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Winkworth Estate Agents

Agent rating: 4.5 out of 5.0 based on 562 ratings. This website contains 559 user reviews of Winkworth Estate Agents.

Offices / Branches


 

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  • Sales (as a Vendor)166
  • Sales (as a Buyer)137
  • Sales (Prospective customer)15

  • Lettings (as a Landlord)97
  • Lettings (as a Tenant)134
  • Lettings (Prospective customer)5
  • Repair/Property Management0

  • They manage our building1
  • They are our factor0
  • They manage our estate0

  • They arranged our mortgage0
  • Re-Mortgages (Prospective Customer)0
  • Mortgages (Prospective Customer)0

  • Surveys0
  • Conveyancing0

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This firm is ranked 18 out of 12699 in the UK

Overall Customer Rating

4.52 out of 5.00

  • 512 recommend
  • 50 disapprove

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Meet the Team

League Table Rankings:

Agent Information

Winkworth was established in Mayfair in 1835. The company now has over 90 offices, including 60 in London alone. As an active supporter of industry regulation, Winkworth is a familiar and trusted feature of the estate agency landscape.

All Winkworth offices are independently owned and operated and we work hard to uphold the highest standards across the group. However, if you feel the service you received from one of our offices was lacking in any way we have a step-by-step complaints procedure which is underpinned by The Property Ombudsman Service (TPOS).

If you would like to discuss your experience, contact Hugh Dunsmore-Hardy, Non-Executive Director of Winkworth, at hdh@winkworth.com.

Winkworth Estate Agents has not joined our 'transparent agent' scheme yet.

"If only I had known about this site before.." the most common comment we get posted from reviewers that have had a bad experience. So in response, allAgents has introduced the "transparent agent" scheme to help identify agents that are open about independent customer feedback and have nothing to hide. The scheme is FREE to join and as an incentive, allAgents will provide them with FREE LANDLORD & VENDOR ENQUIRES.
 
Click here and Join the 1000s of Delighted customers that have had success with our recommended agents. If however you do choose to use Winkworth Estate Agents, please make them aware of the scheme and ask them to get in touch if they want to become a member. - Learn more about 'Transparent Agents'.

Customer Reviews  (Page 1 of 19)

Page last updated on: 20-Oct-2014 13:34:29

  1. FEATURED REVIEW

    A 5-star review by 'Eric' 19/9/2014

    Branch:
    299 Kennington Road (Kennington) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Chris Cooper
    Postcode
    SE11
    Rent PCM
    £1950
    Experience:
    Would you use the agent again? Yes

    Chris brings enthusiasm, expertise, and charisma to his role as lettings agent. Chris is a keen listener, and aims to find not just any property but as close to an exact match as possible for his clients in a demanding marketplace. Chris is a pleasure to work with, and is highly recommended.

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  2. FEATURED REVIEW

    A 5-star review by 'Gina' 19/9/2014

    Branch:
    299 Kennington Road (Kennington) (London) (Greater London)
    Services:
    Lettings (as a Landlord)
    Staff Member
    Chris Cooper
    Postcode
    Se11
    Rent PCM
    £1600
    Experience:
    Would you use the agent again? Yes

    Chris and the team at Winkworth have wen very efficient in undertaking the letting of out property. They kept us abreast of all updates and corresponded regularly with us putting us at ease that the property was in good hands. Once let they have been fantastic in managing the property making it a smooth and easy process. We have full confidence in Chris and tr team and continue to be impressed with his personal approach, regular contact and quick responses to requests. We have previously used other letting agents in the Area and have been disappointed with the service however Winkworth has far exceeded our expectations.

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  3. FEATURED REVIEW

    A 5-star review by 'v kuhnel' 19/9/2014

    Branch:
    299 Kennington Road (Kennington) (London) (Greater London)
    Services:
    Lettings (as a Landlord)
    Staff Member
    Nicole Freeman, Susannah Massey
    Postcode
    SE 1
    Rent PCM
    £1500
    Experience:
    Would you use the agent again? Yes

    To whom this may concern. I recently contacted your good offices with the request to re let my property and both Nicole and Susanna were very helpful in swiftly finding new tenants. I was very
    please and happy with their courteous and efficient manner and I believe them to be an asset to your
    company.
    kind regards

    V Kuhnel

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  4. FEATURED REVIEW

    A 5-star review by 'Michael Buckley' 10/3/2014

    Branch:
    299 Kennington Road (Kennington) (London) (Greater London)
    Services:
    Lettings (as a Landlord)
    Staff Member
    Chris Cooper
    Postcode
    SE11
    Experience:
    Would you use the agent again? Yes

    I have dealt with the Kennington Branch for many years and have always found all of the staff on the letting side extremely helpful and pleasant. Chris Cooper has arranged several tenancy agreements for me over the past few years and my dealings with him have been excellent.

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  5. FEATURED REVIEW

    A 5-star review by 'Guy Anderson' 12/3/2014

    Branch:
    299 Kennington Road (Kennington) (London) (Greater London)
    Services:
    Lettings (as a Landlord)
    Staff Member
    Chris Cooper
    Postcode
    Se1
    Experience:
    Would you use the agent again? Yes

    Always a pleasure to deal with Chris. He's friendly, knowledgeable, and keen to help. Chris has always kept me informed during letting process and positive after a tenant gives notice. A great person and thoroughly professional

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  6. A 5-star review by 'Barker' 20/10/2014

    Branch:
    16 High StreetChislehurstKent ( ) (Chislehurst) (Kent)
    Services:
    Sales (as a Vendor)
    Staff Member
    Anthony Whelan
    Postcode
    No postcode selected.
    Experience:
    Would you use the agent again? No
     
    Anthony Whelan

    I found Anthony very professional and supportive though the whole sale process. Even his after sales care was second to none. I would certainly recommend having Anthony act as your agent if you were selling in Chislehurst.

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  7. A 5-star review by 'Max Vezzi' 17/10/2014

    Branch:
    16 High StreetChislehurstKent ( ) (Chislehurst) (Kent)
    Services:
    Sales (as a Buyer)
    Staff Member
    Anthony Whelan, Carly Smith
    Postcode
    BR7
    Sold Price
    £450000
    Experience:
    Would you use the agent again? Yes
     
    Anthony WhelanCarly Smith

    I used Winkworth to purchase a property a few months ago. From the start Anthony was personable, friendly and professional in all respects. In what is a stressful business he was always there to support, follow through and be totally committed to the job. I always felt Winkworth was there on side to fight my corner which is exactly what one wants. Unlike many larger estate agents (specially KFH) they worked as a strong team and I felt always went the extra mile. They were honest and approachable at all times. I would definitely use them again and would not hesitate in using them when it comes to selling when that point arrives. Definitely would rank them as one of the best agents I have used.

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  8. 1
    person found this
    helpful.

    A 5-star review by 'Sat' 17/10/2014

    Branch:
    Unit 2 Bridge House, Chamberlayne Road (Kensal Rise) (London) (Greater London)
    Services:
    Lettings (as a Landlord)
    Staff Member
    Aaron Priscott, Christine Boyd
    Postcode
    NW10
    Rent PCM
    £1517
    Experience:
    Would you use the agent again? Yes
     
    Aaron PriscottChristine Boyd

    I approached Winkworth for an urgent letting via the phone. Within 2 hours, I was at the subject property showing it to Aaron Priscott. He understood instantly the profile of prospective tenants that I would consider. Within 24 hours; he had found suitable tenants. The AST needed slight tailoring and I was liaising with his colleague Christine Boyd to draft this at c8.30 pm, which was certainly impressive I thought. Winkworth dealt with arranging all of the admin including arranging cleaners; inventory; extra keys cut; dealing with the deposit scheme etc; which certainly took away all of the headaches of doing this my self. Moreover, they did all of this quickly and efficiently with third parties that charged reasonable prices. I would strongly recommend.

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  9. A 5-star review by 'Barbara' 17/10/2014

    Branch:
    16 High StreetChislehurstKent ( ) (Chislehurst) (Kent)
    Services:
    Sales (as a Vendor)
    Staff Member
    Anthony Whelan
    Postcode
    SE9
    Sold Price
    £415000
    Experience:
    Would you use the agent again? Yes
     
    Anthony Whelan

    Anthony was fantastic to deal with. He kept us informed throughout the entire process, kept us positive when communication with our buyer hit a sticky patch, and followed up every single stage of the sale. He was also the "voice of reason" when our emotions threatened to impair our judgement, remaining calm and suggesting possible compromises . Even after we had exchanged contracts on our sale, he continued to monitor and chase our purchase, although he was not acting for us in relation to the purchase of our new house. In every respect Anthony went the extra mile and we would not hesitate to recommend Winkworths to anyone thinking of buying or selling a home. A million thanks for all their help.

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  10. A 5-star review by 'Benjamin Pedersen' 16/10/2014

    Branch:
    Unit 2 Bridge House, Chamberlayne Road (Kensal Rise) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Aaron Priscott
    Postcode
    NW10
    Experience:
    Would you use the agent again? Yes
     
    Aaron Priscott

    Aaron at Winkworth in Kensal Rise provided excellent service and I would highly recommend him for anyone looking to secure a place in that area.

    His portfolio was reflective of the type of company he represents: High standard and quality.

    He went beyond what is customary of an estate agent to help secure our new home and treated us with courtesy every time we spoke or had dealings in person.

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  11. A 5-star review by 'Karen Alder' 16/10/2014

    Branch:
    16 High StreetChislehurstKent ( ) (Chislehurst) (Kent)
    Services:
    Sales (as a Buyer)
    Staff Member
    Carly Smith
    Postcode
    SE9
    Sold Price
    £368000
    Experience:
    Would you use the agent again? Yes
     
    Carly Smith

    Carly has been outstanding throughout the whole process of buying a this property, she made this purchase stress free which I felt was the most important thing I needed to point out. Her communication skills were impeccable and very much appreciated. Carly went to great lengths to accommodate our numerous visits to the property and was always pleased to see us and made us feel a priority in her workload. Her bubbly personality along with her knowledgeable,professional attitude really stood out and she really was a pleasure to work with to secure the purchase of our property. Anthony Whelan took over from Carly when she was on annual leave and again was a pleasure, he also mirrored Carly and was knowledgeable, sincere and professional. A fantastic team, well done Winkworths.

    Comments on the Agents fees

    “I WAS REALLY HAPPY TO PAY THE FEES FOR THE OUTSTANDING SERVICE I RECEIVED.”


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  12. A 5-star review by 'Glengal road' 15/10/2014

    Branch:
    90 Walm Lane (Willesden Green) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Aaron Priscott, Telisha Hanson-Towsend
    Postcode
    Nw67
    Rent PCM
    £1600
    Experience:
    Would you use the agent again? Yes
     
    Aaron PriscottTelisha Hanson-Towsend

    Aaron Priscott was my lettings negotiator and helped me find a flat very quickly. He was courteous and knowledgeable and provided a great experience. He is highly recommended and a very nice chap.

    Telisha Hanson-Townsend was equally very helpful in helping navigate the contract and moving process. She is also very courteous and professional.

    All around it was an excellent process and very professional.

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  13. A 5-star review by 'David Perry' 14/10/2014

    Branch:
    393 Green Lanes (Palmers Green) (London) (Greater London)
    Services:
    Sales (as a Buyer)
    Staff Member
    Leila Asrar
    Postcode
    N13
    Sold Price
    £345000
    Experience:
    Would you use the agent again? Yes
     
    Leila Asrar

    I have just worked with Leila in the purchase of an investment flat I have bought to Let.
    The purchase was not straightforward for numerous reasons but Leila made the process as simple and painless as she could. She is also now handling the letting of the property which I have no doubt will be dealt with in the same efficient manner.
    I found her to be attentive and professional throughout and would have no hesitation in recommending her services to others.

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  14. A 5-star review by 'Renata S' 12/10/2014

    Branch:
    299 Kennington Road (Kennington) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Nicole Freeman
    Postcode
    se11
    Rent PCM
    £1625
    Experience:
    Would you use the agent again? Yes
     
    Nicole Freeman

    Nicole was very helpful from the begining. She understood immediately what we were looking for and found the perfect place for us. Paperwork and moving in was easy and after 2 months I am still a very happy tenant. Highly recommended agent and agency.

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  15. 1
    person found this
    helpful.

    A 5-star review by 'Aaron Priscott' 10/10/2014

    Branch:
    Unit 2 Bridge House, Chamberlayne Road (Kensal Rise) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Aaron Priscott, Telisha Hanson-Townsend
    Postcode
    NW10
    Rent PCM
    £1725
    Experience:
    Would you use the agent again? Yes
     
    Aaron PriscottTelisha Hanson-Townsend

    Aaron was really pleasant and helpful throughout the process. He began his Saturday at work early in order to show us the property. Aaron answered all our queries swiftly and professionally which resulted in the process of renting our flat being very smooth for which I am grateful.

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  1. A 5-star review by 'Anne' 9/10/2014

    Branch:
    129 Shepherds Bush Road (Hammersmith) (London) (Greater London)
    Services:
    Sales (as a Vendor)
    Staff Member
    Ben Hunt, Elizabeth Nascimento
    Postcode
    W14
    Sold Price
    £600000
    Experience:
    Would you use the agent again? Yes
     
    Ben HuntElizabeth Nascimento

    Ben and Liz were both very pleasant to deal with. I was looking for an agent who would not do the hard sell on buyers and knew the market and I got that. The sale went very smoothly and was pretty much stress free. I have recommended this office to others already.

    Comments on the Agents fees

    “I DIDN\'T SHOP AROUND TOO MUCH BUT THEIR RATES SEEMED COMPETITIVE.”


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  2. A 5-star review by 'Liz' 9/10/2014

    Branch:
    299 Kennington Road (Kennington) (London) (Greater London)
    Services:
    Lettings (as a Landlord)
    Staff Member
    Chris Cooper
    Postcode
    SE11
    Rent PCM
    £860
    Experience:
    Would you use the agent again? Yes
     
    Chris Cooper

    Chris Cooper took care of letting my property and thanks to his efficency it was let within days.
    I will be calling on him when the times comes to re let my property. he was professional, amiable and a good communicator.

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  3. A 5-star review by 'CJ' 7/10/2014

    Branch:
    129 Shepherds Bush Road (Hammersmith) (London) (Greater London)
    Services:
    Sales (as a Buyer)
    Staff Member
    Elizabeth Nascimento
    Postcode
    W6
    Sold Price
    £765000
    Experience:
    Would you use the agent again? Yes
     
    Elizabeth Nascimento

    My experience working with Elizabeth Nascimento could not have been more positive. She worked very hard on my behalf, was always responsive to emails and phone calls, and was more than willing to meet at the property whenever necessary. Importantly, I felt I could trust her with all aspects of the negotiations, which was crucial, and that she had my best interests at heart.
    I could not recommend working with Liz more highly.

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  4. A 4-star review by 'Sandra & Ian' 6/10/2014

    Branch:
    299 Kennington Road (Kennington) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Chris Cooper
    Postcode
    SE11
    Rent PCM
    £1907
    Experience:
    Would you use the agent again? Yes
     
    Chris Cooper

    We had specific requirements and thankfully did not have to move out of our old place until we found the right property. Chris helped us by listening to our criteria and, with a few exceptions, we only viewed properties that met those criteria. Eventually a property came on the market that ticked the vast majority of boxes and we moved in soon after. We thank Chris for his help throughout the process.

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  5. A 5-star review by 'Thierry R.' 6/10/2014

    Branch:
    129 Shepherds Bush Road (Hammersmith) (London) (Greater London)
    Services:
    Sales (as a Buyer)
    Staff Member
    Elizabeth Nascimento
    Postcode
    W14
    Sold Price
    £540000
    Experience:
    Would you use the agent again? Yes
     
    Elizabeth Nascimento

    Winkworth and specially Liz were very helpful during the whole process. They were always available for any viewing and provided me with good information to help me to take my decision.
    All my outstanding quieries were quikly addressed, even after the price was agreed, and therefore the completion was achieved in a short time period.
    Liz was also keen to answer my questions after I moved in, helping me to appreciate the new property without any hassle.

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  6. A 5-star review by 'Thierry R.' 6/10/2014

    Branch:
    129 Shepherds Bush Road (Hammersmith) (London) (Greater London)
    Services:
    Sales (as a Buyer)
    Staff Member
    Elizabeth Nascimento
    Postcode
    W14
    Sold Price
    £540000
    Experience:
    Would you use the agent again? Yes
     
    Elizabeth Nascimento

    Winkworth and specially Liz were very helpful during the whole process. They were always available for any viewing and provided me with good information to help me to take my decision.
    All my outstanding quieries were quikly addressed, even after the price was agreed, and therefore the completion was achieved in a short time period.
    Liz was also keen to answer my questions after I moved in, helping me to appreciate the new property without any hassle.

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  7. A 4-star review by 'Sandra & Ian' 5/10/2014

    Branch:
    299 Kennington Road (Kennington) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Chris Cooper
    Postcode
    SE11
    Rent PCM
    £1907
    Experience:
    Would you use the agent again? Yes
     
    Chris Cooper

    We had specific requirements and thankfully did not have to move out of our old place until we found the right property. Chris helped us by listening to our criteria and, with a few exceptions, we only viewed properties that met those criteria. Eventually a property came on the market that ticked the vast majority of boxes and we moved in soon after. We thank Chris for his help throughout the process.

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  8. A 5-star review by 'Claire E' 4/10/2014

    Branch:
    129 Shepherds Bush Road (Hammersmith) (London) (Greater London)
    Services:
    Sales (as a Buyer)
    Staff Member
    Elizabeth Nascimento
    Postcode
    W14
    Sold Price
    £600000
    Experience:
    Would you use the agent again? Yes
     
    Elizabeth Nascimento

    Elizabeth was extremely helpful throughout the whole process: she always came back to me, quickly , with an answer if I had any queries, and she has been charming throughout.

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  9. A 4-star review by 'Julia' 2/10/2014

    Branch:
    299 Kennington Road (Kennington) (London) (Greater London)
    Services:
    Lettings (as a Landlord)
    Staff Member
    Chris Cooper
    Postcode
    SW8
    Rent PCM
    £1800
    Experience:
    Would you use the agent again? Yes
     
    Chris Cooper

    Chris Cooper was very efficient in finding us suitable tenants. He brought forward an excellent offer on the first day of marketing and was very professional throughout.

    Comments on the Agents fees

    “AS RENEWING CLIENTS WE WERE LOOKED AFTER AND COMFORTABLE WITH THE AGREED FEES.”


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  10. A 4-star review by 'N T D Cleary' 2/10/2014

    Branch:
    299 Kennington Road (Kennington) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Chris Cooper
    Postcode
    SW8
    Rent PCM
    £1387
    Experience:
    Would you use the agent again? Yes
     
    Chris Cooper

    We had a good experience dealing with Winkworth. Mr. Cooper was very accommodating and offered great advise for us first time renters in the UK. Everything that was required was explained very well. Each aspect of the rental and move happened swiftly and efficiently. Mr. Cooper was available day and night to achieve our tight move in date, from viewing to move-in day was just 8 days.

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  1. A 5-star review by 'Sharad' 2/10/2014

    Branch:
    16 High StreetChislehurstKent ( ) (Chislehurst) (Kent)
    Services:
    Sales (as a Buyer)
    Staff Member
    Anthony Whelan
    Postcode
    br7
    Experience:
    Would you use the agent again? Yes
     
    Anthony Whelan

    We had a very helpful experience with Anthony being at the forefront of the negotiations. I was happy to see his effectiveness in getting our points across to the vendor, and expediting the deal. We appreciate his calm and respectful dealing.

    Comments on the Agents fees

    “N/A”


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  2. A 1-star review by 'Richard' 2/10/2014

    Branch:
    123A Gloucester Road (South Kensington) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    No staff selected.
    Postcode
    W14
    Rent PCM
    £1350
    Experience:
    Would you use the agent again? No
    Upload a reviwer profile image

    ""Where to start? The fees are outrageous (however this is unfortunately the norm for London) The agent was wholly unprofessional, pleasant enough until you have any question regarding the tenancy agreement, to which they seem to take great disdain and will have no consideration for your requests.
    One clause states that the tenant has to abide by the terms & conditions of the Leashold of the Property. This was a major point of contention with Winkworth who stated I would not be given sight of the Leasehold and I would have to sign the tenancy agreement agreeing to the terms regardless. I am amazed that some tenants must actually do this without requesting a copy of the Leasehold.
    The list of other issues during the transaction is endless although I hate reading long reviews so I will stop here..
    Simply avoid if you can.

    What could Winkworth Estate Agents do to change your mind??

    “Start thinking and acting on behalf of both parties involved in the transaction. Your fees certainly give you the flexibility to put some hours in.”


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  3. A 5-star review by 'Dominic' 1/10/2014

    Branch:
    299 Kennington Road (Kennington) (London) (Greater London)
    Services:
    Lettings (as a Landlord)
    Staff Member
    Chris Cooper
    Postcode
    SE11
    Rent PCM
    £1850
    Experience:
    Would you use the agent again? Yes
     
    Chris Cooper

    Chris and the team at Winkworth Kennington handled the letting of my property very well, keeping me up to date regularly on any developments and being very responsive to dealing with any questions. The best I've found in the area.

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  4. A 5-star review by 'Tom' 1/10/2014

    Branch:
    299 Kennington Road (Kennington) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Nicole Freeman
    Postcode
    SW9
    Rent PCM
    £1600
    Experience:
    Would you use the agent again? Yes
     
    Nicole Freeman

    Nicole was extremely helpful throughout the viewings process, getting in touch to sort things out and resolving any issues very effectively.

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  5. A 5-star review by 'houseseller' 28/9/2014

    Branch:
    90 Walm Lane (Willesden Green) (London) (Greater London)
    Services:
    Sales (as a Vendor)
    Staff Member
    Tormod Smith, Russell Chilvers
    Postcode
    NW10
    Sold Price
    £400000
    Experience:
    Would you use the agent again? Yes
     
    Tormod SmithRussell Chilvers

    Tormod and Russell dealt with a rather long and difficult sale in an efficient and professional manner. Both are pleasant to deal with, intelligent, quick to understand, hard working and were always on the ball chasing things up and letting us know how things stood. They certainly raised my opinion of estate agents

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  6. A 5-star review by 'jthompson' 26/9/2014

    Branch:
    16 High StreetChislehurstKent ( ) (Chislehurst) (Kent)
    Services:
    Sales (as a Vendor)
    Staff Member
    Anthony Whelan
    Postcode
    No postcode selected.
    Experience:
    Would you use the agent again? Yes
     
    Anthony Whelan

    Hi Anthony,

    I just wanted to thank you for the great job on selling the house.

    I really appreciated your high level of support, understanding and advice that remained consistent throughout the entire process. This combined with a calm and comprehensive approach helped to make the sale as smooth as it could have possibly been.

    Thanks also to Carly and Steve who were equally professional and supportive whenever called upon.

    All the very best and hope that you enjoyed the wine!

    Kind regards

    Jamie

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  7. A 5-star review by 'Penny Rainbow' 24/9/2014

    Branch:
    299 Kennington Road (Kennington) (London) (Greater London)
    Services:
    Sales (as a Buyer)
    Staff Member
    Chris Cooper
    Postcode
    SE11
    Sold Price
    £322000
    Experience:
    Would you use the agent again? Yes
     
    Chris Cooper

    Chris Cooper is evidently very well informed about the area and as I am from Surrey this was very important for me. Chris was happy to accommodate my time schedule, which fell slightly out of hours. Throughout the negotiations I was kept well informed.
    Furthermore, just recently he gave me candid advice, which subsequently resulted in me purchasing Battersea and another agent received the commission.
    I think Chris will go the distance as an agent because he gives his genuine opinion which is not always beneficial to him in the short term.

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  8. A 5-star review by 'Hannah' 24/9/2014

    Branch:
    299 Kennington Road (Kennington) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Chris Cooper
    Postcode
    SW9
    Rent PCM
    £1235
    Experience:
    Would you use the agent again? Yes
     
    Chris Cooper

    Chris was an excellent help to us when we were trying to find a property to rent this year. He went out of his way to provide us with all the information we asked for and to arrange a second viewing when we requested one. He has always replied promptly to emails and made the rental process very clear and easy for us. This is the best experience I have had with an Estate Agent in the past 4 years, since I have been using agencies to rent properties.

    Comments on the Agents fees

    “ALTHOUGH THERE WERE MORE FEES THAN I WAS EXPECTING FOR SERVICES SUCH AS CHECK-IN, CHECK-OUT, RESIGNING, GUARANTOR CHECKS ETC., THESE WERE ALL OUTLINED CLEARLY AT THE START OF THE RENTAL PROCESS AND I AM HAPPY TO PAY THEM IF THE STANDARD OF SERVICE CONTINUES TO BE AS HIGH AS IT HAS BEEN SO FAR.”


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  9. A 5-star review by 'Claudia and Maurizio' 24/9/2014

    Branch:
    299 Kennington Road (Kennington) (London) (Greater London)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Chris Cooper
    Postcode
    SE1
    Rent PCM
    £2
    Experience:
    Would you use the agent again? Yes
     
    Chris Cooper

    We had the pleasure to work with Chris Cooper and he was professional, helpful and very knowledgeable. An issue with contacting our previous landlord came up and it was out of our control, so Chris stepped in and helped us providing alternative valid reference. He made sure the first day of rent was pushed back one week until we had all documents ready- meaning we would not lose one week of rent we did not enjoy. He was always polite, understanding and a great mediator. We enjoyed and appreciated his efforts- we highly recommend his expertise and professional help.

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  10. A 5-star review by 'N Hodges' 24/9/2014

    Branch:
    207-217 Lavender Hill (Battersea) (London) (Greater London)
    Services:
    Lettings (as a Landlord)
    Staff Member
    Courtney Mayer
    Postcode
    SW4
    Rent PCM
    £270
    Experience:
    Would you use the agent again? Yes
     
    Courtney Mayer

    Always helping me,gives good advise looks after me, my tenant,and my flat, nothing to much trouble. Thank-you

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