Symonds & Reading
based on 22 ratings. This website contains 22 user reviews of Symonds & Reading.
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Agent Information
Symonds & Reading
Symonds Reading is Worthing & Ferrings' longest continuously running independent estate agents. Established in 1924, the company has been very much a 'family run' business priding itself on its reputation of providing a friendly, approachable and personal service by professional staff with a wealth of local knowledge and experience.
The Partners and staff strive to make the entire moving process as smooth running as possible from the start using the latest in modern computer technology including digitally enhanced colour photography through to Internet accessibility. However, in this age of computerisation we know that we must not forget the importance of maintaining an ongoing personal contact with our clients giving them the peace of mind that our professional team is always available to help guide them through their move.
Offices / Branches
- Reviews
- Agent Details
- Review Stats
- Agent Fees
- Staff Members
- Complaints Procedure
- Contact Agent
Customer Reviews
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by 'Chris' 18/2/2012
- Branch:
- 5 Chatsworth Road
- Services:
- Sales (as a Vendor)
- Staff Member
- Chris Ian
- Experience:
- Would you use the agent again? Yes
All staff at this branch of Symonds Reading gave exceptionally good service, but especially Chris, who was tireless in keeping me informed and chasing up solicitors, others in the chain, etc. I was very impressed and will definitely use Symonds Reading again, should I decide to sell. Thanks to all, Maggie
Was this review helpful? Yes
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by 'Mr & Mrs Lamb' 15/1/2012
- Branch:
- 5 Chatsworth Road
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
After using Symonds and Reading for purchasing our first house, we had no doubts who to use when the time came to sell. Both Steve and Chris couldn't do enough to make a potentially difficult sale as smooth as possible. We feel their valuation was accurate and not overinflated to try and get our business (like some agents have been known to do). Contact throughout our sale was regular, and nothing ever seemed to be too much trouble. Very impressed, would definitely use them again and recommend them as an excellent estate agent.
Was this review helpful? Yes
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by 'Dave Charles' 11/1/2012
- Branch:
- 5 Chatsworth Road
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
I've used Symonds & Reading for a number of years and continue to be impressed with the
service they offer. I like independent agents that care about building
relationships with customers for the long term. Having used Symonds & Reading for various
developments they understand how to market new builds and conversions for
maximum impact. While also achieving quality quantified offers. Keep up the
good work.Was this review helpful? Yes
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by 'John & Hayley' 29/12/2011
- Branch:
- 5 Chatsworth Road
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
We would like to thank everyone at Symonds & Reading, for their help and advice on selling our home.I would recommend them and use them again .Putting it simply, Symonds & Reading stood out from the the rest !
Was this review helpful? Yes
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by 'Steve Charman' 16/12/2011
- Branch:
- 5 Chatsworth Road
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
From the start the service was excellent, the valuation was fast and accurate, viewings were always punctual and detailed.
Throughout the process we were kept informed of all events and any delays fully explained which made for a less stressful experience.Was this review helpful? Yes
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by 'Pauline and Nigel' 4/12/2011
- Branch:
- 5 Chatsworth Road
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
Having viewed several properties through many different estate agents we were immediately struck by how professional, knowledgable and personable Symonds & Reading were compared to the all the other estate agents who'd shown us properties. This professionalism and dedication continued right through the purchase process as Steve Boone actively kept all parties informed, chased solicitors and other agents and generally kept the chain going. At what was a fairly stressful time we were very grateful for all his effort and committment. We wouldn't hesitate to recommend them.
Was this review helpful? Yes
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by 'Sara & Greg' 27/11/2011
- Branch:
- 5 Chatsworth Road
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
We have just bought our first house through Symonds & Reading and can highly recommend them as estate agents. Steve Boone who we dealt with was brilliant at keeping us up to date with what was happening in the chain and at moving things along as quickly as possible. We will definately use them when the time comes to buy a bigger house.
Was this review helpful? Yes
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by 'Karen and Paul' 21/11/2011
- Branch:
- 5 Chatsworth Road
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
My wife and I went to Symonds and Reading because they were recommended to us by a friend, and we were not disappointed. Chris and Steve were very helpful throughout the sale of my mum's house. We are using them again for selling our house. Nothing is too much trouble, they are helpful, but not pushy. Very satisfied with their performance. would recommend to anyone.
Was this review helpful? Yes
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by 'Mr Buck' 14/11/2011
- Branch:
- 5 Chatsworth Road
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
The initial viewing was handled well, engaged and helpful.
The purchasing process was complicated by the seller being the Church of England and our chain delaying, but Symonds and Reading acted professional throughout. I was impressed with the way the agent ensured we kept the momentum and ensured all parties were kept informed.Was this review helpful? Yes
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by 'K.Snowden' 13/11/2011
- Branch:
- 5 Chatsworth Road
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
I purchased my flat through Symonds and Reading and was so pleased with the service, that when it later came to selling it I felt 100% confident in the service that would be provided.
Steve Boone has been excellent in communicating with all involved and has worked above and beyond to ensure that the process moved forward successfully. I am very grateful for all he and the team has done, and highly recommend Symonds and Reading. Thank you.Was this review helpful? Yes
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by 'Andy & Bren' 9/11/2011
- Branch:
- 5 Chatsworth Road
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
This was the third property that Symonds and Reading have sold for us, as usual their service was superb. From sale to completion we were kept informed and Steve kept everything moving along smoothly.
If we move again we'll be back. Thanks again!Was this review helpful? Yes
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by 'Matthew' 9/11/2011
- Branch:
- 5 Chatsworth Road
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
Hi. CHRIS Trott at Symonds and Reading was excellent in dealing with the sale of my property.
He was instrumental in pulling everything together, and dealt with any questions, delays and queries in a very
professional manner.Was this review helpful? Yes
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by 'Nikki+Matt' 9/11/2011
- Branch:
- 5 Chatsworth Road
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
My partner and I were buying our first home, went round viewing lots of different properties with lots of different agents, but Symonds & Reading really stood out. The viewings were brilliant, really informative and by far the best we received. The staff couldnt be more helpful from start to finish and were happy to take our calls concerning any part of the buying process. Would highly recommend them especially first time buyers.
Was this review helpful? Yes
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by 'Hannah' 7/11/2011
- Branch:
- 5 Chatsworth Road
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
As i am a first time buyer i was going into the property market with no clue what so ever, all the staff at Symonds and Reading made my experience easy and simple. Out of all estate agents i had been to, Symonds and Reading were by far the best. I would strongly recommend them to anyone.
Was this review helpful? Yes
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by 'Mrs Gee' 5/11/2011
- Branch:
- 5 Chatsworth Road
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
Steve's communication throughout the process was excellent. We encountered several delays, but Steve ensured that all parties were kept informed and worked tirelessly to help move everything forward.
Was this review helpful? Yes
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by 'Samantha Cooper' 30/10/2011
- Branch:
- 5 Chatsworth Road
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
I can't thank the staff enough for the tremendous effort they put in to make the purchase of our flat a smooth one. We encountered a few hiccups along the way but there "can do" attitude always gave us the confidence that everything would be OK. I would recommend their kindness and proffesionalism to anybody and will definately use them again and again.
Was this review helpful? Yes
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by 'chris gray' 28/10/2011
- Branch:
- 5 Chatsworth Road
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
i had a very good experience, a couple of problems caused the sale to go through slowly but Symonds and reading were on hand to smooth them out. I would recomend them. the staff kept me informed constantly.
Was this review helpful? Yes
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by 'Woodie' 27/10/2011
- Branch:
- 5 Chatsworth Road
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
I really can't praise these agents highly enough, they worked beyond the call of duty to ensure our purchase went through to completion. I received continuous updates and advice, and never had to chase up anything myself. Would absolutely use again and strongly recommend to others in the area.
Was this review helpful? Yes
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by 'Nigel Johnstone' 26/10/2011
- Branch:
- 5 Chatsworth Road
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
The estate agent and all the staff that we dealt with were very professional, attentive and helpful. We had regular feed-back and guidance that resulted in a successful completion.
Was this review helpful? Yes
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by 'Mr and Mrs Smith' 25/10/2011
- Branch:
- 5 Chatsworth Road
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
Symonds and Reading provided a polite,prompt and diligent service. We experienced several severe delays with our buyer and the agent had to liaise with the buyer and others almost on a daily basis for some weeks , before finally resolving issues with the Agent's help. The Agent even kept us in touch with developments whilst we were on holiday in Greece ! In summary a very professional approach was adopted and we would not hesitate to use this Agent again.
Was this review helpful? Yes
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by 'E Leach' 25/10/2011
- Branch:
- 5 Chatsworth Road
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
I have used Symonds & Reading both as a seller and as a buyer. As a buyer: I found Symonds & Reading extremely helpful in keeping me up-to-date with what was happening and where we were this was back in 2006.
In March 2011 I had to sell my flat because I was moving out of the area. I had various other estate agents around, including Symonds & Reading. I choose Symonds & Reading because I trusted what they said, over the others and because I felt comfortable with them acting as the agents. I also had very good experience with them when buying the same property they were now... (read more)
Was this review helpful? Yes
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by 'Laura Rhodes' 25/10/2011
- Branch:
- 5 Chatsworth Road
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
I used Symonds and Reading to purchase my new house in Lansdowne Rd, I felt that they were very proffessional and helpful all the way through the purchase. I would recommend them fully to anyone who was looking to buy and sell.
Was this review helpful? Yes
Agent Details for Symonds & Reading
Select a branch to go to view details of that specific branch
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Brighton - 82 Ferring Street Ferring, West Sussex, BN125JP
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Ferring - 86 Ferring Street, West Sussex, BN12 5JP
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Worthing - 5 Chatsworth Road, West Sussex, BN11 1LY
Review Statistics for Symonds & Reading
Review Summary
- Total Reviews:
- 22
- Total Ratings:
- 22
- First Review :
- 25/10/2011
- Latest Review:
- 18/02/2012
Overall Review Performance
- Recommend :
- 22
- Disapprove :
- 0
Individual Services Review Performance
| From Landlords | From Tenants | From Vendors | From Buyers |
|---|---|---|---|
| Recommend:0 | Recommend:0 | Recommend:13 | Recommend:9 |
| Disapprove:0 | Disapprove:0 | Disapprove:0 | Disapprove:0 |
| Surveys | Conveyancing | Lettings (Prospect) | Sales (Prospect) |
|---|---|---|---|
| Recommend:0 | Recommend:0 | Recommend:0 | Recommend:0 |
| Disapprove:0 | Disapprove:0 | Disapprove:0 | Disapprove:0 |
| They manage our building | They are our factor | They manage our estate |
|---|---|---|
| Recommend:0 | Recommend:0 | Recommend:0 |
| Disapprove:0 | Disapprove:0 | Disapprove:0 |
Staff Members
Select a branch to see more details
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Brighton - 82 Ferring Street Ferring, West Sussex, BN125JP
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Ferring - 86 Ferring Street, West Sussex, BN12 5JP
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Worthing - 5 Chatsworth Road, West Sussex, BN11 1LY
Agent Fees
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Complaints Procedure
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