Tower Property Services
Customer Reviews
Reviewed by nrl on 28th August 2008
Services: Lettings (as a Landlord)
Property: Residential
Experience: Would you use the agent again?
No
I have used TPS to rent my property over the last 10/11 years. Things were fine until about 3 or so years ago...and then the problems started - late payments, shed loads of excuses, firstly under Grace Brackstone, and latterly (last 14 months or so) under Darren Ling. Absolutely diabolical service leaving me many £1000s out of pocket and many false promises. The Directors (Gary Gibbons and his wife) don't seem to be concerned either. The company now have many CCJs registered against them from creditors (many of whom are landlords I suspect). I have a CCJ against them too. In fact one of their creditors (not me) got pretty p*ssed off with them about 3 weeks ago, as they started a wind up order against the company. TPS now appear to be no longer trading!!! STAY CLEAR
Reviewed by bonniep on 15th July 2008
Services: Sales (Prospective customer)
Property: Residential
Experience: Would you use the agent again?
No
Reviewed by Mr Hogg on 22nd April 2008
Services: Lettings (as a Landlord)
Property: Residential
Experience: Would you use the agent again?
Yes
Tower is fantastic, Never again would I look any further in an estate agencey, choose tower!!!!!!!!!!!!
Reviewed by dave on 10th April 2008
Services: Sales (Prospective customer)
Property: Residential
Experience: Would you use the agent again?
Yes
I have just bought my first property and the staff at tower was very good in finding me my home. I would definetly recommend Tower Property to anyone!
Reviewed by francesco on 19th March 2008
Services: Lettings (as a Tennant)
Property: Residential
Experience: Would you use the agent again?
No
Rented a flat with broken furniture, which did not appear on the (pre-arranged) check-in inventory. Agreed to do a check-in inventory with me present and identify all items broken. Agent signed the inventory. When I left the flat they kept my deposit to pay for the broken furniture. The manager of the Wapping office responded, you are right but it is going to cost you more to take us to court. Avoid them.
Reviewed by Christopher on 4th February 2008
Services: Lettings (as a Tennant)
Property: Residential
Experience: Would you use the agent again?
No
Has been a tenant but since our contract expired and has not been renewed, it is almost impossible to get our deposit back. The account manager, Darren Ling is rude and at times responds as if he is untouchable. Absolute pathetic customer service and does not respond to calls or return calls.
Reviewed by frfr on 12th December 2007
Services: Lettings (as a Landlord)
Property: Residential
Experience: Would you use the agent again?
No
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Estate Agent Information
Tower Property Services
Tower Property Services has established itself as one of the leading London Estate Agents, our client satisfaction is second to none and we are constantly looking at ways to improve our service.
Offices / Branches
Services
- Sales
- Lettings