Martin & Co - M45
based on 4 ratings. This website contains 4 user reviews of Martin & Co - M45.
Agent Overview
Martin & Co
84 Bury Old Road
Whitefield
Manchester
Greater Manchester
M45 6TQ
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- Sales (as a Vendor)0
- Sales (as a Buyer)0
- Sales (Prospective customer)0
Lettings (as a Landlord)1- Lettings (as a Tenant)3
- Lettings (Prospective customer)0
- Repair/Property Management0
They manage our building0- They are our factor0
- They manage our estate0
They arranged our mortgage0- Re-Mortgages (Prospective Customer)0
- Mortgages (Prospective Customer)0
Surveys0- Conveyancing0
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Customer Reviews
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2
people found
this helpful.
by DO NOT USE MARTIN & CO, Mon 16th July 2012
- Branch:
- 84 Bury Old Road, Whitefield
- Services:
- Lettings (as a Tenant)
- Staff Member
- No staff selected.
- Postcode
- No postcode selected.
- Experience:
- Would you use the agent again? No
Martin & Co are without doubt the worst lettings agent I have ever have displeasure of dealing with. Having rented for 15 years, I have extensive experience of being a tenant and have found most of the lettings agents and private landlords we have dealt with to be very efficient and easy to deal with..... Martin and Co on the other hand try to squeeze every last penny out of you and with an attitude. The only people they care about it seems are their landlords. We have always paid on time and despite raising issues prior to moving, none of which to date have been addressed some 4... (read more
Was this review helpful? Yes
)
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5
people found
this helpful.
by Burp, Sat 21st April 2012
- Branch:
- 84 Bury Old Road, Whitefield
- Services:
- Lettings (as a Tenant)
- Staff Member
- No staff selected.
- Postcode
- No postcode selected.
- Experience:
- Would you use the agent again? No
The worst landlords I've ever dealt with. Never resolved a *single* problem, even when to do with issues as serious as water leaks, mould, or broken boilers. Increased the rent year-on-year after hiking it by £100/month AFTER we had signed the papers and paid the deposit, claiming that 'the website was wrong'. Attempted to keep 100% of our deposit by lying to the Deposit Protection Scheme. Will do a good job of shmoozing you when you first view the property, but once your contract is signed they want nothing to do with you, unless it's to do with squeezing more money out of you. The Google... (read more
Was this review helpful? Yes
)
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6
people found
this helpful.
by Disgusted_Tenant, Mon 2nd April 2012
- Branch:
- 84 Bury Old Road, Whitefield
- Services:
- Lettings (as a Tenant)
- Staff Member
- Dayna Hyman, Caroline O'Dea
- Postcode
- No postcode selected.
- Experience:
- Would you use the agent again? No
My experience with Martin and Co initially began reasonably well with a viewing of a well presented property I soon made an offer on and will be leaving in the near future. As such the process was relatively painless until I was handed a few additional documents to sign, one in particular detailing that a person signing may not remain at the property beyond the agreed tenancy period without an agreement between themselves and Martin and Co. Another document detailing that they would attach the exact details of the scheme into which my deposit would/had been placed. Information legally... (read more
Was this review helpful? Yes
)
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2
people found
this helpful.
by Hillary, Tue 21st February 2012
- Branch:
- 84 Bury Old Road, Whitefield
- Services:
- Lettings (as a Landlord)
- Staff Member
- any any
- Postcode
- No postcode selected.
- Experience:
- Would you use the agent again? Yes
As an oversea's Landlord I can only give this Martin & Co office the highest praise. After speaking with Mr Hyman the Owner I knew I was dealing with someone who knows what they are talking about. Great local knowledge of the market place and left me feeling reassured that my property was in good hands. I have dealt with most of the other local agents in Prestwich and Whitefield and never felt comfortable with the advice and service they gave me. All I can say is this Martin & Co Whitefield office gets my top marks for service, advisce and managing my properties. Highly recommend any landlord to deal with Mr Hyman and his experienced staff.
Was this review helpful? Yes
 despite me leaving the place tidier and cleaner than it was when I moved in. I have since settled in to a new home with new landlords that actually resolve issues, are honest about fees, and deal with me in a friendly and amicable way. I hope to never have to deal with Martin & Co again except to warn my friends and family away.
[[EDIT ORIGINAL END]]
The worst landlords I've ever dealt with. Never resolved a *single* problem, even when to do with issues as serious as water leaks, mould, or broken boilers. Increased the rent year-on-year after hiking it by £100/month AFTER we had signed the papers and paid the deposit, claiming that 'the website was wrong'. Attempted to keep 100% of our deposit by lying to the Deposit Protection Scheme. Will do a good job of shmoozing you when you first view the property, but once your contract is signed they want nothing to do with you, unless it's to do with squeezing more money out of you. The Google reviews of the North Manchester branch tell the whole story. I left an area and a building I liked because I couldn't bear the idea of having to deal with Martin & Co any longer. Avoid at all costs. There are good landlords out there!
** UPDATE APRIL 2012 ** - The DPS unsurprisingly decided in Martin & Co's favour RE: inflated cleaning bills, and as a result I lost 75% of the deposit (although M&C tried for 100%) despite me leaving the place tidier and cleaner than it was when I moved in. I have since settled in to a new home with new landlords that actually resolve issues, are honest about fees, and deal with me in a friendly and amicable way. I hope to never have to deal with Martin & Co again except to warn my friends and family away./&display=popup&link=http://www.allagents.co.uk/review/23409/&redirect_uri=http://www.allagents.co.uk/review/23409/ "Share on your Facebook Wall"){kind=logo}
 and that I could not allow anyone into the property without my presence as some of my possessions are restricted by law and I am bound to ensure their safety and location.
I was forced to paint the situation very obviously to them and remind them that they do not have right of way and that they should have consulted me verbally beforehand rather than approach the matter with the ignorance of assuming that they could behave as they wished and make an appointment with a potential new tenant that they could not in all reasonableness had committed to without my prior involvement, all this despite my offering to make the property available at a later date which would have caused me financial loss due to my working arrangements.
As such I made the prudent steps (ironically on moving in) to ensure that an internal surveillance system was installed, something they seemed to ignore at the time and I would have made use of in the event of them entering the property without my prior agreement.
This behaviour alone is disgusting and not an attitude I have ever experienced from another letting agency or land lord, and I have been renting for over a decade. That was not the end of the sordid affair however as I had made the acquaintance of the landlord during the rental period and had discussed remaining in the property beyond the date of the rental period, an extension if you will.
The landlord had agreed to this verbally and we do share a cordial acquaintance as I have allowed him into the property, he has observed, and commented upon, that I have maintained the property well and has been most glad of this. He was especially helpful when the boiler partially failed and ensured a timely repair.
Not being a landlord I do not know where the power of the letting agent begins and ends but as such I would have expected an agency to discuss with the landlord if an extension would be granted or not and if the landlord consents to such things.
As such they ignored the landlords wishes and denied a single months further extension to my rental period, the landlord had agreed to this and he was forced to inform them (again by e-mail, they don’t appear to like two way conversations) to extend the period, all after they had tried to book a 'checkout' for me. Again without sufficiently informing me of the details (e-mail once again).
That ranks somewhere between utter incompetence and total bare faced arrogance. As such I will never use this dire excuse for a supposedly professional letting agency ever again and urge anyone reading this to severely reconsider any association with this branch, who seem to be obsessed with finances and nothing more.
So to finalise this review you may have noticed I have highlighted e-mail a lot, I have also pointed out the inability of these people to contact a tenant via the contractually specified means of a verbal method. Well in fairness they did call me, once, ever since beginning the tenancy.
The purpose of the phone call as to mention that my rent had not been paid as my original direct debit had expired as I was staying beyond the original length of the tenancy agreement. No problems there I made the payment immediately and had it all tidied up within two hours (bank transfer).
So they know how to contact me, they are legally bound to maintain records of client details and they seem to be able to use them also, when it suits them.
I have also noted that this group has not supplied with me with details of the scheme that my deposit is in either, so in conclusion:
In conclusion I urge all tenants to avoid Martin and Co Whitefield at all costs for illegal practices and total disregard of contract./&display=popup&link=http://www.allagents.co.uk/review/22458/&redirect_uri=http://www.allagents.co.uk/review/22458/ "Share on your Facebook Wall"){kind=logo}
