Wilson Hawkins
based on 2 ratings. This website contains 2 user reviews of Wilson Hawkins.
Agent Information
Wilson Hawkins
Wilson Hawkins Plc Chartered Surveyors are a professional independent company established for over 30 years. The majority of our sales and lettings result from personal referral and with our detailed track record, it is easy to see why.
Offices / Branches
Wilson Hawkins has not joined our 'transparent agent' scheme yet.
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Customer Reviews
-
by 'Carla' 28/2/2012
- Branch:
- 29-35 High Street Harrow on the Hill
- Services:
- They manage our building
- Experience:
- Would you use the agent again? No
They dont reply to emails, letters. Minutes of meetings are handed out a year after the meeting has taken place, just before the next yearly meeting takes place. They seem to attend meetings just for the sake of attending. Yearly reports incorrect.
Very disappointing, unable to clarify costs, very unfriendly.
Our costs apparently will be going down but they increased the monthly fee for each apartment and when asked why, they just dont come back to a person. Just for you to know, we pay well over £200 per month for management fees! Its ridiculous.
During meetings ignore people's queries to the point that other residents have to stop them and point this out.
NO PROFESSIONALISM at all in various aspects. Very very disappointing, do not recommend them at all!!Was this review helpful? Yes
-
by 'mashie' 25/5/2011
- Branch:
- 29-35 High Street Harrow on the Hill
- Services:
- Conveyancing
- Experience:
- Would you use the agent again? No
Very old-fashioned. Possibly ok if you expect to sell to someone who walks through their door, dark ages as far as internet and photography goes. Very slow response to email, complete failure to keep promises of regular updates. It took months for them to correct their inaccurate particulars and they never improved on their 90s style photos (the sort where you see two thirds of the room in a triangle - most agents do better than this these days). It took about 4 months to get a floor plan in the paper particulars (the electronic ones weren't in use). It took about 6 months to post at all on... (read more)
Was this review helpful? Yes
. It took about 4 months to get a floor plan in the paper particulars (the electronic ones weren't in use). It took about 6 months to post at all on Right Move. After we corrected the particulars it took about 6 months more to have them updated on the one website used.
After three months they suggested lowering the price not because prices had fallen in the past three months (which would have been reasonable) but because prices had fallen in the past 4 years (mostly irrelevant since we advertised at the price they had recommended 3 months previously). This is just laziness.
Gordon has no appreciation how poor his service is and no interest in learning about the modern way of buying and selling houses. He has 35 years' experience selling houses and no experience learning how times change. Tons of hassle to deal with and no result - partly because of the feeble use of modern technology./&display=popup&link=http://www.allagents.co.uk/review/10232/&redirect_uri=http://www.allagents.co.uk/review/10232/ "Share on your Facebook Wall"){kind=logo}
