Shortland Horne Estate Agents
4.9/5, 248 reviews
95% recommended
97% sales valuation accuracy
97% sales fee satisfaction
100% lettings valuation accuracy
97% lettings fee satisfaction



Property Features

On any valuation that takes place through Shortland Horne we will provide detailed evidence of how we have come to our honest and realistic sale price figure. We will leave you with a detailed information pack that will show you recently sold and completed properties and what properties are currently ... show more On any valuation that takes place through Shortland Horne we will provide detailed evidence of how we have come to our honest and realistic sale price figure. We will leave you with a detailed information pack that will show you recently sold and completed properties and what properties are currently on the open market in your area. We will also discuss what a bespoke package we can offer for you and your property.
Shortland Horne Estate Agents - Click to Visit Our Website

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 97% 97% £76,000 £740,000
Lettings 100% 97% £600 £1,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
20 1 13 3 128 3 69 3 6 2
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
Members of
NAEA ARLA TPOS Sales TPOS Lettings DPS Move With Us
Images & Videos

“Jade Neale...”

Share on :
May 28,2022
Minithumbup
Jade
By: 'Ben'
May 28,2022
0 people found
this helpful
After taking on our case part way through, so obviously having a lot of catching up with/learning the ins and outs of, our position. Jade did her utmost at every juncture to help us meet our goal. Thanks so much Jade, and all the ...
read full review
Was this helpful? Yes

“Poor agency, poor landlords, abysmal issues of management- the landlord and agency takes advantage of students. Do NOT RENT FROM HERE!!!...”

Share on :
May 23,2022
Minithumbdown
By: 'T'
May 23,2022
1 people found
this helpful
DO NOT RENT FROM THIS AGENCY! We've had several issues with the property, false advertisement, poor communication, bad landlord! Heed my warning!...
read full review
Was this helpful? Yes

“Such an out standing service from the team fr......”

Share on :
May 20,2022
Minithumbup
Aaron
By: 'Adam Jobes'
May 20,2022
0 people found
this helpful
Such an out standing service from the team from Shortland Horne. From start to finish we had full and clear understanding of each stage of the sale of our house. With a special thanks to Aaron Dreelan and especially Linda Collins part of the after ...
read full review
Was this helpful? Yes

“Excellent customer service from Shortland Hor......”

Share on :
Apr 09,2022
Minithumbup
Linda
By: 'Sue Mullaley'
Apr 09,2022
0 people found
this helpful
Excellent customer service from Shortland Horne. Special thanks to Linda Collins who supported us throughout the sale of our house, kept us updated with regular phone calls and always happy to answer any questions we had. Thank you....
read full review
Was this helpful? Yes

“Thank you for your help. Andy introduced me ......”

Share on :
Mar 31,2022
Minithumbup
Andy
By: 'Clare'
Mar 31,2022
0 people found
this helpful
Thank you for your help. Andy introduced me to a developer who quickly bought our site. Andy was always available to help at every step....
read full review
Was this helpful? Yes

“Amazing service from Shortland Horne,...”

Share on :
Feb 01,2022
Minithumbup
Linda
By: 'MERVE'
Feb 01,2022
0 people found
this helpful
Amazing service from Shortland Horne, Linda Collins was very supportive and gave excellent advices throughout the purchase of the property, definitely the best agent and the best person to work with....
read full review
Was this helpful? Yes

“With Shortland Horne at walsgrave road branch......”

Share on :
Jan 07,2022
Minithumbup
Sue
Richard
By: 'I. Lupan'
Jan 07,2022
0 people found
this helpful
With Shortland Horne at walsgrave road branch we had very good experience, we were regulary updated on the purchase and thanks to Sue she helped to get some issues sorted for us...
read full review
Was this helpful? Yes

“Highly recommended...”

Share on :
Dec 26,2021
Minithumbup
Sue
By: 'Emma Louise Harriman-Smith'
Dec 26,2021
0 people found
this helpful
I had a very stressful time with my sale due to my buyers' solicitors but Shortland Horne, specifically Sue Costello, did a wonderful job. Sue continously chased all parties and kept me informed, even when she was on annual leave. I would highly recommend this ...
read full review
Was this helpful? Yes

“I shortlisted a selection of estate agents in......”

Share on :
Dec 16,2021
Minithumbup
Linda
Laura
Dec 16,2021
0 people found
this helpful
I shortlisted a selection of estate agents in Coventry to list my property. I was searching for an agent who took the time to listen to my needs, give a realistic valuation based on evidence and a marketing strategy that would ensure a sale and ...
read full review
Was this helpful? Yes

“Fantastic Service!!We worked with Shortland......”

Share on :
Dec 15,2021
Minithumbup
Linda
By: 'Edith Howard'
Dec 15,2021
0 people found
this helpful
Fantastic Service!! We worked with Shortland Horne to sell my mum's property and to purchase a retirement apartment. The selling team were excellent, everything was done as stated and at agreed times. The advice we received in relation to the sale was timely and well ...
read full review
Was this helpful? Yes

“Linda helped me on my sale so much. She went ......”

Share on :
Dec 13,2021
Minithumbdown
Linda
By: 'Pardeep'
Dec 13,2021
0 people found
this helpful
Linda helped me on my sale so much. She went above and beyond to get matters concluded. Thank you so much! Pardeep...
read full review
Was this helpful? Yes

“Poor service...”

Share on :
Nov 30,2021
Minithumbdown
By: 'Mr Singh'
Nov 30,2021
0 people found
this helpful
Called the Walsgrave office twice to book a valuation no reply, called the city centre office to arrange a viewing and the individual sounded like he has never spoken to a customer before....
read full review
Was this helpful? Yes
By: Mr S Singh
Dec 02, 2021
View all comments (2)
I spoke twice to your team and asked for your fees they advised fees could only be given by the evaluators, I left my name and contact details twice yet no response. ...

“You won’t find a better Estate Agent!...”

Share on :
Nov 11,2021
Minithumbup
Samantha
Will
By: 'Steph'
Nov 11,2021
0 people found
this helpful
I cannot recommend Shortland Horne highly enough! From day one all the way through to completion and beyond everyone I have spoken to and dealt with has gone above and beyond, from viewings to updating the chain to ensure things were progressing as they should. ...
read full review
Was this helpful? Yes

“Amazing support...”

Share on :
Oct 27,2021
Minithumbup
Samantha
By: 'Cagla'
Oct 27,2021
0 people found
this helpful
As first time home buyers, we were supported perfectly at every step of the way. Samantha Bailey from the after sales team has been particularly patient in the process and managed it so well. Special thanks to her!...
read full review
Was this helpful? Yes

“Inexcusably poor service....”

Share on :
Oct 26,2021
Minithumbdown
By: 'David'
Oct 26,2021
0 people found
this helpful
On Friday 15th October Shortland Horne advertised a house for sale near Claverdon. On Saturday 16th around lunchtime, I rang to arrange a booking. The line was busy, so I left a message. As I was very keen, I also sent an email. On Saturday ...
read full review
Was this helpful? Yes

“We had a great experience using Shortland Hor......”

Share on :
Oct 14,2021
Minithumbup
Samantha
daniel
By: 'Lisa'
Oct 14,2021
0 people found
this helpful
We had a great experience using Shortland Horne. Daniel Norman came out and gave us a great insight to the value of our property and detailing thoroughly the selling process which was really helpful. The marketing was great, we had an offer of asking price ...
read full review
Was this helpful? Yes

“They made it look easy!...”

Share on :
Oct 05,2021
Minithumbup
Richard
Sue
By: 'Ben'
Oct 05,2021
0 people found
this helpful
Richard did a fantastic job in presenting and selling my house. Sue did an equally fantastic job in progressing the sale through to completion. Many thanks to Sue and the team....
read full review
Was this helpful? Yes

“My initial engagement with Shortland and Horn......”

Share on :
Sep 30,2021
Minithumbup
By: 'Paul'
Sep 30,2021
0 people found
this helpful
My initial engagement with Shortland and Horne was very good and they were very helpful in helping me understand the value of my house and doing all the marketing to put it on the market. As the market was buoyant at the time we quickly ...
read full review
Was this helpful? Yes

“Excellent, professional agents. I received re......”

Share on :
Sep 30,2021
Minithumbup
Samantha
Andy
By: 'Edward Pearce'
Sep 30,2021
0 people found
this helpful
Excellent, professional agents. I received regular updates on how the sale was progressing. From start through to completion they efficiently and promptly in responding to any queries I had. I would certainly use them again....
read full review
Was this helpful? Yes

“We can not rate Shortland Horne enough for al......”

Share on :
Sep 20,2021
Minithumbup
Sue
Richard
By: 'Laura Shepherd'
Sep 20,2021
0 people found
this helpful
We can not rate Shortland Horne enough for all the efforts and all they have done for us - Fantastic service from all the team! We would highly recommend them to anyone looking to sell or buy a property, they stayed in touch with us ...
read full review
Was this helpful? Yes

“Sue and the team were great to deal with from......”

Share on :
Sep 17,2021
Minithumbup
Sue
By: 'Comrie'
Sep 17,2021
0 people found
this helpful
Sue and the team were great to deal with from the valuation right through the process to the completion of the sale. Within a matter of days they had arranged 8 viewings on the property which led to a successful sale. They were always on hand ...
read full review
Was this helpful? Yes

“Sue and the team were great to deal with from......”

Share on :
Sep 17,2021
Minithumbup
Sue
By: 'Mr.S'
Sep 17,2021
0 people found
this helpful
Sue and the team were great to deal with from the valuation right through the process to the completion of the sale. Within a matter of days they had arranged 8 viewings on the property which led to a successful sale. They were always on hand ...
read full review
Was this helpful? Yes

“Excellent communication in a timely manner. ......”

Share on :
Aug 30,2021
Minithumbup
Sue
Richard
By: 'Andrew'
Aug 30,2021
0 people found
this helpful
Excellent communication in a timely manner. Professional, dedicated team. Adapted well to the challenges of selling a home during lockdown. Happy to recommend Shortland Horne, Walsgrave Branch....
read full review
Was this helpful? Yes

“We used Shortland Horne to buy a house - exce......”

Share on :
Aug 13,2021
Minithumbdown
Linda
By: 'Clair'
Aug 13,2021
0 people found
this helpful
We used Shortland Horne to buy a house - excellent professional service! In particular the level of communication from the wonderful after sales team was much appreciated! Would use again!...
read full review
Was this helpful? Yes

“Overall very happy...”

Share on :
Jul 29,2021
Minithumbup
Linda
By: 'Clare'
Jul 29,2021
0 people found
this helpful
I went with SH to see my property and although the original evaluation was slightly overpriced, the service itself was great. Quick to arrange the listing and any viewings. All handled very safely with the covid restrictions that were in place at the time too. ...
read full review
Was this helpful? Yes

“Simply the best Estate Agents you could use...”

Share on :
Jul 29,2021
Minithumbup
Sue
Richard
By: 'Stuart'
Jul 29,2021
0 people found
this helpful
There are not enough superlatives in the dictionary to accurately describe Shortland Horne, from start to finish they went above and beyond the call of duty. Without Shortland Horne especially Sue, our entire chain would still be waiting to move. Forget the rest, use Shortland ...
read full review
Was this helpful? Yes

“She is very helpful and has excellent communi......”

Share on :
Jul 23,2021
Minithumbup
Samantha
By: 'Aden'
Jul 23,2021
0 people found
this helpful
She is very helpful and has excellent communication. She is great with handling with our process.She is very kind and friendly. Thank you very much Samantha!...
read full review
Was this helpful? Yes

“Great service...”

Share on :
Jul 15,2021
Minithumbup
Linda
By: 'Daniel Beckham'
Jul 15,2021
0 people found
this helpful
Great service received. The whole team helped us complete a very difficult transaction and guided us every time we needed assistance. Always on hand to contact and a special mention for Linda in after sales who helped massively in us getting our dream home...
read full review
Was this helpful? Yes

“Shortland Horne sold our house last month and......”

Share on :
Jul 15,2021
Minithumbup
Andy
Samantha
By: 'Kristina'
Jul 15,2021
0 people found
this helpful
Shortland Horne sold our house last month and really appreciated their professional service at this difficult time due to the current COVID pandemic....
read full review
Was this helpful? Yes

“Print and easy communication...”

Share on :
Jul 07,2021
Minithumbdown
Sue
By: 'Sean'
Jul 07,2021
0 people found
this helpful
They kept me well informed and were easy to contact when needed, they were very prompt to reply to email and provided a hassle free and professional service (Review as the buyer)...
read full review
Was this helpful? Yes

Landlord Fees

Tenant Management Service
12% (inc. VAT), On Completion (Fees are negotiable)

Full property management service set up fee is 60% of the first months rent and 12% of all rent collected.

Last updated on 05/06/2019, 11:56 AM by Craig Arnold, Director


Tenant Fees

Lost Keys

Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).

Last updated on 05/06/2019, 11:53 AM by Craig Arnold, Director

Let only service
90% (inc. VAT), On Completion

Let only fee is 90% of the first months rent (Minimum fee £500).

Last updated on 05/06/2019, 11:54 AM by Craig Arnold, Director

Tenancy Agreement
£80 (inc. VAT), On Completion

Landlord renewal charge

Last updated on 05/06/2019, 12:06 PM by Craig Arnold, Director

Change of Sharer
£50 (inc. VAT), On Completion

£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Last updated on 05/06/2019, 12:05 PM by Craig Arnold, Director

Security Deposit

Five weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy. An insurance based deposit alternative is available on selected properties through Zero Deposit.

Last updated on 05/06/2019, 12:01 PM by Craig Arnold, Director

Unpaid Rent

Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Last updated on 05/06/2019, 12:05 PM by Craig Arnold, Director

Pending
£50 (inc. VAT), On Completion

£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.

Last updated on 05/06/2019, 12:05 PM by Craig Arnold, Director

Early Termination

Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

Last updated on 05/06/2019, 12:07 PM by Craig Arnold, Director

Holding Deposit (per tenancy)

One week’s rent. This is to reserve a property. Please Note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and / or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Last updated on 05/06/2019, 12:09 PM by Craig Arnold, Director

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 2:25 PM 07/01/2016 by allAgents

Awards won by Shortland Horne Estate Agents

Regional Awards won by Shortland Horne Estate Agents

Individual Branch Awards

Coventry, CV2

Coventry, CV1


.

Get in touch with

Shortland Horne Estate Agents