Streets Ahead - Crystal Palace, SE19
based on 345 ratings. This website contains 345 user reviews of Streets Ahead - Crystal Palace, SE19.
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Agent Overview
Streets Ahead
4 - 8 Westow Street
Crystal Palace
London
Greater London
SE19 3AH
Filter Reviews
- Sales (as a Vendor)25
- Sales (as a Buyer)17
- Sales (Prospective customer)12
Lettings (as a Landlord)91- Lettings (as a Tenant)179
- Lettings (Prospective customer)19
- Repair/Property Management0
They manage our building0- They are our factor0
- They manage our estate0
They arranged our mortgage0- Re-Mortgages (Prospective Customer)0
- Mortgages (Prospective Customer)0
Surveys0- Conveyancing0
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Customer Reviews (Page 1 of 12)
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FEATURED REVIEW16
people found
this helpful.
by 'Claire Campbell' 14/4/2013
- Branch:
- 4 - 8 Westow Street, Crystal Palace
- Services:
- Lettings (as a Tenant)
- Staff Member
- Jonathan Claustres
- Postcode
- SE21
- Experience:
- Would you use the agent again? Yes
I contacted Mr Jonathan Claustres in regards too viewing a property in Crystal Palace. I only gave him a brief idea of what I was looking for and informed him that as parent first time move, very stressed and nervous!! I arranged to see a property on Hamlet Road, within 30 minutes :) When I arrived we viewed the propetry and while speaking to Jonathan I informed him that the though the decor and location was perfect the place was to small. Immediately Jonathan offered me a viewing just around the corner this was my 3rd viewing that day, so was a little unsure. He assured me I would be... (read more
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Was this review helpful? Yes
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FEATURED REVIEW10
people found
this helpful.
by 'Jayne Nicholls' 7/3/2013
- Branch:
- 4 - 8 Westow Street, Crystal Palace
- Services:
- Lettings (as a Landlord)
- Staff Member
- Jonathan Claustres
- Postcode
- SE19
- Experience:
- Would you use the agent again? Yes
John had previously let a flat for me so I decided to trust him with the rent of my house which is a really personal experience. He listended to exactly what I wanted and then cherry picked prospective tenants to view. I would have rented to all of them and am delighted with my final result which took only 1 week to secure. John has always been immediately at hand and offered feedback after every viewing, he reacts positively and professionally to any request making the letting and management process simple. Moving forward he will be my agent of choice every time and I would recommend him to everyone.
Was this review helpful? Yes
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FEATURED REVIEW8
people found
this helpful.
by 'Chris M' 23/11/2012
- Branch:
- 4 - 8 Westow Street, Crystal Palace
- Services:
- Lettings (as a Tenant)
- Staff Member
- Jonathan Claustres
- Postcode
- SE25
- Experience:
- Would you use the agent again? Yes
My wife and I were looking to rent a flat in the Crystal Palace area and went straight to SA, where Jonathan was very keen to assist us. He took us for viewings within ten minutes of our arrival! Never have I been helped this quickly by someone at any estate agents in London I have experience with - usually they seem "very busy" and never even notice you - even when you walk in - this was not the case here. We were shown properties and his friendly manner made the whole process very pleasant. The final property he has shown us was just perfect and we will be renting it from 1 Dec 2012. I must say even if we did not find the right place, I wouild still have reviewed Jonathan and my whole SA experience as excellent, just becasue of friendliness, helpfullness and professionalism. Thanks for the efforts.
Was this review helpful? Yes
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FEATURED REVIEW62
people found
this helpful.
by 'Rod Vella' 2/2/2012
- Branch:
- 4 - 8 Westow Street, Crystal Palace
- Services:
- Lettings (as a Landlord)
- Staff Member
- Nick Durkin
- Postcode
- No postcode selected.
- Experience:
- Would you use the agent again? Yes
On searching for an agent to let my property in Anerley, SE20, I chose several agents to get the feel of what I should expect as a first time landlord, from more that one agent, after meeting with the representatives of these agents, including Nick Durkin from streets ahead, I decided my property would be best advertised with this company for the following reasons, Honesty, Professionalism, non pushy sales talk, promptly returned phone calls, Nick just explained what the company is able to do for me.
I was told that I should have a tenant within a couple of weeks, however, within hours, I was meeting potential tenants, After several days, i was introduced to tenants which seemed to be fitting exactly to my desired description of what i'd imagined would be they ideal tenants.
My experience with streets ahead was also good as the services that are offered with the letting side of things are offered to you rather than pushed on you.
I would recommend Streets ahead lettings in Crystal palace and look forward to enjoying my new let property.Rod Vella, West wickham
Was this review helpful? Yes
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FEATURED REVIEW10
people found
this helpful.
by 'Tracey-Anne + Faye' 12/10/2011
- Branch:
- 4 - 8 Westow Street, Crystal Palace
- Services:
- Lettings (as a Tenant)
- Staff Member
- Jonathan Claustres
- Postcode
- No postcode selected.
- Experience:
- Would you use the agent again? Yes
My friend Faye and I were both looking for a flat share, as we were sick of renting rooms in London and playing the 'good house mate' lottery- often not coming up trupms! I looked at many agents on the internet and Jon from streets ahead is the only person that got back to us. Jon has been amazing. We told him exactly what we wanted our price and areas- we struck the jackpot on our very first viewing. The property came un-furnished and when Faye and I were worried about bed's for our new home Jon used one of his contacts to help us sort the problem. He has been a constant support throughout the entire process and Faye and I now have a place that we can finally call home. Thank you so much Jon we are both VERY grateful.
Was this review helpful? Yes
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3
people found
this helpful.
by Miriam, Wed 22nd May 2013
- Branch:
- 4 - 8 Westow Street, Crystal Palace
- Services:
- Lettings (as a Tenant)
- Staff Member
- Jonathan Claustres
- Postcode
- SE19
- Experience:
- Would you use the agent again? Yes
Jonathan was very throrough from his first contact with me after I had clicked on a proprty on a generic website. He was keen to have an intial conversation by telephone rather than dealing with my search via the website or by email and I could see that that was about really understanding what I was looking for - which was quite specific! Jonathan then took me on two escorted viewing again judging my reactions to these properties to guauge in more detail the right property for me. I went for the fourth property he showed me which matched my spec perfrectly. He is an extremely professional agent who was courteous, polite and helpful at every stage of the transaction to date. Really pleased with the service from him and the branch. Thanks Jonathan.
Was this review helpful? Yes
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5
people found
this helpful.
by David, Tue 21st May 2013
- Branch:
- 4 - 8 Westow Street, Crystal Palace
- Services:
- Lettings (as a Tenant)
- Staff Member
- Billie Blankson
- Postcode
- SE19
- Experience:
- Would you use the agent again? Yes
Billie was very efficient and easy to deal with throughout, both showing properties and through the eventual lettings process, and dealt with any queries I had quickly.
Was this review helpful? Yes
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9
people found
this helpful.
by tinaharris, Mon 20th May 2013
- Branch:
- 4 - 8 Westow Street, Crystal Palace
- Services:
- Lettings (as a Tenant)
- Staff Member
- Daniel Sarpong
- Postcode
- SE27
- Experience:
- Would you use the agent again? Yes
Not only was he punctual with the meeting, he took us through the whole place, answered all our questions, sorted the deal for us, and phoned regularly with updates whilst the landlord was making his decision. All in all very professiona!
Was this review helpful? Yes
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8
people found
this helpful.
by Don, Sun 19th May 2013
- Branch:
- 4 - 8 Westow Street, Crystal Palace
- Services:
- Lettings (as a Tenant)
- Staff Member
- Billie Blankson
- Postcode
- SE20
- Experience:
- Would you use the agent again? Yes
She did everything she could making sure all was ready for us to move in she was very helpful with us
Was this review helpful? Yes
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8
people found
this helpful.
by Rozikan, Fri 17th May 2013
- Branch:
- 4 - 8 Westow Street, Crystal Palace
- Services:
- Lettings (as a Tenant)
- Staff Member
- Jonathan Claustres
- Postcode
- SE25
- Experience:
- Would you use the agent again? Yes
Very good! Straight to the point! Compleate a deal in 1 day, no problems, a pleasure to do a business with. I left my number through rightmove that I was interested in renting, He called me in the morning, and I had already booked 7 viewing for the day, he just convinced me to come for viewing after 6pm and said I\'m gonna love the flat. Before I went there, I had found a specious, great flat in th heart of stratford, and went for the meeting with Jon just because we agreed to before. He said that I\'m going to like, when I walked in to th property, it was stunning, just what I have been looking for! I recommend him to be your agent!
Was this review helpful? Yes
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8
people found
this helpful.
by AYAN, Thu 16th May 2013
- Branch:
- 4 - 8 Westow Street, Crystal Palace
- Services:
- Lettings (as a Tenant)
- Staff Member
- Billie Blankson, Daniel Sarpong
- Postcode
- CR0
- Experience:
- Would you use the agent again? Yes
Billie was very helpful and professional throughout the process. She provided all information I requested quickly and efficiently. She kept me up-to-date about any progress or change. Dan did most of the negotiations, and I am very impressed. There was a difference in what was advertised and what I asked for. But Dan and Billie both managed to negotiate/provide what I requested. Thanks to both of you for your help.
Was this review helpful? Yes
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8
people found
this helpful.
by Becks, Thu 16th May 2013
- Branch:
- 4 - 8 Westow Street, Crystal Palace
- Services:
- Lettings (as a Tenant)
- Staff Member
- Billie Blankson
- Postcode
- SE19
- Experience:
- Would you use the agent again? Yes
Billie was great when I rented through streets ahead an even though I had hardship at the end of my tenancy relating to redundancy the team helped me out to find a replacement tenant. I have used other agents before but none had been as helpful. Slight complaint with the property management at the start but all was resolved in the end. Would definetly recommend Streets Ahead as a letting agent. Thank you billieblankson and the team.
Was this review helpful? Yes
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8
people found
this helpful.
by Marta Seoane Mayer, Wed 15th May 2013
- Branch:
- 4 - 8 Westow Street, Crystal Palace
- Services:
- Lettings (as a Tenant)
- Staff Member
- Andrew Hylton
- Postcode
- SE20
- Experience:
- Would you use the agent again? Yes
I have been renting a property for over one year and Andrew has been all the time helpful and kind. I would be happy being his customer again. You can trust Andrew.
Was this review helpful? Yes
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9
people found
this helpful.
by Paul, Mon 13th May 2013
- Branch:
- 4 - 8 Westow Street, Crystal Palace
- Services:
- Sales (as a Vendor)
- Staff Member
- Maryjane Taylor
- Postcode
- SE19
- Experience:
- Would you use the agent again? Yes
We have just managed to exchange contracts on a particularly frustrating and drawn out sale of my flat in Crystal Palace via Streets Ahead. I would like to give a special mention to Maryjane Taylor who progressed the sale and was calm, professional and \'on the ball\' from start to finish. Maryjane kept the sales process moving forward, kept me focussed when everything seemed to be breaking down and withstood a few verbal outbursts along the way. Maryjane provided us with a vital sales progressing service at Streets Ahead which became essential when sales negotiations turned out to be complex and frustrating. Many thanks again to Maryjane and also a big thanks to Jola who also withstood a regular barrage of frustration from myself and my partner.
Was this review helpful? Yes
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10
people found
this helpful.
by lauraj, Fri 10th May 2013
- Branch:
- 4 - 8 Westow Street, Crystal Palace
- Services:
- Sales (as a Buyer)
- Staff Member
- Maryjane Taylor
- Postcode
- SE19
- Experience:
- Would you use the agent again? Yes
Found our property through Streets Ahead and was fortunate enough to have Maryjane assist us up to the point of completion. Having never bought a house before, working with Solicitors and Mortgage Brokers was new for us and trying to decipher the industry terminology was all rather daunting. Maryjane was patient and explained each step of the process so we knew who to chase and when. She went above and beyond to ensure everyone in the chain was happy so we are extremely grateful for the time and effort she put in to making sure we got our dream home! Anyone looking to buy or sell a property in this area of London would be in good hands with Maryjane and the Streets Ahead time.
Was this review helpful? Yes
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8
people found
this helpful.
by GemmaH, Thu 9th May 2013
- Branch:
- 4 - 8 Westow Street, Crystal Palace
- Services:
- Lettings (as a Tenant)
- Staff Member
- Billie Blankson
- Postcode
- SE23
- Experience:
- Would you use the agent again? Yes
Billie has helped make my move from SW to SE London really stress and hassle free. She has always been really happy and enthusiastic and know the answers to ALL my questions (no matter how random!). I didn\'t think it would be possible to call an agency one day and then have the place confirmed as mine within a week. But Billie has helped to make the whole experience a dream. I can\'t recommend her enough.
Was this review helpful? Yes
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8
people found
this helpful.
by Katie, Wed 8th May 2013
- Branch:
- 4 - 8 Westow Street, Crystal Palace
- Services:
- Lettings (as a Tenant)
- Staff Member
- Billie Blankson
- Postcode
- SE27
- Experience:
- Would you use the agent again? Yes
Billie was very friendly and bubbly over the phone and in person. She managed to use her initiative to show us around the property at a convenient time for us and was at ease and confident whilst showing us around. She answered all the questions I had and more, and made the letting easy and enjoyable - but most of all friendly. Thanks!
Was this review helpful? Yes
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8
people found
this helpful.
by Sharon, Tue 7th May 2013
- Branch:
- 4 - 8 Westow Street, Crystal Palace
- Services:
- Lettings (as a Landlord)
- Staff Member
- Jonathan Claustres, Daniel Sarpong
- Postcode
- CR7
- Experience:
- Would you use the agent again? Yes
Thanks to Jonathan and the team at Crystal Palace, always friendly and helpful. Understood my requirements and made sure they fulfilled my brief.
Was this review helpful? Yes
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16
people found
this helpful.
by Reviewer, Tue 30th April 2013
- Branch:
- 4 - 8 Westow Street, Crystal Palace
- Services:
- Lettings (as a Tenant)
- Staff Member
- Daniel Sarpong, Daniel Sarpong
- Postcode
- SE20
- Experience:
- Would you use the agent again? Yes
Agent Daniel Sarpong was professional, helpful attentive. When I explained what I was looking for, he already knew it what kind the property was right for me.
Was this review helpful? Yes
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15
people found
this helpful.
by Mevlit Yengin, Tue 30th April 2013
- Branch:
- 4 - 8 Westow Street, Crystal Palace
- Services:
- Lettings (as a Tenant)
- Staff Member
- Daniel Sarpong
- Postcode
- SE1
- Experience:
- Would you use the agent again? Yes
The staff was very helpfull to us to move in our new location. Hence, I am happy from the customer services of Streets Ahead. Kind regards.
Was this review helpful? Yes
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13
people found
this helpful.
by Kirsten, Tue 30th April 2013
- Branch:
- 4 - 8 Westow Street, Crystal Palace
- Services:
- Lettings (as a Tenant)
- Staff Member
- Daniel Sarpong
- Postcode
- SE19
- Experience:
- Would you use the agent again? Yes
Daniel was our lettings agent when we were looking for a property in Crystal Palace. He was efficient, polite and quickly got back to us with answers to our many questions. He listened to our requirements and came up with a range of properties for us to view, ultimately leading us to find the fantastic property that we are in now. It was a pleasure dealing with Daniel, I would highly recommend him.
Was this review helpful? Yes
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15
people found
this helpful.
by Guliz, Tue 30th April 2013
- Branch:
- 4 - 8 Westow Street, Crystal Palace
- Services:
- Lettings (as a Tenant)
- Staff Member
- Daniel Sarpong
- Postcode
- SE19
- Experience:
- Would you use the agent again? Yes
Staff was very friendly and helpful. I was contacted by an agent in a very short time and found the propert which mets all of my criterias too. I would definitely recommend Streets Ahead to everyone who is looking for a property to rent.
Was this review helpful? Yes
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15
people found
this helpful.
by Carla, Tue 30th April 2013
- Branch:
- 4 - 8 Westow Street, Crystal Palace
- Services:
- Lettings (as a Tenant)
- Staff Member
- Daniel Sarpong, Autumn Bailey
- Postcode
- SE19
- Experience:
- Would you use the agent again? Yes
Daniel\'s service was fantastic. He dealt mainly with my partner in finding us the perfect rental propery and we did just that. I put this down to Daniel\'s ability to understand exactly what it was that we were looking for and his quick action in getting in touch with us when great properties were made available. We are extremely happy with the way that everything was handled by Daniel and the team at Streets Ahead. Certainly an office that deserves all the praise that they receive. Thanks again Daniel!
Was this review helpful? Yes
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13
people found
this helpful.
by Daniel Robinson, Tue 30th April 2013
- Branch:
- 4 - 8 Westow Street, Crystal Palace
- Services:
- Lettings (as a Tenant)
- Staff Member
- Daniel Sarpong
- Postcode
- BR3
- Experience:
- Would you use the agent again? Yes
Daniel was genuine and courteous. He made the experience great for a first time rental. He let the property sell itself over applying pressure or trying to sell the property to me. Leading up to the move all went well.
Was this review helpful? Yes
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14
people found
this helpful.
by Stephanie, Tue 30th April 2013
- Branch:
- 4 - 8 Westow Street, Crystal Palace
- Services:
- Lettings (as a Tenant)
- Staff Member
- Daniel Sarpong
- Postcode
- SE19
- Experience:
- Would you use the agent again? Yes
Daniel was very helpful in getting me into a property suitable to my needs. He has also been very responsive to any and all questions I have had.
Was this review helpful? Yes
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14
people found
this helpful.
by Amanda, Tue 30th April 2013
- Branch:
- 4 - 8 Westow Street, Crystal Palace
- Services:
- Lettings (as a Landlord)
- Staff Member
- Andrew Hylton
- Postcode
- SW19
- Experience:
- Would you use the agent again? Yes
I would recommend Streetsahead and my agent Andrew Hylton. There has been a couple of issues with tenants paying rent over the last couple of years and Andrew always works hard to rectify this and bring it to a satisfactory solution as soon as possible.
Was this review helpful? Yes
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13
people found
this helpful.
by James, Mon 29th April 2013
- Branch:
- 4 - 8 Westow Street, Crystal Palace
- Services:
- Lettings (as a Tenant)
- Staff Member
- Daniel Sarpong
- Postcode
- SE19
- Experience:
- Would you use the agent again? Yes
Daniel was excellent and very helpful indeed. Moving / finding a new house can be very stressful and Daniel made the whole experience stress free for us! Thanks very much Dan!!
Was this review helpful? Yes
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14
people found
this helpful.
by Neilc, Mon 29th April 2013
- Branch:
- 4 - 8 Westow Street, Crystal Palace
- Services:
- Lettings (as a Tenant)
- Staff Member
- Daniel Sarpong, Nick Durkin
- Postcode
- SE19
- Experience:
- Would you use the agent again? Yes
All round good, friendly, informative. Took a note of what was important for me as called me immediately when a matching spec came on the market and I got the first viewing.
Was this review helpful? Yes
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16
people found
this helpful.
by Dan Sarpong, Mon 29th April 2013
- Branch:
- 4 - 8 Westow Street, Crystal Palace
- Services:
- Lettings (as a Tenant)
- Staff Member
- Daniel Sarpong
- Postcode
- SE19
- Experience:
- Would you use the agent again? Yes
I found the whole experience very smooth and compatible MR Sarpong was polite and new straight away what it was I was looking for. I viewed several properties on the day withe other agents and Mr Sarpong seemed to be more on the ball and in touch with his clients needs. Very happy with the service.
Was this review helpful? Yes
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12
people found
this helpful.
by Robert Skinner, Mon 29th April 2013
- Branch:
- 4 - 8 Westow Street, Crystal Palace
- Services:
- Lettings (as a Tenant)
- Staff Member
- Autumn Bailey
- Postcode
- CR0
- Experience:
- Would you use the agent again? Yes
I had been let down by another agency just 4 days prior to my move date; after asking Streets Ahead for help and finding a property to move into. Autumn was an absolute pleasure to deal with, she organised everything as I had asked and was even proactive enough to make my moving in day easier! she had my references completed and contract drawn up within 2 days to ensure that I was able to move in by the time my tenancy had expired. Thank you so much :-)
Was this review helpful? Yes
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14
people found
this helpful.
by Helen, Fri 26th April 2013
- Branch:
- 4 - 8 Westow Street, Crystal Palace
- Services:
- Sales (Prospective customer)
- Staff Member
- Dwayne Whyte
- Postcode
- SW19
- Experience:
- Would you use the agent again? Yes
Dwayne is the most enthusiastic estate agent I have ever had the pleasure of dealing with. He has been tireless in searching for appropriate property for us, and is always quick to let us know the minute property comes on the market which is essential in this climate. He is incredibly personable and we really appreciate the work he puts in on our behalf. The entire Streets Ahead team in fact are very refreshing to deal with.
Was this review helpful? Yes
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15
people found
this helpful.
by Beran Patel, Fri 26th April 2013
- Branch:
- 4 - 8 Westow Street, Crystal Palace
- Services:
- Lettings (as a Landlord)
- Staff Member
- Andrew Hylton
- Postcode
- CR01
- Experience:
- Would you use the agent again? Yes
I have been dealing with Streets Ahead for several years where they handle my portfolio of properties for rental. Andrew has been exceptional in the way he has professionally handled the portfolio and I would have no hesitation in recomending Streets Ahead services to any one with regards to property management.
Was this review helpful? Yes
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15
people found
this helpful.
by Sam, Mon 22nd April 2013
- Branch:
- 4 - 8 Westow Street, Crystal Palace
- Services:
- Lettings (as a Tenant)
- Staff Member
- Jonathan Claustres
- Postcode
- SE19
- Experience:
- Would you use the agent again? Yes
Jonathan was an excellent agent. He understood our needs perfectly and matched our budget well. He was flexible and reliable and I would certainly recommend him to others.
Was this review helpful? Yes
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12
people found
this helpful.
by Mohammad, Fri 19th April 2013
- Branch:
- 4 - 8 Westow Street, Crystal Palace
- Services:
- Property Management
- Staff Member
- Maxine Segrue
- Postcode
- CR2
- Experience:
- Would you use the agent again? Yes
We had our flat through Streets Ahead. During the last 4 years. Maxin had regular visits for inspection which was as part of their property management. She was our point of contact with the landlord and when there was a fault somewhere in the flat. She was always very helpful and professional. She always tried to arrange for any repairs, etc as quickly as possible. She was really supportive. This left me a very good impression with Streets Ahead. Thanks to Maxin for all her helps and efforts.
Was this review helpful? Yes
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13
people found
this helpful.
by sarah mccarthy, Thu 18th April 2013
- Branch:
- 4 - 8 Westow Street, Crystal Palace
- Services:
- Lettings (as a Tenant)
- Staff Member
- Daniel Sarpong
- Postcode
- SE19
- Experience:
- Would you use the agent again? Yes
daniel was most helpful and supportive straight off, from the veiwing to the completion of tenancy agreement, a great example of staff !
Was this review helpful? Yes



