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55 Perth Rd
Dundee City
01382 200 262

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Aug 23,2012
By: 'Alibe'
Aug 23,2012
3 people found
this helpful
They get the rent from you faithfully on time by direct debit, unfortunately when it comes to having your DEPOSIT repaid at end of tenancy that is when the PROBLEMS and LIES start, tenancy ended in June 2012, now 23 August 2012 and still no refund, rang agent end of July and was told the guy who deals with refunds was on Honeymoon and that no other member of staff had the authority to deal with refunds. On 13 August he was back from Honeymoon and rang again and was assured by the agent that he w...
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What agent could do to change your mind?
I feel that the owner of this agency should take responsibility to the customer, they should have a better system of payment of refunds - online banking might help, another trusted member of staff who could deal with the matter if the person goes on holiday/is ill/on honeymoon!
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