I had an estate agent who overvalued my home, bringing in the wrong viewers. It wasn't selling. They then stoped actively promoting my house and just waited for someone to call. This went on for months. I then swapped to Douglas Allen and had a completely different experience. They got more... Read Full Review

Having taken 7 months to close on a one bedroom apartment that I had empty I lost a lot of money and time. Nobody in the branch or the legal team they recommend seemed to know what they were doing. Only when I appointed a new agent did they exchange contracts within hours. 7 months plus to close ... Read Full Review

I spent a long and sometimes depressing eighteen months on and off to sell my property , from February 2012 to finally moving in October 2013. I initially put it on the market with Douglas Allen, then swapped for a couple of months later on in the summer with abbots then went joint with haart... Read Full Review

Had an excellent and proffessinal service from Douglas Allen. Jonjo was looking after us when he came to see our property for the first time he gave us a time frame of 12 weeks that it be sold and it was sold within that time.. We got the price what we were looking for and all i would say is i... Read Full Review

When we decided to put our house on the market we knew that finding a buyer for our property may take some time due to the fact the house was on a main road. Despite the location Alison managed to generate a lot of interest in our property and secured a number of offers in a relatively short space ... Read Full Review

We think the best part to help us move was the fact that the team at Douglas Allen were always there to help and advise us. We mainly dealt with Alison Smith who was excellent, but if she was not around the other team members were there to help. We could always call the office to speak to Marc,... Read Full Review

Firstly I would like to add that apart from Alison and Jonjo I also had many dealings with Marc, Hope and Maxine who were also excellent to liase with. The whole team were proffesional, courteous, supportive and most importantly honest. I felt comfortable letting them into my property which I... Read Full Review

I want to thank Marc and his team especially Alison. Between them they made this so easy for us to get our dream move. We had been on the market with one on the cheap agents in the high street because we thought we would save money. What a major mistake that was. After 4 months we had one low... Read Full Review

I had to sell my elderly father's home and I live over 50 miles from where his house was. Jonjo arranged everything for me from arranging for the photographs to be taken to showing prospective buyers round. The house was for sale during the winter months and he went out of his way to keep a check... Read Full Review

Alison has been amazing in helping us purchase our dream house. She answered all our questions and helped us along the way from showing us round for the first time to sorting out last minute insurance problems! Alison and other agents at Douglas Allen Epping really did go out of their way to ensure ... Read Full Review

[[EDIT ORIGINAL START]] We were on the market with Stevenette who were nice but couldn't sell our property. We meet with Marc and he agreed to put our home on at the same price and felt confident this was the right price. We had new photos done and their photograper was very genuine and gave us... Read Full Review

The worst estate agent ever! never reply phone calls never turn up for appointments twice.even contacting managing director and appologies still failed to turn up at buying a new property and to value... Read Full Review

Whether you are a buyer or a seller I recommend you think twice before deciding to work with Douglas Allen. We're a buyer with no chain and made the first offer on a property with Douglas Allen Epping which was rejected. Which was fine as it was a first offer. We told the agent we were very keen ... Read Full Review