Hawkins Estate Agents - CV1
based on 25 ratings. This website contains 25 user reviews of Hawkins Estate Agents - CV1.
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Agent Overview
Hawkins Estate Agents
24 Warwick Row
Coventry
West Midlands
CV1 1EY
Filter Reviews
- Sales (as a Vendor)13
- Sales (as a Buyer)5
- Sales (Prospective customer)2
Lettings (as a Landlord)4- Lettings (as a Tenant)1
- Lettings (Prospective customer)0
- Repair/Property Management0
They manage our building0- They are our factor0
- They manage our estate0
They arranged our mortgage0- Re-Mortgages (Prospective Customer)0
- Mortgages (Prospective Customer)0
Surveys0- Conveyancing0
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Branch Information for Hawkins Estate Agents, CV1
A description of Hawkins Estate Agents in CV1 in Coventry is currently unavailable.
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Customer Reviews
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by Kevin, Fri 7th June 2013
- Branch:
- 24 Warwick Row,
- Services:
- Sales (as a Vendor)
- Staff Member
- John Little
- Postcode
- CV7
- Experience:
- Would you use the agent again? Yes
I recently used Hawkins estate Agents to sell a property in Robert Road, and the whole process was totally hassle free. I was very impressed with the professional way in which they handled the sale, making the process stress free from start to finish. Everything went very smoothly.
Was this review helpful? Yes
View All Comments (1)by John Little Coventry Office Manager 08/06/2013
Thank you, Kevin. It has been a pleasure dealing with the case for you and I'm delighted you were happy with our service. -
by Mark, Sat 18th May 2013
- Branch:
- 24 Warwick Row,
- Services:
- Sales (as a Vendor)
- Staff Member
- John Little
- Postcode
- CV6
- Experience:
- Would you use the agent again? Yes
After what seemed to be a fairly easy sale, at 8 weeks it all went wrong. At this point we had put an offer on another house. We were desperate not to lose this house, so we asked what were our options?, John said had people on his books that bought houses quickly and with a cash sale. Just what we needed, the house was viewed by a buyer and the next day they made an offer. We accepted and within 1week we had exchanged and expect to complete within the next 5 days. Can\'t thank the staff at Hawkins in Coventry enough. Many thanks from myself and my family.
Was this review helpful? Yes
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by David Butler, Mon 11th March 2013
- Branch:
- 24 Warwick Row,
- Services:
- Sales (as a Buyer)
- Staff Member
- No staff selected.
- Postcode
- CV6
- Experience:
- Would you use the agent again? Yes
This was kind, pro-active, helpful service from start to finish. I didn\'t have to do any chasing or nagging, and felt very much that Hawkins were on my side. They managed all my queries with courtesy and patience, and made helpful suggestions that really did help. I have no qualms in recommending them.
Was this review helpful? Yes
View All Comments (1)by John Little. Coventry Office Manager 18/03/2013
Thank you, David, for your positive feedback. It was a pleasure to assist you and if we can be of any further assistance in the future we would be delighted to hear from you. -
2
people found
this helpful.
by Claire, Fri 8th March 2013
- Branch:
- 24 Warwick Row,
- Services:
- Lettings (as a Landlord)
- Staff Member
- Claire Taylor, suzzanne mcgaffney
- Postcode
- CV3
- Experience:
- Would you use the agent again? Yes
Suzanne worked extremely hard to find suitable tenants for our two maisonettes in a timely manner. She is always friendly and approachable so that we have felt happy to contact her with any queries, no matter how small. We have just moved our second maisonette over to Hawkins as we felt very happy with how they have managed our other property. We particularly liked that Hawkins send us a text to inform us whenever there is to be a viewing on our property and that they contacted us after each viewing to discuss how it went. It helped us to feel informed. This week we have had three viewings, resulting in all every prospective tenant wanting to rent our property. We feel that this is testament to Suzanne’s positive and friendly manner making tenants feel confident to use Hawkins as an agency and therefore interested in renting our property. Overall we have been very happy since using Hawkins as rental agency for our properties and would not hesitate to recommend them to others.
Was this review helpful? Yes
View All Comments (1)by John Little. Coventry Office manager 11/03/2013
Claire, thank you very much for your kind words. Suzanne is delighted to have been of assistance and it is always good to hear that we are succeeding in our efforts to make the letting or sales experience less traumatic. -
by Stuart Watkin, Wed 6th February 2013
- Branch:
- 24 Warwick Row,
- Services:
- Sales (as a Vendor)
- Staff Member
- John Little, Janet Godfrey
- Postcode
- CV5
- Experience:
- Would you use the agent again? Yes
My wife and I originally used Hawkins back in 2004 and were very pleased then. We decided to use them again when we were on the market again in 2012 - 3. We were pleased that once again, the Hawkins team (John Little, Janet Godfrey, Dan) had lost none of their touch. In a difficult market the house was sold in three months. At all times we were kept fully informed with regular feedback via our mobile phone. Completion went through with no hassle at all. Well done.
Was this review helpful? Yes
View All Comments (1)by John Little. Coventry Office Manager. 06/02/2013
Thank you, Mr and Mrs Watkin. It's great to hear you've been pleased with our service again and your endorsement is very much appreciated. Dan and Janet are delighted with your kind words and we all look forward to being able to help you again in the future. -
by Hazel, Mon 4th February 2013
- Branch:
- 24 Warwick Row,
- Services:
- Sales (as a Vendor)
- Staff Member
- Janet Godfrey, Dan Maher
- Postcode
- CV6
- Experience:
- Would you use the agent again? Yes
We sold our property with Hawkins within 2 weeks of it going on the market! Dan came round to value the property and made us feel very confident that it would indeed sell. After that our contact at Hawkins was with Janet. She was absolutely brilliant!!! She was always there on the end of the phone when we needed help and advice and we felt like we were dealing with an old friend not just someone who worked in an estate agents. Janet kept us informed on progress once we had sold and even went as far as collecting our keys from the agents we bought off for us so we only had to go to one agent to drop keys off and pick our new ones up on moving day! That is what I call service! Thank you so much Hawkins (especially Janet). We are now happily renovating our new home and we certainly recommend you to anyone who is thinking of selling their property.
Was this review helpful? Yes
View All Comments (1)by John Little. Coventry Office Manager. 05/02/2013
Many thanks Hazel and I am delighted you are happily settling in to your new home. Janet and Dan are very appreciative of your kind words. We will continue with our efforts to offer the very best level of service and it's great to see that we are succeeding! -
by CAL, Fri 7th December 2012
- Branch:
- 24 Warwick Row,
- Services:
- Lettings (as a Landlord)
- Staff Member
- No staff selected.
- Postcode
- CV11
- Experience:
- Would you use the agent again? Yes
I have used Hawkins for the past 8 years to rent out our flats. They have acted in an efficient and professional manner in all aspects of the relationship. Inspections and reports on the property status are issued on a regular basis. Problems are reported but corrective action is not action until we have given authority. Good all-round service.
Was this review helpful? Yes
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by Denise Ward, Fri 19th October 2012
- Branch:
- 24 Warwick Row,
- Services:
- Sales (as a Buyer)
- Staff Member
- Dan Maher, Janet Godfrey
- Postcode
- No postcode selected.
- Experience:
- Would you use the agent again? Yes
I would like to say that my dealings with Hawkins Estate Agents in Coventry has been an extremely pleasurable experience. My first contact there was Daniel who showed me around a property that I subsequently had an offer accepted on. I felt that enough time had been allocated for me to view the property and Daniel was both helpful and informative in answering any questions that I raised with him. My second contact was Janet who initially put forward my offer to the vendor and once accepted helped me tremendously at every stage of the proceedings. She liased with the solicitors and other estate agents in the chain and because of her commitment I was able to exchange contracts in less than 3 weeks without feeling in the least bit stressed. She retained a sense of humour throughout and nothing was too much trouble. Customer service is alive and kicking at Hawkins, Coventry! A big thank you to all the team and especially Janet.
Was this review helpful? Yes
View All Comments (1)by John 21/10/2012
Denise, thanks very much for the kind words. Delighted we could be of assistance. You know where we are if you need us in the future!! John. -
by Maggie Spellman, Mon 6th August 2012
- Branch:
- 24 Warwick Row,
- Services:
- Sales (as a Vendor)
- Staff Member
- John Little, Dan Maher
- Postcode
- No postcode selected.
- Experience:
- Would you use the agent again? Yes
From John\'s initial visit to value my property to the final telephone call to confirm completion, the whole process was dealt with in a friendly, professional and very efficient manner. I was kept completely up to date at every stage by Dan, Janet or Maria by phone. I do not hesitate to recommmend Hawkins to anyone considering a house sale. They also recommended a very good Solicitor who had the same professional approach and the whole transaction took little over 3 months to completion.
Was this review helpful? Yes
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by LN, Fri 27th July 2012
- Branch:
- 24 Warwick Row,
- Services:
- Sales (as a Buyer)
- Staff Member
- Leanne Needham
- Postcode
- No postcode selected.
- Experience:
- Would you use the agent again? Yes
Highly recommend this estate agent, I purchased my first house through them. I can honestly say the staff made the whole experience as stress free as possible. They were polite caring and helpful at all times. The went out of their way to make the process run smoothly. They keep me informed the whole way through which put my mind at ease. They all seemed genuinely happy for me the day I picked up my keys. I would not hesitate to use them in the future
Was this review helpful? Yes
View All Comments (1)by John 22/10/2012
Great to hear you were pleased with our service and thank you for the comments. We'd love to be able to help you in the future. John Little, Partner. -
by Darlison, Fri 29th June 2012
- Branch:
- 24 Warwick Row,
- Services:
- Sales (as a Buyer)
- Staff Member
- No staff selected.
- Postcode
- No postcode selected.
- Experience:
- Would you use the agent again? Yes
Thank you Janet for overseeing > The purchase of 76 Longford rd > As you know I buy and rent houses and have done from 1992 > But world like to say a thank you to you and your team for making this > purchase enjoyable and stress free > Thank you again > Keithdarlison MD Citybathrooms > And Keithdarlison rentals > Please feel free to show this letter in your office as a recommendation > letter
Was this review helpful? Yes
View All Comments (1)by John 22/10/2012
Thank you, Keith. It's great to have the sales team's efforts appreciated. Any time you need further help or advice we would be delighted to hear from you. John (partner) -
1
person found
this helpful.
by Michael Lakey, Thu 24th May 2012
- Branch:
- 24 Warwick Row,
- Services:
- Sales (as a Vendor)
- Staff Member
- Janet Godfrey
- Postcode
- No postcode selected.
- Experience:
- Would you use the agent again? Yes
Right from the start we were kept informed. We were sent proofs of advertising literature, informed of who to ring if we had any queries on progress of sales. Even sent a detailed chart of viewings and comments made by prospective buyers. We had had the property up for sale with another Estate agent for over 12 months and the only time we heard from them was when we joined and when we left so this was a breath of fresh air. All through the selling progress Janet kept us informed and prompted us to chase our solicitor to ensure the sale progressed to a successful conclusion. Even though she was going on holiday the next day she took the time to let us know contracts had been exchanged and the sale had gone through. We would definitely recommend this company to any prospective seller. We had to sell the property in order to finance our mothers nursing care bills. Hawkins made it possible and Janet added the TLC. Thank you.
Was this review helpful? Yes
View All Comments (1)by John Little, Branch Manager, Coventry 12/12/2012
Michael, many thanks for the great feedback and review. I've passed on your kind words to Janet and the whole sales team here. Any property-related advice you need in the future.....we'd be delighted to hear from you. -
by Mr & Mrs Bhatti, Wed 18th April 2012
- Branch:
- 24 Warwick Row,
- Services:
- Sales (as a Vendor)
- Staff Member
- John Little, Janet Godfrey
- Postcode
- No postcode selected.
- Experience:
- Would you use the agent again? Yes
This was our first house bought in 1989 and loved every minute of our life there. After 22 years the family needed more space hence, reluctantly we decided to put the house for sale and purchased larger property. At the same time we planned to go on holiday but were concerned time it would take to sell our house. We called John Little and the property was on sale before we left for Xmas holiday 2011. Within days Hawkins text us for potential buyer interested in our property, and by the end of March 2012 we exchanged contract. We were fortunate for using a highly qualified Estate agents and the team did best to help us sale the house. We will really miss the house, but thanks to Janet for the hard work in securing the sale.
Was this review helpful? Yes
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by philip townsend, Wed 4th April 2012
- Branch:
- 24 Warwick Row,
- Services:
- Lettings (as a Tenant)
- Staff Member
- suzzanne mcgaffney
- Postcode
- No postcode selected.
- Experience:
- Would you use the agent again? Yes
the agent could not do enough very polite very profffesional looked after my needs to find me a property i would recomend hawkins if you are looking for a property to rent or even rent out a property customer service skills 10 out of 10 from the first call to the very end not just there to take your money but to help you through your journey to your new home thank you very much MR Townsend Coventry
Was this review helpful? Yes
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1
person found
this helpful.
by s regan, Wed 28th March 2012
- Branch:
- 24 Warwick Row,
- Services:
- Sales (as a Vendor)
- Staff Member
- Dan Maher, Maria Kirwan
- Postcode
- No postcode selected.
- Experience:
- Would you use the agent again? Yes
After trailing around all the estate agents in Coventry which belive me can be a tiring process when all you seem to be greeted with is unhelpful people staring back at you as if they wished you had never interrupted them I felt very disheartened about what started as an exciting but with it nervous journey , I decided to keep going and am glad I did. Once I came across Maria at Hawkins she immediately greeted me with a smile and made me feel entirely welcome. After sitting with Maria for some time whilst she found out exactly what I was looking for and my full situation she booked me in... (read more
Was this review helpful? Yes
)
View All Comments (1)by John Little 29/03/2012
Thanks for the kind words..... I'm delighted that you were happy with your dealings with Hawkins. I've congratulated the sales team who are all enjoying a slice of carrot cake as a "thank you" for a sale well-handled!!! -
by Marilyn and Laurie Clarke, Sun 5th February 2012
- Branch:
- 24 Warwick Row,
- Services:
- Lettings (as a Landlord)
- Staff Member
- suzzanne mcgaffney
- Postcode
- No postcode selected.
- Experience:
- Would you use the agent again? Yes
We had been on another agents books for a period of six months to let our property.. Although we had a number of possible clients no one took up the option to rent the property. We repeatedly requested feed back or even a phone call, but had no cooperation. Within ten days of being on Hawkins books we received three positive offers.This was due mainly to Susanne working very hard at her job.She repeatedly rang us (even from her home) to keep us up to speed with developments and after two weeks we have a tenant ready to move in this week. Nothing was too much trouble for her. So we thank Susanne and all the staff at Hawkins for their very professional conduct and great customer care attitude. Thanks to staff/ team work in Coventry Nuneaton and Rugby.
Was this review helpful? Yes
View All Comments (1)by John 06/02/2012
Marilyn and Laurie....thanks a lot for the positive feedback. Suzanne and the team do try to please and it's great to hear our efforts pay dividends. John Little, Coventry Office Manager. -
by Rob, Sun 29th January 2012
- Branch:
- 24 Warwick Row,
- Services:
- Sales (as a Vendor)
- Staff Member
- Janet Godfrey, Maria Kirwan
- Postcode
- No postcode selected.
- Experience:
- Would you use the agent again? Yes
Great service. First used Hawkins a couple of years ago to buy my first home. Was very pleased with how they handled things so used their Coventry office late 2011 to sell. Can report the sale and move was a success and I've already thanked John, Janet and the team. Professional and friendly from start to finish...got a bit nervewracking towards the end but they did everything to get the sale through.....even doing what the other agents in the chain should have done. I would not hesitate to recommend them. Not sure what happened to the previous reviewer....they all seemed pleasant and professional enough to me. can't say I noticed what clothes they were wearing...I was more interested in the house sale. Thanks again, I've already suggested someone I work with gives you a call!!!
Was this review helpful? Yes
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1
person found
this helpful.
by keiron o'brian, Thu 6th October 2011
- Branch:
- 24 Warwick Row,
- Services:
- Sales (Prospective customer)
- Staff Member
- No staff selected.
- Postcode
- No postcode selected.
- Experience:
- Would you use the agent again? Yes
Thought I'd just say how helpful hawkins coventry office were when we called in. I'd have thought first time buyers would be welcomed by all estate agents just now but most didn't seem to be interested. Hawkins were very nice to us and even gave us a coffee! We'll be back...
Was this review helpful? Yes
View All Comments (1)by John 03/11/2011
Thanks for the nice comments Keiron. We do try to look after every type of buyer, whether they're first time buyers or seasoned buyers. Great to hear we're doing it right! John, Coventry Office manager. -
1
person found
this helpful.
by Ken, Thu 20th January 2011
- Branch:
- 24 Warwick Row,
- Services:
- Sales (as a Buyer)
- Staff Member
- No staff selected.
- Postcode
- No postcode selected.
- Experience:
- Would you use the agent again? Yes
The service provided by all individuals at the branch was exemplary. With the dogged and proactive assistance from them we were able to complete the purchase of our home within 3 weeks. We would recommend Hawkins to anyone.
Was this review helpful? Yes
View All Comments (1)by BigRoyston 07/11/2011
Thanks Ken , In a world of "Agent Bashing" it's nice to know we are getting a lot right . Roy Hawkins -
1
person found
this helpful.
by Deb, Mon 13th September 2010
- Branch:
- 24 Warwick Row,
- Services:
- Sales (as a Vendor)
- Staff Member
- No staff selected.
- Postcode
- No postcode selected.
- Experience:
- Would you use the agent again? Yes
All the team were excellent. Always prompt with return of phone calls, kept myself very well informed, all along the selling process. I will certainly use the Coventry branch of Hawkins again, and would be happy to recommend to friends. For me, the selling process was made as pain and stress free as possible.
Was this review helpful? Yes
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by Dom West, Tue 27th April 2010
- Branch:
- 24 Warwick Row,
- Services:
- Sales (Prospective customer)
- Staff Member
- No staff selected.
- Postcode
- No postcode selected.
- Experience:
- Would you use the agent again? No
Stay away from this branch.
Was this review helpful? Yes
View All Comments (2)by Johnlit 29/04/2010
Dom, your name is not familiar to me and I am certainly not aware of a problem. We pride ourselves on our high level of service and perhaps you would like to contact me personally. John Little. Branch Manager. -
1
person found
this helpful.
by M Potts, Tue 6th April 2010
- Branch:
- 24 Warwick Row,
- Services:
- Sales (as a Vendor)
- Staff Member
- No staff selected.
- Postcode
- No postcode selected.
- Experience:
- Would you use the agent again? Yes
Very good service, did exactly what they said they would do and sold the property! Very friendly and professional service. The reason why I chose Hawkins was because of their personable approach. Thanks to all of the team at the Coventry branch.
Was this review helpful? Yes
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1
person found
this helpful.
by Bill Olner, Tue 26th January 2010
- Branch:
- 24 Warwick Row,
- Services:
- Sales (as a Vendor)
- Staff Member
- No staff selected.
- Postcode
- No postcode selected.
- Experience:
- Would you use the agent again? Yes
This was the 1st time that I had sold a property,and felt very comfortable,with the way that Hawkins and there staff explained the variuos rules etc around selling a property,and there way of keeping us totaly in the picture all the way through the process,I would devinatly recomend them.
Was this review helpful? Yes
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by Alec, Sun 6th December 2009
- Branch:
- 24 Warwick Row,
- Services:
- Sales (as a Vendor)
- Staff Member
- No staff selected.
- Postcode
- No postcode selected.
- Experience:
- Would you use the agent again? Yes
Was this review helpful? Yes
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by ---, Mon 19th November 2007
- Branch:
- 24 Warwick Row,
- Services:
- Lettings (as a Landlord)
- Staff Member
- No staff selected.
- Postcode
- No postcode selected.
- Experience:
- Would you use the agent again? No
Was this review helpful? Yes
 had lost none of their touch. In a difficult market the house was sold in three months. At all times we were kept fully informed with regular feedback via our mobile phone. Completion went through with no hassle at all. Well done./&display=popup&link=http://www.allagents.co.uk/review/45999/&redirect_uri=http://www.allagents.co.uk/review/45999/ "Share on your Facebook Wall"){kind=logo}
. We are now happily renovating our new home and we certainly recommend you to anyone who is thinking of selling their property./&display=popup&link=http://www.allagents.co.uk/review/45757/&redirect_uri=http://www.allagents.co.uk/review/45757/ "Share on your Facebook Wall"){kind=logo}
 to keep us up to speed with developments and after two weeks we have a tenant ready to move in this week. Nothing was too much trouble for her.
So we thank Susanne and all the staff at Hawkins for their very professional conduct and great customer care attitude.
Thanks to staff/ team work in Coventry Nuneaton and Rugby./&display=popup&link=http://www.allagents.co.uk/review/18591/&redirect_uri=http://www.allagents.co.uk/review/18591/ "Share on your Facebook Wall"){kind=logo}
