You Let

Agent rating: 2.9 out of 5.0 based on 13 ratings. This website contains 13 user reviews of You Let.

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This firm is ranked 949 out of 11625 in the UK

Overall Customer Rating

2.85 out of 5.00

  • 7 recommend
  • 6 disapprove

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A description of You Let is currently unavailable.

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Customer Reviews

  1. Upload a reviewer profile image

    A 1-star review by 'Sher' 21/1/2009

    Branch:
    No Branch Selected
    Services:
    Lettings (as a Landlord)
    Staff Member
    No staff selected.
    Postcode
    No postcode selected.
    Experience:
    Would you use the agent again? No

    They have not passed on any rental money for four months! They are aggressive and unhelpful. They do not respond to emails (you can only contact via email). I agree - if they say there are administration problems they are lying! Do not use this service!!!!!

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  2. View All Comments (1)by Scott  22/01/2009

    How are they allowed to do this ? Something needs to be done. The lawyers letter hasnt worked now having to go to court. I will be terminating my contract with them. I cannot believe how unprofessional this company has been. Please do not go near this company if you want to keep your sanity !
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    A 1-star review by 'Scott' 22/12/2008

    Branch:
    No Branch Selected
    Services:
    Lettings (as a Landlord)
    Staff Member
    No staff selected.
    Postcode
    No postcode selected.
    Experience:
    Would you use the agent again? No

    Youlet were fantastic to start with and found me a tennant within 2 days. I have now been waiting for rent money for nearly 3 months. They keep advising me to email the accounts dept and I have had no reply. I have just issued a lawyers letter to try and retrieve my money. I have also contacted trading standards. Iam worried sick. :-(

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    A 1-star review by 'gb' 14/11/2008

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    Services:
    Lettings (as a Landlord)
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    Experience:
    Would you use the agent again? No

    with holding rent payments, taken them to court and in the process of issuing sheriifs warrant to recover goods to the value of money owed

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    A 5-star review by 'Ashley' 7/7/2008

    Branch:
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    Services:
    Lettings (as a Tenant)
    Staff Member
    No staff selected.
    Postcode
    No postcode selected.
    Experience:
    Would you use the agent again? Yes

    During my time staying here i have found it to be of excellent standard and they had very cheap administration fees.

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    A 4-star review by 'Samantha' 7/7/2008

    Branch:
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    Services:
    Lettings (as a Landlord)
    Staff Member
    No staff selected.
    Postcode
    No postcode selected.
    Experience:
    Would you use the agent again? Yes

    Personally I have found no problems with this agency, nice staff who put my mind ease being a first time landlord!

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    A 3-star review by 'Harlemrider' 7/7/2008

    Branch:
    No Branch Selected
    Services:
    Lettings (as a Landlord)
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    No staff selected.
    Postcode
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    Experience:
    Would you use the agent again? Yes

    Used agencys full management service to let out my flat while working abroad. Found tenants within few days and had no problems. Partner is now using them to let out her flat... so far so good!

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    A 5-star review by 'J Green' 21/6/2008

    Branch:
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    Services:
    Lettings (as a Landlord)
    Staff Member
    No staff selected.
    Postcode
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    Experience:
    Would you use the agent again? Yes

    Great advice, they let out my flat in record time. Professional staff.

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  9. View All Comments (1)by Scott  22/12/2008

    Have you had prompt rent payment from them?
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    A 5-star review by 'The Cleaners' 20/6/2008

    Branch:
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    Services:
    Lettings (as a Landlord)
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    Experience:
    Would you use the agent again? Yes

    Great, no complaints here!

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    A 5-star review by 'Raymond Ward' 16/6/2008

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    Services:
    Lettings (as a Landlord)
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    Experience:
    Would you use the agent again? Yes

    Used You Let for a tenant find in May '08. It was let out in 2 days.
    Extremely happy with the service I received.

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    A 4-star review by 'Rule No 1' 11/6/2008

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    Services:
    Lettings (as a Landlord)
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    No staff selected.
    Postcode
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    Experience:
    Would you use the agent again? Yes

    Excellent service, regular inspection and no nonsense allowed from late paying tenants. Recommended without reserve.

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    A 1-star review by 'UnhappyCustomer' 20/4/2008

    Branch:
    No Branch Selected
    Services:
    Lettings (as a Landlord)
    Staff Member
    No staff selected.
    Postcode
    No postcode selected.
    Experience:
    Would you use the agent again? No

    They haven't paid us (the landlord) for MANY months months. Pursuing the matter through the courts.

    Note to any future victims. If they say its a fault with their BACS system or your account, they are LYING. If they issue you with a cheque, it will BOUNCE.

    The absolute WORST people I have ever had the misfortune of dealing with.

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  14. View All Comments (1)by got the tshirt  23/04/2008

    Good luck! Another note to future victims...don't bother with Recorded Delivery to 106 Hope Street...try 45 Hope Street, as for offices in Edinburgh, Ely, Cambridge..aye right!
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    A 1-star review by 'oncebitten' 11/4/2008

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    Services:
    Lettings (as a Landlord)
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    Postcode
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    Experience:
    Would you use the agent again? No

    Unreliable, unprofessional, aggressive, months late paying, not to be trusted.

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  16. View All Comments (1)by glasgowboy  03/09/2008

    l agree totally
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    A 1-star review by 'macintosh' 3/3/2008

    Branch:
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    Services:
    Lettings (as a Landlord)
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    Experience:
    Would you use the agent again? No

    They are months behind in passing on rent. They are unreliable and unprofessional.

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