Townends Group
Customer Reviews
Reviewed by Al_CR0 on 3rd October 2008
Services: Lettings (as a Tennant)
Property: Residential
Experience: Would you use the agent again?
No
Had to deal with Townends Croydon.
What a bunch of ********!!
Very unprofessional and rude. They charge for almost anything you could imagine and when you need them they simply do not care.
Never again
Reviewed by Gettinglikemymother on 10th May 2008
Services: Sales (as a Vendor)
Property: Residential
Experience: Would you use the agent again?
No
Among other things too tedious to mention, the negotiator made a habit of trying to bully me over the phone, including trying to bully and frighten me into accepting a totally unjustified reduction just before exchange. This was Townends Putney - other branches may be better, but I don't intend to find out.
Reviewed by Pafford on 26th October 2007
Services: Lettings (as a Tennant)
Property: Residential
Experience: Would you use the agent again?
No
What an appalling bunch. Townends showed me a flat in the middle of being renovated, but when I got there it was in a terible mess - dirty and with work half completed.
They want bundles of money for ever simple action they carry out. For example, because I wanted to change my check out date as I would be abroad they wanted £100!!!! What a rip-off. They took several visits to complete simple repairs and will accept no responsiblity for anything.
My advice is to steer clear of Townends at all costs.
Reviewed by dokwp on 9th April 2006
Services: Lettings (as a Tennant)
Property: Residential
Experience: Would you use the agent again?
No
They helped me to fid a nice flat but after I decided to live there, their helpfulness disappeared. They checked all my references twice - sure there is no need to do that!
I told them I was getting married and my wife would move in with me a couple of months later. They said it's not a problem. Then they wanted another £200 fee that they never told me about beforehand.
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Estate Agent Information
Townends Group
The Townends Group is a dynamic and successful company comprising over 40 offices making us one of the largest independent estate agent groups in the UK. Our main property sales network operates primarily in London, Surrey and Middlesex with a growing presence in Berkshire and Hampshire. Our services also include full lettings and estate management, conveyancing, sales of land and new homes, surveys, overseas properties, professional valuations and financial products in association with dot Financial Services.
Offices / Branches
- Addlestone (Surrey)
- Camberley (Surrey)
- Chertsey (Surrey)
- Croydon (London)
- Ealing (London)
- East Molesey (Surrey)
- Egham (Surrey)
- Enfield (London)
- Farnham (Surrey)
- Guildford (Surrey)
- Hammersmith and Fulham (London)
- Hounslow (London)
- Kingston upon Thames (London)
- Lambeth (London)
- Merton (London)
- Richmond upon Thames (London)
- Southampton (Hampshire)
- Staines (Surrey)
- Sunbury-On-Thames (Surrey)
- Walton-on-Thames (Surrey)
- Wandsworth (London)
- Weybridge (Surrey)
- Winchester (Hampshire)
- Woking (Surrey)
Services
- Sales
- Lettings
- Surveys
Professional Membership
