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    Sonia
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    Joe
At 1st Letting, we offer extensive experience and local knowledge. Our 'plain English' approach aims to offer a more relaxed rental experience. 1st Letting was founded by private landlords with 15 years experience is a privately owned agency specialising exclusively in Lettings and Management. We pride ourselves on offering a bespoke service to both landlords and vendors alike by our extremely efficient and highly professional members of staff who strive to exceed your expectations

95 Allesley Old Road
Coventry
West Midlands
CV5 8DB
024 7671 7220

 
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Properties for rent
Oct 09,2015
Minithumbdown
By:
Oct 09,2015
1 people found
this helpful
Dear tenants looking to rent a property from 1st Lettings I recently rented a house with some friends and we had no end of problems with maintenace and repairs that needed doing. !st Lettings did nothing, no response from emails or phone calls , I had to go into their office to get anyone to listen and then I was were treated like a I was the problem. The end came when the boiler stopped working, it took 2 weeks for an engineer to visit, so we went without heating and hot water for 2 weeks...NO...
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Sep 20,2015
Minithumbdown
Joe
By:
Sep 20,2015
0 people found
this helpful
I am an experienced landlord with 10 properties in Coventry. I can safely tell you to NEVER use 1st Lettings as your agent to let a property. Their service is an appalling disgrace. Every phone call or email I made to this agent was never answered or responded to until I sent an email to cancel the instruction to let the house. Even then no-one had the courtesy to call me to rectify my complaints, quite frankly they simply do not care about giving any Landlord any decent service. I did not know ...
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May 08,2015
Minithumbdown
Sonia
By:
May 08,2015
0 people found
this helpful
I Lived in this property for 3 years and 10 months. Which cost me in total ‚£16,800 which is fair enough because you pay for where you live. However the first month i was there one of the hobs on my electric cookers literally disintegrated when i was cooking some beans I rung up this company the day it happened and explained it was accidental damage and by law they should fix it and i didn't mind paying if necessary the bloke who does the maintenance came round and said he'd fix it an...
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What agent could do to change your mind?
Actually do their jobs properly Arrange for a meeting when changing Landlord and any information like tenancy agreements Be professional when answering the phone Don't allow money grabbing thieves to be landlords
Attached Files
Comment on agent fees
I Honestly felt that ‚£370 pcm for basically a box was far too much !!!!!!! Don't judge the amount of rent by where the property is but what the property is
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Oct 01,2014
Minithumbdown
By:
Oct 01,2014
0 people found
this helpful
firstly, we were horrified by the extra charges they add for administration which is not initially made aware- ours were in the excess of £800; which for students is horrendous and we had not encountered in previous years. Throughout the year the letting agency were not contactable in emergency- gas leaks, locked out ect. Left without electricity, heating, washing machines, showers for days due to agents not being prompted in contacting landlord. Letting agents never contacted us back ...
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What agent could do to change your mind?
Timely service, compensation, actually doing something would have been great!
Attached Files
Comment on agent fees
The issue was not rent but the price we payed to 1st letting for them to do nothing all year!
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Aug 19,2014
Minithumbup
Joe
By:
Aug 19,2014
1 people found
this helpful
1st Letting looked after me right from the start, I immediately felt they had my best interests at heart. Joe took the time to get the right tenant for me, I found him very pleasant and extremely professional. All the staff are polite and helpful, my phone calls and emails were always answered straight away, I did visit the office before I left Coventry and let them know their excellent service to me has made my move much easier and I was grateful to them for that. I have recommended 1st lett...
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Aug 14,2014
Minithumbup
By:
Aug 14,2014
0 people found
this helpful
I had previous problems with other letting agencies in coventry who could not deal with my property portfolio in the way I preferred, ie, letting of houses, management of tenants and maintenance situations, however, I must say that since I have moved across to 1st letting, the company and staff have been brilliant. My properties are managed efficiently and I am always up to date on what's going on with each property. I have infact managed to get a better rental return and efficient service with ...
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Nov 28,2013
Minithumbdown
By:
Nov 28,2013
5 people found
this helpful
My wife first went to view this property in question, she said she liked the location and the space but the property used to be a student let, which left its mark on the property. It was a 3 bedroom house. She booked another viewing to enable me see the property. The agent who was showing us around told us that the landlord would prefer to rent the property to a family as opposed to students, and because of this he reduced the rent from 900+ to 525/month, which made perfect sense. We told the ag...
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Mar 29,2012
Minithumbup
By:
Mar 29,2012
0 people found
this helpful
Having been a landlord working with 1st Letting for just over 2 years, I have to say that the experience has been completely trouble-free for myself personally. Your staff have handled the one or two "issues" that have cropped up quickly and professionally with the minimum of input from myself. I am kept informed at times of gas safety checks etc. and have had no real issues with regard to rent payments. All in all a thoroughly satisfactory service provided by 1st Lettings and I w...
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1 reviews

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