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Whitegates

Agent rating: 4.6 out of 5.0 based on 147 ratings. This website contains 147 user reviews of Whitegates.

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Agent Information

Whitegates

Award winning Sales and lettings Agent covering the Midlands, North of England and North Wales

Offices / Branches

Reviews
Agent Details
Review Stats
Agent Fees
Staff Members
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This Agent ranked 4 out of 9274 in the UK

Overall Customer Rating

4.64 out of 5.00

139 recommend
8 disapprove

Customer Reviews (Page 1 of 5)
show me only reviews from..

A 4-star review by 'Thiaga' 20/2/2012

Branch:

74 Mill Lane West Derby

Services:
Lettings (as a Tenant)
Experience:

Would you use the agent again? Yes

Got shown house quickly,the house was nice, got paper work was done quickly as asked for

Was this review helpful? Yes
A 5-star review by '-' 17/2/2012

Branch:

74 Mill Lane West Derby

Services:
Lettings (as a Tenant)
Experience:

Would you use the agent again? Yes

I have always been impressed with the customer service received at Whitegates. The lettings team never fail to deal with any of my issues in a timely and efficient manner. They go the extra mile to make sure I am happy in the property I rent. With my most recent problem they contacted the landlord on my behalf and arranged for someone to come out quickly to sort the problem.

Was this review helpful? Yes
A 2-star review by 'DAVID' 16/2/2012

Branch:

74 Mill Lane West Derby

Services:
Lettings (as a Landlord)
Experience:

Would you use the agent again? No

rent always late and i get no feed back about property or tenants. fittings have been installed without my consent and phone calls not returned

Was this review helpful? Yes
A 5-star review by 'Steve & Vicky Newton' 13/2/2012

Branch:

6 Church House Meigh St/Old Hall St Hanley

Services:
Lettings (as a Landlord)
Experience:

Would you use the agent again? Yes

Outstanding service at every level whether we dealt with Adrian or the girls in the office. We will use Whitegates again when one of our other properties becomes available and we thought the Tenant fees were very competative

Was this review helpful? Yes
A 5-star review by 'Helen' 12/2/2012

Services:
Sales (as a Buyer)
Experience:

Would you use the agent again? Yes

Maureen was great thoroughout the process, pre and during conveyance. She was approachable, available and helpful. Maureen answered all of my questions swiftly and asked me any questions the vendor had. She was a perfect agent, very professional and friendly.
Even post sale, Maureen has helped out with a forwarding address for the vendor.
I'd happily use Whitegates in Dewsbury again, they are a great team.

Was this review helpful? Yes
3
people found
this helpful.

A 5-star review by 'maddo' 12/2/2012

Branch:

74 Mill Lane West Derby

Services:
Sales (as a Vendor)
Experience:

Would you use the agent again? Yes

Whitegates were fantastic! They helped us set the right price. The done everything for us, including photographs, full description write-up, adverts online (all the usual places), advert in store and in local papers. They kept us informed along the way and our property had sold within 6weeks!!!

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3
people found
this helpful.

A 5-star review by 'Arthur Waine' 10/2/2012

Branch:

74 Mill Lane West Derby

Services:
Lettings (as a Landlord)
Experience:

Would you use the agent again? Yes

I have used Wwhitegates Lettings for many years and they have always been helpful and professional.

Was this review helpful? Yes
2
people found
this helpful.

A 5-star review by 'gerry cummings' 10/2/2012

Branch:

74 Mill Lane West Derby

Services:
Lettings (as a Landlord)
Staff Member

Sarah Clark

Staff Member

Sarah Clark

Experience:

Would you use the agent again? Yes

Frankly its very easy to forget I own the properties the girls take care of everything and if there is a problem they do most of the "running round" to sort it out.

Was this review helpful? Yes
1
person found
this helpful.

A 5-star review by 'Rebecca Goulden' 9/2/2012

Branch:

whitegates lettings unit 2,64-66 john william street

Services:
Lettings (as a Tenant)
Staff Member

Emma Colman

Experience:

Would you use the agent again? Yes

I have dealt with Emma Colman at Whitegates Letting agents in Huddersfield. In the line of work i am in i deal with many letting agents in different areas and companys and i felt that Emma was especially helpful, she was very quick at responding to enquiries, property signings went smoothly and property managerment thereafter was great. Thank you.

Was this review helpful? Yes
2
people found
this helpful.

A 5-star review by 'Beeston Landlord' 3/2/2012

Branch:

156 High Road Beeston

Services:
Lettings (as a Landlord)
Experience:

Would you use the agent again? Yes

I've used Whitegates Beeston as a landlord for many years and have always been happy with the level of service and friendly manner. To date I have had no problems finding new and suitable tenants.

Was this review helpful? Yes

1
person found
this helpful.

A 5-star review by 'Elliot1' 1/2/2012

Services:
Sales (as a Buyer)
Experience:

Would you use the agent again? Yes

We would like you to know how pleased we are with the staff at the Mirfield office. They have been very supportive and helpful with regards to our renting, buying and selling houses. We would especially like to thank Katharine, Christianne, Chris and Tim who are being most supportive in the selling of our present property. We would like to pass on our sincere thanks to them all.

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2
people found
this helpful.

A 5-star review by 'Paul Pearson' 31/1/2012

Branch:

4/6 Bethel Street

Services:
Lettings (as a Tenant)
Experience:

Would you use the agent again? Yes

I was very pleased with the overall service provided by Whitegates. Emma Colman dealt with our move and made the whole process very straight forward with her hard work and effort. I would certainly recommend using Whitegates to anyone looking to rent a property!

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1
person found
this helpful.

A 5-star review by 'Dorothy' 31/1/2012

Branch:

156 High Road Beeston

Services:
Lettings (as a Landlord)
Experience:

Would you use the agent again? Yes

We are very happy with the service we receive from Whitegates. All the staff are efficient, friendly and helpful.
We have never had any problems letting our properties through them and have recommended them to others.

Was this review helpful? Yes
A 5-star review by 'Andy' 30/1/2012

Branch:

156 High Road Beeston

Services:
Lettings (as a Tenant)
Staff Member

Louise Slater

Experience:

Would you use the agent again? Yes

We have been renting a property with Whitegates Lettings in Beeston for the last five years. During this period, we have contacted them on several occasions to arrange work or fix minor issues. We have always found them very helpful and efficient. We have been especially impressed with their agent Louise Slater. She has handled the majority of our requests and has always done so in a very fast, friendly and profession manner.

Was this review helpful? Yes
A 5-star review by 'Craig' 29/1/2012

Branch:

30 Ropergate

Services:
Surveys
Staff Member

Sarah Clark

Staff Member

Adele Black

Experience:

Would you use the agent again? Yes

I would certainly recommend them to friends or family, they only had my interests at heart

Was this review helpful? Yes
4
people found
this helpful.

A 5-star review by 'Graham Johnson, Whitegates' 28/1/2012

Branch:

15 Regent Street

Services:
Lettings (as a Landlord)
Experience:

Would you use the agent again? Yes

This was the first time I had let a property out so I was unsure of the process. Initially I was going to contact a variety of estate agents to get a full management service quote then decide who to go with. I rang whitegates and was immediately impressed. I spoke to Graham Johnson who was genuinely interested in helping me, gave me all the info I needed and fantastic customer service. I knew then that I would not ring any other estate agent. If Graham and the other office staff could give such good service to me then I knew that they would be exactly the same when any potential tenants ring or visit to talk about my property. I was extremely confident that I chosen the best estate agent to deal. Throughout the process I had many queries and questions. I never felt uneasy picking up the phone and nothing was too much trouble. As Graham had predicted, within days of advertising my property, I had tenants. It all went very smoothly and I am very happy. Graham was amazing and is a credit to Whitegates. Thank you again.

Was this review helpful? Yes
A 5-star review by 'Martin' 28/1/2012

Branch:

386 Dewsbury Road

Services:
Lettings (as a Landlord)
Experience:

Would you use the agent again? Yes

I have been very happy with Whitegates over the past years, communication has always been good and anything needing doing has been dealt with with ease. We live in Australia and I feel confident the house is in good hands and the tenants are being looked after. I would like to thank Ami in particular for her personal and friendly service.

Was this review helpful? Yes
1
person found
this helpful.

A 5-star review by 'trouble monkey!!' 26/1/2012

Services:
Lettings (as a Tenant)
Experience:

Would you use the agent again? Yes

i went through Whitgates Barnsley had they mad what i though would be a stressful job so much easier! i spoke to a few members off staff at the Barnsley branch and all were excellent in helping me into my new property many thanks :)

Was this review helpful? Yes
2
people found
this helpful.

A 5-star review by 'Mr Perry' 26/1/2012

Branch:

74 Mill Lane West Derby

Services:
Sales (as a Buyer)
Experience:

Would you use the agent again? Yes

I recently purchased a property using this branch and found their service to be excellent. The agent I dealt with (kevin) kept me up to date with all proceedings and was always helpful and informative. I couldn't have asked for a better service. I would certainly recommend this branch to others, whether that be as a buyer or seller.

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1
person found
this helpful.

A 5-star review by 'Ian Knowles' 23/1/2012

Services:
Sales (as a Vendor)
Experience:

Would you use the agent again? Yes

The service received was of a very high standard. We received regular updates as the processes of selling continued until the final completion to-day. We are very happy at the quality of service and will recommend others to use Whitegates in Brighouse.

Was this review helpful? Yes

A 5-star review by 'Maz' 20/1/2012

Branch:

65 Daisy Hill

Services:
Sales (as a Buyer)
Experience:

Would you use the agent again? Yes

An absolute pleasure to deal with. Maureen at Whitegates was extremely helpful and assisted us throughout the process. House buying can be a complex, fraught and stressful ordeal at times. Our experience with Whitegates and Maureen in particular was very easy and straightforward. The communication and assistance we received ensured the whole process was smooth and stress free. I think other estate agents could learn a thing or two from Maureen about how to treat buyers. Small things made big differences, being kept informed at all times. The fact Maureen did everything in her power to help us when there were minor snags. All this added up to a stress free and dare I say an enjoyable experience! I would recommend Whitegates wholeheartedly and based on my experience with two house purchases from them all I can say is service second to none. People are quick to complain when they receive bad service so I think praise should be given for good service. In that respect I can't praise Maureen enough and wish her the very best. A pleasure to deal with.

Was this review helpful? Yes
A 5-star review by 'Caroline Clegg' 17/1/2012

Branch:

65 Daisy Hill

Services:
Sales (as a Buyer)
Experience:

Would you use the agent again? Yes

The staff were excellent could not fault them. Very prompt and efficient dealing with any matters that arose and always in a friendly and approachable manner.

Was this review helpful? Yes
A 5-star review by 'Phil from Nottingham' 16/1/2012

Branch:

156 High Road Beeston

Services:
Lettings (as a Tenant)
Experience:

Would you use the agent again? Yes

Armond and Louise at Whitegates in Beeston have provided us with an excellent service that is still on going as I write this review. They have efficiently and professionally dealt with all aspects of our move and have accommodated all of our requests, questions, quieries and concerns with a care, attention to detail, and a personal touch that is rarely found in customer service these days.

I would fully recommend using their services because at the end of the day, you want to have good pepole who are willing to help and support you in a process that is fraught with difficulties and pit falls.

Overall rating : Excellent!

Was this review helpful? Yes
A 5-star review by 'M seehra' 15/1/2012

Branch:

156 High Road Beeston

Services:
Lettings (as a Landlord)
Experience:

Would you use the agent again? Yes

I have been letting my properties (13) through Whitegates for the past 8 years, the whole team are very professional. they thoroughly check all tenants, never had any problem with any tenants. All the staff are very pleasant.persuade personally reccomended them to friends and colleagues and all have been very satisfied. And remember cheapest is not always best

Was this review helpful? Yes
A 5-star review by 'Rebecca' 15/1/2012

Branch:

156 High Road Beeston

Services:
Lettings (as a Tenant)
Experience:

Would you use the agent again? Yes

We've been with Whitegates now for 2 & 1/2 years. Whenever there is a problem I know that I can drop Marie at Whitegates an email & she will work to help me get whatever it is sorted ASAP. This is a great comfort & I recommend Whitegates as a letting agent whole-heartedly

Was this review helpful? Yes
A 5-star review by 'Whitegates' 15/1/2012

Branch:

156 High Road Beeston

Services:
Lettings (as a Tenant)
Experience:

Would you use the agent again? Yes

I am writng to say how pleased i was with the excellent service i received from all the staff at Whitegates, Beeston, Nottm. Armond Ghahramani dealt with me the most, & i receved an excellent service from him., which includes the proffessional way he dealt with my move, & the very pleasant manner that he conducts himself. Absolutely first class. Armond dealt with the necessary paperwork, & went out of his way to meet me at the house in an evening time which helped me alot, & helped progress the move quicker.. Thanks Armond, & thanks to all the staff at Whitegates. Ps, sorry for the delay in replying to your email. Been busy with work commitments, & the move. I received the keys on 05.12.11.

Was this review helpful? Yes
A 5-star review by 'JOE SHANNON' 13/1/2012

Branch:

498 Rice Lane Walton Vale

Services:
Lettings (as a Tenant)
Experience:

Would you use the agent again? Yes

I have found all members of staff at Rice lane walton Liverpool really really helpful and professional in all my dealings with them when at times I have needed things to be looked at or fixed there is never a long wait for anything to be sorted out. And as proof of this I have just resigned for another 12 months with Pam today

Have a great weekend Folks

Mr Joe Shannon

Was this review helpful? Yes
A 5-star review by 'janie' 13/1/2012

Services:
Lettings (as a Landlord)
Experience:

Would you use the agent again? Yes

I have been very pleased with the services I have received from the Pontefract branch of Whitegates. They were most helpful in sourcing people to do property repairs and in providing advice and help. I would recommend them and i would use them again

Was this review helpful? Yes
A 5-star review by 'Ian phiffer' 13/1/2012

Branch:

whitegates lettings unit 2,64-66 john william street

Services:
Lettings (as a Tenant)
Experience:

Would you use the agent again? Yes

In the 15 months of dealing with the lettings team at Huddersfield they have been the most accomodating and helpful. I have never had to wait for any length of time for answers to my questions, they were always freindly and always resolved any issues I had(though not many) in a very quick and efficient manner.
I would still be with them if they had been able to get me a property where I have moved to.
They have been an absolute pleasure to deal with.

Was this review helpful? Yes
A 4-star review by 'Andrew Moody' 12/1/2012

Branch:

30 Ropergate

Services:
Lettings (as a Tenant)
Experience:

Would you use the agent again? Yes

I have dealt with Adele Black now for quite some time and have found her to be most efficient, very polite & "Chirpy" ( if that's the word).

Was this review helpful? Yes

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Agent Details for Whitegates

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Review Statistics for Whitegates

Review Summary

Total Reviews:
147: Total Ratings:
147: First Review :
31/12/2007: Latest Review:
20/02/2012

Overall Review Performance

Recommend :
139: Disapprove :
8

Individual Services Review Performance

From Landlords	From Tenants	From Vendors	From Buyers

Recommend:64	Recommend:26	Recommend:29	Recommend:15
Disapprove:3	Disapprove:3	Disapprove:1	Disapprove:0

Surveys	Conveyancing	Lettings (Prospect)	Sales (Prospect)

Recommend:1	Recommend:1	Recommend:1	Recommend:1
Disapprove:0	Disapprove:0	Disapprove:0	Disapprove:1

They manage our building	They are our factor	They manage our estate

Recommend:0	Recommend:0	Recommend:1
Disapprove:0	Disapprove:0	Disapprove:0

Staff Members

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Agent Fees

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Complaints Procedure

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Whitegates

Transparent Agent

Agent Information

Whitegates

Offices / Branches

This Agent ranked 4 out of 9274 in the UK

Overall Customer Rating

Customer Reviews (Page 1 of 5) show me only reviews from.. Please select.. Landlords Tenants Buyers Sellers No's Yes's

A 4-star review by 'Thiaga' 20/2/2012

A 5-star review by '-' 17/2/2012

A 2-star review by 'DAVID' 16/2/2012

A 5-star review by 'Steve & Vicky Newton' 13/2/2012

A 5-star review by 'Helen' 12/2/2012

A 5-star review by 'maddo' 12/2/2012

A 5-star review by 'Arthur Waine' 10/2/2012

A 5-star review by 'gerry cummings' 10/2/2012

A 5-star review by 'Rebecca Goulden' 9/2/2012

A 5-star review by 'Beeston Landlord' 3/2/2012

A 5-star review by 'Elliot1' 1/2/2012

A 5-star review by 'Paul Pearson' 31/1/2012

A 5-star review by 'Dorothy' 31/1/2012

A 5-star review by 'Andy' 30/1/2012

A 5-star review by 'Craig' 29/1/2012

A 5-star review by 'Graham Johnson, Whitegates' 28/1/2012

A 5-star review by 'Martin' 28/1/2012

A 5-star review by 'trouble monkey!!' 26/1/2012

A 5-star review by 'Mr Perry' 26/1/2012

A 5-star review by 'Ian Knowles' 23/1/2012

A 5-star review by 'Maz' 20/1/2012

A 5-star review by 'Caroline Clegg' 17/1/2012

A 5-star review by 'Phil from Nottingham' 16/1/2012

A 5-star review by 'M seehra' 15/1/2012

A 5-star review by 'Rebecca' 15/1/2012

A 5-star review by 'Whitegates' 15/1/2012

A 5-star review by 'JOE SHANNON' 13/1/2012

A 5-star review by 'janie' 13/1/2012

A 5-star review by 'Ian phiffer' 13/1/2012

A 4-star review by 'Andrew Moody' 12/1/2012

Agent Details for Whitegates

Review Statistics for Whitegates

Staff Members

Agent Fees

Complaints Procedure

Contact Agent

Customer Reviews (Page 1 of 5)
show me only reviews from..