Victoria Knight Estate & Letting Agents in Stratford & Walthamstow
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    Laura
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    Kal Kalirai
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    sam miah
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    Eshber Kalarali
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    Balinder Kaur
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    Belindar Kaur
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    mudassar khan
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    waseem ahmed
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    John Thoma
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    Ash
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    Leanne
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    Adam
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    Esh Kalirai
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    Dilek Hazal
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    Ricardo Khan
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    Nirmal Kalirai
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    Molly Smith
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    Louis
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    Lois Ryan
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    Eni Rajta
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    Regan
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    Carly
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    Anthony
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    Lee
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    Anthony Stylianou
Victoria Knight is a vibrant, up and coming agent who is fast becoming top competition to all leading estate agents in East London.



 
5 Star Review
Feb 12,2016
Minithumbup
By:
Feb 12,2016
0 people found
this helpful
Victoria Knight have gone way beyond the level and type of service you would expect from a letting agent. When deciding what investment property to buy, VK staff spent hours in total meticulously going through and advising me on the pros and cons of each one I was interested in. I was about to purchase a property and kal (who was a practicing Chartered Surveyor before setting up VK) went to look at it from the outside. He stopped me buying it and wasting my time and money, as the property would...
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Comment on agent fees
Good. I use their rent guarantee scheme. My rent is guaranteed even if the property is untenanted. That coupled with my 5 year fixed rate mortgage makes my finances a lot more predictable.
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5 Star Review
Feb 11,2016
Minithumbup
By:
Feb 11,2016
0 people found
this helpful
After dealing with many agents over the years and having had a bad experience with most of them I was very happy to find Victoria Knight. They were extremely helpful and honest throughout the whole process and have continued this whilst now managing the property....
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Comment on agent fees
Reasonable fees, open to negotiations.
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5 Star Review
Feb 11,2016
Minithumbup
By:
Feb 11,2016
0 people found
this helpful
We do business on a monthly basis. Balinder always keeps us informed of what needs doing and how to get the best rent for our properties. Always there to help us understand the legal requirements as a landlord. We receive, what I would call, a real personell service. Sorry I could not find a rating review, 1 - 10 . I would give 10...
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Comment on agent fees
We feel the fees are good for the excellent service we receive
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5 Star Review
Feb 11,2016
Minithumbup
By:
Feb 11,2016
0 people found
this helpful
Reliance -Victoria Knight - I have been dealing with this agency and Balinder for over 8 years . The management of my properties has been near enough faultless . Psyments of rent are always in time and with my full management agreement I have complete peace of mind ....
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Comment on agent fees
Fees are at acceptable levels
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5 Star Review
Jan 29,2016
Minithumbup
By:
Jan 29,2016
0 people found
this helpful
Sam was honest with us from the beginning about the rent we could expect to achieve. He was then open to negotiations on the fees he charged....
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Comment on agent fees
Very competitive
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5 Star Review
Jan 27,2016
Minithumbup
By:
Jan 27,2016
0 people found
this helpful
Excellent communication and feedback during the entire process, highly recommended. Feedback from viewings was swift and accurate. Friendly and a pleasure to work with....
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Comment on agent fees
Slightly better than others
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4 Star Review
Oct 15,2015
Minithumbup
By:
Oct 15,2015
0 people found
this helpful
Efficient and professional to deal with. Handled all my queries in a timely manor and made my moving process a lot more manageable....
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Comment on agent fees
Cost of utilities still on the steep side although this is dictated by the landlord and not the letting agent.
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1 Star Review
Aug 27,2015
Minithumbdown
By:
Aug 27,2015
4 people found
this helpful
My friends and I feel completely cheated and let down by this agency. I would advise others to think very carefully before using Victoria Knight, based on the treatment we received. We were the first people to view this property in Walthamstow, were shown around and decided there and then outside the property that we wanted to take it. The agent drove us to the office immediately so we could sign the paperwork and have our documents photocopied (which we had brought along with us to be ultra...
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5 Star Review
Jul 30,2015
Minithumbup
By:
Jul 30,2015
0 people found
this helpful
I am so happy that I chose Victoria Knight to let my property. I had met with a couple of other estate agents but they had that extra personal touch - always friendly and patient with me, as a novice letting a property for the first time. After taking photos of the property they found a client within 24 hours! The service was exceptional. I'd definitely recommend them. Their rates are fair and the client they matched me with is ideal. It's all gone so smoothly!...
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Comment on agent fees
Very fair compared to other chain brand agents but with no compromise on service.
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4 Star Review
Jun 22,2015
Minithumbup
By:
Jun 22,2015
0 people found
this helpful
It took a while for us to find a way to work together properly, the paper work took some time to get going, but once we got to know each other's way of working, it was good. They have automatic system that works really well, once it is all set up. I can't find any fault on the maintence side at all. They are efficient, and just fix the problems. As a landlord, I am quite confident that they will look after my property well....
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4 Star Review
Apr 29,2015
Minithumbup
By:
Apr 29,2015
0 people found
this helpful
i appreciate the good customer service provided by molly at victoria night but they need to improve with following up problems concerning their Tenants...
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Comment on agent fees
too high
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5 Star Review
Apr 27,2015
Minithumbup
By:
Apr 27,2015
0 people found
this helpful
My husband and I had the great pleasure of dealing with Belinda while desperately looking for our own flat. We had just moved from Australia and had no history of renting in the UK, which had adversely affected our search for a property. We explained our situation to Belinda and she went out of her way to accommodate us. She spend literally hours with us on a busy Saturday driving us to a property and, when it got snapped up by someone else, drove us to another place she thought we might like. T...
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5 Star Review
Apr 15,2015
Minithumbup
By:
Apr 15,2015
0 people found
this helpful
Lee was very good at finding property for me he showed me 3 nice property and i take 1 of them. I like Lees service and I am happy with flat and they call me after i move in asking if i am happy and everything is ok with that flat. Very nice people....
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1 Star Review
Mar 03,2015
Minithumbdown
By:
Mar 03,2015
2 people found
this helpful
I found the property full of rubbish,broken door, no lights and filthy. I have scrubbed the flat arranged for boiler to be fixed. I even paid 40£to put a timer for boiler. I waited 3 months for the door to be fixed. When I moved out they asked me 120£ to clean after me.I have left the property clean and in much better condition than I got it. They did their inventory after 1 month since I moved in. Shame I didn't take pictures when I first moved, not after I have cleared all the rubbish...
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They should have not charge me money for cleaning when I have found the property in mess whit lots of rubbish bags from previous tenant that has been evicted. They should have changed the door that had a wooden bord fixed after eviction. I should have found the property with lights working and boiler working. None of these were in working conditions They should not be let to deal with people in this way.
Comment on agent fees
I believe they charge too much for the promises they don\'t accomplish. I should have found the property with no rubbish bags in, filthy oven and cooker broun from previous tenant.Horrible!!!!!
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5 Star Review
Mar 02,2015
Minithumbup
By:
Mar 02,2015
0 people found
this helpful
Agent was very helpful and attentive to our needs. They were professional and willing to work to hard in order to make the whole letting process as smooth as possible....
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3 Star Review
Feb 23,2015
Minithumbdown
By:
Feb 23,2015
0 people found
this helpful
Good sales dynamics including advertising and marketing. Contract did not include all agreed terms clearly and first month agreed charges not completely collected. Accordingly I had to do a lot of chasing with tenants and we are already in the fourth week of tenancy. This hassle should have been avoided if job done properly from begining. I asked Anthony to be more proactive , but no adequate response....
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5 Star Review
Feb 20,2015
Minithumbup
By:
Feb 20,2015
0 people found
this helpful
I rented a property through Victoria Knight in January 2015 as a tenant, and found them to be professional, responsive and very friendly. It was overall a very positive experience and continues to be so. I would very happily rent through them again in the future....
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5 Star Review
Feb 05,2015
Minithumbup
By:
Feb 05,2015
0 people found
this helpful
I have been working with Victoria Knight for five years and would highly recommend the team. The owner, Kal Kalirai is hands-on and as a surveyor with 30 years' experience, he brings a real depth of understanding not only of property but also people and how best to manage difficult situations. Inevitably, issues arise with tenancies and buildings over a period - Kal's level-headed and thorough approach ensures the best outcome in as timely a manner as possible. Kal sets the tone for his team,...
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5 Star Review
Jan 22,2015
Minithumbup
By:
Jan 22,2015
0 people found
this helpful
The staff at Victoria Knight were very helpful in aiding us find a property that suited our needs. They were very flexible on our viewing time and once we decided on a flat were very efficient in sorting out all of the relevant documentation. It only took 10 days from start to finish, which was exactly what we needed....
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Comment on agent fees
The fees were much lower than expected, which again was a nice surprise.
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4 Star Review
Dec 01,2014
Minithumbup
By:
Dec 01,2014
0 people found
this helpful
Overall very good, staff have been friendly, professional and accommodating to me whenever I've called and I've called a lot. My only criticism would be that it appeared to be the case that Lois would be the only one dealing with the admin side of our letting so if she was away on holiday or off sick there would delays in the processing of our tenancy ie organizing guarantor, which I was only informed about upon calling up myself....
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Comment on agent fees
Fees are what they are, didn\'t really understand them but appreciated that deposit I paid to secure the flat went towards paying most of this
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4 Star Review
Nov 24,2014
Minithumbup
By:
Nov 24,2014
0 people found
this helpful
I started looking for a one bedroom flat to rent. I registered with many agencies and found that Victoria Knight were the most efficient and the most personable. Both Regan and Carley have been professional, genuinely interested in me and what I am looking for and very upbeat and positive. Something that is quite crucial when you're going through the stress of trying to find a suitable place to move into. I haven't found a property yet but the experience if looking for one with Victoria K...
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5 Star Review
Oct 24,2014
Minithumbup
By:
Oct 24,2014
1 people found
this helpful
Eni and John were nothing but patient, professional and very helpful when it came to selling my property with them. I had already rented my flat out via Victoria Knight, so was more than happy to use them to market my property. Although mine wasn't the most straightforward sale (are any of them?!), they went out of their way to steer it to completion with as few bumps and as little stress as possible. I have no hesitation in recommending them....
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5 Star Review
Oct 06,2014
Minithumbup
By:
Oct 06,2014
1 people found
this helpful
We have worked as a landlord with Victoria Knight for many years. They are, without fail, helpful, punctual, courteous and always find us quality tenants. They also go the extra mile when they have to - thanks, Lois, for coming in on a Sunday to leave us some keys and thanks to Kal (and other staff) for always dealing so professionally with any issues we may have....
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By: Balinder Kaur
Oct 13, 2014
Dear Ms Walpole Firstly, please let me say that the team have advised me that it is a pleasure dealing with you as a Landlord. We are grateful that you return to us every time you need help on your property and I am happy to read that you have received a professional service from Victoria Knight. I understand that there are some maintenance issues that require attention before your tenants move in and we hope to have this resolved for you as quickly as possible. Thank you for your com....
5 Star Review
Sep 12,2014
Minithumbup
By:
Sep 12,2014
1 people found
this helpful
Lois Ryan was always friendly and helpful when responding to any e-mails or queries we had. She was also extremely informative and made us feel at ease about the whole process from acquiring the keys to informing us how to obtain our fobs. Fantastic service all round....
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By: Balinder Kaur
Oct 13, 2014
Dear Mr Morley Thank you for your comment. I am glad to see that Lois made the renting process alot easier for you. I hope the move went well and if there is anything we can do for you during your tenancy please feel free to give us a call at any time. Kind regards Balinder Kaur....
5 Star Review
Sep 05,2014
Minithumbup
By:
Sep 05,2014
1 people found
this helpful
Mr Thomas was helpful, kind and effectively facilitated the various problems that inevitably occur when trying to buy a flat. He is a very skilled professional. He was an excellent communicator. He went the extra mile for us to help sort out obstacles that could have considerably delayed the sale, which would have been problematic for both the vendor and us [the buyers]. He is the best estate agent we have ever come across in our 35 yrs of buying and selling property....
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Comment on agent fees
we were buyers not vendors
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1 Star Review
Aug 11,2014
Minithumbdown
By:
Aug 11,2014
5 people found
this helpful
I had terrible experience with Victoria Knight. They took holding deposit and promised me that they will give me a property if i clear reference checks. After a week they called me and told landlord has offered this property to someone else and made run from post to pole. They did not refund my holding deposit for a week even though i was not at fault. They had a very negative attitude when sharing the news and to refund money. I will not recommend any one to deal with them or be very ca...
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What agent could do to change your mind?
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By: Balinder Kaur
Aug 22, 2014
Dear 'MM' I can understand that being told you will not be able to move into a property can be very upsetting however unfortunatly, if the Landlord has offered the property to another tenant and advised us that they would no longer wish to proceed with yourself we have to break this news to you (which we dont particularly enjoy) and arrange for a refund. As soon as we are informed of the refund due to tenants it is passed on to the accoutns department who arrange for refund within 5-7 days. ....
1 Star Review
Jul 07,2014
Minithumbdown
By:
Jul 07,2014
8 people found
this helpful
What a disastrous experience, the property which we asked to be cleaned before we moved in was dirty, hidden tears in the carpet craftily hidden by rugs when we moved in, door handles came off in your hand and to add insult to injury then we were subjected to compulsory mid term inspections held at random points during the tenancy. The boiler was broken and took weeks to get fixed thanks to a maintenance office that rarely answered its phones then when they did, sent incompetent repair men. R...
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What agent could do to change your mind?
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By: Balinder Kaur
Oct 13, 2014
Dear Sir, Thank you for your comment; I believe I know which property you were living in due to your comments and previous correspondence. Firstly, I am extremely sorry that you believe you have had a Γ’β‚¬Λœdisastrous experienceÒ€ℒ. Please see my reply below in order of your comment. I can assure you that our negotiators do not move items in the property to hide tears in carpets or other damages to a property. It is not the duty of our negotiators to move items or look under rugs....
5 Star Review
Jun 30,2014
Minithumbup
By:
Jun 30,2014
0 people found
this helpful
I have been using the services from this company since last three years and my experience with them is excellent, the whole team is supportive and provide the best level of professional care and advise related to the service I was seeking .highly recommended ....
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By: Balinder Kaur
Oct 13, 2014
Dear Ms Jafer Thank you very much for your comment. It has been a pleasure with working with you for the last 3 years. I am glad our team were able to provide you with the support you required especially in the last 6 months. We look forward to working with you again in the near future. Kind regards Balinder Kaur....
4 Star Review
May 29,2014
Minithumbup
By:
May 29,2014
0 people found
this helpful
Louis was very helpfull from start to finish even till the day she still ringing to find out whether we settle well in the flat. Overall great thats all i can say. Many thanks...
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5 Star Review
Jan 09,2014
Minithumbdown
By:
Jan 09,2014
2 people found
this helpful
My previous tenant gave notice 2 months ago and a new tenant was found within a week at a slightly higher rent. All business was conducted professionally and in the friendliest manner. I have been dealing with Victoria Knight for a number of years and have always been highly satisfied. I would have no hesitation in recommending them and will continue to use their services in future....
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What agent could do to change your mind?
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By: Balinder Kaur
Aug 22, 2014
Dear Ms Ophir Thank you very much for your comments. Its always so lovely to hear great feedback and I am glad that our staff were able to find you a professional tenant so quickly AND at a higher rent. Thank you for your business and we look forward to working with you again in the future....

About us



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
25 3 38 15 2 0 1 0 2 4

Job vacancies

Please see a list of jobs available

Review Statistics for Foxtons

Valuation and Fee Performance
71 % customers were satisfied with agent's fees 87 % accuracy of agent's valuations

Sales and lettings value statistics
Price range of properties sold by the agent Price range of properties rented by the agent
 
Minimum:83000 Minimum:275
Maximum:2370000 Maximum:12013

Review Summary

 
Total Reviews:764
Total Ratings:770
First Review:24/04/2007
Latest Review:30/04/2015
Overall Review Performance
 
Recommend:518
Disapprove:252
Satisfaction:68 %

 

Individual Services Review Performance
 
From Landlords From Tenants From Vendors From Buyers
 
Recommend:45 Recommend:166 Recommend:190 Recommend:78
Disapprove:38 Disapprove:137 Disapprove:14 Disapprove:5
Satisfaction:55 % Satisfaction:55 % Satisfaction:94 % Satisfaction:94 %

 
Surveys Conveyancing Lettings (Prospect) Sales (Prospect)
 
Recommend:0 Recommend:0 Recommend:21 Recommend:13
Disapprove:0 Disapprove:1 Disapprove:23 Disapprove:30
Satisfaction:- Satisfaction:0 % Satisfaction:48 % Satisfaction:31 %

 
They manage our building They are our factor They manage our estate
 
Recommend:0 Recommend:0 Recommend:0
Disapprove:2 Disapprove:0 Disapprove:0
Satisfaction:0 % Satisfaction:- Satisfaction:-

Agent Fees

Created at 1:00 AM 01/01/1970. Last updated at 1:00 AM 01/01/1970 by


Complaints Procedure

No procedure available.

Awards won by Victoria Knight

allAgents gold medal
allAgents gold medal
allAgents gold medal

Individual Branch Awards

London, E15 1EN

London, E17 3AL

.

Office 1
Suite 1 119 The Grove, London E15 1EN
(63)
Office 2
157 Hoe Street, London E17 3AL
(26)