Palmer Snell - Branch, BH4

Branch rating: 1 out of 5.0 based on 2 ratings. This website contains 2 user reviews of Palmer Snell - Branch, BH4.

Agent Overview

Palmer Snell

110 Poole Road
Bournemouth
Dorset
BH4 9EF

Telephone: 01202 348121


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  • Sales (as a Vendor)0
  • Sales (as a Buyer)0
  • Sales (Prospective customer)0
  • Lettings (as a Landlord)0
  • Lettings (as a Tenant)2
  • Lettings (Prospective customer)0
  • Repair/Property Management0
  • They manage our building0
  • They are our factor0
  • They manage our estate0
  • They arranged our mortgage0
  • Re-Mortgages (Prospective Customer)0
  • Mortgages (Prospective Customer)0
  • Surveys0
  • Conveyancing0

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This branch is ranked 19174 out of 19499 in the UK

Overall Customer Rating

1 out of 5.00

  • 0 recommend
  • 2 disapprove

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This branch is also ranked:

10 out of 34
out of all Palmer Snell offices.
12 out of 12
in the BH4 area
253 out of 263
in Bournemouth

Palmer Snell has not joined our 'transparent agent' scheme yet.

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Customer Reviews

  1. 2
    people found
    this helpful.
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    A 1 Star review by  Psc, Wed 14th November 2012

    Branch:
    110 Poole Road,
    Services:
    Lettings (as a Tenant)
    Staff Member
    No staff selected.
    Postcode
    No postcode selected.
    Experience:
    Would you use the agent again? No

     

    Probably the worst customer service I have ever encountered. Never reachable, very difficult to get them to organise viewings. Very keen on taking your money and very reluctant to do any work. They fabricated \'evidence\' they used against us and we ended up pulling out of renting a property from them and leaving our deposits behind. In May 2012, we visited a property with Palmer Snell and fell in love with it. We were keen on waiting at least a day or two to think about it, especially since one of the housemates could see it the next day as they could not be there for the first viewing. The... (read more
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  2. 2
    people found
    this helpful.
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    A 1 Star review by  straycats, Thu 5th April 2012

    Branch:
    110 Poole Road,
    Services:
    Lettings (as a Tenant)
    Staff Member
    No staff selected.
    Postcode
    No postcode selected.
    Experience:
    Would you use the agent again? No

     

    From a tenant's POV - a really awful agent. I wasn't told about the renewal fee for my contract and wasn't given the option of a 12 month contract in the first instance, so imagne the lovely surprise I had when a letter landed on my doorstep after 6 months telling me that I had to pay another £125 to stay in my home. I have no idea what the agency fees I paid them are used for - their maintenance department is utterly useless and it takes many phone calls for them to take action, if they ever do. No one in any of the departments I've spoken to seems to give a damn. If I didn't like my flat and the location so much I would not be staying with them - after my current contract expires I will not be renewing it with Palmer Snell and I will never be using their services again.

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