Urban Spaces
based on 5 ratings. This website contains 5 user reviews of Urban Spaces.
Branch Rankings
| This branch is ranked in the UK |
938 out of 16511 |
| This branch is ranked in London |
216 out of 2755 |
| This branch is ranked in the EC1M area |
3 out of 11 |
Agent Information
Urban Spaces
Located in the heart of loft friendly Clerkenwell, urban spaces is anything but your typical estate agency. Living local, our team of professional sales and lettings negotiators have come from a variety of fields of study such as architecture, design and law and now choose to market the properties and lifestyles they lead.
Offices / Branches
- London - 70 Clerkenwell Road, Islington,
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Customer Reviews
-
by 'Matthew Riley' 6/6/2011
- Branch:
- 70 Clerkenwell Road
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? No
I sold my flat with Urban Spaces in December 2010. They were generally pretty good in marketing the property, getting viewings and ultimately finding a buyer. However they repeatedly lied to both me and the buyer, and forced us to complete in a hurry before xmas, presumably so that the agent could collect his commission before year-end. This resulted in both the buyer and I severely disrupting our xmas plans and spending £1000s in unnecessary extra costs. I have confirmed this after the sale with the buyer so I do know as a fact that they lied to both of us. If he were not now letting the property with them I would have made a formal complaint.
Was this review helpful? Yes
-
by 'Russell' 11/1/2011
- Branch:
- 70 Clerkenwell Road
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
This was the second time that I have used Urban Spaces, and the quality of service remains extremely high. I have been particularly impressed with the good communication and professionalism, which ensured a smooth Completion on our property - highly recommended !
Was this review helpful? Yes
-
by 'Natasha' 4/1/2011
- Branch:
- 70 Clerkenwell Road
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
An extremely proactive agent!
In particular the marketing strategy was tailored to my property and my requirements rather than just putting my home on the internet and waiting for a response - very impressive.
In particular, the feedback I received from the Branch Manager, Alex Dolley, and his team was very useful and lead to a successful exchange just before Christmas which enabled my family and I to have a truly relaxing break and breathe a sigh of relief.
Forever grateful!Was this review helpful? Yes
-
by 'Steve' 6/12/2010
- Branch:
- 70 Clerkenwell Road
- Services:
- Sales (Prospective customer)
- Experience:
- Would you use the agent again? Yes
Very good service. Responsive. Qualified buyers. Turned up for appointments exactly when they said they would. Full feedback after each viewing plus weekly update. Would definitely recommend to others and use again.
Was this review helpful? Yes
-
by 'Samuel' 1/12/2010
- Branch:
- 70 Clerkenwell Road
- Services:
- Lettings (Prospective customer)
- Experience:
- Would you use the agent again? Yes
Even though the landlord withdrew the letting, Urban Spaces reacted very positively by looking for an alternative apartment and by sending me the reference report which I now can use for further lettings.
Was this review helpful? Yes
Agent Details for Urban Spaces
Islington
London
Greater London
EC1M 5QA
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Review Statistics for Urban Spaces
Review Summary
- Total Reviews:
- 5
- Total Ratings:
- 5
- First Review :
- 01/12/2010
- Latest Review:
- 21/10/2011
Overall Review Performance
- Recommend :
- 4
- Disapprove :
- 1
Individual Services Review Performance
| From Landlords | From Tenants | From Vendors | From Buyers |
|---|---|---|---|
| Recommend:0 | Recommend:0 | Recommend:2 | Recommend:0 |
| Disapprove:0 | Disapprove:0 | Disapprove:0 | Disapprove:1 |
| Surveys | Conveyancing | Lettings (Prospect) | Sales (Prospect) |
|---|---|---|---|
| Recommend:0 | Recommend:0 | Recommend:1 | Recommend:1 |
| Disapprove:0 | Disapprove:0 | Disapprove:0 | Disapprove:0 |
| They manage our building | They are our factor | They manage our estate |
|---|---|---|
| Recommend:0 | Recommend:0 | Recommend:0 |
| Disapprove:0 | Disapprove:0 | Disapprove:0 |
Staff Members
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Agent Fees
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Complaints Procedure
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