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Dawsons Estate Agents - Mumbles, SA3

Branch rating: 1 out of 5.0 based on 2 ratings. This website contains 2 user reviews of Dawsons Estate Agents - Mumbles, SA3.

Agent Overview

Dawsons Estate Agents

77 Newton Road
Mumbles
Swansea
West Glamorgan
SA3 4BN

Telephone: 01792 367301
Fax: 01792 366097
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Filter Reviews

  • Sales (as a Vendor)0
  • Sales (as a Buyer)0
  • Sales (Prospective customer)0

  • Lettings (as a Landlord)
    1
  • Lettings (as a Tenant)1
  • Lettings (Prospective customer)0
  • Repair/Property Management0

  • They manage our building0
  • They are our factor0
  • They manage our estate0

  • They arranged our mortgage0
  • Re-Mortgages (Prospective Customer)0
  • Mortgages (Prospective Customer)0

  • Surveys0
  • Conveyancing0

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This branch is ranked 21041 out of 21821 in the UK

Overall Customer Rating

1 out of 5.00

  • 0 recommend
  • 2 disapprove

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Meet the Team

This branch is also ranked:

6 out of 6
in the SA3 League Tables
33 out of 34
in the Swansea League Tables

Branch Information for Dawsons Estate Agents, SA3

A description of Dawsons Estate Agents in SA3 in Swansea is currently unavailable.

No photo or video of branch available

Opening Hours

  • Mon: 09:00 - 17:30
  • Tue: 09:00 - 17:30
  • Wed: 09:00 - 17:30
  • Thu: 09:00 - 17:30
  • Fri: 09:00 - 17:30
  • Sat: Closed
  • Sun: Closed

Registered With

  • The Property Ombudsman (Sales)

Areas Covered

 UNKNOWN

Dawsons Estate Agents has not joined our 'transparent agent' scheme yet.

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Click here and Join the 1000s of Delighted customers that have had success with our recommended agents. If however you do choose to use Dawsons Estate Agents, please make them aware of the scheme and ask them to get in touch if they want to become a member. - Learn more about 'Transparent Agents'.

Customer Reviews

  1. A 1 Star review by  Disgusted Tenant, Mon 8th December 2014

    Branch:
    77 Newton Road (Mumbles) (Swansea) (West Glamorgan)
    Services:
    Lettings (as a Tenant)
    Staff Member
    Chris Hope
    Postcode
    SW1
    Rent PCM
    £1000
    Experience:
    Would you use the agent again? No
     
    Chris Hope

     

    A letting agent that takes no responsibility or duty of care for tenants. As an individual who takes great responsibility in upholding contractual agreements I find it upsetting and a betrayal of trust when a company entrusted to administer a property letting consistently perform their duties inadequately. My trust has been seriously abused by this company where they take a biased approach to their business favouring the interests of the landlords over the interests/requirements of their tenants. I have been financially compromised to the benefit of the landlord by this company despite acting in good faith and within the terms of the contract, with no recourse from the directors of the company who repeatedly refuse to consider that a customer complaint can be substantiated. I have provided conclusive evidence of sub-optimal and often sub-standard customer care only to have the behaviour of the named staff condoned and supported. This is a company that should be avoided if you want fair treatment, otherwise expect to be disadvantaged if you are an honest customer.

    What could Dawsons Estate Agents do to change your mind?

    “To give serious consideration to a customer complaint when there is compelling and extensive areas of concern. A compassionate understanding and consolatory manner should be maintained at all times and any customer who has taken the time to raise concerns does not want to be met with denial and unwillingness to believe that there is potential deficits within their business.”


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  2. A 1 Star review by  Annoyed Landlord, Sat 6th April 2013

    Branch:
    77 Newton Road (Mumbles) (Swansea) (West Glamorgan)
    Services:
    Lettings (as a Landlord)
    Staff Member
    No staff selected.
    Postcode
    SA3
    Experience:
    Would you use the agent again? No
    Upload a reviwer profile image

     

    Couldn\'t organise a P#⃣#⃣#⃣ up in a Brewery. Cocked up Water bill so I had to contact SWALEC to restart my own house account that they had cancelled instead of let property. Lost my property keys and swore blind that I had taken them. I had to nag them to find and hey presto they were found downstairs in Sales after a week! Very complacent in Sales. Did not inform me that a prospective buyer had purchased another property in same apartment block until I asked what had happened. Expensive management charges. Much more than West Wales properties with whom I let a house in St David\'s. DO NOT USE!!!!

    What could Dawsons Estate Agents do to change your mind?

    “Be more active and interested. Get some competent staff”


    Was this review helpful? Yes

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