• Paul Tomlins
    Paul Tomlins
  • Chris McEvoy
    Chris McEvoy
  • Tom Tomlins
    Tom Tomlins
  • claim your profile
    Paul
  • upload your photo
    Tracy Taylor
At 1st Key letting we aim to find quality tenants as quickly as possible using the biggest, most popular websites such as Rightmove and Zoopla. We are members of several trade associations including ARLA guaranteeing you the security of dealing with a professional organisation. We do not sell property only let property, so all our time is spent looking after you and your tenants.

199 Station Road
Kings Heath,Birmingham
West Midlands
B14 7TB
0121 444 5327

 
Website not available

Properties for sale
properties for rent (2)
Dec 16,2016
Minithumbup
By:
Dec 16,2016
0 people found
this helpful
I was a long term tenant, and the agent was very Professional, helpful and considerate. Any problems were dealt with and all in all it was good being a tenant....
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Comment on agent fees
Fair
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By: Paul Tomlins
Dec 16, 2016
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Thank you for your comment, wish you the very best in your new job Paul....
Dec 06,2016
Minithumbup
By:
Dec 06,2016
0 people found
this helpful
Paul and First Key Lettings are absolutely first rate. Paul was wonderful in helping us to secure our dream let in Kings Heath back in March and we are over the moon with the property and the service he and his team provides. Responses are always instant and we never have to worry about anything going wrong. Without a doubt the best letting agent we've ever had and we hope to stay here for many years to come! Jenn and Simon....
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Comment on agent fees
Excellent.
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Nov 07,2016
Minithumbup
By:
Nov 07,2016
0 people found
this helpful
For me the flat is good, I really liked the condition of the Bathroom. I only have a few negative points. The cupboard in the Kitchen is in a bad condition where the doors can not be shut correctly and it was still a bit dirty. The portable heater so far doesn't work and the vacuum isn't working. Other than that, everything else was good. The price and deposit for the flat is worth it....
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Comment on agent fees
For me the agent fees were really reasonable.
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By: Paul Tomlins
Nov 07, 2016
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Hi Tevin Thank you for taking the time to leave a review.Sorry about the heater I thought it was working I will get a new one today for you. As I said when you moved in all the other items were left by the last tenant and you could have them or throw them away. Any more problems please email direct or phone me Paul 1st key lettings....
Nov 02,2016
Minithumbup
By:
Nov 02,2016
0 people found
this helpful
Positive experience. Helpful and welcoming when moving in and quickly sorted out any initial problems. Not always the best answering the phone but quick to respond to any issues (e.g. managed to get the washing machine replaced in a couple of days after it broke down)....
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Oct 28,2016
Minithumbup
By:
Oct 28,2016
0 people found
this helpful
I received brilliant service from Paul and the team. They are really helpful and get any issues resolved really quickly. I have already recommended 1st Key to my friend who was looking to rent and would definitely use them again in the future....
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Oct 28,2016
Minithumbup
By:
Oct 28,2016
0 people found
this helpful
Spoke to Paul about my move, everything went smoothly, any problems was dealt with asap, Paul made me feel comfortable and commication was excellent Also had a welcome pack when I moved in which was very nice and welcoming Thank you very much Janine...
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Really happy I got in touch with first key lettings I have been renting properties for 15 years and I must say 1st key lettings are very good if not the best agency iv had for renting
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Oct 26,2016
Minithumbup
By:
Oct 26,2016
0 people found
this helpful
The flats are really good and decent, the land lord is amazing we have great laughs, and is always ready to help....
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although 1st key lettings flats are great the only down fall for me i think is the garden, the garden is massive, but its a tiny jungle. i think if they cleaned it a little bit it would be great, specially during summer, for the tenants to relax....so yes sort out the garden please...
Was this helpful? Yes
Oct 18,2016
Minithumbup
By:
Oct 18,2016
0 people found
this helpful
Great agency. Paul was extremely helpful when viewing. We were given all the information we needed upfront and any questions we missed we were able to ask via email and were given a prompt response. Payment was easy, and we received digital receipts immediately to keep a record. When moving in we were kindly given the essentials to make sure we were comfortable as soon as we were in which we really appreciated. The house was clean, everything brand new and ready to use. Any issues or ques...
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Comment on agent fees
Extremely good
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Sep 28,2016
Minithumbup
By:
Sep 28,2016
0 people found
this helpful
Gave me a fantastic flat .fresh start the rent is great an is a pleasure handing over the rent every month, carries out the work required even if the builder's do'nt turn up BUT that's not there fault it is the town i live in i am very happy living here nice people...
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Comment on agent fees
Good
Was this helpful? Yes
Nov 26,2015
Minithumbup
By:
Nov 26,2015
0 people found
this helpful
Got windows organised fast...after i agreed to move in...they could of just not bothered. Got jobs signed off n helped me get discount. I feel safe n secure. Keeps good contact so u know whats going on Would def use again...
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Nov 09,2015
Minithumbup
By:
Nov 09,2015
0 people found
this helpful
Paul was a lovely man on arrival made me fell very welcome and comfortable provided me with lots of information regarding the property and surrounding areas, very pleased overall...
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Nov 07,2015
Minithumbup
By:
Nov 07,2015
0 people found
this helpful
Professional and reliable agency, Very good contact, quick responses. It took only three days to rent a flat and go through credit check. Nice and easy! 100% worth recommending....
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Nov 03,2015
Minithumbup
By:
Nov 03,2015
0 people found
this helpful
Excellent smooth service, 1st Key let my flat very quickly and kept me informed at all times. Faultless, the whole process could not have been easier for me....
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By: Paul
Nov 03, 2015
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Pleasure, Only doing our job Paul....
Oct 27,2015
Minithumbup
By:
Oct 27,2015
0 people found
this helpful
They have been very helpful in getting things moving quickly and communicating with the landlord our behalf. Very highly recommended....
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Oct 15,2015
Minithumbup
By:
Oct 15,2015
1 people found
this helpful
Brilliant team with a positive attitude. Prompt response to queries, nothing is too large of an issue to sort out. Highly recommended....
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Comment on agent fees
Most reasonable, very affordable if you're on a tight budget.
Was this helpful? Yes
Aug 26,2015
Minithumbup
By:
Aug 26,2015
1 people found
this helpful
Excellent service from my first approach, through finding a suitable property. Reassuring staff and straight forward contract and paperwork. Great repair service. Totally recommend 1st Key Letting. Tom Byrne....
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Aug 25,2015
Minithumbup
By:
Aug 25,2015
1 people found
this helpful
The 1st Key team were very helpful.On arrival to the property I was given a welcome pack with coffee and toiletries. The introduction to the property was very thorough and time was taken to explain things. The team respond to emails very quickly and they do there best to help. Overall a very good service....
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Aug 25,2015
Minithumbup
By:
Aug 25,2015
1 people found
this helpful
Paul was very helpful and allowing me to rent this property. As it is my first rental, it was a daunting process finding a suitable place at the right price and in a decent area. Paul was very helpful with the registration process, explaining everything. He was also helpful with a few other things to bring the flat up to ready to move in state i.e. cleaning cooker, organising a bit of painting ( although the painter could have done little more than just patch here and there), adding heater in ...
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Comment on agent fees
Fees could have been less considering that there is no central heating, no garden or proper washing line.
Was this helpful? Yes
By: Paul
Nov 05, 2015
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Thank you for taking the time to do a review Paul....
Aug 21,2015
Minithumbup
By:
Aug 21,2015
1 people found
this helpful
It all went very fast. I found the flat on the internet, liked the photo and escription, and had my son check it out with Paul Tomlins. My son videoed the meeting and Mr. Tomlins looked and sounded like a very nice person. I was in France at the time, but my son knew it was for me. High ceilings, old and stately building in lovely area. Couldn't ask for more. I have had both Tom and Paul on the phone and we have exchanged several e-mails. Very approachable people, easy to talk to. Serious, solid...
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By: Paul
Aug 21, 2015
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Thank you for the great review Paul....
Aug 20,2015
Minithumbup
By:
Aug 20,2015
1 people found
this helpful
My sister and I have just rented a house together from 1st Key Lettings. Paul and Tom were very helpful and answered the (many!) ) questions we had when processing our tenancy. Paul has completed the repairs he said he would and has checked up on us in the weeks after we moved in....
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By: Paul
Aug 20, 2015
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Thank you for doing the review Paul....
Aug 20,2015
Minithumbup
By:
Aug 20,2015
0 people found
this helpful
I used 1st Key Letting to let a property in June 2015. They were very helpful and professional throughout the process and we are very happy in our new home :-)...
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By: Paul
Aug 20, 2015
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Thank you for taking the time to leave a review Paul....
Aug 19,2015
Minithumbup
By:
Aug 19,2015
1 people found
this helpful
My partner and I desperately needed a place to live, we were running out of time, and other estate agents were just not helpful. 1st Key Lettings really came through for us. They were quick and efficient, reasonable admin fees and within a week we had a great new flat. The staff are really friendly and on the ball and they really helped us get our new life started....
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By: Paul T
Aug 20, 2015
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Thank you for the review, was very happy to help and hope you will both be happy in your new flat. Paul....
Aug 19,2015
Minithumbup
By:
Aug 19,2015
0 people found
this helpful
Renting off 1st key letting was so easy Paul and Tom told me everything that I need to know and it was a stress free process I must say that Paul and Tom are so easy to talk to....
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Aug 17,2015
Minithumbup
By:
Aug 17,2015
1 people found
this helpful
This was the first time using 1st key Lettings, found them really helpful and would definitely use them again. I was inundated with viewings for my property and it was re let within a week of being with 1st key....
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Jun 30,2015
Minithumbup
By:
Jun 30,2015
0 people found
this helpful
I would definitely recommend 1st key lettings,this was my first time renting a property and they were extremely helpful throughout the whole process....
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Jun 09,2015
Minithumbup
By:
Jun 09,2015
1 people found
this helpful
I have used this agent to market more than one rental property in the last few weeks and found them to be efficient and professional in their approach, and will be using them again when I need to. I have no hesitation in recommending them to others....
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Jun 01,2015
Minithumbup
By:
Jun 01,2015
1 people found
this helpful
I have been using 1st Key Lettings for a couple of years now and they have always been reliable and professional in the management of my property. I have been kept well-informed of any problems with the tenancy, which have been few, and any which have needed dealing with have been dealt with by Paul and Tom perfectly. They conducted rent negotiations to my advantage whilst keeping on excellent terms with the tenant. I would highly recommend this agency to both landlords and prospective tenants....
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Comment on agent fees
Fees are published clearly on the agent's website. They are completely transparent and there are no hidden costs.
Was this helpful? Yes
May 04,2015
Minithumbup
By:
May 04,2015
1 people found
this helpful
I am very happy that we were able to rent a property from 1st Key lettings and would recommend them to anyone who wants to start renting. Paul is a very friendly and professional person and we feel as though he is very approachable and that we can communicate effectively with him. We feel valued as tenants and when we moved into the property we were told all the information we needed to know and given a welcome to your new home card, which was lovely. Also, he was very helpful and informative...
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Comment on agent fees
Great Value ( no extra costs and cheaper then other agencies fees in kings heath)
Was this helpful? Yes
By: Paul 1st key
May 21, 2015
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Thank you for leaving a review, I wish you the very best in your new home and for the future Paul....
Apr 20,2015
Minithumbup
By:
Apr 20,2015
0 people found
this helpful
First of all what a change to have an estate agent treat you with respect. Top notch customer service to boot. Very kind and helpful through out the whole move, we were always kept in the loop. A stark contrast from other letting agents. Can not recommend enough. From a happy tenant....
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By: Paul
Apr 23, 2015
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Thanks for taking the time to leave a review! Hope you enjoy your new home.....
Apr 14,2015
Minithumbup
By:
Apr 14,2015
0 people found
this helpful
Paul and Tom did a very good job in helping us move into this property. When our previous landlord sold the property just a month after we moved in, we were left in a tricky situation both time and finances wise. Paul handled the situation very well and made our process comfortable. We are very happy with their service and would highly recommend Paul and Tom....
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By: Tom
Apr 23, 2015
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Thanks guys! Appreciate the comment. Let us know if we can be of anymore assistance.....
Areas covered
  • B14
  • B1 B2
  • B16
  • West Midlands
  • B30
  • Birmingham & Central
  • B38
  • B29
  • B5
  • B13
  • B27
  • B21
  • B28

ARLA NALS TPOS NLA SAGEagent My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
35 0 131 0 0 0 0 0 3 0

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Agent Fees

β€’ NO LET - NO FEE Full Management Service: 10% No Vat of the monthly rental (Inventory/ Schedule Of Condition and Regular Inspections Included) 12 month contractβ€’ NO LET - NO FEE Letting only: Β£350 No Vatβ€’ Advertise Only: Β£50 (for 2 months)no VATTenant Application Fees:β€’ Tenant Application/ Referencing Fee: Β£125 (Per Applicant Over 18 Years Of Age)β€’ Guarantor Application Fee: Β£125β€’ Company Let Application Fee: Β£180
Last updated at 3:56 PM 26/05/2015 by allAgents

Complaints Procedure

In the first instance any complaint should be made in writing to:
Mr Paul Tomlins, 199 Station Road, Kings Heath, Birmingham, B14 7TB
Last updated at 11:10 AM 04/08/2014 by allAgents
Paul Tomlins Paul Tomlins
159 reviews

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Chris McEvoy Chris McEvoy
Assistant
10 reviews

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Tom Tomlins Tom Tomlins
94 reviews

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Paul  - upload your photo Paul
1 reviews

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Tracy Taylor - no image available Tracy Taylor
Devon Manager
0 reviews

About Tracy Manager of the Paragon building in Ilfracombe North Devon View full profile


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