The UK's Largest Customer Review Website for the Property Industry
Standard Terms and Conditions for Use of this Website
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- This website ("allagents.co.uk") is provided by allAgents Ltd, registration no SC404564, with registered address at registered office address: 18 Avon Street ,Hamilton ML3 7HU. allAgents Ltd is registered with the Information Commissioner under the Data Protection Act 1998, reference number Z2834194.
- Allagents.co.uk may make changes in or withdraw any of the services described in this website and at any time without notice.
- Allagents.co.uk reserves the right, without any obligation whatsoever, to review, correct, remove or modify any content submitted to the website.
- Allagents.co.uk reserves the right to change these terms and conditions of use by changing them on this website.
- You should ensure that information you submit on this website is accurate and does not breach anyone else's right such as copyright or is libellous, obscene, menacing, threatening, offensive, abusive, fraudulent, criminal or infringes the rights of other people or is in any way illegal.
- Allagents.co.uk accepts no responsibility or liability for the use by any estate or letting agent or other third party of any personal information about you forwarded to any estate or letting agent or to any third party which comes to your attention directly or indirectly through your use of this website.
- Only review companies you have direct experience with. Be honest and fair. If you wish to name or nominate an individual in a review please use the correct fields to apply their name.
- allAgents reserve the rights to publish information regarding agents who have been caught attempting to influence their own or other agents' rankings.
- Once a review has gone live, there is no facility to allow a reviewer to automatically amend or remove a review. If the reviewer wishes to have a review removed or edited for any other reason other than it breaching our terms and conditions, allAgents may apply an admin charge for doing so.
- Allagents.co.uk does not make any representation as to the security, quality or propriety of any website which may be accessed through this website. Most linked websites accessed through this website are independent websites over which Allagents.co.uk does not exercise any control, whether financial, editorial or of any other kind and are not in any way endorsed by Allagents.co.uk.
- Accordingly, Allagents.co.uk has no responsibility or liability to you in respect of any products or services purchased or obtained by you from any such linked website nor in respect of the use of any personally identifying information by any such linked website or its owner.
- The entire contents of this website are protected by copyright law. You may not modify, publish, transmit, participate in the transfer or sale, create derivative works or in any way exploit, any of the content, in whole or in part except as provided below.
- You may download information from the website for your own personal use only.
- The information contained in this site may contain technical inaccuracies and typographical errors. All information made available from within this website is provided without warranty of any kind, either expressed or implied on the part of Allagents.co.uk.
- All reviews and comments on this web site are the opinions of the reviewers. Whilst Allagents.co.uk takes reasonable care to ensure that information on this site is accurate, complete and up to date, Allagents.co.uk offers no warranty that any such information is correct, and you should not rely solely on the information on this site when selecting estate agents, letting agents, property management companies, surveyors, valuators, conveyancers, solicitors and their products and services.
- Under no circumstances will Allagents.co.uk be held responsible for any losses incurred for any reason whatsoever as a result of using this site.
Transparent Agent Profile Scheme
- Agents who have been given the 'allAgents Transparent Agent' profile have prequalified by agreeing to the terms and conditions of the Transparent Agent scheme.
- The term 'allAgents Transparent Agent' does not imply that an Agent with our Transparent Profile is better or poorer Agent than an Agent listed that does not have the Transparent Agent Profile.
- If an agent declines the offer of joining the ‘allAgents Transparent Agent’ award scheme, it does not imply, or make reference to that Agent as not being transparent or being non-transparent in their internal operational, business, marketing or best practice policies. See further details on transparent agents .
- allAgents will not be held responsibile for any losses incurred with any Agents with the Transparent Agent Profile.
- allAgents provide a ranking position of each agent on our website and is based on our own algorithm and is calculated on the number of stars and reviews that an agent has achieved at the latest point in time.
- Each star rating is based in bands.
- Agents do not need to have 100% ratings to achieve 5 stars.
- Where two or more agents have got the same number of stars, then the agent with the most reviews will be ranked higher.
- The ranking system is for the sole purpose of the allAgents website and does not imply that any agent is better or worse than any other agent, based on their ranking position.
- Allagents reserve the right to arrange reviews and ratings in any order they seem fit
- Authors of the web site are committed to protecting any personal information ("Personal Information") which you may provide to us through this web site or by any other means.
- We will not use or disclose your personal information unless you have given your permission, except for the following purposes:
- to assess, operate and improve this website and the services provided through it;
- to keep you informed about us and our services about this website;
- if we are required to disclose such Personal Information by any applicable law, regulation or legal process.
- We will not sell, trade or rent your Personal Information to others unless you have given your permission.
- We collect IP addresses and computer hostnames from users leaving reviews and submitting information. This is done for the purposes of moderating the site only.
- You can sign up for our free Newsletter when you submit a review or a comment of a review.
- Allagents.co.uk will only keep the following details from the application form: your name/nickname and your email address.
- We guarantee you will never receive unsolicited emails (spam) because of registration to our mailing list. Your email address will never be used for any other purpose than to send our free Newsletter.
- You can stop receiving the Newsletter at any time by unsubscribing.
- We will not hand out our mailing list to third parties.