Spencers Property at Forest Gate and Stratford

Spencers Property Services - Forest Gate, E7

Branch rating: 4.7 out of 5.0 based on 47 ratings. This website contains 47 user reviews of Spencers Property Services - Forest Gate, E7.

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Agent Overview

Spencers Property Services

70 Woodgrange Road
Forest Gate
London
Greater London
E7 OEN

Telephone: 020 8555 5666
Fax: 020 8555 5444
Spencer Property Estate and Letting Agents

Filter Reviews

  • Sales (as a Vendor)0
  • Sales (as a Buyer)1
  • Sales (Prospective customer)2

  • Lettings (as a Landlord)12
  • Lettings (as a Tenant)31
  • Lettings (Prospective customer)0
  • Repair/Property Management0

  • They manage our building1
  • They are our factor0
  • They manage our estate0

  • They arranged our mortgage0
  • Re-Mortgages (Prospective Customer)0
  • Mortgages (Prospective Customer)0

  • Surveys0
  • Conveyancing0

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This branch is ranked 108 out of 19499 in the UK

Overall Customer Rating

4.66 out of 5.00

  • 44 recommend
  • 3 disapprove

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This branch is also ranked:

5 out of 6
out of all Spencers Property Services offices.
1 out of 12
in the E7 area
43 out of 3578
in London

Meet some of the top rated staff members of this branch

Customer Reviews  (Page 1 of 2)

  1. 14
    people found
    this helpful.
    FEATURED REVIEW
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    A 5-star review by 'Kam Singh' 27/2/2013

    Branch:
    70 Woodgrange Road, Forest Gate
    Services:
    Lettings (as a Landlord)
    Staff Member
    Rashad Cheema
    Postcode
    E7
    Experience:
    Would you use the agent again? Yes

    I had 3 Agents in mind when I first decided to rent out my property. The other 2 I rang first and had meeting booked in. Then on my way home I walked into Spencer's and spoke to Rash. I explained to Rash that I was a first time landlord and a bit nervous about the whole process. Even though it was 5.30pm and no doubt the branch was about to close, Rash sat me down and explained to me what they do and what services they offer. He explained everything to me step by step. I walked out very confident that I would Spencer's. The next weekend I went to see my dad and told him about me renting... (read more
    )

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  2. 7
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    A 5 Star review by  Bern, Fri 12th April 2013

    Branch:
    70 Woodgrange Road, Forest Gate
    Services:
    Lettings (as a Tenant)
    Staff Member
    Ben Britton, Rashad Cheema
    Postcode
    E7
    Experience:
    Would you use the agent again? Yes

     

    Just wanted to say a big thank you to Ben and Rashad for getting me into my new place so quickly, I started to have serious doubts that I would find something suitable. But just when I had almost given up, I walked into Spencers and they had a perfect property for me. Ben explained procedure very clearly to me and was extremely helpful. I highly recommend their services to all my family and friends. Cheers guys

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  3. 10
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    A 5 Star review by  dace, Tue 26th March 2013

    Branch:
    70 Woodgrange Road, Forest Gate
    Services:
    Lettings (as a Tenant)
    Staff Member
    Ben Britton, Rashad Cheema
    Postcode
    E7
    Experience:
    Would you use the agent again? Yes

     

    We were trying to find a property to rent for quite a while, but with very little success, because being deaf, we had difficulties communicating with agents. When I came in contact with Ben Britton, we moved in a new flat within a week. He was so willing to help and very easy to communicate. The same I can say about Rashad Cheema. We did most of the paperwork with him. We were made very welcome and valued customers in the branch. Very pleasant experience all the way through. Thanks again.

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  4. 9
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    A 5 Star review by  Eric Keeler, Thu 7th February 2013

    Branch:
    70 Woodgrange Road, Forest Gate
    Services:
    Lettings (as a Tenant)
    Staff Member
    Rashad Cheema, Ben Britton
    Postcode
    E7
    Experience:
    Would you use the agent again? Yes

     

    The guys at Spencers are amazing! They helped me out so much when i was looking for a place to move into! I had only 3 days to find and move into a new place, and Rashad went out of his way to make this happen for me! I managed to get moved in before the end of the 3rd day! After I moved in, the guys in the office were still very helpful with helping to sort out any problems of queries I had, even though I was supposed to go through Glenmead. They have all the time in the world for you, and they make you feel like a person instead of just another customer! When Rashad (my main contact in the office) was not around, Ben would always have the time to help me out with any problems i had and have a nice little chat. I would highly recommend the guys in the forest gate office, The really will do anything and everything to help you in your search for a new place to live!

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  5. 9
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    A 5 Star review by  Ruby, Wed 30th January 2013

    Branch:
    70 Woodgrange Road, Forest Gate
    Services:
    Lettings (as a Tenant)
    Staff Member
    Ben Britton, Rashad Cheema
    Postcode
    E7
    Experience:
    Would you use the agent again? Yes

     

    Brilliant experience when dealing with Spencers. Moving out of from my family home, a very stressful time, but Ben Britton was an excellent help! Gave me a list of places to view and wasn\'t at all pushy as you might expect people to be when trying to sell. Ben\'s lovely personality and humour made it easy to feel comfortable and safe, very important I think as you want to be able to trust someone who is helping you with such an important decision. I would definitely recommend Spencers and Ben in the future and would go back there myself.

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  6. 9
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    A 5 Star review by  Paula, Thu 24th January 2013

    Branch:
    70 Woodgrange Road, Forest Gate
    Services:
    Lettings (as a Landlord)
    Staff Member
    Ben Britton, Rashad Cheema
    Postcode
    E7
    Experience:
    Would you use the agent again? Yes

     

    We used Spencers to rent out our house and found Rashad and Ben both friendly and very professional. They found us a tenant very quickly at a quiet time of year (Christmas) and were both very helpful and easy to deal with throughout what was a very stressful time for us as we were moving 200 miles away with two small children. They were easy to speak to and dealt with any of our queries very professionally. They were able to advise us on a lot of issues as this is the first time we have rented out our home. I cannot recommend them enough as our experience of working with Spencers has been excellent.

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  7. 9
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    A 5 Star review by  Happytenant, Wed 16th January 2013

    Branch:
    70 Woodgrange Road, Forest Gate
    Services:
    Lettings (as a Tenant)
    Staff Member
    Ben Spencers
    Postcode
    E7
    Experience:
    Would you use the agent again? Yes

     

    just wanted to say how much i appreciate what Ben and spencers did for me. having been let down by my previous agent on my move in day, i luckily found these guys and all i can say is why didnt i find them sooner. Ben was amazing from the beginning and instantly put my mind at rest as i have a 4 year old child and couldnt face the prospect of being homeless and having a van full of my stuff and no where to stay. The process was so fast and although i had to stay in a hotel for a night to wait for the go ahead it was worth it and im so glad that things worked out the way it did. I feel that Spencers take the time to be considerate and thoughtfull of a tenants needs. Even now Ben calls me to make sure i am ok and everythig is fine. Thank you Spencers and thankyou Ben for everything you have done. i will always recommend everyone to use you guys.

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  8. 10
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    A 5 Star review by  Alex N., Tue 13th November 2012

    Branch:
    70 Woodgrange Road, Forest Gate
    Services:
    Lettings (as a Tenant)
    Staff Member
    Rashad Cheema
    Postcode
    No postcode selected.
    Experience:
    Would you use the agent again? Yes

     

    Extremely happy to deal with Rashad Cheema at Spencers Forest Gate office with whom have been dealing for more than a year now. As an agent Rashad is knowledgable, flexible and helpful professional who has been very willing to answer questions and respond to enquiries immediately. I am extremely satisfied with the service. Would highly recommend Rashad Cheema to anyone looking for an agent.

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  9. 9
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    A 5 Star review by  Alex N., Tue 13th November 2012

    Branch:
    70 Woodgrange Road, Forest Gate
    Services:
    Lettings (as a Tenant)
    Staff Member
    Rashad Cheema
    Postcode
    No postcode selected.
    Experience:
    Would you use the agent again? Yes

     

    Extremely happy to deal with Rashad Cheema at Spencers Forest Gate office with whom have been dealing for more than a year now. As an agent Rashad is knowledgable, flexible and helpful professional who has been very willing to answer questions and respond to enquiries immediately. I am extremely satisfied with the service. Would highly recommend Rashad Cheema to anyone looking for an agent.

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  10. 8
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    A 5 Star review by  Yulia, Sat 10th November 2012

    Branch:
    70 Woodgrange Road, Forest Gate
    Services:
    Lettings (as a Tenant)
    Staff Member
    Rashad Cheema
    Postcode
    No postcode selected.
    Experience:
    Would you use the agent again? Yes

     

    The service I received from Rashad at Forest Gate Spencers office was brilliant! He helped me to find the house I wanted, the paperwork was made easy for me. I had couple of requirements in relation to the property and Rashad kindly arranged those with the Landlord. I would definitely recommend Spencers as the letting agent!

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  11. 9
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    A 5 Star review by  Edjaco, Thu 8th November 2012

    Branch:
    70 Woodgrange Road, Forest Gate
    Services:
    Lettings (as a Tenant)
    Staff Member
    No staff selected.
    Postcode
    No postcode selected.
    Experience:
    Would you use the agent again? Yes

     

    Spencers were a very helpful letting agency. When I went to view the room There agent knew a lot about the room I was looking at and the surrounding area. Spencers staff made the whole contract signing process very easy especially considering my guarantor is living in Yorkshire and was unable to come into the office to sign any of the paperwork. All the staff I talked to in the Forest Gate branch were very helpful and knew what they were doing. To anyone looking for a place in Forest Gate or the surrounding area I highly recommend you take a trip to there offices to have a look at what they have on offer.

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  12. 9
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    A 4 Star review by  Nadiyah, Mon 5th November 2012

    Branch:
    70 Woodgrange Road, Forest Gate
    Services:
    Lettings (as a Landlord)
    Staff Member
    Rashad Cheema, Ben Britton
    Postcode
    No postcode selected.
    Experience:
    Would you use the agent again? Yes

     

    I have been using Spencer’s Lettings service since 2004 and the reason why I always come back is because of their inherit expertise and professional service. The tenants that they had introduced to me to in 2004 are still the occupants of my property today. I recently came back to Spencer’s as I needed additional tenants for a new property in Forest Gate. I have known Rash for years and I had full confidence in his ability to provide the same quality service. Both Rash and his colleague Ben have been instrumental in getting a range of corporate clients within a limited timeframe. I highly recommend Spencer’s in Forest Gate, particularly Rash and Ben for a great friendly service.

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  13. 11
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    A 5 Star review by  Rajesh, Sun 4th November 2012

    Branch:
    70 Woodgrange Road, Forest Gate
    Services:
    Lettings (as a Landlord)
    Staff Member
    Rashad Cheema
    Postcode
    No postcode selected.
    Experience:
    Would you use the agent again? Yes

     

    I have dealt with Rashad Cheema from Spencers, Forestgate for about 3 years and the service provided by Spencers and the Forestgate office have been excellent. The advice given by Rashad for rent review, managing the tenants during a burst pipe problem, and general availability has been to the point I could not asked for more. Rashad works as an partner in this business relationship, which builds trust and a good bone.

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  14. 11
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    A 5 Star review by  jenga83, Wed 31st October 2012

    Branch:
    70 Woodgrange Road, Forest Gate
    Services:
    Lettings (as a Tenant)
    Staff Member
    Ben Britton
    Postcode
    No postcode selected.
    Experience:
    Would you use the agent again? Yes

     

    Fantastic service. A few teething problems with the property and landlord as can usually be expected, but Ben and all the other staff at Spencer\'s have been working hard to get these fixed for us. Friendly, honest (I think!) and helpful staff, especially Ben. Very happy with Spencer\'s.

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  15. 9
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    A 5 Star review by  Lucy, Tue 30th October 2012

    Branch:
    70 Woodgrange Road, Forest Gate
    Services:
    Lettings (as a Tenant)
    Staff Member
    Ben Britton
    Postcode
    No postcode selected.
    Experience:
    Would you use the agent again? Yes

     

    Found a property with few months back with Spencers and we have to say things couldnt have gone better. Ben was fantastic from the get go. Even now i can call him and ask for advice on stuff at the flat and he is always available for us. Its refreshing to have an agent that doesnt forget you when have paid your money and moved in and still will give you their time. I have and will continue to highly recommend this Company and if your lucky you may get Ben as your agent, if so enjoy the ride!!

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  16. 6
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    A 4 Star review by  Nick Antoniou, Tue 30th October 2012

    Branch:
    70 Woodgrange Road, Forest Gate
    Services:
    Lettings (as a Tenant)
    Staff Member
    Ben Britton
    Postcode
    No postcode selected.
    Experience:
    Would you use the agent again? Yes

     

    Agent (Ben Britton) gave an Excellent service from start to end, found a property after only seeing 2 properties. would definitely recommend and use this service again.

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  17. 7
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    A 5 Star review by  Robertas, Tue 30th October 2012

    Branch:
    70 Woodgrange Road, Forest Gate
    Services:
    Lettings (as a Tenant)
    Staff Member
    Ben Britton
    Postcode
    No postcode selected.
    Experience:
    Would you use the agent again? Yes

     

    First time i came to spencers 1.5 years ago. never had a problems. Mr Ben Britton-the man who knows what and how to do to keep client happy. he can sort any problem if you will have one. responsible and seriously looking at his duty to work. No1 agent.

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  18. 7
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    A 5 Star review by  Angelina, Tue 30th October 2012

    Branch:
    70 Woodgrange Road, Forest Gate
    Services:
    Lettings (as a Tenant)
    Staff Member
    Ben Britton
    Postcode
    No postcode selected.
    Experience:
    Would you use the agent again? Yes

     

    I was searching for a property for ages and couldn\'t find anything suitable until I spoke with Ben at the Forest Gate branch. He helped me find a place within no time that was well within my budget and of a great location transport wise. Any problems or issues were dealt with immediately and anytime I have any questions he is always available to help. My tenancy is due to end very soon and I will be using this branch again to help look for somewhere else.

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  19. 7
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    A 5 Star review by  Dainius, Mon 29th October 2012

    Branch:
    70 Woodgrange Road, Forest Gate
    Services:
    Lettings (as a Tenant)
    Staff Member
    Ben Britton
    Postcode
    No postcode selected.
    Experience:
    Would you use the agent again? Yes

     

    Having used Spencers for the first time i was impressed with their agent Ben Britton, who organised me everything very smoothly. I\'ve found the property advertised online and i\'ve moved in within a few days which says it all about Ben\'s efficiency and who organised me to meet a landlady as well before moving in. Highly recommend.

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  20. 7
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    A 5 Star review by  Big John, Thu 25th October 2012

    Branch:
    70 Woodgrange Road, Forest Gate
    Services:
    Lettings (as a Tenant)
    Staff Member
    Ben Britton, Rashad Cheema
    Postcode
    No postcode selected.
    Experience:
    Would you use the agent again? Yes

     

    I first used Spencers in Forest Gate a year ago, I wanted to move to the Forest Gate village area from Canning Town. As you do i went to every Estate agents in the area, With most feeling quite impersonal, Scribbling my details down on bits of paper and promising to call me back if they found something etc. From the first time i walked into the Forest Gate office Ben has been nothing but a gem! Sitting me down and finding out what i actually wanted, What i was likely to get in the area and how much it was likely to cost me :) He made the whole process very easy, Regularly in contact letting me know what was coming up, Then once my current address was found guiding me through the paperwork and tying it all up. Any teething problems we had Ben was always happy to help even though this property wasnt actually managed by them! 5 Star ***** Customer Service - Great guys and very friendly to boot!

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  21. 13
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    A 5 Star review by  Landlord, Fri 19th October 2012

    Branch:
    70 Woodgrange Road, Forest Gate
    Services:
    Lettings (as a Landlord)
    Staff Member
    Rashad Cheema
    Postcode
    No postcode selected.
    Experience:
    Would you use the agent again? Yes

     

    i dealt with Rashad Cheema to let my property and found the whole experience excellent. He was professional and very honest which is a very good quality in this business. My previous agents were terrible. Rashad at Spencers secured me excellent tenants and even done some viewings out of office hours. Very up front and professional. Would highly recommend him - an asset to the company. 10/10 well done !!!!!

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  22. 11
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    A 5 Star review by  LAJones, Sat 13th October 2012

    Branch:
    70 Woodgrange Road, Forest Gate
    Services:
    Lettings (as a Tenant)
    Staff Member
    No staff selected.
    Postcode
    No postcode selected.
    Experience:
    Would you use the agent again? Yes

     

    I found both staff members to have excellent communication and both to be very helpful, and honest in what they would tell me. A 5 star review is definitely what they would deserve.

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  23. 10
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    A 4 Star review by  Antonia Loureiro, Mon 1st October 2012

    Branch:
    70 Woodgrange Road, Forest Gate
    Services:
    Lettings (as a Tenant)
    Staff Member
    No staff selected.
    Postcode
    No postcode selected.
    Experience:
    Would you use the agent again? Yes

     

    The service was very good, was very pleased the way i was helped looking for a property dealing with the contract arrangements and Landlady.

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  24. 7
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    A 5 Star review by  SUNIL, Fri 21st September 2012

    Branch:
    70 Woodgrange Road, Forest Gate
    Services:
    Lettings (as a Landlord)
    Staff Member
    Rashad Cheema, Michelle Ford
    Postcode
    No postcode selected.
    Experience:
    Would you use the agent again? Yes

     

    I have dealt with Rashad Cheema at Spencers Forest Gate on each occasion that my property becomes vacant. I have a great realtionship with Rash, he knows how I work , is extremely pleasant and I have the upmost confidence that he will endeavour to find me a reliable tenant. He will not try and place the first applicant who shows an interest, but will ensure the tenant can meet his/her obligations under the tenancy agreement. For this reason I only use Spencers in Forest gate for this particular property. This is also the first time I have dealt with Michelle, who takes over the admin once the tenant has been found. She is very competant and ensured all the paperwork was correct and was on top of things all the way. Thank you both

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    A 5 Star review by  Marcin, Sun 16th September 2012

    Branch:
    70 Woodgrange Road, Forest Gate
    Services:
    Lettings (as a Tenant)
    Staff Member
    Ben Britton
    Postcode
    No postcode selected.
    Experience:
    Would you use the agent again? Yes

     

    I was in desperate need to find flat for me and my mate within couple of days after Foxtons left me without promised house and with very bad quality and priced option.Ben was a true Salvos.Not only found me a house quick but deal with the matter very professionally.I felt huge relive after traumatic experience with Foxtons,specially because Ben is not only the best property agent I ever met{and I meeting them a lot working as a concierge}He is great personality and good fun.I would be more then happy to deal with him again. Many thanks to you Ben if you reading this

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    A 5 Star review by  Sarah, Mon 10th September 2012

    Branch:
    70 Woodgrange Road, Forest Gate
    Services:
    Lettings (as a Landlord)
    Staff Member
    Ben Britton
    Postcode
    No postcode selected.
    Experience:
    Would you use the agent again? Yes

     

    Rashad was outstanding in his courtesy, assistance and practical support. My property was left in a very bad state of repair due to a bad tenant who did a \'moonlight lit\' We had to make the property habitable in a very short space of time for a new tenant and Rashad went out of his way time and again to secure workmen and expedite the process as quickly as possible. Ben was also unfailingly courteous and helpful. I was particularly impressed as I have a small property portfolio but felt the standard of customer service was still extremely high.

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    A 1 Star review by  Mr Smith, Wed 15th August 2012

    Branch:
    70 Woodgrange Road, Forest Gate
    Services:
    Sales (Prospective customer)
    Staff Member
    Ben Britton
    Postcode
    No postcode selected.
    Experience:
    Would you use the agent again? No

     

    I made an offer on a house that was expected I was very clear to say that the property had to be taken off the market and they agreed. One week later they come back to me saying that someone else is offering more and wanted me to make a another offer. I told them where to go. So unprofessional I would stay away from them if you can.

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    View All Comments (3)by Keith Cross  15/08/2012

    Dear Mr.Smith I am extremely disappointed to see such a poor review on this occasion. We are currently selling a record volume of property at this time and apologise if there has been some misunderstanding. I understand, we have now arranged for you to see a property, but I would still welcome an opportunity to discuss this with you in more detail. Regards Keith Cross Operations Director Spencers Property Services
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    A 5 Star review by  Gavin Naismith, Thu 19th July 2012

    Branch:
    70 Woodgrange Road, Forest Gate
    Services:
    Lettings (as a Landlord)
    Staff Member
    No staff selected.
    Postcode
    No postcode selected.
    Experience:
    Would you use the agent again? Yes

     

    Have used Spencers for years and always do a good job for me

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    A 5 Star review by  John, Tue 26th June 2012

    Branch:
    70 Woodgrange Road, Forest Gate
    Services:
    Lettings (as a Tenant)
    Staff Member
    Ben Britton
    Postcode
    No postcode selected.
    Experience:
    Would you use the agent again? Yes

     

    Recently rented a property from Spencers!!!!! My experience from start to finish was FANTASTIC, I had to find somewhere extremely quickly as had been let down by another agent. I dealt with Ben Britton who acted quickly due to my circumstances, which I explained over the phone when I contacted Spencers initially. On meeting Ben was further impressed expected to be viewing 1 property but he had several lined up. Found exactly what I was looking for, the whole process from that initial phone call to signing contracts and moving in all went smoothly thanks to Ben.

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    A 5 Star review by  Arif, Thu 21st June 2012

    Branch:
    70 Woodgrange Road, Forest Gate
    Services:
    Lettings (as a Landlord)
    Staff Member
    Rashad Cheema
    Postcode
    No postcode selected.
    Experience:
    Would you use the agent again? Yes

     

    Having already advertised my property with other agents I was not having much luck with the specific type of tenants I was looking for. Rashad Cheema, who was most proactive and his persistence in the end has paid off and I have also found the required tenants I was looking for. I am also happy with the fact it was only a matter of a few days when he was able to find the tenants. I am very glad to have met Rashad Cheema, an honest professional hardworking individual who kept me up to date, understood my requirements and based judgement on my behalf as to the type of tenant I was looking for. My only regret I was not to have met him sooner. I hope to have a long and valued relationship with Spencers and Rashad. I am hoping the post sales customer support will be good as the acquisition.

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