“I would recommend 1st Lets Glasgow to anyone......”
5 Star Review
Sep 11,2020
By:
'Gail'
Sep 11,2020
Branch: Glasgow, 68 Woodlands Road
Services: Lettings (as a Tenant)
Rent PCM: £1600
Would you recommend?: Yes
Postcode: G2
Branch: Glasgow, 68 Woodlands Road
Lettings (as a Tenant)
Rent PCM: £1600
Postcode: G2
0
people found
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I would recommend 1st Lets Glasgow to anyone looking to rent a property. We struggled to get student accommodation and First Lets delivered for us. The service we received from Roseanne was excellent. she kept in regular contact and processed everything quickly and extremely efficiently. ...
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“Help us improve!Suggest an edit Is this your business? ......”
1 Star Review
Jun 15,2020
By:
'Jenny'
Jun 15,2020
Branch: Glasgow, 2 Calder Street
Services: Lettings (as a Tenant)
Rent PCM: £600
Would you recommend?: No
Postcode: KA42
Branch: Glasgow, 2 Calder Street
Lettings (as a Tenant)
Rent PCM: £600
Postcode: KA42
5
people found
this helpful
Help us improve!
Suggest an edit
Is this your business?
Not a Good Company
Coronavirus is indeed highlighting the good and the bad companies, there are companies who will go that extra mile to give good service and help during these very trying times then ...
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5
people found
this helpful
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“They are an agency that almost does what it s......”
1 Star Review
Apr 14,2020
By:
'amelia'
Apr 14,2020
Branch: Glasgow, 2 Calder Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: G41
Branch: Glasgow, 2 Calder Street
Lettings (as a Tenant)
Postcode: G41
3
people found
this helpful
They are an agency that almost does what it says on the tin. However when a dilemma occurs, they are unable to handle it. The ceiling in our bathroom collapsed, and we were left with no ceiling for 3 months before we had to move out, ...
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3
people found
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“Couldn't run a bath....”
1 Star Review
Dec 05,2019
By:
'J'
Dec 05,2019
Branch: Glasgow, 704 Cathcart Road
Services: Lettings (as a Tenant)
Rent PCM: £725
Would you recommend?: No
Postcode: G41
Branch: Glasgow, 704 Cathcart Road
Lettings (as a Tenant)
Rent PCM: £725
Postcode: G41
5
people found
this helpful
This agency are unorganised, unprofessional, and incompetent.
The flat itself was damp, there were flies/maggots living behind the sink due to a lack of sealant/dampness (which was not a health hazard apparently..) and the dishwasher stopped draining and sat with mouldy, festering water ...
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5
people found
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“1st Lets is a great letting agency that has e......”
5 Star Review
Sep 23,2019
By:
'Anna'
Sep 23,2019
Branch: Glasgow, 68 Woodlands Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: G4
Branch: Glasgow, 68 Woodlands Road
Lettings (as a Tenant)
Postcode: G4
0
people found
this helpful
1st Lets is a great letting agency that has extremely helpful employees. Roseanne is very helpful and commendating. She replies promptly to emails and whenever a flat becomes available that checks off all your boxes, she will give you a call right away. Would highly ...
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0
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1 Star Review
Sep 03,2019
By:
'Riccardo'
Sep 03,2019
Branch: Glasgow, 68 Woodlands Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: G4
Branch: Glasgow, 68 Woodlands Road
Lettings (as a Tenant)
Postcode: G4
5
people found
this helpful
Our experience with 1st Lets Scotland was somewhat a catastrophe and we hope no one ever chooses their service anymore. We often talked with the office in Woodlands (the “West End” office), where the staff was often disrespectful with us, university students. We had multiple ...
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5
people found
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1 Star Review
Aug 24,2019
By:
'Guler'
Aug 24,2019
Branch: Glasgow, 2 Calder Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: G1
Branch: Glasgow, 2 Calder Street
Lettings (as a Tenant)
Postcode: G1
5
people found
this helpful
Never ever use this agency to let a place! Found a flat in Glasgow through them and gave my holding deposit before I left for Cyprus. I filled all the applications forms and left UK for a cruise holiday. I had no signal for few ...
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5
people found
this helpful
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“Avoid using, avoid living near a property managed by them...”
1 Star Review
May 29,2019
By:
'Douglas'
May 29,2019
Branch: Glasgow, 704 Cathcart Road
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: G42
Branch: Glasgow, 704 Cathcart Road
Lettings (as a Landlord)
Postcode: G42
7
people found
this helpful
Live underneath a property they rent out, currently flooded for the 4th time.
They only do anything when the council has been brought in to force their hand, leaving the properties they manage with broken appliances and mice as a result. Even their own maintenance ...
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Comment on agent fees
N/a.
7
people found
this helpful
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Yes
“Don't use these cowboys...”
1 Star Review
Apr 17,2019
By:
'Danmeister'
Apr 17,2019
Branch: Glasgow, 704 Cathcart Road
Services: Lettings (as a Landlord)
Rent PCM: £450
Would you recommend?: No
Postcode: G42
Branch: Glasgow, 704 Cathcart Road
Lettings (as a Landlord)
Rent PCM: £450
Postcode: G42
3
people found
this helpful
This so called letting agency are a joke. They never respond to emails, they lost my tenants, stole £400 from me, never lodged my tenants deposit, cost me over £1,500 to get my flat up to an acceptable standard. DO NOT USE THEM, they will promise you ...
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Comment on agent fees
Awful
3
people found
this helpful
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Yes
“Helpful Staff & Excellent Service...”
5 Star Review
Apr 11,2019
By:
'JK'
Apr 11,2019
Branch: Glasgow, 704 Cathcart Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: G41
Branch: Glasgow, 704 Cathcart Road
Lettings (as a Tenant)
Postcode: G41
0
people found
this helpful
1st Lets were extremely helpful in regards to repairs and always went above and beyond to help during my tenancy. The staff at 1st Lets were efficient in carrying out repairs sometimes the repair was carried out the same day it was reported which was ...
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0
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1 Star Review
Nov 24,2018
By:
'Avoid'
Nov 24,2018
Branch: Glasgow, 704 Cathcart Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: G41
Branch: Glasgow, 704 Cathcart Road
Lettings (as a Tenant)
Postcode: G41
6
people found
this helpful
From the get go we should have avoided this agency. When trying to find out if we were successful with our application we had to chase this company for almost two weeks Each time we would phone with a concern we were told someone would ...
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6
people found
this helpful
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1 Star Review
Nov 12,2018
By:
'Steve'
Nov 12,2018
Branch: Glasgow, 704 Cathcart Road
Services: Lettings (as a Tenant)
Rent PCM: £450
Would you recommend?: No
Postcode: G42
Branch: Glasgow, 704 Cathcart Road
Lettings (as a Tenant)
Rent PCM: £450
Postcode: G42
5
people found
this helpful
The most irresponsible letting agency I ever rent from.
Don't bother contacting them it will take for ever to resolve the simplest issue....
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Comment on agent fees
Nothing good about this agency
5
people found
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1 Star Review
Sep 26,2018
By:
'Daryl'
Sep 26,2018
Branch: Glasgow, 68 Woodlands Road
Services: Lettings (as a Tenant)
Rent PCM: £495
Would you recommend?: No
Postcode: G51
Branch: Glasgow, 68 Woodlands Road
Lettings (as a Tenant)
Rent PCM: £495
Postcode: G51
3
people found
this helpful
I recently submitted an application (paid a fee of £200 to do so) with 1st Lets and then unfortunately was advised after waiting almost 1 week that my application was turned down with no feedback on why.
I understand that 1st lets are within their rights to ...
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Comment on agent fees
£200 just to apply is ridiculous.
3
people found
this helpful
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Yes
“Professional and friendly service...”
5 Star Review
Jun 14,2018
By:
'NR'
Jun 14,2018
Branch: Glasgow, 68 Woodlands Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: G3
Branch: Glasgow, 68 Woodlands Road
Lettings (as a Tenant)
Postcode: G3
1
people found
this helpful
1st Lets Scotland were excellent throughout my tenancy, and Roseanne was particularly helpful and attentive. She always replied promptly to emails and was very good at making arrangements for any issues to be definitely resolved. Roseanne helped to make made the process of moving in / ...
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1
people found
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“Illegal fees charged...”
1 Star Review
Apr 21,2018
By:
'lilo'
Apr 21,2018
Branch: Glasgow, 704 Cathcart Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: G41
Branch: Glasgow, 704 Cathcart Road
Lettings (as a Tenant)
Postcode: G41
6
people found
this helpful
Despite the fact fees relating to tenancies have been illegal in Scotland since 2012, 1st Lets charged me a £100 admin fee in 2016. Being over a barrel essentially - either I paid the illegal fee or I wouldn't be able to move into the property - I ...
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6
people found
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“AVOID AT ALL COSTS I have been under the impression ......”
1 Star Review
Dec 16,2017
By:
'Dame_vader'
Dec 16,2017
Branch: Glasgow, 704 Cathcart Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: G5
Branch: Glasgow, 704 Cathcart Road
Lettings (as a Tenant)
Postcode: G5
3
people found
this helpful
AVOID AT ALL COSTS
I have been under the impression for around a week that I've been accepted for one of the flats 1st let's deal with so have began the moving our process as I still live with my parents and this is my ...
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3
people found
this helpful
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Yes
“When we turned up early as they asked, they turned ......”
1 Star Review
Mar 17,2017
By:
'M.L'
Mar 17,2017
Branch: Glasgow, 704 Cathcart Road
Services: Lettings (Prospective customer)
Rent PCM: £475
Would you recommend?: No
Postcode: G42
Branch: Glasgow, 704 Cathcart Road
Lettings (Prospective customer)
Rent PCM: £475
Postcode: G42
11
people found
this helpful
When we turned up early as they asked, they turned up on the nose of the viewing time, even though the office was across the street, this left us waiting in the rain with 6 others for them, the person who took us for the veiwing ...
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Comment on agent fees
Bad!
11
people found
this helpful
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Yes
“AVOID AVOID AVOID!! First, they are still charging the illegal £100 ......”
1 Star Review
Feb 03,2017
By:
'Robson'
Feb 03,2017
Branch: Glasgow, 704 Cathcart Road
Services: Lettings (as a Tenant)
Rent PCM: £550
Would you recommend?: No
Postcode: G14
Branch: Glasgow, 704 Cathcart Road
Lettings (as a Tenant)
Rent PCM: £550
Postcode: G14
5
people found
this helpful
AVOID AVOID AVOID!! First, they are still charging the illegal £100 reservation fee, which I never got back. The deposit always should have been sent to My Deposit within 30 days, and it was sent after 7 months and only because I asked the Trading Standards Officers to ...
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Comment on agent fees
They are still charging the illegal reservation fee (£100)
5
people found
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“Had the unfortunate need to deal with 1st Lets Cathcart ......”
1 Star Review
Dec 23,2016
By:
'J'
Dec 23,2016
Branch: Glasgow, 704 Cathcart Road
Services: Surveys
Would you recommend?: No
Postcode: G44
Branch: Glasgow, 704 Cathcart Road
Surveys
Postcode: G44
5
people found
this helpful
Had the unfortunate need to deal with 1st Lets Cathcart this week to deal with minor water escape damage from flat above that should have taken all of 45 minutes of a painter's time.
Without going into the long and boring details, due to Kendal's attitude ...
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Comment on agent fees
Not applicable
5
people found
this helpful
Was this helpful?
Yes
“I have communicated with Roseanne and Elle from day 1 and ......”
5 Star Review
Dec 09,2016
By:
'Mehak'
Dec 09,2016
Branch: Glasgow, 68 Woodlands Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: G49
Branch: Glasgow, 68 Woodlands Road
Lettings (as a Tenant)
Postcode: G49
1
people found
this helpful
I have communicated with Roseanne and Elle from day 1 and they have been very sweet and interactive. Both are well informed and very clear about the policies of the letting agency and help you in understanding everything. They both are very quick to respond to ...
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Comment on agent fees
Fees (monthly rent) was inclusive of all bills (gas, heating, internet, council tax)
1
people found
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Yes
“very excellent.we are happy with our flat and very ......”
5 Star Review
Apr 28,2016
By:
'RAJU'
Apr 28,2016
Branch: Glasgow, 704 Cathcart Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: G42
Branch: Glasgow, 704 Cathcart Road
Lettings (as a Tenant)
Postcode: G42
2
people found
this helpful
very excellent.we are happy with our flat and very happy with your service.comparing to another agencies your agency is very resposiblE and proactive. I would recommend this agency to other family members and friends....
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Comment on agent fees
good
2
people found
this helpful
Was this helpful?
Yes
“I was a tenant with this company for over 3 years ......”
5 Star Review
Apr 11,2016
By:
'Katie'
Apr 11,2016
Branch: Glasgow, 704 Cathcart Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: G41
Branch: Glasgow, 704 Cathcart Road
Lettings (as a Tenant)
Postcode: G41
3
people found
this helpful
I was a tenant with this company for over 3 years and I have had no issues in dealing with them at all staff are always friendly and helpful and repairs are carried out on time with no issues. When I had moved out they inspected ...
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3
people found
this helpful
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Yes
“I am a landlord with 1st Lets they manage a ......”
5 Star Review
Apr 11,2016
By:
'Angela'
Apr 11,2016
Branch: Glasgow, 704 Cathcart Road
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: G41
Branch: Glasgow, 704 Cathcart Road
Lettings (as a Landlord)
Postcode: G41
2
people found
this helpful
I am a landlord with 1st Lets they manage a portfolio of my properties. Staff are always very helpful and pleasant. I am looking to purchase more properties to rent in Glasgow and will be giving the new properties to 1st Lets to manage. I ...
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2
people found
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“I am happy with all the help from 1st Lets ......”
5 Star Review
Apr 06,2016
By:
'Issa'
Apr 06,2016
Branch: Glasgow, 68 Woodlands Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: G4
Branch: Glasgow, 68 Woodlands Road
Lettings (as a Tenant)
Postcode: G4
2
people found
this helpful
I am happy with all the help from 1st Lets staff were all very helpful
all the maintanace issues were quickly dealt with will definatley will be renting with 1st Lets when am back in Glasgow...
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2
people found
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“I have rented a property through 1st Lets for over 5 ......”
5 Star Review
Mar 28,2016
By:
'James'
Mar 28,2016
Branch: Glasgow, 704 Cathcart Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: G5
Branch: Glasgow, 704 Cathcart Road
Lettings (as a Tenant)
Postcode: G5
1
people found
this helpful
I have rented a property through 1st Lets for over 5 years and have had no issues with the property i was living in. When i had moved out they told me there were no issues in the property and the deposit was returned to me ...
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Comment on agent fees
Good
1
people found
this helpful
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“DO NOT USE. I was with 1st lets for a ......”
1 Star Review
Feb 24,2016
By:
'R'
Feb 24,2016
Branch: Glasgow, 704 Cathcart Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: G31
Branch: Glasgow, 704 Cathcart Road
Lettings (as a Tenant)
Postcode: G31
4
people found
this helpful
DO NOT USE. I was with 1st lets for a year and it was the worst decision of my life!! Repairs were not dealt with and after phoning on numerous occasions telling the agents about the increasing issue with damp on the walls, they told ...
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What agent could do to change your mind?
They charged me a holding fee for the flat which is illegal in Scotland and I never received back!!
Attached Filesnbsp;
Comment on agent fees
They charged me a holding fee for the flat which is illegal in Scotland and I never received back!!
4
people found
this helpful
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Yes
“I have been renting with this company for several years ......”
5 Star Review
Feb 16,2016
By:
'Cara'
Feb 16,2016
Branch: Glasgow, 704 Cathcart Road
Services: Lettings (as a Tenant)
Rent PCM: £495
Would you recommend?: Yes
Postcode: G42
Branch: Glasgow, 704 Cathcart Road
Lettings (as a Tenant)
Rent PCM: £495
Postcode: G42
2
people found
this helpful
I have been renting with this company for several years in many different properties after moving to Glasgow to work. Any repairs have been attended to quickly and efficiently. Myself and my partner have previously recommended this agency to friends and family. 1st Lets made ...
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2
people found
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“Rented property with this company was really happy with the ......”
4 Star Review
Nov 13,2015
By:
'Thomas'
Nov 13,2015
Branch: Glasgow, 704 Cathcart Road
Services: Lettings (as a Tenant)
Rent PCM: £450
Would you recommend?: Yes
Postcode: G41
Branch: Glasgow, 704 Cathcart Road
Lettings (as a Tenant)
Rent PCM: £450
Postcode: G41
2
people found
this helpful
Rented property with this company was really happy with the property property was clean when i moved in all repairs were carried out on time staff were very pleasant and very helpful would recommend this company to anyone looking to rent out a property in ...
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2
people found
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“I gave them two properties to rent out on my ......”
1 Star Review
Nov 11,2015
By:
'Gerry'
Nov 11,2015
Branch: Glasgow, 704 Cathcart Road
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: G73
Branch: Glasgow, 704 Cathcart Road
Lettings (as a Landlord)
Postcode: G73
5
people found
this helpful
I gave them two properties to rent out on my behalf. Well, what a mistake that was. Not only are they clueless but they have no respect for their customers or the properties they handle. Be very careful if you use them. I had items ...
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What agent could do to change your mind?
Their fees were ok if they had carried out their part of the contract. As it was they did not do this and i felt cheated out of my hard earned.
Attached Filesnbsp;
Comment on agent fees
Their fees were ok if they had carried out their part of the contract. As it was they did not do this and i felt cheated out of my hard earned.
5
people found
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“I recently bought a property to rent out in the ......”
5 Star Review
Nov 09,2015
By:
'Stephanie'
Nov 09,2015
Branch: Glasgow, 704 Cathcart Road
Services: Lettings (as a Landlord)
Rent PCM: £650
Would you recommend?: Yes
Postcode: G42
Branch: Glasgow, 704 Cathcart Road
Lettings (as a Landlord)
Rent PCM: £650
Postcode: G42
1
people found
this helpful
I recently bought a property to rent out in the Battlefield area of Glasgow and was looking for a good letting agent to rent my property out for me. I was recommended by a friend who has given properties to this company and had said ...
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1
people found
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