1st Call Sales and Lettings
4.9/5, 81 reviews
98% recommended
98% sales valuation accuracy
100% sales fee satisfaction
67% lettings valuation accuracy
67% lettings fee satisfaction
Hi we're 1st Call. We sell homes, let property and manage investments. We do this with one focus and that is to provide a proactive, personal and professional service to each buyer, seller, landlord and tenant. show more Hi we're 1st Call. We sell homes, let property and manage investments. We do this with one focus and that is to provide a proactive, personal and professional service to each buyer, seller, landlord and tenant.

...left to get your reviews in for the
2019 Estate & Letting Agent Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 98% 100% £72,000 £540,000
Lettings 67% 67% £695 £1,250
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 1 1 0 46 1 29 0 1 0
Areas covered
Address

193 Woodgrange Drive
Southend on Sea
Essex
SS1 2SG
01702616416

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
DPS
Latest Properties

No Properties

“Great experience purchasing our first home!......”

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Jul 23,2019
Minithumbup
By: 'Ellen Franks'
Jul 23,2019
0 people found
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Great experience purchasing our first home! Our estate agent Rob, has been very helpful and always available to speak to throughout the entire process offering great advice and information when required. Would definitely recommend 1st Call!...
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“1st Call is the 1st call indeed ....”

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Jun 20,2019
Minithumbup
By: 'Douglas Seago. I.Eng MIIE.'
Jun 20,2019
0 people found
this helpful
Richard Glanville came to visit me over 10 years ago to advise me on letting and managing my apartment. He explained to me what 1st call would do and how they would look after the whole process. As I was going to relocate and be 75 miles ...
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Comment on agent fees
very fair and took into account a different to normal circumstance.
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“Sale of House...”

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Jun 06,2019
Minithumbup
By: 'Zoë'
Jun 06,2019
0 people found
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Rob and Lorraine sold my property and were very professional and helpful from start to finish. Highly recommend 1st Call....
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“Sale of Flat...”

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May 28,2019
Minithumbup
By: 'M McGill'
May 28,2019
0 people found
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The whole process went very smoothly from start to finish and Rob was very professional. Even at the last minute taking time to do meter readings to ensure that correct bills were paid....
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Comment on agent fees
Agents fees were reasonable
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“Fanstic People & Service...”

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May 24,2019
Minithumbup
By: 'Keith'
May 24,2019
0 people found
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Nothing but praise for Rob and Lorraine. They work hard, give great advice, and they are really lovely people, So would recommend!!...
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“Excellent Service...”

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May 01,2019
Minithumbup
By: 'Mr G Whitney'
May 01,2019
0 people found
this helpful
From start to finish i have been happy with the service provided. In particular i can't thank Rob enough for keeping us informed at all stages, replying promptly to any queries and trying to obtain the best possible price for my property. I would highly ...
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Comment on agent fees
The fees were reasonable
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“Professional Estate Agent...”

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Apr 29,2019
Minithumbup
By: 'Rob Crow'
Apr 29,2019
0 people found
this helpful
I used 1st call for the first time 4 years ago, they we very professional then and that is why I chose to use them again, Rob is a first class guy ,he is friendly but at the same time being very professional, and nothing is ...
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Comment on agent fees
Very Fair
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“1st Class Service...”

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Apr 26,2019
Minithumbup
By: 'Karina Goldstone'
Apr 26,2019
0 people found
this helpful
A massive thank you to Rob and the team at 1st Call Estate Agents who completed the sale of my property in Westcliff in Early April. Rob did a great job in each stage of the sales process and kept a great communication channel between ...
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Comment on agent fees
good
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“Excellent service throughout...”

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Apr 03,2019
Minithumbup
By: 'Miss lincoln'
Apr 03,2019
0 people found
this helpful
Used this estate agents. To sell my property in the Thorpe Bay Area. Would fully recommend! Always on hand to take your call, and give you the professional service You require....
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“Fantastic Service...”

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Mar 29,2019
Minithumbup
By: 'Highly Recommended!!!'
Mar 29,2019
0 people found
this helpful
We bought our property through 1st Call and must say what an excellent service we received. Rob and the team are very professional, friendly, helpful and efficient. What really stands out is the communication, emails and phone calls are responded to promptly, which is such ...
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“Very happy experience...”

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Mar 28,2019
Minithumbup
By: 'Roxy Damian'
Mar 28,2019
0 people found
this helpful
What impressed me was the way they approached me. From the very beginning, Rob was honest and direct and told us the advantages and disadvantages the new purchase. I appreciate it and made me decide straight away to go on with 1st Call Properties. I ...
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Comment on agent fees
Reasonable
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“Great Experience...”

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Mar 01,2019
Minithumbup
By: 'Hayley Thorne'
Mar 01,2019
0 people found
this helpful
I had the unfortunate experience of initially using an online agent who promised me the earth but delivered nothing and still expected me to pay despite not selling my home. I then instructed 1st Call after meeting Rob and the experience was completely different with ...
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Comment on agent fees
Very good fees especially for the quality of service received
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“Lorraine sealed the deal!...”

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Mar 01,2019
Minithumbup
By: 'Jane'
Mar 01,2019
0 people found
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Credit to Lorraine for finding me a home to buy. I was looking for either a home to move straight into or one that needed a refurbish. Lorraine persevered in her search for me and came up with the right property. She was professional throughout, ...
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“Extremely happy with my purchase....”

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Feb 19,2019
Minithumbup
By: 'R.Taylor,'
Feb 19,2019
0 people found
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Lorraine was very helpful to me all the way through this sale and did some great negotiating on my behalf to get the right deal in the end.She was very prompt in giving me updates on the progress of me buying my house and ...
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Comment on agent fees
Fees were fair for all the work she done for me .👍🏻
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“Fantastic experience!!...”

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Feb 15,2019
Minithumbup
By: 'Mandy Rowley'
Feb 15,2019
0 people found
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Lorraine and Rob have made the stress of buying our 1st house a pleasure. Lorraine's communication, professionalism and friendliness has been constant throughout. Would definitely recommend this great group of people to help anyone fulfill their dream of buying their home...
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“My experience with 1st Call was faultless...”

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Feb 14,2019
Minithumbup
By: 'Andrea Morrow'
Feb 14,2019
0 people found
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I was selling a property with an estate agent in Gravesend (wards)and bought a property for sale through 1st call in Westcliff-On-Sea ,it highlighted the importance of using a good estate agent,as 1st call were more than excellent,but for Lorraine I think ...
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“brilliant team...”

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Feb 12,2019
Minithumbup
By: 'Lorraine silk'
Feb 12,2019
0 people found
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absolutely brilliant from start to finish I would highly recommend first call and would definitely use them again if we were selling...
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Comment on agent fees
very fair fee,s great agent
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“WOW...”

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Jan 30,2019
Minithumbup
By: 'brent and lisa'
Jan 30,2019
0 people found
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What can i say, from the first meeting with Rob to the last email sent, i cant praise you guys enough. Nothing seemed to much trouble, no matter how many calls or emails we sent :) Both did a fantastic job in selling our property for ...
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Comment on agent fees
Fantastic company with great staff that do all they can to help and make you feel like a human doing the most stressful time
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“Fantastic First time buyers experience...”

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Jan 30,2019
Minithumbup
By: 'Rachel'
Jan 30,2019
0 people found
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We cannot thank Rob enough for supporting us through this process. Everyone told us that buying your first home is one of the most stressful things you can do. It's not felt like it at all. Rob has been friendly and brilliant at keep us ...
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“First Class...”

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Jan 30,2019
Minithumbup
By: 'S Cook'
Jan 30,2019
0 people found
this helpful
Our house move was an epic 3 year journey with legal problems on our land, a total nightmare. Rob and Lorraine were incredibly positive, supportive & helpful through this journey and I would always recommend them. Another positive is their customer care and excellent communication. Many thanks....
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Comment on agent fees
Very reasonable fees.
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“Highly Recommend...”

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Jan 21,2019
Minithumbup
By: 'Ferri & James'
Jan 21,2019
0 people found
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Both Lorraine and Rob were amazing during our process of buying our first property. Lorraine kept us updated all the way through and we were so grateful with her help in chasing our extremely slow solicitors. They are a great team, who were always willing ...
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Comment on agent fees
Good
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“1st call - 1st class ;)...”

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Jan 11,2019
Minithumbup
By: 'Omegastoopreme'
Jan 11,2019
0 people found
this helpful
I can't be positive enough about 1st call. Always helpful, approachable and generally pleasant to d Al with. Rob really fought tooth and nail for us when our buyers solicitor was being needlessly difficult to the point where I considered abandoning the whole thing but ...
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Comment on agent fees
More than happy.
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“Impressive Performance...”

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Dec 03,2018
Minithumbup
By: 'Sue'
Dec 03,2018
0 people found
this helpful
Rob Crowe sold my rental property in 24 hours. The sale should have been straightforward but ended up very protracted. I live abroad so had to trust Rob to sort the obstacles out as they arose. He liaised with buyer, my lawyer and kept me informed ...
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Comment on agent fees
Very reasonable for the work involved.
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“Would highly recommend...”

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Nov 19,2018
Minithumbup
By: 'Andrew V'
Nov 19,2018
0 people found
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One more happy customer Rob done an exceptional job from A - Z (Valuation to Exchange) Rally pleased with service and all support received from Rob and Lorraine Will use 1st Call in future...
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Comment on agent fees
Service was worth every penny
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“Sale and lettings...”

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Nov 13,2018
Minithumbup
By: 'Giuseppe'
Nov 13,2018
0 people found
this helpful
1st Call provide a first class service to customers. Professional, courteous and efficient, they have been excellent throughout and I totally recommend them. Customer care is second to none and they have been extremely helpful in both letting and selling, a big thanks to you ...
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Comment on agent fees
Very good.
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“Easy, very helpful...”

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Nov 12,2018
Minithumbup
By: 'Sarah'
Nov 12,2018
0 people found
this helpful
Lorraine was an amazing help when buying our property any questions we had she was always happy to help. Kept us informed all the way with how the sale was progressing and was kind enough to let us look at the property on more than ...
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Comment on agent fees
Good
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“Knowledge is power!...”

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Nov 12,2018
Minithumbup
By: 'Kim Harries'
Nov 12,2018
0 people found
this helpful
Rob Crowe was one of a number of estate agents (including online) we contacted to provide a valuation. The end result was that there was only one choice that we could honestly go with and that was Rob representing 1st Call. Rob is enthusiastic, professional, ...
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Comment on agent fees
Good - their customer service was excellent.
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“No stress at all!...”

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Nov 08,2018
Minithumbup
By: 'Very happy customer :)'
Nov 08,2018
0 people found
this helpful
Lorraine and Rob handled my sale brilliantly and I am so greatful for their help in sorting everything. Rob was extremely helpful by sitting down with me and talking me through the whole process as this was my first sale. Lorraine then oversaw the viewings ...
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Comment on agent fees
I found this very reasonable.
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“Great Estate Agents!...”

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Nov 07,2018
Minithumbup
By: 'Danny Stevens'
Nov 07,2018
0 people found
this helpful
Thank you Rob and the team at 1st Call for supporting us with the purchase of our new home. Rob was always on hand to provide updates throughout the purchase and made what could have been a very stressful process, much easier to manage. Thanks ...
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“Great team work....”

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Oct 29,2018
Minithumbup
By: 'Steve & Sue'
Oct 29,2018
0 people found
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As living abroad we were very reliant on having an agent who we trusted to look after our property sale. Rob and Lorraine are just the team to do this. They accompanied all the prospective purchasers and let us have feedback form the visits. They ...
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Comment on agent fees
1st Call fees were the most competitive of the local agents and well worth every penny.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:03 AM 17/01/2019 by Rob Crowe

Awards won by 1st Call Sales and Lettings

Individual Branch Awards

Southend on Sea, SS1


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