2 people found
this helpful
Hello, I have been trying for 3 days to make an appointment to view one of the properties listed on Rightmove with 247 Property listed as the agent. I phoned on Monday at 11am, asked for an appointment and was told I would receive a call - ...
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Comment on agent fees
N/A
Was this helpful? Yes
May 03,2017
Minithumbdown
By: 'Avoid 24/7 - Danger: do not use'
May 03,2017
10 people found
this helpful
Do not use this Agency to let your property out. They do nothing to look after your property. The last tenant left after a year's tenancy and from photos provided it was clear no inspections were ever made of the property by 24/7 and it was ...
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Comment on agent fees
Maintenance fees were always high but I had to pay as living overseas I could not attend to the damage caused and subsequent repairs.
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By: Jim
Jun 08, 2017
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This review is incredibly accurate and I fully agree with all your comments! I will add to it in due course. Can you tell which agency you transferred to? ...
Apr 28,2017
Minithumbup
By: 'Sheena'
Apr 28,2017
0 people found
this helpful
Very efficient and prompt in getting my property let out. Regular updates on viewing and on prospective tenants. My property was rented out really quickly once they took on the management. Very professional service....
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Comment on agent fees
Fees are very competitive
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By: Mark Breen
May 04, 2017
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Hi Sheena, Thank you for feedback. We look forward to renting out your second property shortly and we aim to have this rented quickly and effectively also. Thanks Mark ...
Apr 11,2017
Minithumbup
By: 'robin thomas'
Apr 11,2017
0 people found
this helpful
both Mark &Amanda have given me excellent service and I would also note they are both friendly as well as efficient. Mark has guided me in relation to a difficult situation with my properties....
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Comment on agent fees
good
Was this helpful? Yes
By: Mark
Apr 26, 2017
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Robin thank you very much for the feedback and the custom. ...
Mar 23,2017
Minithumbup
By: '24-7'
Mar 23,2017
0 people found
this helpful
Excellent service provided. Would highly recommend using 24-7 letting agents. Great service and efficient property management system all round....
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By: Amanda
Mar 27, 2017
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Thank you for such a great review, Debbie. It's a pleasure to work with you & manage your property. Regards, Amanda ...
Mar 23,2017
Minithumbup
By: 'Peeyush Roy'
Mar 23,2017
0 people found
this helpful
Very pleased with the service provided by Mark, Michael and Amanda . They have been exceptionally professional and responsive to any need and requests made....
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By: Amanda
Mar 27, 2017
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Thank you for your kind words, Dr Roy. Very much appreciated. Regards, Amanda ...
Mar 23,2017
Minithumbdown
By: 'Terrible service'
Mar 23,2017
3 people found
this helpful
From a tenants side this letting firm is a joke. No help on any matters, repair work not carried out on main door or gas boiler in over 6 months even know it has been deemed dangerous and I have asked many times. When the lock ...
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Comment on agent fees
Unknown
Was this helpful? Yes
By: Stephanie
Oct 05, 2017
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We have a complaints procedure in place which you can use if you where unhappy with our service, in this case i am unaware of any issues and do not recall dealing with youself, you can contact me if you wish to make a complaint on my email stephanie@247propertyletting.co.uk Thanks Stephanie Grayston Office Manager ...
Mar 21,2017
Minithumbup
By: 'First time landlord'
Mar 21,2017
0 people found
this helpful
I recently handed over my property to 247 Property for renting and am very happy with the service so far. The process has been plain sailing from the first meeting, right through to finding a great tenant. All checks, compliance & marketing of my property was ...
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Comment on agent fees
Fees are reasonable and payment of compliance & other works required were deducted from my first rent, making it really affordable.
Was this helpful? Yes
Jan 27,2017
Minithumbdown
By: 'Camden'
Jan 27,2017
3 people found
this helpful
I gave this agent 3 flats to manage , never received a statement without having to ask for one. Do not do any inspections, rented one of my flats to company called MP Rendering for 2 persons and ended up with a illegal HMO, the company also stole ...
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Comment on agent fees
who cares what fees are just expect a good service
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By: Camden Holdings
Mar 17, 2017
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Still no response from 24/7 regarding the return of the deposit to me for my stolen furniture , asked them to show the decision from Deposit Holding Co . This could have been avoided if the inventory that I paid for was done (still to see this) and if they had carried out property inspections they would have seen 4/5 tenants living at flat as 2 beds where erected in the LOUNGE making 2 Dbl beds and 2 single beds . No visits from 24/7 during the WHOLE TENANCY ...
Apr 19,2016
Minithumbup
By: 'Happy Tenant'
Apr 19,2016
4 people found
this helpful
I rented a property in Saltcoats from the 24.7 Largs branch, I found all the staff to really helpful & sorted any repairs out quickly & efficently during my tenancy. I would definitely recommend renting from this company,...
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Was this helpful? Yes
Oct 20,2015
Minithumbdown
By: 'David Weir'
Oct 20,2015
15 people found
this helpful
Where to begin with this awful excuse of a letting agent? First of all VERY helpful until I handed my first months rent and deposit over (£1100) then they seemed to vanish. They were supposed to repair guttering, a cooker, a broken window and broken ...
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By: anonymous
Aug 15, 2017
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sounds as bad as the issues I am having with them. ...
Mar 13,2015
Minithumbdown
By: 'Martin'
Mar 13,2015
5 people found
this helpful
I have been renting house from 247 for over a year. All seemed ok at the start; quickly prepared lease, rent and deposit collected by them in next to no time. But apart from their cheek this is all we got in return for paying rent. ...
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What agent could do to change your mind?
Cease trading to help both, tenants as well as landlords.
Attached Files
Was this helpful? Yes
Nov 11,2014
Minithumbdown
By: 'Janet Heap'
Nov 11,2014
10 people found
this helpful
Do not use this agent if you are a Landlord and value your property! They do not carry out any proper reference checks on prospective tenants and simply accept what ever is presented at face value. Not even the most very basic of checks like ...
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What agent could do to change your mind?
Taken responsibility for their errors! Apologised! In future make sure correct ID and security reference checks are completed in line with the professional body ARLA they claim to belong to. Complete all the checks on the information on the form that the tenant submits on their application form and asks for prior to any offer to rent or Tenancy Agreement entered into. No idea how 24.7 can possibly claim to be one of the top letting agents!
Attached Files
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Sep 03,2014
Minithumbdown
By: 'les'
Sep 03,2014
5 people found
this helpful
They are a joke!!!! The treatment I have received is ridiculous! This house is in shambles I was told in the beginning that repairs if needed would be fixed the house was run down but I was more than prepared to do the little things ...
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Jun 09,2014
Minithumbdown
By: 'Marcin'
Jun 09,2014
8 people found
this helpful
Absolutely rubbish, called them 3 days ahead of the viewing (Friday) and arranged it for Monday. I have called them on Monday morning to confirm the viewing (Usually the agency phones you - but apparently not them!). The lady said that we are set. 11:30 came and ...
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Was this helpful? Yes
Dec 11,2013
Minithumbup
By: 'Senga McDonald'
Dec 11,2013
2 people found
this helpful
I have used 24.7 Property Letting for a number of years now and recevied the best management service, always treated with a profesional manner and could relax knowing my property was getting well looked after by the team. During my time as a landlady I have ...
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By: stephanie grayston
Dec 17, 2013
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Thanks for your feedback Senga ...
Nov 27,2013
Minithumbdown
By: 'david byfield'
Nov 27,2013
10 people found
this helpful
This is a joke. There have been so many people abused, ripped off and generally maltreated. Avoid like the plague!...
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Was this helpful? Yes
By: stephanie grayston
Dec 11, 2013
View all comments (1)
Hi David, We have a complaints procedure in place which you can use if you where unhappy with our service, in this case i am unaware of any issues and do not recall dealing with youself, you can contact me if you wish to make a complaint on my email stephanie@247propertyletting.co.uk Thanks Stephanie Grayston Office Manager ...
Nov 26,2013
Minithumbdown
By: 'All seeing'
Nov 26,2013
16 people found
this helpful
Unfortunately, I have not only found them to struggle with the truth but they also falsified property inspection forms that I gave to Trading Standards to follow up. I was encouraged by Trading Standards to take them to court after losing thousands of pounds using ...
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What agent could do to change your mind?
Admit their mistakes
Attached Files
Was this helpful? Yes
By: Audrey attigan
Jul 08, 2017
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Ive viewed a few properties with 24 7 letting agents I do recommend them. the agents are nice. show procedure around propertys and if problems do arise the do actually respond to your query s. ...
Jul 30,2013
Minithumbup
By: 'Dr. E Timeyin'
Jul 30,2013
5 people found
this helpful
Currently I have two properties which Melanie and Claire at 24/7 in Largs manage for me. I cannot express in words the how much they have supported me. The service they offer is exceptional, nothing is ever too much trouble. I do not live local to ...
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Was this helpful? Yes
Jul 30,2013
Minithumbup
By: 'Happy Tenant'
Jul 30,2013
3 people found
this helpful
I rented a property from 24.7 Shettleston branch 6 months ago and I found them to be very professional at all times, They comply with all the legalities and got any issues I had with my property resolved efficiently....
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Was this helpful? Yes
May 15,2013
Minithumbdown
By: 'Grateful to be done with them'
May 15,2013
14 people found
this helpful
In 2007 the ceiling of the property i rented literally fell down on me. 247 refused to repair said ceiling. I moved out. 6 years on and they tried to take me to small claims court for unpaid rent. The case was thrown out. They are SHOCKINGLY bad ...
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By: Mark Breen
Mar 07, 2014
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24.7 Property Letting (Glasgow) Limited do not value the comments of All Agents. The reason being that the web sites' Scottish Franchise is owned by a Glasgow based letting agency.รขโ‚ฌโ€น There are hundreds of letting agents in Glasgow and its preposterous to even suggest this a balanced view of the letting industry in the Glasgow area, as the name "All Agents" suggests that this is a forum for all agents. The All Agents site clearly demonstrates that this is a marketing tool used ...
Apr 30,2013
Minithumbup
By: 'Angry'
Apr 30,2013
14 people found
this helpful
Absolutely ghastly experience. These children deal with the property I rent from an absentee landlord, who I don\'t blame for the problems inherent, as I doubt they ever communicate. One Kilmarnock agent took £300 in cash from me and they now deny this, wanting ...
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Was this helpful? Yes
By: 24.7 Property Letting Kilmarnock
Jun 13, 2013
View all comments (1)
Thank you for your comments, I would first like to confirm that we are individually owned branches and have our own individual Directors and Branch Managers, we do not have an area manger however if you do have a complaint this can be made in writing and we have a complaints procedure in place for our customers. All of our staff are fully trained and work in a professional manner. We do not force people to take on properties in which they are not fully happy with, we offer a short assur ...
Feb 22,2013
Minithumbdown
By: 'David Hanratty'
Feb 22,2013
24 people found
this helpful
Well we\'re do you start. I first contacted 24-7 Property Letting on the 29th January 2013, with regards to rent that had been paid by tenants but, not passed on to myself as a landlord. After, two emails and a formal letter, there has been ...
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Was this helpful? Yes
Feb 18,2013
Minithumbdown
By: 'Carolina McKinlay'
Feb 18,2013
19 people found
this helpful
24-7 Is the worst letting agent that you could possibly find. They are disrespectful to clients and have not got a clue how to lead a bussines. They never carried out the checks that were contracted to do quarterly. They witheld the money from the ...
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What agent could do to change your mind?
I should have rann the property yourself.
Attached Files
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By: David Hanratty
Oct 12, 2013
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Hi There, Just a note really regards this company. For the record Melanie Wright is the director of the company, and not the office staff. Diane Carty left the business in November 2012, therefore the comment are correct and factual. ...



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
11 11 4 8 0 0 0 0 0 3

Agent Fees

No fees set.
Last updated at 3:29 PM 25/10/2017 by Mark Breen

Complaints Procedure

No procedure set.
Last updated at 3:29 PM 25/10/2017 by Mark Breen

Awards won by 24-7 Property Letting

Individual Branch Awards

Glasgow, G32


Firm Widgets

My widgets

Hamilton
Unit 16, 69 Bothwell Road, Hamilton ML3 0DW
(2)
Largs
36 Boyd Street, Largs KA30 8LE
(4)
Office 3
28 John Finnie Street, Kilmarnock KA1 1DD
(8)
show all branches (5)
Paisley
1 Broomlands Street, Paisley PA1 2LS
(1)
Shettleston
1257 Shettleston Road, Glasgow G32 7NG
(17)


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