Shirley Solihull, Solihull, B90
5/5, 1099 reviews
98% recommended
97% sales valuation accuracy
98% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction



Property Features

Smart Homes is one of the leading estate agents in Solihull, South of Birmingham. Our office is located on the busy Stratford Road, just East of the Shirley train station. We cover property sales and lettings and mortgages in and around Solihull, Shirley and other areas of South Birmingham.Why ... show more Smart Homes is one of the leading estate agents in Solihull, South of Birmingham. Our office is located on the busy Stratford Road, just East of the Shirley train station. We cover property sales and lettings and mortgages in and around Solihull, Shirley and other areas of South Birmingham.

Why Smart Homes in Shirley?
This property firm was established in 1998. Since then we expanded to two estate and letting agent offices to be able to deliver a great personal service to our local community. We aim to deliver a completely tailored service for each individual client. This helps us pay attention to every detail of your enquiry and meet all of client needs.

All of our staff members are experts of the local property market and live locally in the Solihull community. We are an award-winning independent estate agency, as voted by customers. If you choose to work with Smart Homes, we will guide you every step of the way and keep you up-to-date with any changes regarding property sales or lettings. There are many more reasons why you should choose Smart Homes in Shirley. Our office is open much longer than any other local estate agents. In addition, we work 7 days a week, including weekends. We promise to appoint at least two people to one sale so that if one agent is in a meeting, you will be able to get a hold of someone and get required help.

Solihull area guide
This area is known as the Town in the Countryside. It is located East of Birmingham and is known as a unique metropolitan borough of Birmingham. Solihull attracts many people to the UK`s number one venue – National Exhibition Centre, where many concerts and exhibitions take place regularly. If you are thinking of buying a house in Solihull, you will see a large variety of semi-detached, detached and terraced houses, built in the 50s and 60s.
Smart Homes - Visit Our Website

Opening Hours
Address

Smart Homes
316 Stratford Road
Shirley,Solihull
West Midlands
B90 3DN
0121 744 4144

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 97% 98% £26,000 £26,995,000
Lettings 100% 99% £450 £1,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
54 0 28 1 646 11 314 10 31 4
Areas covered
  • B90
  • Shirley
  • B14
  • B28
  • B13
  • B91
  • B47
  • B92
  • B93
  • B94
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
ARLA NALS TPOS Sales TPOS Lettings DPS TDS SAGEagent
Latest Properties

No Properties

“We sold our property and our parents property......”

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Mar 25,2024
Minithumbup
Helen
By: 'Sue'
Mar 25,2024
0 people found
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We sold our property and our parents property at the same time through Smart Homes. It was a positive experience from start to end, from the sales team all the way through to Helen. We cannot speak highly enough of the communication we received, with ...
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“House purchase...”

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Mar 25,2024
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Helen
By: 'Joanna'
Mar 25,2024
0 people found
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House purchase Helen in the sales progression team was a great help. She kept me updated every week and chased solicitors on both sides to keep things moving forwards. It made such a difference having someone who understands the process and communicates well....
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“Excellent staff providing quality customer service...”

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Mar 12,2024
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Helen
Joshua
By: 'Alan'
Mar 12,2024
0 people found
this helpful
The whole team from Smart Homes have been professional throughout the sale of our property and in supporting us in our search for a new home. Communication has been on a regular basis to keep us updated. Any queries have been addressed promptly and continual ...
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“The second time I have used Smart Homes Shirl......”

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Mar 05,2024
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Debbie
Jamie Smart
By: 'Gary Brookes'
Mar 05,2024
0 people found
this helpful
The second time I have used Smart Homes Shirley, and I really would not use anybody else, From the first viewing right through to completion communication is first class, Everyone I have dealt with are professional, punctual and make you feel that you have their ...
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“Very responsive and supportive....”

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Mar 04,2024
Minithumbup
Helen
Joshua
By: 'Emily'
Mar 04,2024
0 people found
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Very responsive and supportive. The entire team was very friendly and quick to answer any query or deal with any challenge. I could not fault the service I received throughout the whole process....
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“Great Service...”

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Mar 04,2024
Minithumbup
Helen
By: 'Ahmed'
Mar 04,2024
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Helen was very cooperative, friendly and professional. Very approachable and continuously giving updates. Highly recommended!...
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“I have had such a positive experience with th......”

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Feb 26,2024
Minithumbup
Debbie
Helen
By: 'Rachel Hope'
Feb 26,2024
0 people found
this helpful
I have had such a positive experience with the Shirley Smart Homes team. In particular Debbie Guest who was acting for the vendor for the house I have purchased kept me updated and helped when I had questions. Professional at all times and responded quickly ...
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“Excellent level of service throughout....”

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Feb 26,2024
Minithumbup
Gemma
Helen
By: 'M'
Feb 26,2024
0 people found
this helpful
Excellent level of service throughout the whole process. Great communications keeping me up to date every week. From beginning to end everything was dealt with in a courteous and highly efficient manner. I would definitely recommend this agent....
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“First time buyer...”

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Feb 24,2024
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Helen
By: 'Farah'
Feb 24,2024
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Helen at Smart homes has been an absolute amazing agent through out the purchase of our new home. Helen would regularly check in, keep us updated, reassure us at different stages of the process as a first time buyer and answer any questions we had ...
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“i am very happy with thier services, they wer......”

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Feb 13,2024
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Helen
Nicola
By: 'Razia'
Feb 13,2024
0 people found
this helpful
i am very happy with thier services, they were all helpful and i did not have to wait a long time when phoning them....
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“Absolutely spot on from the get go. Highly r......”

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Feb 12,2024
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Helen
Jamie Smart
By: 'jane'
Feb 12,2024
0 people found
this helpful
Absolutely spot on from the get go. Highly recommended, from start to finish. My house sold in the first block booking, no messing around, the agents were so professional and gave good feedback. Great communication from the team especially Helen in sales progression who saw ...
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“Excellent Service...”

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Feb 05,2024
Minithumbup
Gemma
Debbie
By: 'Brian'
Feb 05,2024
0 people found
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Very professional and fully committed team approach to selling your property. Phone calls and emails were promptly answered. We would have no hesitation in recommending Smart Homes....
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“I would like firstly, to say a big thanks to ......”

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Jan 25,2024
Minithumbup
Dawn
Trish
By: 'Trica Smart Homes'
Jan 25,2024
0 people found
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I would like firstly, to say a big thanks to Dawn for selling my property. which enabled me to purchase my new home, she updated me on all veiwings , every step of the way and sold it very quickly. Secondly, Trica who was amazing , nothing ...
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“Brilliant service by smart homes. Managed eve......”

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Jan 22,2024
Minithumbup
Gemma
Helen
By: 'Ramisa'
Jan 22,2024
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Brilliant service by smart homes. Managed everything well from start to end. I'm very glad to have them as my agents....
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“Sold with a week...”

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Jan 19,2024
Minithumbup
Jamie Smart
Gemma
By: 'P A Bant'
Jan 19,2024
0 people found
this helpful
We were looked after from day one. Our house sold within a week & they found us the perfect bungalow which we had bee looking for, for so long. The service was faultless & staff lovely. There are so many Smart Hones sale boards in our area & 90% ...
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“We recently sold our home through Smart Homes......”

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Jan 17,2024
Minithumbup
Helen
Gemma
By: 'Gemma'
Jan 17,2024
0 people found
this helpful
We recently sold our home through Smart Homes and cannot recommend them enough. They are friendly but always professional and made the stressful process easier by keeping us updated at all times....
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“Excellent service through what turned out to ......”

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Jan 15,2024
Minithumbup
Debbie
By: 'Graeme'
Jan 15,2024
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Excellent service through what turned out to be a long sales process, which was not of their making ....
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“Very professional...”

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Jan 12,2024
Minithumbup
Helen
By: 'Jane Susan Thoms'
Jan 12,2024
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Very professional and caring throughout the whole process. They marketed my property with excellent judgement ....
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“I have just completed on selling a flat...”

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Dec 22,2023
Minithumbup
Gin
Jamie Smart
By: 'NATALIE CAMPBELL'
Dec 22,2023
0 people found
this helpful
I have just completed on selling a flat and must say that Smart Homes have been fabulous. Really can't praise Gin enough for the service she provided. She is a real asset to the company and has made a very stressful time run very smoothly. ...
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“Smart Homes were extremely professional and h......”

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Dec 13,2023
Minithumbup
Sue
Simon
By: 'Kae'
Dec 13,2023
0 people found
this helpful
Smart Homes were extremely professional and helped ensure there was effective communication between ourselves and the seller. Whenever we had any questions, Sue and Gemma were always quick to answer and helped make the buying process smoother. When viewing the property, the team were friendly, ...
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“Excellent property agent....”

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Dec 12,2023
Minithumbup
Helen
Simon
By: 'SA'
Dec 12,2023
0 people found
this helpful
Excellent property agent. I can't thank them enough, particularly Helen Cole who is a true miracle maker. Several times the sale of my property was about to fall through but Helen's excellent interpersonal and negotiation skills, perseverance, and brilliant professionalism prevented it from happening. She ...
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“Cannot fault the service...”

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Dec 11,2023
Minithumbup
Helen
Simon
By: 'David Clifford Barnes'
Dec 11,2023
0 people found
this helpful
Cannot fault the service, Helen has given great communication, got back to me when she said she would, did everything she said she would without being chased, very satisfied....
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“Helen and the team have done us a *****star s......”

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Dec 08,2023
Minithumbup
Helen
Tom
By: 'Dawn'
Dec 08,2023
0 people found
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Helen and the team have done us a *****star service again , from start to finish . Would highly recommend to any one looking to buy or sell and wanting a 1st class service Dawn Willis...
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“Smart Homes, a cut above the rest...”

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Nov 22,2023
Minithumbup
Helen
Tom
By: 'Ben'
Nov 22,2023
0 people found
this helpful
Our experience of working with the whole team at Smart Homes was fantastic. In fact they were the first Estate Agents in about a year of house hunting who we felt were not only knowledgable, but passionate too. The house we purchased relied on the ...
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“Helen is perfect at her job. She is very resp......”

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Nov 16,2023
Minithumbup
Helen
Nicola
By: 'Liam Edward Taverner'
Nov 16,2023
0 people found
this helpful
Helen is perfect at her job. She is very responsive, Stepped in when needed and requested, and was always on hand when things got a bit rocky. Couldn't have gone through the stress without her calming presence on the phone. Always there for us, and ...
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“Helen Cole was fantastic really helpful & mad......”

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Oct 30,2023
Minithumbup
Helen
Joshua
By: 'Tina'
Oct 30,2023
0 people found
this helpful
Helen Cole was fantastic really helpful & made the whole experience run a lot more smoothly. Would highly recommend....
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“Very efficient,professional and friendly staf......”

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Oct 28,2023
Minithumbup
Warren
Debbie
By: 'NG'
Oct 28,2023
0 people found
this helpful
Very efficient,professional and friendly staff and service throughout our sale and purchase. Having obtained valuations from 3 agents we are so pleased we elected to sell our property with SmartHomes. The initial valuation of the property was conducted in a way in which we felt ...
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“A very special thank you to Gin at SMART home......”

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Oct 27,2023
Minithumbup
Gin
Helen
By: 'Sheila'
Oct 27,2023
0 people found
this helpful
A very special thank you to Gin at SMART homes for all of the help and support provided in progressing our sale. We found SMART homes to be very professional, acting upon concerns and problem solving in a quick and timely manner. In addition, the ...
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“Great service...”

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Oct 26,2023
Minithumbup
Debbie
Helen
By: 'Kirsty'
Oct 26,2023
0 people found
this helpful
Smart homes were fantastic from start to our very long finish (not smart homes fault) Debbie was always there to answer any questions we had and to chase people to keep thing moving. We would 100% recommend them to friends and family...
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Staff picture Helen
(600)
Staff picture Jamie Smart
(134)
Staff picture Joshua
(90)
Staff picture Gin
(87)
Staff picture Gemma
(55)
Staff picture Debbie
(51)
Staff picture Simon
(33)
Staff picture Nicola
(14)
Staff picture Sue
(12)
Staff picture Tom
(10)
Staff picture Melissa
(5)
Staff picture Trevor
(5)
Staff picture Adam
(5)
Staff picture Rory
Staff picture Robert
(4)
Staff picture Warren
Staff picture Laura
(1)
Staff picture John
Staff picture Denise
Staff picture Beena
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

1. The initial point of contact for all complaints is either Emma Daffurn (sales) or Mark Farebrother (lettings) who can be contacted at the branch. The complainant should be provided with their full name, address and contact details.
2. Even if initially made orally, all complainants should be asked, if at all possible, to submit their own complaint in writing.
3. Emma or Mark will acknowledge any complaint promptly, within 24 hours, with a formal written outcome being submitted to the complainant within 7 working days.
4. If the complainant remains dissatisfied, the complaint will be passed to Jamie Smart (Director) who will conduct a speedy, separate and detached review of the complaint.
5. Following this in-house review, a final written statement including any offer made, will be sent to the complainant.
6. Where this still does not satisfy the customer, this becomes the “Deadlock Letter” and will be accompanied by details of how the matter can be referred to The Property Ombudsman (TPO), Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP. Tel: 01722 333306
7. Customers may be given a copy of this in-house procedure.
Last updated at 1:46 PM 13/09/2023 by allAgents

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Branch - Shirley Solihull, Solihull, B90