Martin & Pole - RG40
2 ratings. This website contains 2 user reviews of Martin & Pole - RG40.based on
- Sales (as a Vendor)0
- Sales (as a Buyer)0
- Sales (Prospective customer)0
Lettings (as a Landlord)0
- Lettings (as a Tenant)0
- Lettings (Prospective customer) 1
- Repair/Property Management0
They manage our building0
- They are our factor0
- They manage our estate0
They arranged our mortgage0
- Re-Mortgages (Prospective Customer)0
- Mortgages (Prospective Customer)0
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Branch Information for Martin & Pole, RG40
A description of Martin & Pole in RG40 in Wokingham is currently unavailable.
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Diamond0958, Thu 27th February 2014by
I phoned to speak to Rose regarding my brothers death. Although they were aware of the death of my brother, they continued to take monies from his bank account . Rose was particular rude and unhelpful and after I sent a polite email she phoned me to say that I was not to email again. I have now escalated the matter to the Director - David Auger. Appalling lack of sensitivityWas this review helpful? Yes
2people found this
Disappointed, Wed 5th September 2012by
- 7 Broad Street,
- Lettings (Prospective customer)
- Staff Member
- No staff selected.
- No postcode selected.
- Would you use the agent again? No
Rude person \'assumed; that I was on housing benefit because I am a female with two children! The advert mentioned good schools nearby to the property that I was requiring further details on but apparently the landlord had been very direct in the fact that children were not welcome! Very poor service indeed as I was not asked for email address to send on available properties that may be of interest!
What could Martin & Pole do to change your mind?
“Not have had so many assumptions as I thought that sales was all about questioning and finding out needs and requirements.”
Was this review helpful? Yes
View All Comments (1)by David Auger 07/01/2013
It does seem unfair that we have mentioned schools nearby if the landlord did not want children - my apologies. Some people are a little sensitive when we ask personal questions. The lady who asked the questions would not have made assumptions - we are being paid by the owner to find the best tenant. The best tenant for one property may not be the best tenant for another property. If we got the balance wrong on this occassion - once again my apologies.