Morgans
1.7/5, 13 reviews
23% recommended
100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction



Property Features

Morgans offers a comprehensive level of service for all clients from first contact through to completion. We have a team of experienced full time staff including a Client Services team to assist you through the process of dealing with solicitors and managing chains to meet your target dates for the ... show more Morgans offers a comprehensive level of service for all clients from first contact through to completion. We have a team of experienced full time staff including a Client Services team to assist you through the process of dealing with solicitors and managing chains to meet your target dates for the move.

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2024 allAgents People Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £160,000 £160,000
Lettings 0% 0% £675 £675
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 1 1 7 2 0 0 0 0 2
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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“Brilliant all round. I could not be happier w......”

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Nov 19,2023
Minithumbup
Steven
By: 'Happy Seller'
Nov 19,2023
0 people found
this helpful
Brilliant all round. I could not be happier with everyone at the Kinross branch. The staff were friendly, efficient, knowledgeable and very helpful. I genuinely enjoyed the interactions with everyone involved; The estate agent Steven McHardy was great to work with & easy to like. The ...
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“Poor service & inaccurate advice...”

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Aug 04,2023
Minithumbdown
By: 'Wash'
Aug 04,2023
1 people found
this helpful
Really poor service. Feel they could set a closing date instead with so much so called interest in a property. On more than one occasion booked a viewing only to told it sold, even though I explicitly stated I would be happy to put in ...
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“Negative from the start...”

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Sep 14,2018
Minithumbdown
By: 'NotMorgans'
Sep 14,2018
2 people found
this helpful
If you want no call backs - YES If you want to leave voicemails with no reply - YES If you want an attitude/accusations in response to a complaint - YES Although regulated by the The Property Ombudsman (tpos.co.uk), any complaints will ...
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Comment on agent fees
Not applicable
Was this helpful? Yes

“Meh......”

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Jul 26,2018
Minithumbdown
By: 'Victoria'
Jul 26,2018
0 people found
this helpful
Never got informed that my viewing got cancelled. Found out online that property I'm interested in is no longer available. Waited till late afternoon next day for a phone call from them which never happen and deiced to contact them myself. They confirmed property being ...
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Comment on agent fees
When wanted to view a property had to open an profile, I'm not entirely OK with idea of them storage my details like: address, email, phone, etc just because I want to view a rental property. However I initially called requesting one which I found out dates weren't suitable so they called again to check in if they can help.
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“Worse Experience...”

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Apr 23,2018
Minithumbup
By: 'Sad'
Apr 23,2018
0 people found
this helpful
They are very helpful and nice when you visit the property and you feel happy until you pay the fees and agree with the rent. After that, it's a nightmare! Charged nonsense fees on move out, they took almost £300 from my bond on things that ...
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“Agents obviously doesn't talk to each other and reply like ......”

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Jun 18,2017
Minithumbdown
Hannah
By: 'Victim'
Jun 18,2017
0 people found
this helpful
Agents obviously doesn't talk to each other and reply like I don't know what she told you but I just see there... without a confirming of the situation. So don't believe what one of them tells you because second one doesn't care ! One of the ...
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Comment on agent fees
bad
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“I have rented with Morgans before, but only through their ......”

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Mar 07,2014
Minithumbdown
By: 'h14'
Mar 07,2014
0 people found
this helpful
I have rented with Morgans before, but only through their city centre office. My experiences mean I would not recommend them again and certainly not have any dealings with their headingley office. When maintenance issues were reported, they wrote incorrect information meaning that it took ...
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What agent could do to change your mind?
Agent could have dealt with complaints and sought to deliver a service to tenants as well as landlords. Agent could also deal with maintenance issues appropriately and in timely way.
Attached Filesnbsp;
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“I have rented with Morgans before, but only through their ......”

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Mar 07,2014
Minithumbdown
By: 'h14'
Mar 07,2014
0 people found
this helpful
I have rented with Morgans before, but only through their city centre office. My experiences mean I would not recommend them again and certainly not have any dealings with their headingley office. When maintenance issues were reported, they wrote incorrect information meaning that it took ...
read full review
What agent could do to change your mind?
Agent could have dealt with complaints and sought to deliver a service to tenants as well as landlords. Agent could also deal with maintenance issues appropriately and in timely way.
Attached Filesnbsp;
Was this helpful? Yes

“Were lovely getting me into the place. Were rude and ......”

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Aug 01,2013
Minithumbdown
By: 'Unhappy'
Aug 01,2013
2 people found
this helpful
Were lovely getting me into the place. Were rude and unprofessional when I was moving out. All they cared about was getting the next person in. They came by unannounced and 15 minutes after the agreed hour-long window multiple times. When I was present during a ...
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What agent could do to change your mind?
Remember that your customers should be treated well during their entire contract and not just after move in.
Attached Filesnbsp;
Was this helpful? Yes

“Let's face it - letting agents and estate agents have ......”

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Jul 21,2013
Minithumbdown
Emma
By: 'ExCustomer'
Jul 21,2013
2 people found
this helpful
Let's face it - letting agents and estate agents have a bad reputation. Some of it is probably unjustified and some of it is probably justified, so I tend to take each company as I find them and on their own merits - in the ...
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“What a terrible agent! They lied to us telling us ......”

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Oct 26,2012
Minithumbdown
By: 'TrueReviewer!'
Oct 26,2012
1 people found
this helpful
What a terrible agent! They lied to us telling us that the tenants were not interested in renting our property. The poor tenants came to visit us personally, to tell us that they were interested in the property but had asked the agents if they ...
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What agent could do to change your mind?
Close down.
Attached Filesnbsp;
Was this helpful? Yes
By: MD
May 13, 2013
View all comments (1)
MD comment - People like this should be made to reveal their identity – no one at Morgans knows who they are or what they are talking about. The onus here needs to be with this web site who accepts claims from persons unknown without any confirmation of who they are or what they are talking about. As MD if the complainant would like to make contact formally with Morgans and then providing their complaint is valid – Morgans will pay double compensation if what they say is in fact t ...

“Morgans are dreadful! We placed a deposit on a property ......”

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Aug 29,2010
Minithumbdown
By: 'Review!'
Aug 29,2010
1 people found
this helpful
Morgans are dreadful! We placed a deposit on a property and passed the referencing process. Before we left the deposit, we told them that we wanted the place fully furnished. They said this would not be an issue and the place would be furnished before ...
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By: MD
Oct 28, 2011
View all comments (1)
We do not take deposits from any tenants at point of references - its also illegal for any agent to not return a deposit - just maybe this person/persons would like to see the codes that Morgans adhere to - and if they can find a reason why Morgans acted wrongly then the MD will offer a double your money compensation!!!!! ...

“Absolutely fantastic service from start to finish. I would definately ......”

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Nov 09,2007
Minithumbup
By: 'Sparky'
Nov 09,2007
0 people found
this helpful
Absolutely fantastic service from start to finish. I would definately recommend this group of dynamic young professionals to anyone. ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Morgans

Regional Awards won by Morgans

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