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    Ali Devlin
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    jenny holland
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    Jade Woolacott
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    Zack Hill
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    Kristy Stephanou
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    Luke Bishop
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    Gemma Whelan
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    Becky Munday
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    Robert Huntly
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    Thanh Phan
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    Graham Lacey
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    Julia Russell
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    Luke Wooster
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    Bruce Alsen
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    Ewen McFee
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    Dominique Spens
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    Daniel
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    zoe matheson
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    Aimee Fancourt
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    Charlie Lester
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    Molly Commens
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    Molly Comens
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    Millie Dean
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    Jude Garvey
Mission Providing Sellers a truly excellent experience using premium quality marketing, thoughtful negotiation and clear communication every step of the way. Company Overview In the late 1990s our founder was trying to sell his period house in Peckham.....and getting nowhere. It was a beautiful, early Victorian property on four floors but the agents didn't seem to know how to market it. After months of frustration he decided to set up his own agency and do the job properly. Descriptio Read full description...n Wooster & Stock is a full service estate agency dealing with the best properties in south London. Our sensational new Brixton and Nunhead offices mean we can now service clients much further both south and west and a revamped Sydenham office is attracting attention. We believe in doing as much as we can in-house. We have our own photographers, our own writers and our own graphic designers. These services are central to our ethos of a complete and high quality offer for clients. First-class photography, floor plans, location maps, and refreshing descriptions are all quickly prepared for exposure on our market leading website and sent instantly to the right people.



 
5 Star Review
Nov 26,2015
Minithumbup
By:
Nov 26,2015
4 people found
this helpful
We received outstanding service with the sale of our property from W&S. Millie and Luke kept us very well informed at all times with the progress and really help us hit the deadline we needed to complete on our onward chain. We will definitely use them again in the future and recommend to anyone selling in the area. They are the best agent we have used in London by far!...
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5 Star Review
Nov 20,2015
Minithumbup
By:
Nov 20,2015
2 people found
this helpful
I would like to share my experience with Wooster & Stock Brixton on the recent sale of my flat (August 2015). The circumstances were quite difficult as the sale was due to separation, but both Luke and Millie have been absolutely great at handling everything whilst remaining calm, professional and supportive. Luke provided a valuation for the flat at a very early stage of the negotiations with my former partner (who didn't want to sell), and I was really so grateful he didn't âΓ‚β‚...
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5 Star Review
Aug 31,2015
Minithumbup
By:
Aug 31,2015
2 people found
this helpful
All the staff I dealt with at Wooster and Stock, Nunhead were very courteous and helpful throughout my sale. The process was drawn out due to my first sale falling through at the 11th hour. Molly, the main agent I was dealing with throughout the process seamlessly picked the pieces and had secured a second, better offer on the property I was selling within the week. Molly and the other staff always kept me updated on the sale, provided helpful advice along the way and top top it off, there was ...
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Comment on agent fees
Agent was open to negotiations on the sales fee.
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5 Star Review
Jun 08,2015
Minithumbup
By:
Jun 08,2015
1 people found
this helpful
We would thoroughly recommend Wooster Stock. Ali Devlin was extremely helpful. She always responded promptly to emails and text messages and was always cheerful and supportive. The whole sale was complete in 2 months from the board going up outside the house. We have no negative comments - only 100% positive ones!...
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5 Star Review
Jun 04,2015
Minithumbup
By:
Jun 04,2015
2 people found
this helpful
Wooster & Stock were absolutely outstanding. The entire team was strong, communicated well and were always able to take calls (day and night). In particular: Luke Bishop and Julia Russell were dedicated, smart, and first-rate. Great care was taken with the photographing of the house; the brochure was highly professional (and then the book they published for us after the sale of the house - quite a sweet touch). We were extremely concerned about which agents to get, in part because we wer...
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5 Star Review
Dec 21,2014
Minithumbup
By:
Dec 21,2014
5 people found
this helpful
I was extremely impressed by the way the sale of my property was handled by W&S Brixton. After an initial consultation, the valuation and published property particulars were managed with speed, accuracy and efficiency. From that point, the sales team, specifically Millie Dean, were charming, enthusiastic and informative. From the point where an initial offer was given, negotiations were swift and skilful and once a price was agreed, Millie continued to communicate, whether or not there was a...
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5 Star Review
Dec 08,2014
Minithumbup
By:
Dec 08,2014
3 people found
this helpful
We recently bought our new home through Luke Bishop and I highly recommend him to anyone looking to sell their home in the area. As buyers he really listened to what we were looking for and made a couple of recommendations which really hit the mark, unlike other agents who are still flooding us with properties that don't come close! He then worked tirelessly to help us achieve our goal of a 6 week completion for the property and went above and beyond what could be expected of an agent, pushing...
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By: Luke Bishop
Dec 08, 2014
Heather, thank you so much for your kind words. It was a pleasure working with you both and if you ever need anything, please do not hesitate to get in touch. Best wishes in your new home, Luke.....
5 Star Review
Sep 19,2014
Minithumbup
By:
Sep 19,2014
0 people found
this helpful
Everything ran smoothly from the day I signed the contract to the day I exchanged: efficient, friendly Jade (or her colleagues in her absence) who always replied to my emails. The free help van was also a big bonus when it was time to move out. Would highly recommend this agency...
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5 Star Review
Sep 12,2014
Minithumbup
By:
Sep 12,2014
4 people found
this helpful
Wooster & Stock, and Millie in particular, worked tirelessly to accelerate the sale of my property and ensure I was happy with every aspect of the deal. At no point did I feel I was dealing with 'an estate agent', but an organisation that was really working for my benefit first. Nothing was too much trouble and Millie kept, through no fault of her own, a drawn out sale on track. Organised and efficient, I would highly recommend them....
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5 Star Review
Aug 29,2014
Minithumbup
By:
Aug 29,2014
3 people found
this helpful
I wanted to provide some feedback on the service that I have received in respect of my sale of 4a Dumbarton Road, which Wooster & Stock handled. To begin with, Luke was excellent right from instruction and provided excellent advice. Charlie has been equally brilliant and his negotiation skills really helped to get us to the point of exchange. Both have been exceptional and I will continue to recommend your company to friends, neighbours and colleagues....
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Comment on agent fees
reasonable.
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5 Star Review
Aug 14,2014
Minithumbup
By:
Aug 14,2014
1 people found
this helpful
We have just reached completion on our purchase of the above property after a fairly complicated process. Throughout this, Ali Devlin was consistently professional and pleasant to deal with, always patient and ready to help smooth out various problems tht arose. We would definitely use Wooster and Stock's services again....
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4 Star Review
Jul 24,2014
Minithumbup
By:
Jul 24,2014
1 people found
this helpful
The agents were pretty helpful, chasing things for our solicitors, friendly on the phone and in person and efficient at helping us through the process. They mediated well between seller, sitting tenants and ourselves. Also, when we left some of our possessions at the property during a viewing by mistake, they collected them and kept them safe which was much appreciated. All in all a good bunch as these things go....
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5 Star Review
Jul 14,2014
Minithumbup
By:
Jul 14,2014
1 people found
this helpful
All staff I deal with were always helpful and courteous throughout the sale process of my flat, with questions replied to very promptly. Wooster+Stock achieved a good offer quickly with excellent marketing materials to display the flat in the best possible light. Molly spent time checking up and down the chain to make sure things were progressing and to make exchange and completion happen as quickly and as smoothly as possible. The help van and moving men provided as part of the package were ext...
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Comment on agent fees
I was also very happy with the fee charged, which was competitive compared to other local agents.
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4 Star Review
Jul 08,2014
Minithumbup
By:
Jul 08,2014
0 people found
this helpful
My property was on the market for less than 24 hours. The agency found me serious buyers and the sale went through without any hitches....
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5 Star Review
Jun 26,2014
Minithumbup
By:
Jun 26,2014
1 people found
this helpful
I engaged Wooster and Stock exclusively to sell my property in South London. I am based overseas in Australia, and required a high level of communication and attention in this sale as I was not there to personally oversee many things and was out of touch with the housing market there. From the outset, Wooster and Stock came up with a realistic valuation of the property and sound advice on the market conditions along with assurances of the interest they would be able to generate in the propert...
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5 Star Review
Jun 24,2014
Minithumbup
By:
Jun 24,2014
0 people found
this helpful
Had a really smooth experience with Wooster and Stock, a huge thank you to Ali and colleagues for coming and meeting us whenever necessary with keys so we could get quotes and builders to start as soon as we exchanged. Highly recommend....
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5 Star Review
May 21,2014
Minithumbup
By:
May 21,2014
0 people found
this helpful
The purchase of the property was made extremely easy by the high level of communication from the agent involved, Gemma Whelan, at times there required a lot of liasing and contact between all parties for the deal to be completed and this was accomplished with her help....
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1 Star Review
May 15,2014
Minithumbdown
By:
May 15,2014
4 people found
this helpful
I was gazumped just before exchange on a property in crystal palace. To give some background this property had been listed for over a year at an extremely high price. When my offer was finally accepted I was told that the vendor (a property developer) was a close associate of Luke Wooster and wanted a quick exchange is 28 days. That suited me as I had nowhere to sell. The vendor then proceeded to wait three weeks before sending any information to my solicitor. My suspicions were immediately rais...
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What agent could do to change your mind?
Was this helpful? Yes
By: Wooster & Stock
May 15, 2014
Wooster & Stock are obliged by law to put forward every offer received prior to exchange. On this occasion, a cash offer was received from an individual who had previously seen the property prior to going under offer. They were in a position to exchange within a matter of days. The vendor, from the outset, agreed to the initial sale on the proviso of a 28 day exchange, and this sale was delayed as the purchaser was requiring a reduction in the price and this was only going to be entertain....
5 Star Review
Apr 30,2014
Minithumbup
By:
Apr 30,2014
0 people found
this helpful
Ali was really helpful during our purchase of our flat at the start of 2014. She was able to provide us with a large amount of information about the flat and the building when we first viewed the property, and for the few questions where she didn\'t have the information, she got back to us within a few days with the answer. We had a very short time frame in which we wanted to purchase the property, and Ali was excellent at staying in touch and keeping us up to date with the information she h...
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5 Star Review
Apr 30,2014
Minithumbup
By:
Apr 30,2014
0 people found
this helpful
Professional, personal service. They were great to deal with... all communications were quickly dealt with and the staff were friendly and helpful....
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5 Star Review
Mar 16,2014
Minithumbup
By:
Mar 16,2014
0 people found
this helpful
During what was quite a long and protracted process, Ali was always extremely helpful and communicative. She ensured that we were frequently kept up to date and when we were keen to exchange, did her utmost to solve problems and reduce delays. I would thoroughly recommend Wooster & Stock and will be using them again in the future....
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1 Star Review
Mar 11,2014
Minithumbdown
By:
Mar 11,2014
0 people found
this helpful
As property managers, they let a large property to us without cleaning properly (dust, debris and mold), one bedroom was uninhabitable for the first two weeks due to refurbishment work that we were told was finished but wasn\'t, mountain of rubbish bags left outside front door, gas leak at time of moving in deemed "imminent threat to life" by British Gas, external doors and windows not lockable. Refusal to take responsibility for or deal with issues. Property not managed well (by same ...
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What agent could do to change your mind?
Agent could have taken responsibility for issues with the house and honoured their management contract to look after the house and maintain the property.
Was this helpful? Yes
By: Management
Mar 11, 2014
WeÒ€ℒre sorry youÒ€ℒve had such a bad experience renting your property and any distress this may have caused. Please note, Wooster & Stock (Lettings) LLP was sold over a year ago and Luke Wooster Ltd t/as Wooster & Stock is a new company concentrating their efforts purely on sales. The individuals mentioned in your review do not work for Wooster & Stock and do not represent us as a company in any way. I would encourage you to contact the individuals involved directly to s....
By: Management
Mar 11, 2014
View all comments (2) Dear Disgruntled, WeÒ€ℒre sorry youÒ€ℒve had such a bad experience renting your property and any distress this may have caused. Please note, Wooster & Stock (Lettings) LLP was sold over a year ago and Luke Wooster Ltd t/as Wooster & Stock is a new company concentrating their efforts purely on sales. The individuals mentioned in your review do not work for Wooster & Stock and do not represent us as a company in any way. I would encourage you to contact the individuals i
5 Star Review
Mar 06,2014
Minithumbup
By:
Mar 06,2014
5 people found
this helpful
I would like to thank the staff at Wooster & Stock\'s Brixton office for making the sale of our Brixton home run as smoothly as possible. In particular, Luke Bishop was a fantastic agent. He was reliable, returned messages and emails promptly and was always a pleasure to deal with. Luke handled tricky and sensitive negotiations with a calm and courteous patience which, in the end, got us the best possible price for our property. The whole operation was five star (but not at a five star pric...
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5 Star Review
Feb 19,2014
Minithumbup
By:
Feb 19,2014
1 people found
this helpful
Wooster and Stock offered excellent cusotmer service and were patient and supportive in what can be a very stressful process . Quick response times to queiries. Always on the ball. Friendly. Professional. 5/5...
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5 Star Review
Feb 17,2014
Minithumbup
By:
Feb 17,2014
1 people found
this helpful
The time between offering on this property and moving in was much longer than we expected it to be and probably longer than average. However at every stage in our protracted negotiations with the vendors, Thanh was fair and honest in his assessment and handling of the problems. I do wonder whether we would have proceeded with this purchase if we had not received such helpful service from Thanh. Thank you Wooster and Stock, If I had used Foxtons, I would still be looking!!...
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5 Star Review
Feb 06,2014
Minithumbup
By:
Feb 06,2014
2 people found
this helpful
When I decided to sell my property I did something that most people would. I invited 5 estate agents into my home to discuss the value of my property and the best way to sell as quickly as possible. Estate agents notoriously have a bad reputation. 4/5 of these estate agents lived up to this. Coming into my home to tell me how great they are at selling. 3 of them claimed to be number 1 in the area, 1 was hardly awake and none of them listened to my needs as a seller. This is where Wooster and...
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5 Star Review
Feb 05,2014
Minithumbup
By:
Feb 05,2014
6 people found
this helpful
We originally put our property on with one of the large, shiny agents and regretted it soon afterwards. Scores of traffic but no one serious, over pricing and a lack of personal interest by the agents. Then we switched to Wooster & Stock which was our local agent. They were brilliant: focused, interested, honest, patient. The market was (is) grim, competitive, unyielding, unfair and I met many many agents along the way and always found W&S good to talk to. In terms of our sale Luke negot...
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5 Star Review
Jan 16,2014
Minithumbup
By:
Jan 16,2014
0 people found
this helpful
I can highly recommend Wooster & Stock as an estate agent. This was the second time I have used them to sell a property for me. Their valuation was accurate and they achieved an excellent price from a chain free cash buyer. Julia handled the sale very professionally and dealt with the occasional, inevitable glitch very efficiently from initial offer through to completion....
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5 Star Review
Jan 15,2014
Minithumbup
By:
Jan 15,2014
0 people found
this helpful
Myself and my partner were first time buyers and from our first communication with Wooster and Stock right through to moving into our property, they were absolutely fantastic! The estate agent we dealt with went out of her way to be helpful in the very stressful 5 months leading up to our completion. She took us through the process step by step, always there to answer our questions and assure us on the next steps and the progress of the purchase. We can not recommend them enough!...
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5 Star Review
Jan 13,2014
Minithumbup
By:
Jan 13,2014
0 people found
this helpful
We bought our house from Thanh at Wooster and Stock in 2006. He was direct and honest - a breath of fresh air in the Foxtons era. When it came to selling, seven years later, we talked to a number of estate agents and again chose Wooster and Stock - partly because of our good experience when buying, partly because their suggested price seemed right, partly because their rate was the lowest. They are good people to buy and sell through and they take some pride in what they do. They make your prope...
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About us



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
7 0 5 17 83 1 43 1 1 4

Job vacancies

Please see a list of jobs available

Review Statistics for Foxtons

Valuation and Fee Performance
71 % customers were satisfied with agent's fees 87 % accuracy of agent's valuations

Sales and lettings value statistics
Price range of properties sold by the agent Price range of properties rented by the agent
 
Minimum:83000 Minimum:275
Maximum:2370000 Maximum:12013

Review Summary

 
Total Reviews:764
Total Ratings:770
First Review:24/04/2007
Latest Review:30/04/2015
Overall Review Performance
 
Recommend:518
Disapprove:252
Satisfaction:68 %

 

Individual Services Review Performance
 
From Landlords From Tenants From Vendors From Buyers
 
Recommend:45 Recommend:166 Recommend:190 Recommend:78
Disapprove:38 Disapprove:137 Disapprove:14 Disapprove:5
Satisfaction:55 % Satisfaction:55 % Satisfaction:94 % Satisfaction:94 %

 
Surveys Conveyancing Lettings (Prospect) Sales (Prospect)
 
Recommend:0 Recommend:0 Recommend:21 Recommend:13
Disapprove:0 Disapprove:1 Disapprove:23 Disapprove:30
Satisfaction:- Satisfaction:0 % Satisfaction:48 % Satisfaction:31 %

 
They manage our building They are our factor They manage our estate
 
Recommend:0 Recommend:0 Recommend:0
Disapprove:2 Disapprove:0 Disapprove:0
Satisfaction:0 % Satisfaction:- Satisfaction:-

Agent Fees

No fees set.
Created at 3:50 PM 25/01/2016. Last updated at 3:50 PM 25/01/2016 by Luke Bishop


Complaints Procedure

No procedure available.
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Brixton
105 Acre Lane, London SW2 5TU
(33)
Camberwell
39 Grove Lane, London SE5 8SP
(35)
Nunhead
17 Nunhead Green, London SE15 3QQ
(21)
show all branches (4)
Upper Sydenham
The Woodman
110 Kirkdale, London SE26 4QJ

(57)