Portico | London Estate Agents
Not transparent agent This agent is not a member of our

'Transparent Agent' scheme

Learn more...
  • claim your profile
    Sophie Durkin
  • claim your profile
    Bruno De Sousa
  • claim your profile
    Kaylie Carberry
  • Luke Parle
    Luke Parle
  • claim your profile
    Aleksandra Galla
  • claim your profile
    Ross Nicholls
  • claim your profile
    Jane Bint
  • claim your profile
    Sarah Doyle
  • Christopher Lloyd
    Christopher Lloyd
  • Peter Bale
    Peter Bale
  • Jake Fahey
    Jake Fahey
  • claim your profile
    Angelica Wong-Diffa
  • Ivette Szucs
    Ivette Szucs
  • Victoria Mitenina
    Victoria Mitenina
  • claim your profile
    Christopher Blacketer
  • claim your profile
    Angelica Wong
  • claim your profile
    Nathan Read
  • claim your profile
    Medleen Brereton
  • Ivett Karman
    Ivett Karman
Meet the Team
No description for branch.
Portico

5 Clapham Common South Side Clapham, London
Greater London
SW4 7AA
02076278084

Areas covered
  • SW4
  • SW2
  • SW9
  • SW11
  • SW12
  • SW8
  • SW17
  • SW18
  • SW16
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
86% customers were satisfied with fees 85% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £1,375
  • Max: £16,000,000

Letting
  • Min: £850
  • Max: £1,560

 
Dec 23,2015
Minithumbup
By:
Dec 23,2015
0 people found
this helpful
Selling a house is always fraught, even with only a first-time buyer at one of the chain, a couple selling their flat and the buying mine in the middle, and me, selling to rent, at the end. All the problems that came up were as a result of the first link in the chain, but Portico dealt with those issues all very efficiently and smoothly. In the end, the sale went through with ease, thank to Luke and his team....
read full review
Comment on agent fees
1% was excellent
Was this helpful? Yes
Dec 11,2015
Minithumbup
By:
Dec 11,2015
1 people found
this helpful
I first contacted Luke in 2014 when I initially was considering selling my property. At that time I decided that it wasn't the best time for me to sell and Luke was completely happy to accept this. Luke would contact me every now and then to see if I wanted to look again into selling, but not in a pushy way. Luke is a very competent, attentive and considerate agent and everything went very smoothly when the sale went ahead. Communication was regular and Luke was very open to discuss the status...
read full review
Was this helpful? Yes
Nov 20,2015
Minithumbup
By:
Nov 20,2015
0 people found
this helpful
Dealing with Portico was simple and straightforward. My agent went out of her way to clarify any of the question I had; she helped me throughout the process and was my biggest advocate. I recommend Portico, it didn't feel like the other estate agents I went to, where you feel like you are just part of the conveyor belt. My estate agent helped me secure the property that met my criteria, manage to agree an earlier move in date and constantly kept me informed on the progress. Like anything in life...
read full review
Was this helpful? Yes
Sep 28,2015
Minithumbup
By:
Sep 28,2015
0 people found
this helpful
Jake and Luke were very good at getting back to me quickly with any questions I had. Jake was very kind a patience when showing us around the property on multiple occasions and made us feel welcome to take our time which helped us decide the propert was right for us. Overall a very good experience. Thanks!...
read full review
Was this helpful? Yes
Sep 22,2015
Minithumbup
By:
Sep 22,2015
0 people found
this helpful
Luke was essential to us achieving our sale. He constantly kept us up to date and chased our buyers and their solicitor. He went above the call of duty arranging a courier to ensure a vital document was signed and reached our buyers solicitor. He also made sure the removal company had access to our flat as we were no longer living it. He was incredibly supportive throughout the whole sale and I would not hesitate to recommend him....
read full review
Was this helpful? Yes
By: Emma
Oct 11, 2015
Thanks for your lovely review Olivia! We would really appreciate it if you could repost it on our Google + page: https://plus.google.com/105808825158186368544/posts Thanks again :)....
Sep 22,2015
Minithumbup
By:
Sep 22,2015
0 people found
this helpful
Great service from start to finish, always thorough, professional and informative. I would use them again and recommend to others....
read full review
Was this helpful? Yes
Aug 21,2015
Minithumbup
By:
Aug 21,2015
0 people found
this helpful
The service has been good overall but they expect too quick a response in all the dealings, e.g. information that the prospective tenant has to produce and payments, urging us to do so for next day during working days when we are really busy with other things. They do so as part of a very well structured procedure which works well for the convenience of the state agent but no so well for the customers. Conversely when we have been awaiting for them to supply information, we were informed that t...
read full review
Comment on agent fees
The seem expensive, but I guess that are in line with London prices
Was this helpful? Yes
Aug 13,2015
Minithumbup
By:
Aug 13,2015
0 people found
this helpful
Overall I found Portico a professional and efficient agents when purchasing a flat. They were very quick to respond to all requests and enquiries. I would recommend....
read full review
Was this helpful? Yes
Jun 29,2015
Minithumbup
By:
Jun 29,2015
0 people found
this helpful
Great work from Jake in progressing the sale on both sides, quick to respond and circulate any messages. Also Luke helped out when Jake was not around so the buy was never left idle, Thanks...
read full review
Was this helpful? Yes
Jun 07,2015
Minithumbup
By:
Jun 07,2015
1 people found
this helpful
The sale was handled professionally. Jake and Luke in particular made sure I understood the process at each step of the way, liaised with both sets of solicitors, advised me and kept me well informed. Having already moved away from the area I felt confident that they were managing the sale well for me, and they assisted me with a number of problems I had during the sale process by acting as key holders etc....
read full review
Was this helpful? Yes
Jun 01,2015
Minithumbup
By:
Jun 01,2015
0 people found
this helpful
Luke was exceptionally good with communications - email & phone. He responded promptly and always did what he said he would do. We always knew what the position was with the sale. We would have no hesitation in recommending him....
read full review
Was this helpful? Yes
May 12,2015
Minithumbup
By:
May 12,2015
0 people found
this helpful
Luke and Jake from Portico Clapham providing an excellent service during the purchase of an investment property. Very responsive, timely and helpful at all stages of the process. Thanks guys....
read full review
Was this helpful? Yes
Apr 29,2015
Minithumbup
By:
Apr 29,2015
0 people found
this helpful
Very professional in all aspects. Called back / contacted when they said they would. Kept me fully informed of progress. Offered assistance to arrange repairs and replacement of white goods. Would strongly recommend them....
read full review
Was this helpful? Yes
Apr 26,2015
Minithumbup
By:
Apr 26,2015
0 people found
this helpful
Angelica was very helpful in terms of advising what would make my property more appealing. She was patient and supportive while the renovations were being done and then speedy in finding appropriate tenants and efficient with the paperwork. Overall, very impressed....
read full review
Was this helpful? Yes
Apr 22,2015
Minithumbup
By:
Apr 22,2015
0 people found
this helpful
Luke Parle was my main contact and he was always helpful and polite and kept me upto date on events. Peter and Jake were also very helpful and when brining prospective buyers considerate of my expectations. They always informed me if a prospective buy did not turn up....
read full review
Was this helpful? Yes
Apr 21,2015
Minithumbup
By:
Apr 21,2015
0 people found
this helpful
Dealt with Luke and Jake who were both great at helping out with any questions we had and made the process as smooth as possible. Any question we had was answered promptly and as first time buyers this helped so much....
read full review
Was this helpful? Yes
Apr 21,2015
Minithumbup
By:
Apr 21,2015
1 people found
this helpful
This agent is accurate with their valuations. Realistic and truthful with all aspects of this sale. Both friendly and efficient . I highly recommend Luke Parle. Probably the best agent I've worked with....
read full review
Comment on agent fees
Best agent I've dealt with service and fees.
Was this helpful? Yes
Apr 19,2015
Minithumbup
By:
Apr 19,2015
0 people found
this helpful
Had a very easy home purchase which I was not expecting knowing that you can have a difficult time purchasing a home. Jake who met me at the property was always punctual and polite and swift to reply to any emails, Luke who oversaw the whole purchase and dealt with the vendor was again very helpful, on the ball and swift to respond by email or telephone. He smoothed over the one small glitch efficiently and was helpful. Both Luke and Jake always asked if there was anything else they co...
read full review
Was this helpful? Yes
Apr 17,2015
Minithumbup
By:
Apr 17,2015
0 people found
this helpful
From the moment we met Ivett Karman on a flat viewing she was looking after us in true professional manner. On the day of our viewing she arrived with nice brochure containing all information about the property. I found this very useful and during my flat hunt she was the only agent who provided this kind of information to us on the scene. It was a great first impression and my experience hasn't changed up until today where I am now writing this review sitting on the couch in our living room at ...
read full review
Was this helpful? Yes
Apr 10,2015
Minithumbup
By:
Apr 10,2015
0 people found
this helpful
I would like to highly recommend the services of Bushell's and in particular Angelica Wong. Angelica is by and far the best letting agent I have dealt with in the last 12 years of renting out my flat in London. I reside in Australia and need the support and confidence in the letting team to make the right calls and to help with all the day to day running of the property. Great service and superb interactions with all of the Bushell's team. Thank you....
read full review
Was this helpful? Yes
Apr 08,2015
Minithumbup
By:
Apr 08,2015
0 people found
this helpful
Both Jake Fahey and Luke Parle were outstanding agents. They always made time to organise viewings even if these were incredibly last minute. They were always friendly and helpful, even post sale. Thanks so much guys- I am very happy in my new nome ;)...
read full review
Was this helpful? Yes
Apr 01,2015
Minithumbup
By:
Apr 01,2015
0 people found
this helpful
Amanda Wong Diffa was my first introduction to Bushells' letting service. She was helpful and informative. She also quickly and effectively organised the advertising and successful letting of the property. Her staff have been equally efficient. During the period of letting Nathan has been a very effective intermediary and organiser. If we were not selling the property we would be more than happy to continue to use Bushels and have no hesitation in recommending them to other landlords....
read full review
Was this helpful? Yes
Mar 23,2015
Minithumbdown
By:
Mar 23,2015
0 people found
this helpful
The process in my opinion is convoluted and over complicated. I will admit straight away that my working situation was a bit difficult as I was moving jobs at the time of the flat search and this made getting references take longer than both parties would have liked. The initial payment system failed twice before I managed to get it to go through for the deposit. On further inspection this was due to the phone number being wrongly captured from the form we filled in. It had one number too fe...
read full review
What agent could do to change your mind?
Rather expensive when you consider the lack of professionalism.
Comment on agent fees
Rather expensive when you consider the lack of professionalism.
Was this helpful? Yes
By: High Expectations
Mar 24, 2015
This website has change what I wrote for, "What could Bushells do to change your mind?" I actually said, Clear up their convoluted process. Be more clear and professional in their comms. Not send my personal details to strangers without my permission.....
By: Amanda Belchamber
Mar 25, 2015
View all comments (2) Thank you for your detailed feedback, we apologise for any inconvenience caused and will be reviewing your comments.
Feb 27,2015
Minithumbup
By:
Feb 27,2015
0 people found
this helpful
Friendly staff and not aggressive like some other Estate Agents (I will not mention their name(s). I Would definitely use Bushells again, to sell, buy or let a property. Overall a very positive experience from start to finish....
read full review
Comment on agent fees
I understand that the fees are standard and competitively speaking, was cheaper than some other agents in South London. However with the introduction of Online Estate Agents, maybe high street Estate Agents can reduce their fees, or offer negotiation on fees.
Was this helpful? Yes
Jan 17,2015
Minithumbup
By:
Jan 17,2015
0 people found
this helpful
We expressed an interest in a property we found on Zoopla. Chris called us back within no time at all and took all of our details. He quickly arranged a viewing for us, despite it being rather late in the day. He arrived at the property before us and was really helpful, answering all of our questions. We then decided to go ahead with renting the property and all subsequent calls/emails from him were polite and informative. He responded to our enquiries immediately and went out of his way to help...
read full review
Was this helpful? Yes
Dec 16,2014
Minithumbup
By:
Dec 16,2014
0 people found
this helpful
after initially making a wrong decision to sell my property with A.N Other agent, I reverted back to Bushells who had sold my previous property in Brixton. It was reassurning to know that Luke Parle is still active in supporting the vendors. Luke brings calmness to the many and various hurdles that occur during the process, which helped enormously. I have now sold two properties with Bushells and always been satisfied....
read full review
Was this helpful? Yes
Dec 16,2014
Minithumbup
By:
Dec 16,2014
0 people found
this helpful
Luke sourced a buyer quickly and handled any issues with a high degree of professionalism and tact. I would highly recommend him....
read full review
Was this helpful? Yes
Dec 13,2014
Minithumbup
By:
Dec 13,2014
0 people found
this helpful
Despite having five estate agents down the road, we followed the glowing reviews and went with Bushells. It was a happy choice. Luke Parle and Peter Bale have been outstanding in the service which they have given us. Our house went on the market on the Saturday and our buyer came to view the following Monday. By Thursday we had clinched the deal. At every point Luke has been there supporting and helping us. He gave us the names of three solicitors who he felt would give a good service so t...
read full review
Comment on agent fees
Luke earned his fees for Bushells.
Was this helpful? Yes
Dec 05,2014
Minithumbup
By:
Dec 05,2014
0 people found
this helpful
Luke went out of his way to make sure that my property was sold at a fair price to an appreciative buyer. All the supporting team were excellent and went the extra mile to make the transaction happen. I highly recommend the Clapham branch for Bushells for anyone selling a property in the area...
read full review
Was this helpful? Yes
Nov 16,2014
Minithumbup
By:
Nov 16,2014
0 people found
this helpful
Christopher showed me around a studio flat in Streatham. He was on time and was polite and friendly. He answered all my questions about the property and had the neccessary paperwork at hand. His customer service was excellent....
read full review
Was this helpful? Yes


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
41 0 41 2 43 0 29 1 3 0

Job vacancies

Please see a list of jobs available

Fees

No fees set.
Created at 12:02 PM 02/02/2016. Last updated at 12:02 PM 02/02/2016 by Luke Parle


Sophie Durkin - upload your photo Sophie Durkin
13 reviews

About Sophie No description set View full profile
Bruno De Sousa - upload your photo Bruno De Sousa
15 reviews

About Bruno No description set View full profile
Kaylie Carberry - upload your photo Kaylie Carberry
10 reviews

About Kaylie No description set View full profile
Luke Parle Luke Parle
Sales Manager Battersea & Clapham
49 reviews

About Luke No description set View full profile
Aleksandra Galla - upload your photo Aleksandra Galla
2 reviews

About Aleksandra No description set View full profile
Ross Nicholls - upload your photo Ross Nicholls
2 reviews

About Ross No description set View full profile
Jane Bint - upload your photo Jane Bint
1 reviews

About Jane No description set View full profile
Sarah Doyle - upload your photo Sarah Doyle
1 reviews

About Sarah No description set View full profile
Christopher Lloyd Christopher Lloyd
Sales Negotiator
16 reviews

About Christopher No description set View full profile
Peter Bale Peter Bale
Sales Negotiator
4 reviews

About Peter No description set View full profile
Jake Fahey Jake Fahey
Sales Negotiator
12 reviews

About Jake No description set View full profile
Angelica Wong-Diffa - no image available Angelica Wong-Diffa
Lettings Manager
4 reviews

About Angelica No description set View full profile
Ivette Szucs Ivette Szucs
Lettings Negotiator
5 reviews

About Ivette No description set View full profile
Victoria Mitenina Victoria Mitenina
Lettings Negotiator
0 reviews

About Victoria No description set View full profile
Christopher Blacketer - no image available Christopher Blacketer
Lettings Negotiator
2 reviews

About Christopher No description set View full profile
Angelica Wong - no image available Angelica Wong
Lettings Manager
1 reviews

About Angelica No description set View full profile
Nathan Read - upload your photo Nathan Read
3 reviews

About Nathan No description set View full profile
Medleen Brereton - upload your photo Medleen Brereton
1 reviews

About Medleen No description set View full profile
Ivett Karman Ivett Karman
Senior Lettings Negotiator
1 reviews

About Ivett No description set View full profile

Complaints Procedure

No procedure set.
Created at 2:20 PM 07/08/2014. Last updated at 12:02 PM 02/02/2016 by Luke Parle


Opening hours