Independent letting & management company specialising in rooms, flats and houses in N13, N14, N21, N9, N18 and surrounding areas. Personal service, competitive fees.show more
Independent letting & management company specialising in rooms, flats and houses in N13, N14, N21, N9, N18 and surrounding areas. Personal service, competitive fees.
“they collected rent for my property which they were managing ......”
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1 Star Review
Aug 22,2014
By:
'mercy'
Aug 22,2014
Branch: London, 2 Church Street
Services: Lettings (as a Landlord)
Rent PCM: £1275 Would you recommend?: No
Postcode: N9
Branch: London, 2 Church Street
Lettings (as a Landlord)
Rent PCM: £1275 Postcode: N9
3people found this helpful
they collected rent for my property which they were managing and told me that the tenant was not paying the rent, there is an outstanding rent arrears of over £8k. We spoke to the tenant as due to the arrears decided to put the house ... read full review
“I have not been paid for 3 months and have been ......”
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1 Star Review
Oct 26,2013
By:
'poster'
Oct 26,2013
Branch: London, 2 Church Street
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: N9
Branch: London, 2 Church Street
Lettings (as a Landlord)
Postcode: N9
1people found this helpful
I have not been paid for 3 months and have been given no reason.
The tenents deposit was NOT in a protected scheme although I paid for it
They never get back to your and READ your contract.
The clause in there says even if you ... read full review
What agent could do to change your mind?
answer the 6 letters posted, pay me my money, explain why edmonton county court through out the case.
“It's been four and a half months since I left ......”
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1 Star Review
Aug 06,2012
By:
'Unhappy'
Aug 06,2012
Branch: London, 2 Church Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Branch: London, 2 Church Street
Lettings (as a Tenant)
Postcode:
1people found this helpful
It's been four and a half months since I left the property I was renting and my deposit has still not been returned to me. I was told when I returned the keys that I would receive it. However, some time after I'd left the ... read full review
“I have been a tenant of terence charles for 4 years ......”
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4 Star Review
Dec 06,2011
By:
'sunnybud'
Dec 06,2011
Branch: London, 2 Church Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode:
Branch: London, 2 Church Street
Lettings (as a Tenant)
Postcode:
2people found this helpful
I have been a tenant of terence charles for 4 years and they have always been polite and a pleaseure to deal with. My boiler stopped working twice in my time as a tenant and they had a corgi registered engineer out to me within the ... read full review
“terence charles do not pay the bills, fob off us (......”
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1 Star Review
Sep 25,2011
By:
'nathbadco'
Sep 25,2011
Branch: London, 2 Church Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Branch: London, 2 Church Street
Lettings (as a Tenant)
Postcode:
4people found this helpful
terence charles do not pay the bills, fob off us (the tenants) and the utility companies with false information about a landlord that does not exist, the land registry shows they own the property, the electric and gas company have changed the meters for keyed ... read full review
What agent could do to change your mind?
they lie, they put tenants at risk by not paying the utility bills, they do not care about the upkeep or maintenance of the property
“my expereicne of dealing with TC has put me off ......”
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1 Star Review
Jul 07,2011
By:
'quitschooldontwork'
Jul 07,2011
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Lettings (as a Tenant)
Postcode:
7people found this helpful
my expereicne of dealing with TC has put me off renting property for a long time , The staff are the rudest most obnoxious ignorant and incompasionate i have ever had the displeaseure of being associated with . They are liars and thieves , there maintenac e team ... read full review
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(1)
i am a tenant in a flatshare, the agent is terence charles, they are un-co-operative, unwilling to deal with any problems around the flat, dont pay the bills, give the utility companies and us (the tenants) false information about the apparent landlord which none of us tenants have seen nor met, i searched the land registry and found that terence charles own the property, they are trying to fob off the utility companies, at the same time they are putting us (the tenants) at risk ...
“Really shoddy service, obnoxious staff, charged for work (twice) that ......”
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1 Star Review
Apr 27,2011
By:
'Stargirl'
Apr 27,2011
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode:
Lettings (as a Landlord)
Postcode:
3people found this helpful
Really shoddy service, obnoxious staff, charged for work (twice) that did not get done, managers are as rude as the staff. Would avoid at all costs.... read full review
“As a managing agent Terence Charles (TC) are completely ineffective. ......”
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1 Star Review
Feb 03,2011
By:
'The'
Feb 03,2011
Branch: London, 70a Aldermans Hill
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode:
Branch: London, 70a Aldermans Hill
Lettings (as a Landlord)
Postcode:
6people found this helpful
As a managing agent Terence Charles (TC) are completely ineffective. They seem to work in their own interests and not those of the landlord, ie the person paying their monthly management fees. They are shoddy with their rental payment accounting and in fact most times ... read full review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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