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  • Clint Amfo
    Clint Amfo
  • Herrine Richards
    Herrine Richards
  • claim your profile
    Kellie Harris
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    Giorgi Smith
  • claim your profile
    Francis Dadsoon
Meet the Team
Operating since the first branch was opened in 1991, Townends has quickly grown to become one of the leading Estate Agents across London, Surrey, Middlesex and Hampshire. Townends is part of the Badger Holdings group of Estate Agents, offering clients complete property solutions. Boasting 22 branches our expertise extends across sales, lettings & management, financial services, conveyancing, surveys, plus property refurbishment and maintenance services.
Townends

11 High Street
South Norwood, London
Greater London
SE25 6EZ
020 8771 8681

Areas covered
  • SE19
  • SE20
  • SE25
  • SE26
  • SE27
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 100% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£217,000
  • Max: Β£330,000

Letting
  • Min: Β£700
  • Max: Β£1,900

 
Dec 16,2015
Minithumbup
By: 'Anna'
Dec 16,2015
0 people found
this helpful
The agent showed me the property and explained extra work that needed to be done. She understood my situation and was extremely supportive and patient. Responded to all queries very quickly even outside her working hours....
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Dec 04,2015
Minithumbup
By: 'Kristofer Adelaide'
Dec 04,2015
0 people found
this helpful
The service was excellent. The sales advisor was not pushy and got me to see the property and a few others at the same time! (Giorgi Smith). I saw the property on my own not in a queue of other which has put me off in recent times with other agents - The agent knew exactly what type of property I wanted after my explanations and didn't show me a load of bad quality properties which I have had to endure in the past. The photos on the website where a true representation of the property and not ove...
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Comment on agent fees
Fees were reasonable. Paid £350 for the Mortgage service
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Oct 13,2015
Minithumbup
By: 'Tegha'
Oct 13,2015
0 people found
this helpful
I really appreciate the time, effort and professionalism Kellie had for us throughout from when we viewed the flat till when we moved in. In spite of the short notice she was able to push the tenancy through. Thank you....
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Oct 13,2015
Minithumbup
By: 'Mrs Henson'
Oct 13,2015
0 people found
this helpful
The service from start to the end was excellent, both Kellie and Client were very professional but very helpfull at the same time. They were allways at the end of phone either via a call or text. They helped us achive the result we required in renting our property and provided a speedy process. Cannot fault anything alway accommodating in every way. I would highly recommed their services. Mr & Mrs Henson...
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Comment on agent fees
They were very proffesional and accommodated what we needed. Its was flexible enought to be tailored to our needs. All of what was stated was provided in a timely manner.
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Aug 24,2015
Minithumbup
By: 'Happy customer - South Norwood'
Aug 24,2015
0 people found
this helpful
Although we have purchased a property through this branch and have received fantastic service from the likes of Simon and herrine, we have since chosen to sell a property based on their friendliness and professionalism. There's something about the way we were dealt with that we liked and chose to work with them again. On another note, we have also been in conversation with the letting team and Clint has been fantastic; quick responses and a willingness to help. Whenever I call in all the staff a...
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Aug 14,2015
Minithumbup
By: 'Miss Joseph'
Aug 14,2015
0 people found
this helpful
Having been searching for a property for over 2 months, Kellie managed to arrange the first viewing at a property myself and my partner saw online. Being the first place viewed with prospective landlords being there, which made me feel like we actually had a chance, we liked both property and people. Low and behold, the same day we put an offer in we were accepted and are now finalising details of our move into our first flat together. Kellie has been amazing. Thanks guys....
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Aug 05,2015
Minithumbup
By: 'Deborah'
Aug 05,2015
0 people found
this helpful
Herrine has been a great help, trying to find us a property to buy, suited to our needs. She takes a lot of time making sure all your needs are considered. Very pleased with her and her teams efforts so far. Would highly recommend using Townsend in South Norwood if you want a good service....
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Aug 04,2015
Minithumbup
By: 'Frankie'
Aug 04,2015
0 people found
this helpful
I bought a house through Townends in July 2015, I specifically dealt with Herrine who was exceptional from start to finish. It was the 2nd attempt at purchasing through Townends as the 1st property fell through at the last minute. Herrine did her utmost best to try and resolve the problems with the 1st property however some of situation was not in her control. Unfortunately whilst she was on leave some of her colleagues at the time were not as helpful, which is the only downside I can talk abo...
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Jul 19,2015
Minithumbup
By: 'Bartek'
Jul 19,2015
0 people found
this helpful
We would really like to recommend your agent Kellie Harrison for her very quick actions to organise the viewing and further procedures. She has done everything to help us to find a suitable house for what we are really appreciate. She was also available for us at any time. We wish you more as good agents as Kellie. Thanks a lot!...
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Jul 15,2015
Minithumbup
By: 'LR'
Jul 15,2015
0 people found
this helpful
Herrine helped me with letting my property and also with selling. She is the best estate agent I have ever met and worked with. She is very knowledgeable and has loads of common sense. She handles people well (me included :) ), and most importantly she has empathy too. She went out of her way to help me and my tenant and buyer(s) in any way she could. For example when my tenant got locked out one freezing night in winter she came from her home to help. She negotiated well between me and both b...
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Jul 15,2015
Minithumbup
By: 'A Samways'
Jul 15,2015
0 people found
this helpful
Advertised for and Arranged a tenant for the property including showing the property to prospective tenants. Organised an inventory Carried out financial checks on the prospective tenant...
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Jul 07,2015
Minithumbup
By: 'K Newbury-Jones'
Jul 07,2015
0 people found
this helpful
As a landlady i work with many Estate agents and i felt it neccesary to congratulate Townsend as all the staff have been freindly , hardworking and reliable WELL DONE TOWNSEND , you stand ahead compared to other agents and i would highly recommend all landlords and landlady use your services Kind Regards Miss K Newbury-Jones...
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Jul 03,2015
Minithumbup
By: 'Salena'
Jul 03,2015
0 people found
this helpful
So far I've only met Kellie Harris once but first impressions count and thought she presented herself very professionally and polite. Kellie was very helpful and continues to be so. Any questions I've had so far she's been very prompt in answering them thoroughly....
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Jun 17,2015
Minithumbup
By: 'Lynsey'
Jun 17,2015
0 people found
this helpful
From start to finish Clint made the process of renting my property out very easy, it was seamless in fact! I was very impressed with his professionalism and manner and the communication between us was excellent, he kept me informed throughout and I'd recommend his services to anyone, Townends is a great estate agent and I'm confident and happy they are looking after my interests and the flat to the best of their abilities. :)...
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Comment on agent fees
Happy with fees very reasonable
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Jun 03,2015
Minithumbup
By: 'Buki'
Jun 03,2015
0 people found
this helpful
Clint was very extremely helpful when dealing with our application. He is very polite and would always keep us informed of the process of our application. Even when we had a slight delay with the referencing company Clint was very good in being able to find a solution to assist both us and the Landlord. It was a very good service and I would highly recommend him....
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May 25,2015
Minithumbup
By: 'Elaine Kennedy'
May 25,2015
0 people found
this helpful
The support and professionalism offered by Herrine has been an absolute pleasure to receive. We had a few false starts with clients pulling out and then the sale having to re-start. However, Herrine was extremely supportive and ensured that a prompt response was given, whereby viewings were organised immediately. I would like to take this opportunity to thank her and the team at South Norwood and I would certainly recommend Townends to my friends....
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May 19,2015
Minithumbup
By: 'Kelly'
May 19,2015
0 people found
this helpful
I am extremely happy with the professional service I received from Kellie at Townends, South Norwood. I discovered that I had CCJ on my record which had been put on in error and was preventing me from passing my credit check. The team were very patient whilst I sorted it out and had it removed. Both Kellie and Clint were very understanding of the problem and did everything the could to help me solve the issue. Communication in their office between staff members is excellent and they work very w...
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May 16,2015
Minithumbup
By: 'Juliette Elderton'
May 16,2015
0 people found
this helpful
This is my first experience in looking for a tenant with Townend. Clint was very helpful at accommodating my needs and making sure the process ran quickly, efficiently and professionally with a smile. The overall cost was affordable for me and I will definitely lje to use Townend again for my our other properties....
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May 15,2015
Minithumbup
By: 'Monika'
May 15,2015
1 people found
this helpful
It's a stressful time trying to find a new home in an unfamiliar area. So I would like to express my gratitude for your fantastic support and friendly guidance that has made this process so much easier I'm full of thanks. Kelly was absolutely amazing, polite, professional, helpful with every issue we had and made us feel comfortable at every stage of the process! Well done Townends...
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Apr 20,2015
Minithumbup
By: 'Sandra Greenaway'
Apr 20,2015
0 people found
this helpful
After the sale of my flat fell through Andy the Manager at the time processed the rental very professionally and with the help of Clint and sought good tenants to rent my property. Clint was very knowledgeable and supported me regarding Landlord questions and responsibilities especially around obtaining Gas and Electricity Certificates . He was also supportive in getting the Tenants to allow the Electrical Engineer to complete his task. Becky was excellent at clarifying my questions whenever Cli...
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Comment on agent fees
Fees are slightly high...
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Mar 24,2015
Minithumbup
By: 'Gloria Robinson'
Mar 24,2015
0 people found
this helpful
From our first meeting with Kellie she was very polite, was able to answer all our questions and was able to get us into the property at the time she stated. She was always available to answer any queries that we had....
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Comment on agent fees
The property is fully refurbish we dont feel we should pay that amount for inventry
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Mar 16,2015
Minithumbup
By: 'Mrs Richards'
Mar 16,2015
0 people found
this helpful
This is the second time we have used Townends and both times have been extremely professionally handled. Kellie was amazing when dealing with our rental search this time around. What I loved about her was her ability to assess what sort of property would be suitable, the first 2 we chose to view and the 3rd was suggested by Kellie and this one hit the nail on the head. The staff in general at Norwood are friendly and focused on getting you housed swiftly. Great job!...
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Comment on agent fees
The administration fees seem high.
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By: Ernestine
Mar 16, 2015
If the itСms do not Γ’ΒΊave any major Ô€efect, howevСr repair them if requirСd, and and Γ‘β€’elling them on eBay to find a profit. You diΓ‘β€’cover а many thÑ–ngs makС money home att a reasΓŸβ€Ήnably cheap rate Ñ–n local yard sale and variety stores.....
By: Johnie
Mar 16, 2015
View all comments (2) It's been extensively advertised to be a less invasive, cheaper alternative to liposuction. In general, Gold wave generally speaking, is a process where herbs, vitamins, substances and drugs are joined together in a formula that is fixed and injected into the middle region of the epidermis (called mesoderm) to ruin fat and cellulite.
Mar 16,2015
Minithumbup
By: 'Ifeanyi'
Mar 16,2015
0 people found
this helpful
Clint was very professional when I contacted him to rent out our house. Although, Townends was the last letting agency to take on my property, they found the right tenant based on our descriptors. He kept me informed throughout the process but more importantly, he was very open and honest. When he wasn't around, the rest of the team were also briefed and I could easily deduce that they worked as a team. I am very pleased and would work with him and the team in the future....
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Apr 30,2014
Minithumbup
By: 'Antonio'
Apr 30,2014
0 people found
this helpful
we would like to take the opportunity to say a big thank you to the guys at Norwood branch. fantastic work and very enthusiastic on what they do,,,true customer service ... thanks again for selling our property and make our dream come true ,,,,to move to the country side for a big property... Thanks Again Antonio & Lola...
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Apr 30,2014
Minithumbup
By: 'SJC'
Apr 30,2014
0 people found
this helpful
I bought a house with Townends South Norwood with Herrine as my main contact. She was polite, helpful and was able to help guide me in the direction of things she knew I would like based on what I had told her. She was great and the process was very smooth....
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Apr 30,2014
Minithumbup
By: 'asim8702'
Apr 30,2014
0 people found
this helpful
Excellent Service. Got me brilliant property and everything was done within the timescale. Highly recommended....
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Apr 30,2014
Minithumbup
By: 'LM'
Apr 30,2014
0 people found
this helpful
Simon and the team were professional from the start to the finish. Viewings were conducted professionally and the property sold within 2 days of being listed. I would recommend there services and when I come round to selling my other houses in the area, I will use them again....
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Apr 07,2014
Minithumbup
By: 'MM & CM'
Apr 07,2014
0 people found
this helpful
We had several agents call to value our property. Simon was the most professional and also convinced us that he could achieve a sale price, which was the most optimistic valuation we had. We found Simon to be very professional with an intimate knowledge of the local market. He did everything he promised and the staff at the office were also efficient and a pleasure to deal with. As we were out of the country during the duration of the sale and were totally dependant on Simon and his...
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Apr 07,2014
Minithumbup
By: 'Obiele'
Apr 07,2014
0 people found
this helpful
Harry has been a true friend to me throughout this entire process! He has helped me through each step with patience and virtue, even when I could see all he wanted to do was throttle me haha...! This is the first time that I have ever rented a property, so have asked more questions than a curious five year old. Harry found me my ideal home, just as I was about to throw the towel in. He called me out of the blue and in all honesty I was not going to view it. So many obstacles came along to pre...
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Mar 25,2014
Minithumbdown
By: 'vanesa'
Mar 25,2014
0 people found
this helpful
This is horrible. There are mice, holes in the walls, floor is not finish, it\'s not painted but there is moho everywhere. I have a little baby and I\'m depressed and I\'m looking for legal advice because the landlord didn\'t give us any solution for 3 weeks....
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Created at 11:48 AM 27/02/2015. Last updated at 11:48 AM 27/02/2015 by allAgents


Clint Amfo Clint Amfo
Lettings Manager
30 reviews

About Clint No description set View full profile
Herrine Richards Herrine Richards
Client Manager
13 reviews

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Kellie Harris - no image available Kellie Harris
Lettings Negotiator
12 reviews

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Giorgi Smith - upload your photo Giorgi Smith
2 reviews

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Francis Dadsoon - upload your photo Francis Dadsoon
1 reviews

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Created at 11:47 AM 27/02/2015. Last updated at 11:48 AM 27/02/2015 by allAgents


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