Thatch & Co
based on 3 ratings. This website contains 3 user reviews of Thatch & Co.
Agent Information
Thatch & Co
Thatch & Co officially came into existence on 3rd January 2006 having evolved from Volker & Volker Ltd. We believe that estate agency is essentially a cottage industry because each area has its own peculiarities, each street its own value, and it is often the small, single agency staffed by people who know the area well which can provide the best service.
Offices / Branches
- Reviews
- Agent Details
- Review Stats
- Agent Fees
- Staff Members
- Complaints Procedure
- Contact Agent
Thatch & Co has not joined our 'transparent agent' scheme yet.
AllAgents recommend that consumers use an Agent that has signed up to our FREE 'Transparent Agent Scheme'. Transparent agent reviews are also subject to additional random verification checks by the allAgents Team. If you do choose to contact or use Thatch & Co, please make them aware and ask them to get in touch with allAgents to clarify their position. - Learn more about 'Transparent Agents'.
Customer Reviews
-
by 'sprocketboy' 11/11/2010
- Branch:
- 94 Park Hall Road West Dulwich
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
I bought my new flat through Thatch and Co. No-one could claim that this was an easy purchase, for reasons entirely outside of Thatch & Co's control, but the tenacity and professionalism of John C. was a model of how an agent should handle a difficult sale. I have now moved into the property and am very grateful to John and his team. They will be my first port of call as and when I decide to move on.
Was this review helpful? Yes
-
by 'Dulwich Resident' 8/11/2010
- Branch:
- 94 Park Hall Road West Dulwich
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
Thatch & Co had our property under offer in less than two weeks and took it to completion in two months with absolutely no hitches.
The staff were pleasant and courteous and knew their market very well. Most importantly I would not describe them as your typical, pushy estate agents.
I was initially concerned that with only one branch and no fancy website or iPhone apps that they would not be able to market the property as well as other agents. I was proved wrong and have come to realise that the personal touch and knowledge of all their applicants far outweighs the value of technology.
I would highly recommend them and if the need arose would use them again.
Was this review helpful? Yes
-
by 'Ridbar' 22/7/2010
- Branch:
- 94 Park Hall Road West Dulwich
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
In their defence, Thatch & Co do seem to attempt to do things 'by the book' but they are pedantic, the workmanship of contractors is poor and they do not always give sufficient notice when attending a property (as in 24 hours, or sometimes no notice at all and workmen let themselves in unannounced). After vacating the property the calculation of deductions from the deposit were very slow.
Was this review helpful? Yes
. After vacating the property the calculation of deductions from the deposit were very slow./&display=popup&link=http://www.allagents.co.uk/review/5796/&redirect_uri=http://www.allagents.co.uk/review/5796/ "Share on your Facebook Wall"){kind=logo}
Agent Details for Thatch & Co
Select a branch to go to view details of that specific branch
-
London - 94 Park Hall Road
West Dulwich, West Dulwich, SE21 8BW
-
London - Po Box 67871, Herne Hill, SE244AY
Review Statistics for Thatch & Co
Review Summary
- Total Reviews:
- 3
- Total Ratings:
- 3
- First Review :
- 22/07/2010
- Latest Review:
- 11/11/2010
Overall Review Performance
- Recommend :
- 2
- Disapprove :
- 1
Individual Services Review Performance
| From Landlords | From Tenants | From Vendors | From Buyers |
|---|---|---|---|
| Recommend:0 | Recommend:0 | Recommend:1 | Recommend:1 |
| Disapprove:0 | Disapprove:1 | Disapprove:0 | Disapprove:0 |
| Surveys | Conveyancing | Lettings (Prospect) | Sales (Prospect) |
|---|---|---|---|
| Recommend:0 | Recommend:0 | Recommend:0 | Recommend:0 |
| Disapprove:0 | Disapprove:0 | Disapprove:0 | Disapprove:0 |
| They manage our building | They are our factor | They manage our estate |
|---|---|---|
| Recommend:0 | Recommend:0 | Recommend:0 |
| Disapprove:0 | Disapprove:0 | Disapprove:0 |
Staff Members
Select a branch to see more details
-
London - 94 Park Hall Road
West Dulwich, West Dulwich, SE21 8BW
-
London - Po Box 67871, Herne Hill, SE244AY
Agent Fees
Please check back soon for this feature.
Complaints Procedure
Please check back soon for this feature.
allAgents strongly recommend using a Transparent Agent who care about their customers' opinions. Learn more...