TLS Lettings
based on 4 ratings. This website contains 4 user reviews of TLS Lettings.
Branch Rankings
| This branch is ranked in the UK |
15137 out of 16511 |
| This branch is ranked in Slough |
168 out of 189 |
| This branch is ranked in the SL1 area |
35 out of 43 |
Agent Information
TLS Lettings
TLS Lettings & Estate Agents was established in 1996. We specialise in residential lettings & property management.
Offices / Branches
- Slough - 28 Windsor Road, Buckinghamshire
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Customer Reviews
-
by 'Very unhappy tenant!!!' 28/1/2012
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
First off I would like to say thank you to mike who really did put effort in with me with regards to my tenancy, but unfortunately I have given such a low rating because all the other workers in this branch were not helpful at all! I had problems after problems trying to get things sorted from the day I moved in until the day I moved out, stuff that was broken when I moved in was supposed to e replaced I kept chasing them up as to what was happening and still 7 months later they still had not been replaced. I had redecorated the place and also put NEW carpets down in the lounge and didn't... (read more)
Was this review helpful? Yes
-
by 'Kimberlie' 23/12/2011
- Branch:
- 28 Windsor Road
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
A single celled amoeba would do a better job than this bunch of clowns
In their defense they're fine so long as you don't actually need to deal with them.
The flat was disgusting when we first moved in, I'm not a snob but I don't expect to find used sanitary products in the bathroom and spilled sticky stuff on the kitchen floor (it was a nice flat in a nice area)
When we first moved in it took them over a month to fix a broken shower (which was not admitted to being broken when we first moved in)
On a separate occasion I emailed them to confirm something, I received a hand written... (read more)Was this review helpful? Yes
-
by 'trogen' 16/3/2010
- Branch:
- 28 Windsor Road
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
We had issues throughout our tenancy of which were never sorted.
They sided with the Landlord instead of helping us.
I would suggest using one of the other reputable companies a few shops to the right of their office.
We even had issues getting our deposit back, and it took us 4 months to get the full ammount back in to our account.
Be very wary of these persons.
Was this review helpful? Yes
-
by 'SDxxxxx' 22/9/2006
- Branch:
- 28 Windsor Road
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? Yes
That review relates to 5 years ago so things may have changed since.
Generally quite satisfied, no renewal charges on new contract, quite flexible on contract terms.
One issue though which happened to a friend renting from TLS: When they move in the rental house, the small garden shed in the garden was full of old things (furtnitures, bikes, garden stuff, etc..) and that was not checked nor picked up in the inventory. When they moved up one year later, the shed was still full and during the inventory, the agency kept
Was this review helpful? Yes
When we first moved in it took them over a month to fix a broken shower (which was not admitted to being broken when we first moved in)
On a separate occasion I emailed them to confirm something, I received a hand written compliment slip a few days later saying they couldn't reply to my gmail account email and that I need to 'fix my servers' - just to clarify, I don't host any of Google servers, Google like to look after their own servers!
They sent an invoice for a tenancy renewal, when I questioned the amount they said my account was in credit and I didn't owe that much - nice to know they just ask for a random amount to see what they can get
When I informed them my house mate would be moving out they said that would be fine and whoever moved in would need to pay their usual admin fees which is fair enough - they then said I'd need to pay again for them to re do my references even though I wasn't going anywhere and had been a tenant for the past six months
It's a lovely large flat that I really like but I'm not looking for something new just because of the complete lack of faith I have in this bunch of complete clowns - the annoying this is I just know this money grabing bunch of cowboys are going to do everything in their power to keep as much of my despite as possible despite the flat being in better condition now than it was when I first moved in./&display=popup&link=http://www.allagents.co.uk/review/16841/&redirect_uri=http://www.allagents.co.uk/review/16841/ "Share on your Facebook Wall"){kind=logo}
 and that was not checked nor picked up in the inventory. When they moved up one year later, the shed was still full and during the inventory, the agency kept /&display=popup&link=http://www.allagents.co.uk/review/9/&redirect_uri=http://www.allagents.co.uk/review/9/ "Share on your Facebook Wall"){kind=logo}
Agent Details for TLS Lettings
Slough
Buckinghamshire
SL1 2EJ
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Review Statistics for TLS Lettings
Review Summary
- Total Reviews:
- 4
- Total Ratings:
- 4
- First Review :
- 22/09/2006
- Latest Review:
- 28/01/2012
Overall Review Performance
- Recommend :
- 1
- Disapprove :
- 3
Individual Services Review Performance
| From Landlords | From Tenants | From Vendors | From Buyers |
|---|---|---|---|
| Recommend:0 | Recommend:1 | Recommend:0 | Recommend:0 |
| Disapprove:0 | Disapprove:3 | Disapprove:0 | Disapprove:0 |
| Surveys | Conveyancing | Lettings (Prospect) | Sales (Prospect) |
|---|---|---|---|
| Recommend:0 | Recommend:0 | Recommend:0 | Recommend:0 |
| Disapprove:0 | Disapprove:0 | Disapprove:0 | Disapprove:0 |
| They manage our building | They are our factor | They manage our estate |
|---|---|---|
| Recommend:0 | Recommend:0 | Recommend:0 |
| Disapprove:0 | Disapprove:0 | Disapprove:0 |
Staff Members
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Complaints Procedure
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