Wooster and Stock - Camberwell, SE5
based on 24 ratings. This website contains 24 user reviews of Wooster and Stock - Camberwell, SE5.
Agent Overview
Wooster and Stock
39 Grove Lane
Camberwell
London
Greater London
SE5 8SP
Fax: 08456 800 461
Filter Reviews
- Sales (as a Vendor)16
- Sales (as a Buyer)5
- Sales (Prospective customer)0
Lettings (as a Landlord)0- Lettings (as a Tenant)3
- Lettings (Prospective customer)0
- Repair/Property Management0
They manage our building0- They are our factor0
- They manage our estate0
They arranged our mortgage0- Re-Mortgages (Prospective Customer)0
- Mortgages (Prospective Customer)0
Surveys0- Conveyancing0
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Branch Information for Wooster and Stock, SE5
A description of Wooster and Stock in SE5 in London is currently unavailable.
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Customer Reviews
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FEATURED REVIEW4
people found
this helpful.
by 'Claire Morris' 19/3/2013
- Branch:
- 39 Grove Lane, Camberwell
- Services:
- Sales (as a Vendor)
- Staff Member
- No staff selected.
- Postcode
- SE15
- Experience:
- Would you use the agent again? Yes
Its always great to have your faith restored in Estate Agents and Wooster & Stock did just that and more. A professional but friendly service from the start. I met with Luke who valued my property and from that moment on I was confident I was in good hands. No wide boy chat from these guys. The property was photographed beautifully and the write up was honest, witty and informative. Thanh was fantastic in advising us on everything from pricing, arranging viewings, to negotiating more challenging parts of the sale. Always proactive and on top of everything, more so than my Solicitor, so someone like Thanh is a real asset when your not familiar with the world of property buying and selling. Prior to selecting Wooster & Stock to sell my property, I had been advised to market my property for a lot less and for higher fees and frankly the advice from a huge, well known chain was amateur. I cannot reccomend Wooster & Stock highly enough and if I sell a future property, they would undoubtedly be my first choice.
Was this review helpful? Yes
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by Paul harvey, Tue 18th June 2013
- Branch:
- 39 Grove Lane, Camberwell
- Services:
- Sales (as a Vendor)
- Staff Member
- No staff selected.
- Postcode
- SE5
- Experience:
- Would you use the agent again? No
I feel the agents do not work with the seller, if you are moving out of the area as you are no longer seen as a potential client and almost a hinderance . When the details of the sale were passed over to my solicitor for payment, Wooster and Stock charged 1.5% and not 1.25% as previously advised and agreed in my contract with them. CHECK YOUR INVOICE CARFULLY. On the day of completion I went to the estate agents to drop off my keys, only to find they had moved office without advising me (how difficult is it to advise all current clients of the new address) the excuse the phone lines have only gone live, do we not all use mobiles now!!!!!! On the plus side the website,pictures and marketing is excellent, I met with Luke and Gemma and I can\'t fault them. If only they were available for all viewings
Was this review helpful? Yes
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by Charlie Godet Thomas, Sat 8th June 2013
- Branch:
- 39 Grove Lane, Camberwell
- Services:
- Sales (as a Buyer)
- Staff Member
- Ali Devlin
- Postcode
- SE15
- Experience:
- Would you use the agent again? Yes
From the start we received an informed and helpful service and never felt like we were being pushed into anything. We had had previous experiences of being shown bad properties by other agents who failed to recognise the negative aspects of the properties. Not so with Wooster and Stock who always gave the impression that we were there to make the decision ourselves. Ali (Devlin) was lovely to work with and incredibly efficient despite the fact that this was the first property we had bought and were learning as we went along. can\'t recommend highly enough. Charlie
Was this review helpful? Yes
View All Comments (1)by Ali Devlin 11/06/2013
Thank you very much for your positive comments. I wish you all the best in your new home - hopefully we can help you again in the future. -
by Robiniho, Tue 4th June 2013
- Branch:
- 39 Grove Lane, Camberwell
- Services:
- Sales (as a Buyer)
- Staff Member
- No staff selected.
- Postcode
- SE5
- Experience:
- Would you use the agent again? Yes
I found Wooster Stock very friendly and helpful (I know all agents to buyers are) but as I was particularly demanding with regarding the fact it had taken an extremely long time to find a good place I had a lot of fears and wanted everything done quickly. They were always ready and cheerful in assisting me with my purchase. I was impressed by the response time. I never felt that they left me waiting.
Was this review helpful? Yes
-
6
people found
this helpful.
by 800poundsdown, Thu 7th March 2013
- Branch:
- 39 Grove Lane, Camberwell
- Services:
- Lettings (as a Tenant)
- Staff Member
- Bruce Alsen, Ewen McFee
- Postcode
- SE5
- Experience:
- Would you use the agent again? No
Moved into an overpriced decrepit house on Grove Lane owned by Wooster & Stock. Upon moving in my room was unlivable, with an entire wall covered in damp and the whole room covered in filth. It took 3 months of unanswered emails for Bruce to send someone to fix the wall. In between those three months the damp spread throughout my room and into the bathroom. I always dealt with a different estate agent each time I spoke to W&S, and none of them seemed to communicate with one another, so I was always getting different information. On top of that we had no heat and Bruce didn\'t send... (read more
Was this review helpful? Yes
)
View All Comments (1)by Luke Wooster Ltd. 07/06/2013
Luke Wooster totally understands and empathises with you with regard to the problems you endured during your tenancy. Wooster & Stock (Lettings) LLP was sold earlier this year and your tenancy and return of your deposit would now be managed by Boston Property. Bruce would continue to be your point of contact if this has not been resolved already. Luke Wooster Ltd t/as Wooster & Stock solely concentrates on the sale of property. -
2
people found
this helpful.
by Dan Barraclough, Sat 15th December 2012
- Branch:
- 39 Grove Lane, Camberwell
- Services:
- Sales (as a Buyer)
- Staff Member
- Luke Wooster
- Postcode
- SE15
- Experience:
- Would you use the agent again? Yes
Luke and his team provided an excellent service. They understood quickly what we were looking for and Luke has a nice laid back manner. More importantly, he clearly knows the area and so I felt I could trust his judgement. They were always accomodating with viewings (we had 3). Crucially, they kept the pressure on both sides to reach settlement before completion but did so with a friendly manner.
Was this review helpful? Yes
-
2
people found
this helpful.
by Keith, Thu 13th December 2012
- Branch:
- 39 Grove Lane, Camberwell
- Services:
- Sales (as a Vendor)
- Staff Member
- No staff selected.
- Postcode
- SE5
- Experience:
- Would you use the agent again? Yes
They suggested a significantly higher price than any other agent proposed, obtained it, and calmed my nerves while waiting to achieve it (I had a deadline). They showed nothing but calm professionalism and i had no qualms about leaving them with keys and negotiations.
Was this review helpful? Yes
-
2
people found
this helpful.
by Kerry Pollard, Thu 13th December 2012
- Branch:
- 39 Grove Lane, Camberwell
- Services:
- Sales (as a Vendor)
- Staff Member
- , Robert Huntly
- Postcode
- SE15
- Experience:
- Would you use the agent again? Yes
Wooster & Stock had managed my tenanted property for many years and given an exceptional service so I had no hesitation in appointing them as Agent when I wanted to sell my property. They were totally professional, polite, attentive and very speedy - I sold within a short time at the asking price. I am delighted and would recommend them without reservation.
Was this review helpful? Yes
-
1
person found
this helpful.
by Alastair, Thu 13th December 2012
- Branch:
- 39 Grove Lane, Camberwell
- Services:
- Sales (as a Vendor)
- Staff Member
- Luke Bishop, Julia Russell
- Postcode
- SE5
- Experience:
- Would you use the agent again? Yes
In total the property was on the market for 6 months. It took a while for viewings to get going and then it felt like things slowed down. Whether this was due to a slow period in the market or an element of inactivity on the part of the agent I really couldn\'t say for sure. However, with the introduction of a new agent (Julia Russell) a suitable offer was accepted and a sale was achieved quickly and successfully. Julia was there to help with the problems that come with seeing a sale through and worked hard to keep the solicitors, seller and buyers well informed and in constant discussion. Keeping a sale ticking over without any lulls is no mean feat and it\'s generous acts such as Julia providing a contact number whilst on holiday that really makes the difference.
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5
people found
this helpful.
by Christina, Mon 10th December 2012
- Branch:
- 39 Grove Lane, Camberwell
- Services:
- Lettings (as a Tenant)
- Staff Member
- No staff selected.
- Postcode
- SE5
- Experience:
- Would you use the agent again? No
I am still quite shocked how Wooster & Stock has treated us after we moved out from one of their properties. There\'s been a complete lack of communication, and it took over 3 months to get our deposit back after numerous call, e-mails and showing up at their office. At one point I was even worried that we would never get our money back. If I knew how horrible we would be treated I would never have used this agency, and I would strongly recommend everyone to stay away from them, especially if you\'re a student and not one of their "valuable" clients. I\'ve sent them an e-mail to complaint, but haven\'t recieved an answer.
Was this review helpful? Yes
View All Comments (1)by Wooster & Stock Camberwell 17/12/2012
Wooster & Stock deal with a huge number of students tenants, as many agents in the area do not entertain the student market at all, we make a point to ensure that students are given advice and guidance and offer a good selection of properties that would not usually be available to students, furthermore Wooster & Stock are frequently invited to student housing days and offer advice and support to students – we and our landlords very much value our student tenants. The property in question is a large and old Georgian house let to a large group of house sharers. As in all tenancies... (read more) -
4
people found
this helpful.
by Jonathan, Thu 6th December 2012
- Branch:
- 39 Grove Lane, Camberwell
- Services:
- Sales (as a Vendor)
- Staff Member
- No staff selected.
- Postcode
- SE5
- Experience:
- Would you use the agent again? Yes
The good thing was that Wooster and stock sold my property although the price achieved was less than hoped for.Like a lot of other property in South London I had had subsidence issues in the past which put a lot of people off and allowed negotiation from the eventual buyers. Wooster and Stock were able to get a lot of potential customers through the door so we had lots of viewings. The viewings were all carried out by the staff and they communicated well with us over this. It seems that they have a strong presence in Camberwell so I felt that they tapped into the potential interest very well.
Was this review helpful? Yes
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2
people found
this helpful.
by Virginia Bridge, Tue 4th December 2012
- Branch:
- 39 Grove Lane, Camberwell
- Services:
- Sales (as a Vendor)
- Staff Member
- No staff selected.
- Postcode
- SE4
- Experience:
- Would you use the agent again? Yes
Wooster and Stock provided a very professional service throughout our sale. They provided good advice and handled our very difficult buyer very well. Excellent quality of publicity and sales promotion - very polished marketing, which led to a good price for our house in a time when it\'s difficult to sell. It felt like a very bespoke service, always attentive to our needs - a good balance of personal and professional. I would highly recommend Wooster and Stock to anyone wanting to sell in this area.
Was this review helpful? Yes
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2
people found
this helpful.
by Sophiam, Fri 19th October 2012
- Branch:
- 39 Grove Lane, Camberwell
- Services:
- Sales (as a Buyer)
- Staff Member
- Julia Russell
- Postcode
- No postcode selected.
- Experience:
- Would you use the agent again? Yes
It was an extremely slow and frustrating process arranging the sale of my property and it felt like it was never going to happen. I thank Wooster and Stock for helping negotiate with the seller and for their flexibiltiy in letting me view the flat and gain access. Their style is relaxed, unpushy and enthuisiastic. I am so pleased to move to the Camberwell area and the more I find out about it, the more I love it. Thank you Julia!
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-
4
people found
this helpful.
by Slade Carter, Tue 26th June 2012
- Branch:
- 39 Grove Lane, Camberwell
- Services:
- Sales (as a Vendor)
- Staff Member
- Julia Russell, Luke Bishop
- Postcode
- SE15
- Experience:
- Would you use the agent again? Yes
Wooster and Stock worked hard in all aspects of selling our property. We chose them because they showed real enthusiasm for our house great knowledge of the area and a proven track record at obtaining excellent sale prices. The marketing, photographs and description of our house were terrific. They worked with a journalist to have our property feature in a real estate column. We were initially disappointed by the small number of viewings, however, we went under offer after three and a half weeks. The agent always provided prompt feedback on viewings. The agent was good at transmitting communications between ourselves and the buyers.
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8
people found
this helpful.
by Purdy, Tue 12th June 2012
- Branch:
- 39 Grove Lane, Camberwell
- Services:
- Sales (as a Vendor)
- Staff Member
- Thanh Phan, Luke Bishop
- Postcode
- No postcode selected.
- Experience:
- Would you use the agent again? Yes
I have bought and sold through Wooster and Stock a couple of times now and they never fail to make the experience feel both smooth and effortless. They are a unique agent in their very personable approach, ability to understand you and their portfolio of property is consistently a cut above the rest. Having just sold my house last week I wanted to write and say how happy I was with the whole team at the Camberwell office. An accurate valuation, superb photography & property particulars and excellent liaising skills made for a quick and pleasurable sale. Thank you to Luke, Paul, Becky, Julia and Thanh!
Was this review helpful? Yes
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7
people found
this helpful.
by Mr and Mrs Cronin, Wed 16th May 2012
- Branch:
- 39 Grove Lane, Camberwell
- Services:
- Sales (as a Vendor)
- Staff Member
- Becky Munday
- Postcode
- No postcode selected.
- Experience:
- Would you use the agent again? Yes
We sold our house in Camberwell through Wooster & Stock last July. The sale was in no way straight forward and Becky was thoroughly calm, patient and professional throughout the process. Our Solicitor remarked that she had never worked with an estate agent of such a high standard in over 30 years of practice. We have no hesitation in recommending W&S if you are thinking of selling a property in South London.
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7
people found
this helpful.
by Lesley Knight, Tue 15th May 2012
- Branch:
- 39 Grove Lane, Camberwell
- Services:
- Sales (as a Vendor)
- Staff Member
- Becky Munday
- Postcode
- No postcode selected.
- Experience:
- Would you use the agent again? Yes
I sold my flat through W and S in July 2011, I found them professional in every way. The flat sold within 7 days and Becky was not only extremely helpful, but negotiated efficinetly with the buyers and enabled the sale to go through smoothly. Their local knowledge and success was the reason I selected them and I would have no hesitation in recommending them to others.
Was this review helpful? Yes
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6
people found
this helpful.
by jonnya, Sun 13th May 2012
- Branch:
- 39 Grove Lane, Camberwell
- Services:
- Sales (as a Vendor)
- Staff Member
- No staff selected.
- Postcode
- No postcode selected.
- Experience:
- Would you use the agent again? Yes
Very pleased with this agent\'s down-to-earth approach and efficiency. Would recommend them without hesitation!
Was this review helpful? Yes
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6
people found
this helpful.
by M Lovell, Sat 12th May 2012
- Branch:
- 39 Grove Lane, Camberwell
- Services:
- Sales (as a Buyer)
- Staff Member
- Becky Munday
- Postcode
- No postcode selected.
- Experience:
- Would you use the agent again? Yes
Becky was very patient and helpful, and once I had visited a few properties, she knew exactly the type of property I was interested in. Wooster and Stock were very good at communicating at all times, managing the offer process well, and after the offer was agreed were happy to arrange to visit the house to plan how my furniture would work. I highly recommend their personal and professional service.
Was this review helpful? Yes
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by Alice Blacker, Fri 11th May 2012
- Branch:
- 39 Grove Lane, Camberwell
- Services:
- Sales (as a Vendor)
- Staff Member
- Thanh Phan
- Postcode
- No postcode selected.
- Experience:
- Would you use the agent again? Yes
We sold our property with Wooster and Stock and I have nothing but praise for them as agents. Our house was photographed carefully and brilliantly, and we received a fantastic offer within a day of our house being on the market. They then went on to find us a great house to buy, and were incredibly patient and understanding while we waited (a long time!) for things to come good with the new house. All in all, a great service from some very nice - and human! - agents. I thoroughly recommend Wooster and Stock.
Was this review helpful? Yes
-
6
people found
this helpful.
by garyS, Fri 11th May 2012
- Branch:
- 39 Grove Lane, Camberwell
- Services:
- Sales (as a Vendor)
- Staff Member
- No staff selected.
- Postcode
- No postcode selected.
- Experience:
- Would you use the agent again? Yes
We have bought, sold and let properties through W&S. I have dealt with most members of staff there from accounts, everyone is sales and letting to the photgrapher and website person. Every one of them has been friendly, professional and on the ball. We use a lot of different agents in different areas of central London and if W&S were in all the area where our company has properties we would use them. You can talk to them honestly about prices, if a property is not selling they will tell you why, if you ask them. But they usually get the price right on how much to charge for rentals and sales anyway. I like the style of this company too. They have a way about them that is not like other estate agents. Just look at one of the properties for sale on their website. the way it\'s described isn\'t agent talk. I would have not problem recommending them to anyone, even to my mother, that\'s how good they are.
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5
people found
this helpful.
by Mia, Thu 10th May 2012
- Branch:
- 39 Grove Lane, Camberwell
- Services:
- Sales (as a Vendor)
- Staff Member
- No staff selected.
- Postcode
- No postcode selected.
- Experience:
- Would you use the agent again? Yes
We are in the early days of our property being marketed by Wooster Stock, literally three days on the market that is. We already have three viewings and we are openly raving about the professionalism, proactivity and charm of every member of staff that we have dealt with so far. We know that the team will keep on impressing us and that Wooster Stock are the right and only choice of agent in and around SE5.
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5
people found
this helpful.
by Jenny Ellery, Thu 10th May 2012
- Branch:
- 39 Grove Lane, Camberwell
- Services:
- Sales (as a Vendor)
- Staff Member
- Becky Munday
- Postcode
- No postcode selected.
- Experience:
- Would you use the agent again? Yes
We have both sold and bought properties through the Wooster & Stock office based in SE5 and we have been extremely happy with the service on both occasions. When it came to selling, we chose W&S because we always felt that their website was the best of the agents in the area. They always include a large number of quality photographs, engaging copy about the property and a useful and accurate floorplan. When we had them round to value the flat, they felt they could get a much higher sale price for our property than any of the other local agents, and although we were sceptical at... (read more
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)
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1
person found
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by lara, Fri 13th March 2009
- Branch:
- 39 Grove Lane, Camberwell
- Services:
- Lettings (as a Tenant)
- Staff Member
- No staff selected.
- Postcode
- No postcode selected.
- Experience:
- Would you use the agent again? No
Was this review helpful? Yes
 the excuse the phone lines have only gone live, do we not all use mobiles now!!!!!!
On the plus side the website,pictures and marketing is excellent, I met with Luke and Gemma and I can\'t fault them. If only they were available for all viewings/&display=popup&link=http://www.allagents.co.uk/review/58809/&redirect_uri=http://www.allagents.co.uk/review/58809/ "Share on your Facebook Wall"){kind=logo}
 was lovely to work with and incredibly efficient despite the fact that this was the first property we had bought and were learning as we went along. can\'t recommend highly enough.
Charlie/&display=popup&link=http://www.allagents.co.uk/review/58073/&redirect_uri=http://www.allagents.co.uk/review/58073/ "Share on your Facebook Wall"){kind=logo}
 but as I was particularly demanding with regarding the fact it had taken an extremely long time to find a good place I had a lot of fears and wanted everything done quickly. They were always ready and cheerful in assisting me with my purchase. I was impressed by the response time. I never felt that they left me waiting./&display=popup&link=http://www.allagents.co.uk/review/57745/&redirect_uri=http://www.allagents.co.uk/review/57745/ "Share on your Facebook Wall"){kind=logo}
 are just as bad. DON\'T move into one of their homes, you will get ripped off and live in horrible conditions./&display=popup&link=http://www.allagents.co.uk/review/49298/&redirect_uri=http://www.allagents.co.uk/review/49298/ "Share on your Facebook Wall"){kind=logo}
. Crucially, they kept the pressure on both sides to reach settlement before completion but did so with a friendly manner./&display=popup&link=http://www.allagents.co.uk/review/41217/&redirect_uri=http://www.allagents.co.uk/review/41217/ "Share on your Facebook Wall"){kind=logo}
.
They showed nothing but calm professionalism and i had no qualms about leaving them with keys and negotiations./&display=popup&link=http://www.allagents.co.uk/review/41045/&redirect_uri=http://www.allagents.co.uk/review/41045/ "Share on your Facebook Wall"){kind=logo}
 a suitable offer was accepted and a sale was achieved quickly and successfully. Julia was there to help with the problems that come with seeing a sale through and worked hard to keep the solicitors, seller and buyers well informed and in constant discussion. Keeping a sale ticking over without any lulls is no mean feat and it\'s generous acts such as Julia providing a contact number whilst on holiday that really makes the difference./&display=popup&link=http://www.allagents.co.uk/review/40990/&redirect_uri=http://www.allagents.co.uk/review/40990/ "Share on your Facebook Wall"){kind=logo}
![Facebook](http://www.facebook.com/dialog/feed?app_id=312933768820006&picture=http://allagents.co.uk/images/logo-thumbs.png&description=I am still quite shocked how Wooster & Stock has treated us after we moved out from one of their properties. There\'s been a complete lack of communication, and it took over 3 months to get our deposit back after numerous call, e-mails and showing up at their office. At one point I was even worried that we would never get our money back. If I knew how horrible we would be treated I would never have used this agency, and I would strongly recommend everyone to stay away from them, especially if you\'re a student and not one of their "valuable" clients.
I\'ve sent them an e-mail to complaint, but haven\'t recieved an answer./&display=popup&link=http://www.allagents.co.uk/review/40560/&redirect_uri=http://www.allagents.co.uk/review/40560/ "Share on your Facebook Wall"){kind=logo}
 for things to come good with the new house.
All in all, a great service from some very nice - and human! - agents. I thoroughly recommend Wooster and Stock./&display=popup&link=http://www.allagents.co.uk/review/37482/&redirect_uri=http://www.allagents.co.uk/review/37482/ "Share on your Facebook Wall"){kind=logo}
