Winkworth

Reviewed by Ladder Dweller on 17th April 2009

Services: Sales (Prospective customer)
Property: Residential
Experience: Would you use the agent again?  No
IP address: SZN.UZD.TUN.UZM

(Harringay branch) After putting in a serious offer on a property, I heard nothing for 8 and a half weeks. After this I grew tired of waiting I grew disillusioned with the agent and the seller, and took the decision to withdraw and try elsewhere. I then received a load of abuse from someone called Ennis or similar, who told me I should buy in Scotland! Well, I had the last laugh after buying a great flat and receiving a call from the same guy a few months later trying to drum up business. Needless to say, I told him where to go.

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Reviewed by NOT Worth It on 15th April 2009

Services: Lettings (as a Tennant)
Property: Residential
Experience: Would you use the agent again?  No
IP address: WHK.3SC.AA1.3BK

I'm surprised there aren't more bad reviews of this company - everyone I've spoken to who have had the misfortune of renting with Winkworth (London East & West) have commented on their poor service.

We waited months to have anything fixed and received emails off them which were so badly written we wondered how some of them had even got a job.

When it comes to checking out of the property they absolutely take the mickey - they tried to take off £50 from our deposit for a cheap bedside table having no runners on the bottom drawer even though there had never been any in the first place!

Avoid!

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Reviewed by zara on 21st December 2007

Services: Sales (Prospective customer)
Property: Residential
Experience: Would you use the agent again?  Yes
IP address: 300.030.00F.MDR

You really can talk business with them and they are flexible and do what they can for the buyer and the seller at the same time. Straightforward and good honest sales.

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Reviewed by Mr Q on 3rd July 2007

Services: Sales (as a Vendor)
Property: Residential
Experience: Would you use the agent again?  Yes
IP address: C0V.404.040.C0V

Reviewed by KubilaiKhan on 9th October 2006

Services: Sales (as a Buyer)
Property: Residential
Experience: Would you use the agent again?  No
IP address: UIT.BN0.BUM.04B

We used Winkworth a couple of years ago to buy a house. We weren't particularly impressed. Despite registering with them, they failed to inform us of a property that exactly matched our specifications. We only saw it because we happened to walk past the window.
All through the subsequent sale process, Winkworth were never on top of what was going on and never had any idea when processes were likely to complete, what needed to happen next and so on. We were lucky to be directly in touch with the seller, so we could work out where the hold ups were (often it was the solicitors) and take action. We felt Winkworth didn't earn it's commission. It was hard to see what value they provided apart from the window that we saw the property in. As buyers, of course, it wasn't our problem but it certainly put us off using them when we come to sell our property.
It's hard to comment on value for money etc. as we don't know how much the seller paid.

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