Yellands
based on 5 ratings. This website contains 5 user reviews of Yellands.
Branch Rankings
| This branch is ranked in the UK |
1420 out of 16712 |
| This branch is ranked in London |
348 out of 2932 |
| This branch is ranked in the E18 area |
1 out of 13 |
Agent Information
Yellands
Managing property locally for over seventy-five years in the Waltham Forest & Redbridge area.
Offices / Branches
- London - 70 George Lane South Woodford, South Woodford,
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- Update Agent details
Yellands has not joined our 'transparent agent' scheme yet.
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Customer Reviews
-
by 'helpmehelpyou' 4/5/2012
- Branch:
- 70 George Lane South Woodford
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
We have dealt with this agency for a number of years as private tenants. While their service and communication started off well (around 2007), it has been getting a lot worse over the last few years. Their office staff are incredibly rude, to the point where I absolutely refuse to go into their office or speak to them on the phone - and the honour of communicating with them befalls my husband. I really do believe that we are reasonable and understanding people who generally get on well with others, but Yellands has certainly tested my limits on several occasions. In fairness, I have to... (read more)
Was this review helpful? Yes
-
by 'ellen amoah' 29/10/2011
- Branch:
- 70 George Lane South Woodford
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? Yes
I am very happy with the professional staff. They always have time for a client and always try to ensure that the client's needs are met...I have experienced some baaad letting agents in my time ...but Yellands is the best!!!
I cannot recommend them highly enough!!!!!!! Yellands is definitely for the discerning,tenant!!!!!!! I love their service and the team!!!!!!
Ellen
Was this review helpful? Yes
-
by 'george' 5/1/2010
- Branch:
- 70 George Lane South Woodford
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? Yes
I am very surprised by these comments - I have been with Yellands for many years and my experience has only been a positive and excellent one. They are always friendly and helpful - always go out of their way. Work beyond the normal hours of letting agents. They always go out of their way and are professional t all times. I would recommend them to anyone - and indeed I have - I have 3 other friends that are currently with them and all are happy.
Was this review helpful? Yes
-
by 'Tracey' 15/9/2008
- Branch:
- 70 George Lane South Woodford
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? No
In the begining they approach me very professional but later I realised yellands was using me only to increase their own profits. Never bothered to solve the issues with tenants. Never use them again.
Was this review helpful? Yes
-
by 'Mania' 8/9/2008
- Branch:
- 70 George Lane South Woodford
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
Since I moved to England is the worst agency I have ever deal with. They DO NOT look after their tenands, they are NOT honest at all, they are DECEITFUL and RUDE! And the most important they are NOT capable to calculate the rent-payments.
Was this review helpful? Yes
, it has been getting a lot worse over the last few years. Their office staff are incredibly rude, to the point where I absolutely refuse to go into their office or speak to them on the phone - and the honour of communicating with them befalls my husband. I really do believe that we are reasonable and understanding people who generally get on well with others, but Yellands has certainly tested my limits on several occasions. In fairness, I have to say that the managers of the agency are easier to deal with, but getting hold of them is quite difficult. If bad communication, rude office staff, waiting around in vain for the gas man, pay-your-rent-yesterday-but-get-repairs-done-next-week, next month, next year is your thing, this is the letting agency for you! If you do decide to rent from them, here are some handy tips:
1. Always speak to the boss (you will waste your time otherwise)
2. Always phone several times to report anything that has to be repaired
3. Be prepared to repair it yourself
4. Phone again, they will not phone you back as promised
5. If they say a repair will take 2 days, multiply by 5.
6. If you dare to complain about anything, be prepared to be lectured by the office staff on how thankful you should be that your rent is so low and that repairs are being done at all./&display=popup&link=http://www.allagents.co.uk/review/24218/&redirect_uri=http://www.allagents.co.uk/review/24218/ "Share on your Facebook Wall"){kind=logo}
