Streets Ahead

Customer Reviews  (Page 0 of 13)

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1. 10
   people found
   this helpful.
   

   A 5-star review by 'TinaS' 8/2/2012

   Branch:

   4 - 8 Westow Street Crystal Palace

   Services:

   Lettings (as a Tenant)

   Staff Member

   John C

   Experience:

   Would you use the agent again? Yes

   Speed: This agent has so far been the only one that came back to us with a suitable property to view which was also the property we will be renting out shortly.
   Service: All estate agents at the Crystal Palace branch, particularly John C, have been extremely helpful and friendly.
   Viewing: The estate agent attended the viewing and took care of speaking to people etc., so all we had to do was look around.
   This was the second time we used Streets Ahead (first time was 3 years ago) and we were just as happy with the service as the first time round. Both times we quickly found a suitable place and thanks to SA both searches went well and hassle-free.

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2. 10
   people found
   this helpful.
   

   A 5-star review by 'Debbie' 7/2/2012

   Branch:

   936 Brighton RoadPurley

   Services:

   Sales (Prospective customer)

   Experience:

   Would you use the agent again? Yes

   I would just like to say a big thank you to Gemma, for all your hard work in helping me and my daughter find a property and even if i say so myself we were not easy to please!!

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3. 14
   people found
   this helpful.
   

   A 5-star review by 'Mark Shepherd' 6/2/2012

   Branch:

   936 Brighton RoadPurley

   Services:

   Sales (as a Vendor)

   Experience:

   Would you use the agent again? Yes

   From the start of my dealings with Streets Ahead, I was impressed by their manner of dealing with people. The valuation was done by Jo who was very thorough when it came to taking photos and very particular about the layout of what she took to ensure she got the best photos. Jack was the main agent that dealt with my property and he was excellent throughout. He worked tirelessly to try and find the right people to view the property. There is nothing worse than tidying the house for people to come around that are just time wasting but Jack always ensured that the people that came round were right for the property and in a good position to proceed. I was also impressed that all viewings were accompanied. In the final negotiations, Jack even worked up to 10:00pm on a Saturday night to ensure the deal. They were professional, honest and hard working - I am very impressed and would recommend them to anyone.

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4. 17
   people found
   this helpful.
   

   A 5-star review by 'Mr Somas' 5/2/2012

   Branch:

   221 Lower Addiscombe Road

   Services:

   Sales (as a Buyer)

   Experience:

   Would you use the agent again? Yes

   I was introduced to Bonnie Pooley, our “Sales Progressor” whilst finalising our property purchase.

   This was not our first property purchase; therefore I was rather dubious about what value a “Sales Progressor” would actually add.

   How wrong was I to doubt, Bonnie Pooley turned the exchange /completetion of contracts into a simple and surprisingly stress free task.

   It was as if Bonnie absorbed the tension from what the typical buyers would normally encounter and made our purchase virtually stress free ride.

   There was hardly anything for me to do on my end. i.e. Chase up... (read more)
   

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5. 19
   people found
   this helpful.
   

   A 5-star review by 'Mr G.Vella' 5/2/2012

   Branch:

   221 Lower Addiscombe Road

   Services:

   Sales (as a Buyer)

   Experience:

   Would you use the agent again? Yes

   My repersentative at Streets Ahead was Bonnie Pooley, throughout the process of completion Bonnie was always helpful, infomative and one step ahead. It was always a pleasure talking to her. Thanks for all your efforts making the process ever so smoothly.

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6. 17
   people found
   this helpful.
   

   A 5-star review by 'Shamim Nurbhai' 4/2/2012

   Branch:

   7 Ye MarketSelsdon Road

   Services:

   Lettings (Prospective customer)

   Staff Member

   Gemma Sobey

   Staff Member

   loren Mark

   Experience:

   Would you use the agent again? Yes

   Gemma (in Sales) is a very pleasant and helpful. She kept in touch regularly, and gave details of property on the phone prior to sending details out to us. Gemma even picked me to view one property. Unfortunately, we have not yet found the right property. Gemma is a very valuable member of your staff.

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7. 24
   people found
   this helpful.
   

   A 5-star review by 'Scott Miller' 2/2/2012

   Branch:

   4 - 8 Westow Street Crystal Palace

   Services:

   Sales (as a Vendor)

   Staff Member

   Warren Devine

   Experience:

   Would you use the agent again? Yes

   Streets Ahead were an excellent agent to deal with. They were our 3rd agent to try over a 6 month period, and they found our buyer within 24 hours. All the staff I dealt with were helpful and professional. Warren was particularly helpful as a progressor, and kept in regular contact. I was always confident that he was on the case throughout the sale. I would definitely recommend Streets Ahead.

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8. 22
   people found
   this helpful.
   

   A 5-star review by 'Rod Vella' 2/2/2012

   Branch:

   4 - 8 Westow Street Crystal Palace

   Services:

   Lettings (as a Landlord)

   Staff Member

   Nick Durkin

   Experience:

   Would you use the agent again? Yes

   On searching for an agent to let my property in Anerley, SE20, I chose several agents to get the feel of what I should expect as a first time landlord, from more that one agent, after meeting with the representatives of these agents, including Nick Durkin from streets ahead, I decided my property would be best advertised with this company for the following reasons, Honesty, Professionalism, non pushy sales talk, promptly returned phone calls, Nick just explained what the company is able to do for me.
   I was told that I should have a tenant within a couple of weeks, however, within hours, I was meeting potential tenants, After several days, i was introduced to tenants which seemed to be fitting exactly to my desired description of what i'd imagined would be they ideal tenants.
   My experience with streets ahead was also good as the services that are offered with the letting side of things are offered to you rather than pushed on you.
   I would recommend Streets ahead lettings in Crystal palace and look forward to enjoying my new let property.

   Rod Vella, West wickham

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9. 21
   people found
   this helpful.
   

   A 5-star review by 'Jon Hopkins' 1/2/2012

   Branch:

   221 Lower Addiscombe Road

   Services:

   Sales (as a Vendor)

   Staff Member

   Patrick Donnelly Marina Steel

   Experience:

   Would you use the agent again? Yes

   I appointed Streets Ahead as a joint agent after having no joy with another sole agency for 3 months. They got over a dozen viewings for my property in a week, and had me two offers in a fortnight, one of which from Marina was acceptable from a cash buyer. Jayne kept on top of the sale progress, and was very proactive in getting the putchaser to exchange, and Patrick negotiated hard for me over some amendments the purchaser wanted. All very swiftly and efficiently done, with completion to be done in less than four months from my instructions to them.

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10. 18
    people found
    this helpful.
    

    A 5-star review by 'Tony' 1/2/2012

    Branch:

    148 Brighton RoadCoulsdon

    Services:

    Sales (Prospective customer)

    Staff Member

    Matthew Couch

    Experience:

    Would you use the agent again? Yes

    Matt produced so many likely properties that we could use by negotiation as a childrens nursery. we are well impressed

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1. 20
   people found
   this helpful.
   

   A 5-star review by 'Yasmin' 27/1/2012

   Branch:

   4 - 8 Westow Street Crystal Palace

   Services:

   Sales (Prospective customer)

   Experience:

   Would you use the agent again? Yes

   Very pleased with the service, I dealt with Naomi who was extremely helpful and attentive. I would have no hesitation in recommending Streets Ahead again.

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2. 21
   people found
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   A 5-star review by 'Paul' 25/1/2012

   Branch:

   4 - 8 Westow Street Crystal Palace

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? Yes

   Just wanted to write a noteabout the fantastic experience I had with streets ahead in Crystal Palace. Joe was very patient and helpful when I was looking for my perfect pad, taking time to understand and respond to my fussiness! Then, when I found the place I was looking for, he went out of his way to make the moving in process run as painlessly as possible, smoothing over any issues which arose with professionalism, honesty and a sense of humour!
   This company was a pleasure to do business with and I'll definitely be looking to them again when the time rolls around to up sticks again.

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3. 21
   people found
   this helpful.
   

   A 5-star review by 'sandra' 25/1/2012

   Branch:

   221 Lower Addiscombe Road

   Services:

   Sales (as a Buyer)

   Experience:

   Would you use the agent again? Yes

   I have used Streets Ahead several times and have always been very impressed with the customer service I have received. From start to finish of the process of buying my recent property nothing has been too much trouble. Marina Steel at the Addiscombe Branch has always gone that extra mile. The whole team at Addiscombe have made the process of buying smooth and easy but Marina stood out as both very professional and her wealth of experince shows.

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4. 22
   people found
   this helpful.
   

   A 5-star review by 'Angela' 24/1/2012

   Branch:

   221 Lower Addiscombe Road

   Services:

   Sales (as a Vendor)

   Experience:

   Would you use the agent again? Yes

   We were delighted with the service provided by Streets Ahead. The offer on our property came quickly and matched our expectations.

   We have had outstanding service from Bonnie, our sales progressor, who has been the main point of contact. Sometimes our sale hasn't been very straight-forward but all the way through the processs, Bonnie has kept us informed and pro-actively chased solicitors and vendors to keep things moving. We needed someone on our side and Bonnie has been there for us up to our successful exchange.

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5. 19
   people found
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   A 5-star review by 'Neil' 24/1/2012

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? Yes

   I wanted to take the opportunity to thank Matthew Johnson at Streets Ahead for all his help in finding me a flat. this is the second time he find me a property. as agent matt is true professional, he was efficient , good humoured, curteous and caring. His dedication, persistence and support was invaluable and I would strongly recommend him to anyone who is searching for a property. Since securing the flat, everything has progressed very smoothly. I would definitely recommend Streets Ahead as an extremely professional and reliable Lettings Agent.

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6. 24
   people found
   this helpful.
   

   A 5-star review by 'Jai Bixby' 23/1/2012

   Branch:

   221 Lower Addiscombe Road

   Services:

   Sales (as a Buyer)

   Experience:

   Would you use the agent again? Yes

   I was really impressed with all the help I got from Bonnie, at times proceedings were moving very slowly but she was extreemly helpful and kept me up to date constantly which was great.
   She chased the sellers constantly as well as thier solicitors so eventually we were able to exchange.

   I was really please with how quickly I was able to view the property int he first place, and to arrange a second veiwing the following day was great.

   I would use Streets ahead again and recommend them to my friends if need be :)

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7. 19
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   A 5-star review by 'Luisa' 22/1/2012

   Branch:

   4 - 8 Westow Street Crystal Palace

   Services:

   Lettings (Prospective customer)

   Experience:

   Would you use the agent again? Yes

   I have to say, that I have been dealing with many agents during this process of looking for a new home for me and my family- and there have been none that have been more efficient than the staff at Streets Ahead, particularly John C. John has helped me secure an offer I put in with the owners of the property. It was on offer that I wasn't flexible on so I am grateful that I was able to have it agreed. It only took one phone call for me to explain my requirements and then one viewing and I knew I have found the house. It was refreshing to have a company actually listen to me and then source a... (read more)
   

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8. 18
   people found
   this helpful.
   

   A 4-star review by 'Ayo' 19/1/2012

   Branch:

   221 Lower Addiscombe Road

   Services:

   Sales (Prospective customer)

   Experience:

   Would you use the agent again? Yes

   I dealt with Loren Mann in my search for a property. Whilst my wife and I have yet to decide to buy, I can say out of the 10 or so agents I canvassed with in Croydon and surrounding areas, Loren was definitely one of the most on the ball.

   I am a busines development manager, and would like to think I can definitely spot good sales people, and people good at their job generally...Loren struck me as one of them. I will be sure to drop her a line when we are ready to take the plunge.

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9. 21
   people found
   this helpful.
   

   A 5-star review by 'Romila' 19/1/2012

   Branch:

   221 Lower Addiscombe Road

   Services:

   Sales (as a Buyer)

   Experience:

   Would you use the agent again? Yes

   Today I finally exchanged after a very long 8 months ! I only have my Estate Agent (Bonnie Pooley at Streets Ahead) to thank for this. Throughout the process of the sale, she has been nothing but a delight to deal with, she has kept the sale moving and more importantly always reassured me that we would get to exchange eventually. It is because of Bonnie's hard work and perseverance we finally have exchanged !!
   I would recommend Streets Ahead and particularly Bonnie to any buyer/seller.

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10. 17
    people found
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    A 5-star review by 'Sian & Nick' 19/1/2012

    Branch:

    7 Ye MarketSelsdon Road

    Services:

    Conveyancing

    Experience:

    Would you use the agent again? Yes

    Please note that this is a review of the services of Gemma Sobey at Streets Ahead in Purley (previously Croydon), not necessarily the estate agency itself.

    Gemma has been invaluable in our search for our first house to buy. She understood how important our first home together was to us, and really listened to what we were looking for and tailored our viewings around our requirements and schedules. She is enthusiastic and proactive without being pushy, she dealt quickly and efficiently with a couple of issues that arose, and she has the patience of a saint!

    We are putting our search on hold for the moment as an opportunity has arisen abroad, but if that falls through, we will be calling Gemma straight away to ask for her expert help in continuing our search. We know that she is the estate agent who will find us our perfect home.

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1. 20
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   A 5-star review by 'EP' 19/1/2012

   Branch:

   4 - 8 Westow Street Crystal Palace

   Services:

   Lettings (as a Landlord)

   Experience:

   Would you use the agent again? Yes

   I used Streets Ahead in Crystal Palace to let our my house. I was moving to America and had very little time to let the house out. The service was very professional; they understood our needs and worked with us to get the house let as soon as possible. I was already given feedback from all viewings and given suggestions on what can be done to make the letting more appealing.

   Once the tenant was fund, we were given full detail and all the reference was sent to us and they accommodated my requirements fully.

   I would recommend this team, in particular due to the fact that the always communicated with me and worked with me.

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2. 20
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   A 5-star review by 'Beverley' 18/1/2012

   Branch:

   4 - 8 Westow Street Crystal Palace

   Services:

   Sales (as a Buyer)

   Experience:

   Would you use the agent again? Yes

   I am currently in the process of buying my first property. I admit that I was a little dubious of estate agents and several others I visited in Crystal palace did little to change that feeling! Luckily, I then went to Streets Ahead. From the moment I visited their office I felt extremely well looked after. I have been dealing with Michael who has been totally brilliant from the start. He has been incredibly helpful throughout the whole process and yet never pushy, I genuinely felt as if he wanted to find the right place for me and was not just trying to force an above budget, unsuitable property my way (take note other agents!!). He took time to find out my situation and what I needed from a property, always kept me updated on any news, always been prompt to return calls, willing to fit viewings around my anti social work hours - he really has done everything possible to ease the (scary!) house buying process for me. I can't praise the service I've received from Streets Ahead enough, particularly Michael, thank you!

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3. 17
   people found
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   A 5-star review by 'Mr S. Hashemi' 16/1/2012

   Services:

   Sales (as a Vendor)

   Experience:

   Would you use the agent again? Yes

   Mr Couch of Streets ahead has acted professionaly and swiftly, he would return calls promptly and has made himself available out of office hours when required.. We look forward to doing further business with him and Streets Ahead.

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4. 18
   people found
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   A 5-star review by 'John' 14/1/2012

   Branch:

   4 - 8 Westow Street Crystal Palace

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? Yes

   Thanks to Jon at the Westow Street branch for swiftly locating a property suited to our needs, in a great location, and exactly at our requested budget. The process was professional and transparent and we have no complaints.

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5. 16
   people found
   this helpful.
   

   A 5-star review by 'Mr Gidden' 14/1/2012

   Branch:

   221 Lower Addiscombe Road

   Services:

   Lettings (as a Landlord)

   Experience:

   Would you use the agent again? Yes

   Very pleased with the courteous service and the professional advice from Streets Ahead. In change of the marketing and negotiation of my property,
   Gemma ( lettings negotiatior ) Has always kept me up to date with the latest developments with letting the property.
   She is kind and extremly professional.
   I would indeed use streets ahead again

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6. 16
   people found
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   A 5-star review by 'Rekha' 11/1/2012

   Branch:

   936 Brighton RoadPurley

   Services:

   Sales (as a Buyer)

   Experience:

   Would you use the agent again? Yes

   Streets Ahead (and Jo and Jack in particular) were not put off by our reticence when it came to buying our first home! They persevered and showed us a number of properties culminating in our lovely home. Bonnie from the South Croydon office managed the conveyancing process wonderfully and maintained regular contact throughout, always answering our calls and emails promptly and being generally very helpful! A big Thank You to the team at Streets Ahead!

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7. 18
   people found
   this helpful.
   

   A 5-star review by 'Rebecca Gratton' 11/1/2012

   Branch:

   4 - 8 Westow Street Crystal Palace

   Services:

   Sales (as a Vendor)

   Experience:

   Would you use the agent again? Yes

   Streets Ahead at Crystal Palace were very professional and worked so hard in selling our property. The contact was always superb , the whole team worked really hard , were reliable & were really pleasant to do business with.
   I would recommend using them totally.

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8. 17
   people found
   this helpful.
   

   A 5-star review by 'Gary' 6/1/2012

   Branch:

   4 - 8 Westow Street Crystal Palace

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? Yes

   I would like to say a big thank you to John C at Streets Ahead for his excellent work in assisting me in finding a property to let. My availability for viewings was very restrictive and sometimes unpredictable yet John persisted with fine professionalism and understanding. John was very understanding to a persons requirements and was very dedicated in his attempts to satisfying them. I highly recommend Streets Ahead as they obviously take care in selection of there dedicated agents.

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9. 23
   people found
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   A 5-star review by 'prathap' 6/1/2012

   Branch:

   221 Lower Addiscombe Road

   Services:

   Sales (as a Buyer)

   Experience:

   Would you use the agent again? Yes

   I bought the above property through streets ahead, from the first instance the agent was on it which was the best thing for a buyer to happen, firstly i was dealing with Lucy from lower addiscombe branch she was fentastic every phone call was promptly replied and all the quires was quickly delt with. We asked a few times for viewing and she would get in touch with the vendors asap and fix it for us. Had a very pleasent and enthusatic voice eveytime we called which was most important for us as a buyer as we felt very very comfortable speaking and dealing with her. After her Bonnie pooley sales progressor took over. She was also fentastic to deal with. She was totally on it from day one, as my property was a flat it was more complex with papers to deal with, but she was with us throught out untill the completion, every quirey was appropriately delt with. I had a very bad experience with other agent for another property before getting on to this so i was bit scared untill the completion but Lucy and bonnie made it easy advicing us at every level. I would really recommend this agent .

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10. 16
    people found
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    A 5-star review by 'Michael Poel' 6/1/2012

    Branch:

    221 Lower Addiscombe Road

    Services:

    Lettings (as a Tenant)

    Experience:

    Would you use the agent again? Yes

    I am very grateful to the agent Andrew Hylton for his professional attitude an prompt respons to my requests on two occasions in helping to solve the radiators and boiler repair in the property I am renting for my muther.
    Once again, Thank him so much.
    Michael Poel

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1. 15
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   A 5-star review by 'Emma Spence' 6/1/2012

   Branch:

   4 - 8 Westow Street Crystal Palace

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? Yes

   I wanted to take the opportunity to thank Jon at Streets Ahead for all his help in finding me a flat.
   I visited their office on Saturday, and by Monday he had found me the perfect place. He really understood my requirements, and made the extra effort to meet them. Since securing the flat, everything has progressed very smoothly, and I am looking forward to signing the contract in the next few days. I would definitely recommend Streets Ahead as an extremely professional and reliable Lettings Agent.

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2. 14
   people found
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   A 5-star review by 'valerie' 5/1/2012

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? Yes

   Matthew Johnson was very helpful to us whilst searching for a property. He is a good agent and we would strongly recommend him to anyone who is searching for a property.

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3. 16
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   A 5-star review by 'Dawn Lock' 4/1/2012

   Branch:

   221 Lower Addiscombe Road

   Services:

   Sales (as a Buyer)

   Experience:

   Would you use the agent again? Yes

   As a first time house buyer and something of a cynic, I didn't come to the house buying process with the best view of estate agents. Streets Ahead did a brilliant job of reversing that opinion and in fact were the only reliable part of the chain. The solicitors for the seller were ponderously slow and the mortgage lender worse. Neither responded promptly to correspondence and sometimes didn't respond at all.

   By contrast Streets Ahead were friendly and accessible. They answered all my questions promptly and honestly. They gave me the information I needed at the time I needed it. In fact without them I'm quite sure I'd given up on the purchase entirely and started house hunting agin. From the moment they showed me round the property up until completion, they have exceeded my expectations at every step. I would have no hesitation in recommending them.

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4. 13
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   A 5-star review by 'Dawn Lock' 4/1/2012

   Branch:

   221 Lower Addiscombe Road

   Services:

   Sales (as a Buyer)

   Experience:

   Would you use the agent again? Yes

   As a first time house buyer and something of a cynic, I didn't come to the house buying process with the best view of estate agents. Streets Ahead did a brilliant job of reversing that opinion and in fact were the only reliable part of the chain. The solicitors for the seller were ponderously slow and the mortgage lender worse. Neither responded promptly to correspondence and sometimes didn't respond at all.

   By contrast Streets Ahead were friendly and accessible. They answered all my questions promptly and honestly. They gave me the information I needed at the time I needed it. In fact without them I'm quite sure I'd given up on the purchase entirely and started house hunting agin. From the moment they showed me round the property up until completion, they have exceeded my expectations at every step. I would have no hesitation in recommending them.

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5. 11
   people found
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   A 5-star review by 'Larry' 3/1/2012

   Branch:

   221 Lower Addiscombe Road

   Services:

   Sales (as a Buyer)

   Experience:

   Would you use the agent again? Yes

   This is our first property, we always thought finding a property was going to hell, but streets ahead made it a pleasant experience. Loren worked around our tight schedle and specifications and got us the dream home in our first choice area.
   Then we were handed over to the progression team, where we met Bonnie. She was great and made the process a dream, she responded to all our query no matter our small, insignificant or irrelevant, and she understood our point of view. We set a target and she ensured that we exchanged, we couldn't believe it....... Well done.

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6. 5
   people found
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   A 1-star review by 'estate shader' 3/1/2012

   Branch:

   936 Brighton RoadPurley

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? No

   From start to finish, our dealings with Streets Ahead have been appalling. Sadly, they could not organise a 'party' in a brewery. Paperwork has been incorrect, appointments not attended, no one in the office at the time arranged to collect the keys (on the day of our move)… the list goes on. A total joke!

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7. 10
   people found
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   A 5-star review by 'Kat Mullen' 2/1/2012

   Branch:

   4 - 8 Westow Street Crystal Palace

   Services:

   Lettings (Prospective customer)

   Experience:

   Would you use the agent again? Yes

   Great service. Joe from Crystal Palace branch, was a great help. Very enthusiastic and hard working. Keep up the good work!

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8. 8
   people found
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   A 5-star review by 'Joyce Grant' 25/12/2011

   Branch:

   7 Ye MarketSelsdon Road

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? Yes

   My first contact with Matthew Johnson was very positive and it continued to be so over the period of his finding me a home. Due to a new job in the Croydon area I needed to move from Haringey in North London, I outlined my needs to Matthew and these he understood perfectly. Due to the distance it was difficult to organise viewing times but Matthew was both accomodating and willing to help with lifts from the station to property to save time and to provide some ease after a 2 hour journey from North London. I gave up, half way thinking it would be best to start viewing properties when I start work in the area - but Matthew persisted which was what I needed and his persistance paid off as I now am comfortably settled as a tenant in my new home. This what is needed from an Agent - I needed that! I found Matthew to be a true professional, he was efficient , good humoured, curteous and caring. His dedication, persistence and support was invaluable.

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9. 9
   people found
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   A 5-star review by 'Ian Joslin' 22/12/2011

   Services:

   Sales (as a Vendor)

   Experience:

   Would you use the agent again? Yes

   We took a little time to get our act together but once this was done SA were excellent. I dealt with one person, except when she went holiday and then the person standing in for her was very efficient. They always got back to me no matter how small the query. It made the difference between possibly the transaction failing and it going successfully through.

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10. 11
    people found
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    A 5-star review by 'Sharlz M' 22/12/2011

    Branch:

    221 Lower Addiscombe Road

    Services:

    Sales (Prospective customer)

    Experience:

    Would you use the agent again? Yes

    My husband and I were looking to buy a property in Croydon and Adam Windley form the Addiscombe branch of Streets Ahead was incredibly helpful, insightful and spot on with finding us properties that fit our budget and needs.
    So accommodating, friendly, approachable and above all professional at all times. Its a nice change from the usual pushy sales tactics from other estate agents that we were used to, which just make you feel uncomfortable but Adam even drove us to the properties instead of assuming that we knew where to go. I also can't thank their Mortgage Advisor enough for letting us know where we stand financially - as we were given completely incorrect and misleading information from another "Mortgage Advisor" in a well known estate agents in Croydon. Thanks for setting us straight John. As our searches would have just ended up in tears if we didn't consult you first.
    I would recommend Streets Ahead, Addiscombe to anybody as I have nothing but good things to say. Thanks for everything. Sharlz M

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1. 11
   people found
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   A 5-star review by 'Avondale' 20/12/2011

   Branch:

   221 Lower Addiscombe Road

   Services:

   Sales (as a Vendor)

   Experience:

   Would you use the agent again? Yes

   I decided to use Streets Ahead having origially tried Townends in Croydon. Streets Ahead really were just that and handled the sale and subsequent paperwork faultlessly. Bonnie Pooley was exceptionally good in keeping me informed of the process throughout and I would recommend using them without hesitation.

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2. 9
   people found
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   A 5-star review by 'Anthony' 20/12/2011

   Branch:

   7 Ye MarketSelsdon Road

   Services:

   Sales (as a Buyer)

   Experience:

   Would you use the agent again? Yes

   I have just exchanged contracts as a buyer using Streets Ahead as my agent and would rate the service receieved as excellent. From the sales team involving Jason, to Bonnie Pooley, the Sales Progressor all members of staff were excellent in dealing with the sales process. Jason completed the deal quickly and professionally and got the property off of the market as soon as the purchase price was accepted.

   Bonnie Pooley took over to progress the sale and always replied to emails and phone calls immediately and kept me informed of the sales progress every step of the way. Many thanks for all your hard work and I would certainly recommend your company to friends and family.

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3. 12
   people found
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   A 5-star review by 'Steph' 19/12/2011

   Branch:

   221 Lower Addiscombe Road

   Services:

   Sales (as a Buyer)

   Experience:

   Would you use the agent again? Yes

   I bought my leasehold property through Streets Ahead. Due to the nature of the lease there was a considerable amount of time involved in the conveyancing process and I found the sales progressor Bonnie Pooley to be very helpful in chasing for updates and expediting the resolution of queries. As a result I am now in my new home for Christmas and feel Bonnie played a crucial part in making this happen and would like to give my thanks to her personally.

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4. 9
   people found
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   A 5-star review by 'Melanie Clare' 18/12/2011

   Branch:

   221 Lower Addiscombe Road

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? Yes

   We can not fault this agent! From the initial contact and viewing with Chrissy we were looked after! There were some problems with the move due to the previous tenants, not the agents. Michelle stepped in and did everything she could to get the move pushed through on the agreed date and Andrew, who is our contact for managing the property, has sorted any issues we have had immediately! What a great team and a big THANK YOU to them all! Have a great Christmas and New Year!

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5. 10
   people found
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   A 4-star review by 'sean' 18/12/2011

   Branch:

   4 - 8 Westow Street Crystal Palace

   Services:

   Lettings (as a Tenant)

   Experience:

   Would you use the agent again? Yes

   Very happy with the service from Nick Durkin @ Streets Ahead in helping me find a flat so quickly.
   thanks

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6. 9
   people found
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   A 5-star review by 'David C' 16/12/2011

   Branch:

   221 Lower Addiscombe Road

   Services:

   Sales (as a Vendor)

   Experience:

   Would you use the agent again? Yes

   Peter Hill dealt with me, very professional and helpful. Generally always ahead of the process and predictive in getting everything lined up so the deal ran smoothly.

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7. 9
   people found
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   A 4-star review by 'sgabriel' 15/12/2011

   Branch:

   7 Ye MarketSelsdon Road

   Services:

   Sales (as a Vendor)

   Experience:

   Would you use the agent again? Yes

   They gave a good valuation and had sound knowledge of the local area. Their fees were competitative. They were professional at all times when we dealt with them. They were a little slow in getting the property details on the internet, but we still received an offer which then proceeded to sale pretty soon after the property was on the market. Once the sale was agreed, Bonnie our sales progressor (based at 221 Lower Addiscombe Road, Croydon, Branch) was fantastic. She regularly provided us with updates via email and over the phone to let us know how things were progressing and she tirelessly chased up all parties when things stalled. She was exceptionally professional and a pleasure to deal with.

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8. 10
   people found
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   A 5-star review by 'Bibhuti' 14/12/2011

   Branch:

   221 Lower Addiscombe Road

   Services:

   Sales (as a Buyer)

   Experience:

   Would you use the agent again? Yes

   Loren, Bonnie and Jon Butler (Finance Advisor) were very helpful and cooperative for whole duration of process. I am very much pleased on their service as the transaction was very smooth for me and they always kept me informed about the progress. Whole process finished in 2 months timeframe which I really appreciate. 10/10 from my side and would definatly use them again for any future deal. Jon, you are too good. :)

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9. 10
   people found
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   A 5-star review by 'streets ahead' 14/12/2011

   Branch:

   221 Lower Addiscombe Road

   Services:

   Sales (as a Vendor)

   Experience:

   Would you use the agent again? Yes

   I found working with Streets Ahead very easy, and if I needed any questions answered, got an immediate answer.
   Bonnie Pooley and Patrick Donnelly, were always there for me. Would use again in a heartbeat. Thanks.

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10. 10
    people found
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    A 5-star review by 'Rowan Griffiths' 14/12/2011

    Branch:

    7 Ye MarketSelsdon Road

    Services:

    Sales (as a Buyer)

    Experience:

    Would you use the agent again? Yes

    The team at Streets Ahead are nothing far short of first rate.

    The moment we started to look at properties it was clear they were a very professional and friendly company. Jason Paris was tremendous with helping to secure the property we wanted. The next stage of the process was spot on. Dedicated staff to deal with any possible query, Bonnie Pooley and Jayne Best are superstars. I badgered and hounded at every possible point to move things forward and they delivered on every occasion.

    An absolute class act. Highly recommended and would definitively recommend them for the future.

    Many thanks to all of the staff.

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11. 9
    people found
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    A 5-star review by 'Prov' 14/12/2011

    Branch:

    4 - 8 Westow Street Crystal Palace

    Services:

    Lettings (Prospective customer)

    Experience:

    Would you use the agent again? Yes

    I just want to say a big thank you to Jonathan Claustres from street Ahead Crystal Palace. He was brilliant in helping me find a property to rent. Even though i had a bit of personal issues along the way he did everything to help me, gave me solutions and advice on how to go about the whole process. I couldn't have gotten any better agent than Jonathan. I was stressed up looking for a place but since he contacted me for viewings and stuff it was like i don't have to worry again, he was doing all the job.He was really helpful. And i think they are all very friendly at the Crystal palace branch. Thank you for your help. Will strongly recommend street ahead to everyone. That's if you want stress free whiles looking for a place because it can be very stressful at times.

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12. 8
    people found
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    A 5-star review by 'Syed Murtaza' 12/12/2011

    Branch:

    7 Ye MarketSelsdon Road

    Services:

    Lettings (as a Landlord)

    Experience:

    Would you use the agent again? Yes

    The whole process from start to finish was very smooth. Matt Johnson from StreetAhead made sure everything was ontime and correct. thanks alot for your great service

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13. 3
    people found
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    A 1-star review by 'hackedoff' 11/12/2011

    Branch:

    4 - 8 Westow Street Crystal Palace

    Services:

    Lettings (as a Tenant)

    Experience:

    Would you use the agent again? No

    I was recently looking for flat to rent, I had recently been let down by another estate agent/landlord and was keen for a hassle and stress free move. I told this to the representative at Streets Ahead who reassured me that the last thing he wanted was an unhappy tenant and that he would take care of everything. I agreed to take the flat and have been astonished at the lying and dishonesty from him and his colleagues at the Crystal Palace branch. Additionally as Streets Ahead are providing a management service, they recently allowed my landlord into my property without my permission. They have consistently been evasive and told lies. I would strongly recommend that you steer clear of them.

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14. 9
    people found
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    A 5-star review by 'Laurie' 8/12/2011

    Branch:

    221 Lower Addiscombe Road

    Services:

    Sales (as a Buyer)

    Experience:

    Would you use the agent again? Yes

    The most helpful agents ever. If it was not for sales progressor Jayne Best the purchess would have fallen through. She always kept me up to date with every thing that was happening and was always willing to give advice. 10/10 would highly recommend streets ahead and would definatly use them again.
    Thanks for all your help Jayne you are a star.

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15. 8
    people found
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    A 5-star review by 'aisha' 6/12/2011

    Branch:

    221 Lower Addiscombe Road

    Services:

    Sales (Prospective customer)

    Experience:

    Would you use the agent again? Yes

    Lucy provided excellent service she always kept me updated with everything she showed me some really nice properties.Lucy was always very professional polite I would highly recommend streets ahead to everyone i know.Thanks so much for all your help Lucy

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16. 9
    people found
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    A 5-star review by 'Andrew Savva' 5/12/2011

    Branch:

    221 Lower Addiscombe Road

    Services:

    Lettings (as a Landlord)

    Experience:

    Would you use the agent again? Yes

    This is the first time I have used Streets Ahead as a Landlord and my initial reaction is great! Once I instructed them to find me a tenant to the time they have actually found a suitable tenant, took 3 days! now thats an amazing service!
    Certainly the person to whom I dealt with a Mr Daniel Thornton should be praised for such work, hence why my review.

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17. 8
    people found
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    A 4-star review by 'LC' 29/11/2011

    Branch:

    936 Brighton RoadPurley

    Services:

    Sales (as a Buyer)

    Experience:

    Would you use the agent again? Yes

    I am a first time buyer in the midst of buying a flat with Streetsahead. Gemma Sobey, my sales agent has been brilliant. She is really hard working and although she only works part time, she still contacts me when she isn't working. Of all the other agents I have met, only she makes me feel like she is trying to find me a home. I definitely recommend her as she will always try her very best to help.
    The only thing I am not too happy with, is that I have been transferred over to the Sales Progression team who I feel are rather pushy which somehow make the experience more stressful than required.

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18. 9
    people found
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    A 5-star review by 'Bex117' 28/11/2011

    Branch:

    4 - 8 Westow Street Crystal Palace

    Services:

    Lettings (Prospective customer)

    Experience:

    Would you use the agent again? Yes

    Found streets ahead one of the best agencies we have come across in London (few dodgy and un-organized ones along the way). With Streets ahead, particularly Jon Claustres from lettings in crystal palace, he went above and beyond on tue/15/2011 by essentially listening to what we needed and instead of one viewing took us to various properties and fundamentally going into his evening on un planned viewings to help us with our hunting and as a result we have a flat  . Absolutely brill thanks jon . Becky, Jason, Yan

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19. 7
    people found
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    A 5-star review by 'R Salvidge' 26/11/2011

    Branch:

    936 Brighton RoadPurley

    Services:

    Sales (as a Vendor)

    Experience:

    Would you use the agent again? Yes

    My property was on sale with a previous agent for 13 months(except a 2 month winter break), although they got the customers through the front door no sale was achieved.
    I moved to streets ahead purley branch through recommendation of a relative and within 3 weeks the property was sold for just 5k below asking price, which was what I was expecting anyway..
    From the 1st minute jo walked thru the door you could tell how professional she was and came across very well.
    She explained everything in detail as i hadnt moved in 11 years and couldnt remember half the things required with house... (read more)
    

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20. 8
    people found
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    A 5-star review by 'Paloma' 23/11/2011

    Services:

    Sales (Prospective customer)

    Experience:

    Would you use the agent again? Yes

    I was impressed with the service I received from Steve at Streets Ahead from the Crystal Palace office. I found him very honest and very customer focus which made me trust him. I also felt that he really went out of his way to find me the right property as opposed to just a property.

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21. 6
    people found
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    A 4-star review by 'Ajay' 21/11/2011

    Branch:

    7 Ye MarketSelsdon Road

    Services:

    Sales (as a Vendor)

    Experience:

    Would you use the agent again? Yes

    I have exchanged on a 5 bedroom house with Streets Ahead. Their Senior Sales Negotiator Gemma Sobey is excellent and has been instrumental in arranging this sale. She has been very professional, curteous and timely in progressing all matters.

    I did have issues with their newspaper advertising / website/ sales progression teams who were very keen to change status of the sale, etc WITHOUT approval from myself, given this was a strict requirement specified by me.

    I am also not impressed by their Branch Management Team due to lack of co-ordination across departments.

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22. 7
    people found
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    A 5-star review by 'Wayne at Auckland Road' 18/11/2011

    Branch:

    4 - 8 Westow Street Crystal Palace

    Services:

    Lettings (as a Tenant)

    Experience:

    Would you use the agent again? Yes

    I can say without hesitation how impressed I was with the service I received from Matt Johnson at Streets Ahead. Having been under a bit of pressure to seek a new accomodation last May as my ex-landlord had sold his property, and also compounded by the fact that I was moving from a flat-share to a single let, I was unsure how to proceed with all of the options. The two estate agents I met before Matt seemed to be more concerned about "getting to contract" rather than ascertaining whether the property being sought was suitable to my expressed requirements. Matt, on the other hand, listened carefully to my expectations about the property I was seeking, and was quite frank in his presentation of the suitable properties he had on his books. He knew the area quite well, and I have no regrets about the choice which was made. Well done Matt. Keep up the diligence and hard work! This reputation is one worth having. Highly recommended! Three Cheers!!

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23. 6
    people found
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    A 5-star review by 'Mischa' 17/11/2011

    Branch:

    221 Lower Addiscombe Road

    Services:

    Sales (as a Buyer)

    Experience:

    Would you use the agent again? Yes

    All staff very professional and helpful especially Luke Levy and Jayne Best.

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24. 6
    people found
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    A 5-star review by 'Sue Fox' 17/11/2011

    Branch:

    936 Brighton RoadPurley

    Services:

    Sales (as a Vendor)

    Experience:

    Would you use the agent again? Yes

    We have just sold a flat through Streets Ahead and cannot fault the service we got from Bonnie Pooley, She kept us up to date and did a lot of chasing when things got held up. Having a dedicated person to speak to who knows all about the sale saves so much time in not having to explain the details to a different person every time you call as has happened to us with other agents, Well Done Streets Ahead!

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25. 6
    people found
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    A 5-star review by 'Tracy Fleming' 17/11/2011

    Branch:

    936 Brighton RoadPurley

    Services:

    Sales (as a Buyer)

    Experience:

    Would you use the agent again? Yes

    I am a first time buyer and recently purchased a flat via Streets Ahead. I cannot speak highly enough of Bonnie Pooley who was absolutely fantastic, very helpful and friendly. Bonnie dealt with everything promptly and efficiently and was extemely proactive and kept me informed every step of the way. There were some hiccups along the way in dealing with the solicitors which caused delays in getting to exchange and completion, but Bonnie was on top of them constantly until it was resolved. Bonnie is a credit to her company and I could not have asked for better customer service. Thank you!

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26. 5
    people found
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    A 5-star review by 'Mrs Campbell' 17/11/2011

    Branch:

    936 Brighton RoadPurley

    Services:

    Lettings (as a Tenant)

    Experience:

    Would you use the agent again? Yes

    My partner and i have been looking to rent in the area for afew months with not much luck, we came across streets ahead and the service was excellent, the young girl Autumn Neeson was very helpful and went out her way to help us, i have already recomended her to a friend and will carry on as i cant fault the service and we very pleased with our new home. Thanks again

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27. 6
    people found
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    A 5-star review by 'Beth' 12/11/2011

    Branch:

    4 - 8 Westow Street Crystal Palace

    Services:

    Lettings (Prospective customer)

    Experience:

    Would you use the agent again? Yes

    I've recently dealt with Streets Ahead, Jon Claustres, in particular, in my search for a one bed flat to rent in the Crystal Palace area. My experience was very short (just as it was a very efficient process) but none the less still sweet! Jon was very professional, helpful and proactive in getting me booked in for viewings as soon as possible. After seeing 3 properties in one evening and getting a real understanding of what I was looking for, the next day he showed me my perfect property which met and in fact exceeded all my expectations! I couldn't believe it could be that easy and after speaking to several other agents in the area, it seems to me that Streets Ahead has the best selection of properties in the area too. I'd definitely recommend them. I can't wait to now finalise everything & move in soon - big thanks to Jon & all at Streets Ahead!

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28. 6
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    A 5-star review by 'Tony Denbury' 9/11/2011

    Branch:

    221 Lower Addiscombe Road

    Services:

    Lettings (as a Tenant)

    Experience:

    Would you use the agent again? Yes

    A big thanks to Daniel Thornton and Andrew Hylton. We did initially go for a different property but failed the reference checks, but instead of telling us where to go Daniel went out of his way to get us another property sorted and liased closely with myself throughout the whole very stressful time. Also Andrew, fantastic guy, was very patient and understanding. Very good at his job and was also extremely committed to seeing that me and my girlfriend had a happy outcome, which is that we are moving in this Friday!!!!!

    Massive thanks goes out to you both and the rest of the team.

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29. 6
    people found
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    A 5-star review by 'Paul and Nicky' 8/11/2011

    Branch:

    221 Lower Addiscombe Road

    Services:

    Sales (as a Vendor)

    Experience:

    Would you use the agent again? Yes

    Generally the whole team very very good and kept up us to date but Bonnie Pooley in particular in progression was excellent at returning calls and keeping us informed.

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30. 5
    people found
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    A 5-star review by 'Phil' 8/11/2011

    Branch:

    221 Lower Addiscombe Road

    Services:

    Lettings (as a Landlord)

    Experience:

    Would you use the agent again? Yes

    Fantastic service Rochelle in particular is amazing.

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31. 6
    people found
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    A 5-star review by 'David' 8/11/2011

    Branch:

    4 - 8 Westow Street Crystal Palace

    Services:

    Lettings (as a Landlord)

    Experience:

    Would you use the agent again? Yes

    Being completely honest, I have used Streets Ahead as a letting agent before, and did unfortunately have a few issues.
    However, my recent experience of them has been nothing but positive and they quickly and painlessly secured a tenant when I needed it most, despite another agent being unable to do so.
    Jon Claustres in particular has been incredibly helpful and has certainly gone beyond what I would expect from an agent.
    I wouldn't hesitate to recommend him and the branch to anyone.

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32. 5
    people found
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    A 5-star review by 'Jayne Best' 7/11/2011

    Branch:

    221 Lower Addiscombe Road

    Services:

    Sales (as a Buyer)

    Experience:

    Would you use the agent again? Yes

    I cannot speak highly enough of Jayne Best at Streets Ahead. I am a first time buyer and so had no idea about what I should and shouldn't be doing. Jayne was absolutely fantastic, so helpful and friendly every step of the way. Jayne dealt with everything promptly and efficiently and was extemely proactive, which is essential when you are trying to move things along in a sale. The solicitors at the top of the chain were dragging their feet a little and Jayne was on top of them constantly until we got what we needed from them. I could not have asked for better customer service.

    Thanks so much Jayne

    Cristina

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33. 5
    people found
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    A 3-star review by 'B. Ashfield' 7/11/2011

    Branch:

    7 Ye MarketSelsdon Road

    Services:

    Sales (as a Vendor)

    Experience:

    Would you use the agent again? No

    The initial contact, Mr. Jason Paris, at the agency valued the property to my surprise at about 10% more than I expected to achieve. However the actual sale price achieved was approximately in line with what I had initially expected. I was surprised that I did not receive a formal letter from the agent setting out the price that the property was to be marketed at and the commission rate although we had agreed these details verbally and I had signed the sale instruction. Perhaps it is considered old fashioned to send out such a letter, I would call it businesslike, polite and essential to do... (read more)
    

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34. 5
    people found
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    A 5-star review by 'Will_C' 7/11/2011

    Branch:

    4 - 8 Westow Street Crystal Palace

    Services:

    Lettings (as a Tenant)

    Experience:

    Would you use the agent again? Yes

    John C was extremely helpful and worked very hard to find us a property that matched our requirements.

    We were actually registered with several agents but Streets Ahead gave us more options than the others and John made sure that they were all within the remit of what we were actually looking for.

    I would recommend Streets Ahead as a result as all aspects of our letting were handled efficiently and well.

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35. 6
    people found
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    A 5-star review by 'Matthew Dodsley' 6/11/2011

    Branch:

    4 - 8 Westow Street Crystal Palace

    Services:

    Lettings (as a Landlord)

    Experience:

    Would you use the agent again? Yes

    Overall, very good. Got an excellnet rent for my property in a highly efficient way. The process was smooth and the agents were proactive.

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36. 6
    people found
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    A 5-star review by 'Kash' 5/11/2011

    Branch:

    4 - 8 Westow Street Crystal Palace

    Services:

    Lettings (as a Tenant)

    Experience:

    Would you use the agent again? Yes

    Joe Reeves was very efficient in the handling of my let. He was able to deliver a class customer service which went beyond the call of duty, in that he was able to return calls speedily and get the ball rolling with the process of paperwork to keys being handed to me.

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37. 5
    people found
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    A 4-star review by 'Marie-E' 4/11/2011

    Branch:

    7 Ye MarketSelsdon Road

    Services:

    Sales (as a Buyer)

    Experience:

    Would you use the agent again? Yes

    I initially dealt with Gemma Sobey. She was enthusiastic and proactive in showing me properties that matched my specifications. I put in an offer on a property that was accepted, but was quickly 'gazumped' which was very disheartening. This agent won my respect by very quickly and proactively finding me another opportunity which in fact turned out to be a better match than the first property I 'lost out on', turning round my disappointment into a real satisfaction with finding a property that I really loved.

    The sale on the property I've just exchanged on was not without a few issues (related to the lease and a rather long chain - and a variety of different issues cropping up) I feel I should mention that Bonnie Pooley - sales progression was invaluable here in keeping me in the loop, I never had to chase her and Ms Pooley was very proactive in ensuring that a complex and rather 'worried' chain of clients held together to the end, to the mutual benefit of all.

    I felt both professionals worked hard to acheive a positive result and are both a credit to Streets Ahead.

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38. 6
    people found
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    A 5-star review by 'Maria' 3/11/2011

    Branch:

    221 Lower Addiscombe Road

    Services:

    Sales (as a Vendor)

    Experience:

    Would you use the agent again? Yes

    Many thanks especially to Marina and Lucy for getting buyers through the door.
    A special mention to Bonnie in the Sales Progression Team. She has worked extremely hard throughtout the long process always phoning with information/updates as well as answering my queries. She has promptly returned calls and kept me informed of everything that has happened as well as coping with my many stresses!!
    Having finally exchanged I would like to thank her for all her hard work, she is a credit to the company.

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39. 5
    people found
    this helpful.
    

    A 5-star review by 'Martin' 2/11/2011

    Branch:

    221 Lower Addiscombe Road

    Services:

    Sales (as a Buyer)

    Experience:

    Would you use the agent again? Yes

    I mainly dealt with Jon and Bonnie. Both were very helpful, and I am grateful to them both for their help throughout. They both helped to keep my stress levels managable! Thanks very much!

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40. 5
    people found
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    A 5-star review by 'Ania' 1/11/2011

    Branch:

    4 - 8 Westow Street Crystal Palace

    Services:

    Lettings (as a Tenant)

    Experience:

    Would you use the agent again? Yes

    Jonathan C. I don't know how to THANK YOU for everything what You did for me.
    It was very difficult time for me. And Jonathan he knew how to change.
    Always smiling,friendly ,very helpful and warm approach to the customers .
    If I have recommend the best agent ask only for Jonathan from Streets Ahead.
    Thank You so much Jonathan

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41. 4
    people found
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    A 4-star review by 'Cassandra' 31/10/2011

    Branch:

    4 - 8 Westow Street Crystal Palace

    Services:

    Lettings (as a Tenant)

    Experience:

    Would you use the agent again? Yes

    Interesting experience with streets ahead! Initially I thought my agent was a typical salesman but after the third property he managed to exceed my expectations, which suprised me! He was pleasant and helpful, answering any questions I had in a timely manner. So thanks Jon for finding me a decent flat!

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42. 6
    people found
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    A 5-star review by 'Claire' 31/10/2011

    Branch:

    4 - 8 Westow Street Crystal Palace

    Services:

    Sales (as a Buyer)

    Experience:

    Would you use the agent again? Yes

    I dealt with Jola at the Crystal Palace office, he was very professional and proactive in helping me find a suitable property.I was registered with alot of other agents but Jola was the one who kept on calling me and following up.
    I will definately recommend him to all my family and friends who are lookking for a property.
    Well done Jola!

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43. 4
    people found
    this helpful.
    

    A 5-star review by 'Mrs Hayley Barratt' 28/10/2011

    Branch:

    936 Brighton RoadPurley

    Services:

    Sales (Prospective customer)

    Experience:

    Would you use the agent again? Yes

    I had the pleasure of working with Autumn Neeson to find my new house.
    Autumn was motivated, interested and totally dedicated to find me a property. Her patience was amazing as i am a fussy customer, she kept me in the loop at all times but was never in any way pushy. Her friendly and approachable manner was a breath of fresh air and if i ever move from the dream home she found me i will definitely be giving her a call.
    A massive thanks for all you help Autumn you are a credit to Streets Ahead and i cant tell you how much i appreciated all your hard work!

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44. 4
    people found
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    A 5-star review by 'Ben' 28/10/2011

    Branch:

    4 - 8 Westow Street Crystal Palace

    Services:

    Lettings (Prospective customer)

    Experience:

    Would you use the agent again? Yes

    We had a very positive experience looking for places in Crystal Palace with Jon Claustres. He was enthusiastic, hard-working, very proactive and a pleasure to work with.

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45. 4
    people found
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    A 5-star review by 'Mrs Beverly Saunders' 27/10/2011

    Branch:

    936 Brighton RoadPurley

    Services:

    Lettings (Prospective customer)

    Experience:

    Would you use the agent again? Yes

    Having sold our property we needed to rent for approx 12 months. My first telephone contact was Autumn Neeson who from start to finish was a Star, Her enthusiasm is additictive. We have still not found our ideal place but get our daily calls from Autumn at Streets Ahead, She is a credit and breath of fresh air,

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46. 4
    people found
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    A 5-star review by 'Dawn Hillier' 27/10/2011

    Branch:

    936 Brighton RoadPurley

    Services:

    Lettings (as a Tenant)

    Experience:

    Would you use the agent again? Yes

    I have been looking for a property in Purley for ages and got to mistrust alot of agents, until I came across Autumn Neeson. She gave me an honest review of properties available and a good insight into appropriate local amenities too. Autumn is an excellent hard worker, efficient and very honest. A true asset to the industry.

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47. 4
    people found
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    A 5-star review by 'JC' 27/10/2011

    Branch:

    7 Ye MarketSelsdon Road

    Services:

    Sales (as a Buyer)

    Experience:

    Would you use the agent again? Yes

    Great service from all departments regarding my purchase.

    A definite mention has to be made for Bonnie Pooley in the sales progression department. Through the whole process I cannot recall a time when I felt she wasn’t doing her best to keep everything moving smoothly. She is an efficient thorough professional. A credit to the company, and a pleasure to speak to.

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48. 4
    people found
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    A 5-star review by 'Katie Glencross' 26/10/2011

    Branch:

    221 Lower Addiscombe Road

    Services:

    Sales (as a Buyer)

    Experience:

    Would you use the agent again? Yes

    Excellent and straight forward service provided by all teams with in the sales department at Streets Ahead. Particular praise must go to Bonnie Pooley in the sales progression department who was always prompt to answer any queries and keeping everything running for a smooth and stress free move!

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49. 4
    people found
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    A 5-star review by 'Sarah M' 26/10/2011

    Branch:

    936 Brighton RoadPurley

    Services:

    Sales (as a Buyer)

    Experience:

    Would you use the agent again? Yes

    Jayne Best our Mortgage Progressor was excellent! She was always there to answer any questions that we had and with us being first time buyer we had many. She offered us advice and information that we hadn't received through the people that should have been telling us.
    She made the whole process run smoothly and eased the stress of buying a property.
    She went out of her way to support us.
    She was available all the time we needed her and was so efficient in replying to email.
    I would recommend Streets ahead to anyone. I have heard stories about how stressful moving can be but thanks to Jayne we didn't experience any!

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50. 4
    people found
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    A 5-star review by 'Anna' 26/10/2011

    Branch:

    936 Brighton RoadPurley

    Services:

    Lettings (as a Landlord)

    Experience:

    Would you use the agent again? Yes

    After scouring all the estate agents in the area we decided to rent our property using streets ahead. We chose them in part because of the excellent fully managed property package and also due to their enthuasiam and helpfulness. The property was rented after just being on for 5 days and the asking price met. Throughout we were updated on progress and were happy we were in safe hands. I would recommend anyone looking to rent their property to use Streets Ahead. They really are superb.

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51. 5
    people found
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    A 5-star review by 'Susan Stevenson' 24/10/2011

    Branch:

    4 - 8 Westow Street Crystal Palace

    Services:

    Sales (as a Vendor)

    Experience:

    Would you use the agent again? Yes

    In a far from easy market we felt Streets Ahead served us as well as we could have asked. Their communication was excellent, both before offer and during the process of moving from offer to completion. Jola, Michael and Warren were unfailing positive, helpful, realistic and always willing to clarify or find out info, - and they always got back when they said they would. They inspired confidence and we felt able to trust them and their judgements. A good choice!

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52. 3
    people found
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    A 5-star review by 'E Jackson' 23/10/2011

    Branch:

    221 Lower Addiscombe Road

    Services:

    Sales (as a Buyer)

    Experience:

    Would you use the agent again? Yes

    I was buying a BTL property. I had not heard of Streets Ahead before. I dealt with Loren Mann who was supported by Jayne Best, both of whom made the process smooth and easy.
    I spoke a lot with Loren who I found straight talking, knowledgable and nothing was too much trouble. She worked hard to deliver a great service.
    Once the offer was accepted, I was supported by Jayne who came back with answers, swiftly and efficiently.
    I was concerned that once I had exchanged, the support would not be as efficient, but not at all. The feeling of being supported remained throughout the whole buying process. A great team. Thank you to you both.
    I have now signed with the rentals department.

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53. 1
    person found
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    A 1-star review by 'Paul B' 22/10/2011

    Branch:

    221 Lower Addiscombe Road

    Services:

    Lettings (as a Landlord)

    Experience:

    Would you use the agent again? Yes

    Simple. I have rented for fifteen years. Used many agents. I am hard to impress but their letting service has done so in abundance. Paul B

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54. 4
    people found
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    A 5-star review by 'Ellen' 21/10/2011

    Branch:

    221 Lower Addiscombe Road

    Services:

    Lettings (as a Tenant)

    Experience:

    Would you use the agent again? Yes

    Great service, quickly got me into the properties that were available and then got through the referencing process very speedily to get me into the property as soon as possible. Awesome guys, really friendly and understanding.

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55. 4
    people found
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    A 4-star review by 'Anonymous' 21/10/2011

    Branch:

    4 - 8 Westow Street Crystal Palace

    Services:

    Sales (as a Vendor)

    Experience:

    Would you use the agent again? Yes

    Many thanks to Warren (sale progressor), Jola, Michael, and Steve (agents) for all their help during the process of selling my property. They were friendly and helpful throughout, ensuring the process ran as smoothly as possible. I really appreciated them listening to my queries and providing guidance and advice. I would definitely use them again if buying / selling in the Crystal Palace.

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56. 4
    people found
    this helpful.
    

    A 4-star review by 'Katherine' 19/10/2011

    Branch:

    4 - 8 Westow Street Crystal Palace

    Services:

    Lettings (as a Tenant)

    Experience:

    Would you use the agent again? Yes

    Mr. MATT JOHNSON from Crystal Palace Streets Ahead helped me to
    look out for a property.

    I didn't have the biggest budget but within one week he found exactly
    what I wanted.
    I was pleasantly surprised that he constantly kept in touch with me
    at all at all times - I wasn't used to that by other estate agents
    Most importantly he takes his time to listen and figures out what the
    person is really looking for. And then he is on the case and doesn't
    give up.
    I can only recommend him. A very approachable and helpful person.

    Danke.

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57. 1
    person found
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    A 1-star review by 'AE' 18/10/2011

    Branch:

    221 Lower Addiscombe Road

    Services:

    Lettings (Prospective customer)

    Experience:

    Would you use the agent again? No

    At first, I thought they were going to be good when they came up with two flats to view within the first day. However, every agent we saw was late and not very professional. One Saturday morning, we were the first appointment of the day, and the agent showed up half an hour late, acting like he hadn't cared enough to roll out of bed on time. On another occasion, we had to wait in the office for half an hour while the agent hunted for the key to the flat we were viewing and took other, unrelated calls.

    Now, we have found a place we like and have put down a deposit on it. (I should have known better after the service we had.) That was three weeks ago, and we haven't signed a lease, let alone seen one. We are due to move in in less than two weeks. We've called and emailed, but the agent doesn't respond to emails and is hardly in the office. I will never use Streets Ahead again ever, nor recommend them.

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58. 4
    people found
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    A 5-star review by 'Viv' 15/10/2011

    Branch:

    221 Lower Addiscombe Road

    Services:

    Sales (as a Buyer)

    Experience:

    Would you use the agent again? Yes

    I dealt primarily with Lucy, who was always incredibly helpful and professional. She stayed in touch regularly and was persistent but never pushy. Having dealt with a lot of estate agents in the past, she was a breath of fresh air. I would definitely use Streets Ahead again.

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59. 4
    people found
    this helpful.
    

    A 5-star review by 'Sevim' 15/10/2011

    Branch:

    221 Lower Addiscombe Road

    Services:

    Sales (as a Vendor)

    Experience:

    Would you use the agent again? Yes

    I have just sold my property with Streets Ahead, and I have to say they have been excellent. I was kept updated every step of the way, and, given loads of advice and support during the sales process.

    As someone who had previously never sold a house, I was very apprehensive and had lots of questions. Bonnie Pooley, was excellent. Despite my many number of questions, she did everything she could to make the process as easy and painless as possible!

    I would definately recommend Streets Ahead as the agency to use. The staff are friendly, knowledgeable, and most importantly they dont treat you as if your stupid!

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60. 4
    people found
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    A 5-star review by 'Rose' 13/10/2011

    Branch:

    4 - 8 Westow Street Crystal Palace

    Services:

    Lettings (Prospective customer)

    Experience:

    Would you use the agent again? Yes

    I rang Streets Ahead on a Friday and spoke to Joe Reeves. I explained what I was looking for and he suggested that he had a suitable property for me to look at, which I did on the Saturday morning. I really liked the property, but there were four other viewers who were also very keen! I put in an offer and within less than an hour had had a call from Joe letting me know that the property was almost certainly mine. I then received a call first thing on the Monday morning to confirm that I had been successful.

    Joe was really helpful, and when I viewed the property I was pleasantly... (read more)
    

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61. 5
    people found
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    A 5-star review by 'Rebecca Turner' 12/10/2011

    Branch:

    4 - 8 Westow Street Crystal Palace

    Services:

    Lettings (as a Landlord)

    Experience:

    Would you use the agent again? Yes

    The Streets Ahead team in Crystal Palace did a great job finding me a tenant for my flat in West Norwood. It took them slightly longer than usual due to the specification of the type of tenant required, but thanks to John Claustres who went the extra mile, took time out of his own personal time, and spotted the right person, they have now found me a suitable tenant who matches the flat. Thanks John.
    The whole Streets Ahead team were professional, friendly and informative and did a grand job. Thank you.

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62. 4
    people found
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    A 5-star review by 'Roger' 12/10/2011

    Branch:

    4 - 8 Westow Street Crystal Palace

    Services:

    Lettings (as a Landlord)

    Experience:

    Would you use the agent again? Yes

    Matthew found us some nice tenants for our rented house in Croydon.
    He phoned us on a regular basis in the couple of weeks prior to the tenants moving in & kept us informed at each stage.
    A ver y helpful guy & an asset to Streets Ahead.

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63. 4
    people found
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    A 5-star review by 'Brian Edwards' 12/10/2011

    Branch:

    221 Lower Addiscombe Road

    Services:

    Sales (as a Vendor)

    Experience:

    Would you use the agent again? Yes

    Very pleased with the work done by Bonnie Pooley who has worked very hard to sell the property for me !
    She has kept me informed of the progress and problems that have occurred and negotiated her way around all the problems very expertly !
    I would not hesitate to use this company again should I ever want to sell my house !

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64. 4
    people found
    this helpful.
    

    A 5-star review by 'Tracey-Anne + Faye' 12/10/2011

    Branch:

    4 - 8 Westow Street Crystal Palace

    Services:

    Lettings (as a Tenant)

    Experience:

    Would you use the agent again? Yes

    My friend Faye and I were both looking for a flat share, as we were sick of renting rooms in London and playing the 'good house mate' lottery- often not coming up trupms! I looked at many agents on the internet and Jon from streets ahead is the only person that got back to us. Jon has been amazing. We told him exactly what we wanted our price and areas- we struck the jackpot on our very first viewing. The property came un-furnished and when Faye and I were worried about bed's for our new home Jon used one of his contacts to help us sort the problem. He has been a constant support throughout the entire process and Faye and I now have a place that we can finally call home. Thank you so much Jon we are both VERY grateful.

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65. 4
    people found
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    A 5-star review by 'Marta' 11/10/2011

    Branch:

    7 Ye MarketSelsdon Road

    Services:

    Sales (as a Buyer)

    Experience:

    Would you use the agent again? Yes

    Gemma Sobey from the South Croydon office is the kindest estate agent who my husband and I dealt with during our long process of finding the property to buy.
    She was friendly and sincere by nature but very professional, and the thing which we liked the most about Gemma was that she wasn’t pushy at any time.
    We never felt under pressure to accept properties we weren’t sure about and she always tried to understand our need and likes and we felt she was more a friend to us than an agent.
    Jamie, in the same office as Gemma, dealt with us at the beginning of our home search, I think both of them deserve 5 star rating for being honest and understanding people.
    This kind of treatment stays in memory for ever. Thanks guys!!!

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66. 4
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    A 5-star review by 'Shaw' 10/10/2011

    Branch:

    221 Lower Addiscombe Road

    Services:

    Sales (as a Buyer)

    Experience:

    Would you use the agent again? Yes

    Jayne Best the progressor was fantastic. Her knowledge and communications skills have allowed us to buy and move house within the necessary period. She went out of her way to help us and we are very grateful. We would be in a difficult situation if she hadn't stepped in to get the solicitors moving. Thanks Jayne!..

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67. 3
    people found
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    A 5-star review by 'Kris' 10/10/2011

    Branch:

    4 - 8 Westow Street Crystal Palace

    Services:

    Lettings (as a Tenant)

    Experience:

    Would you use the agent again? Yes

    Fantastic estate agency. Jon Claustres went the extra mile and found me a great flat to rent in under a week. Highly recommend using this estate agency. If you're looking to rent a property ask for Jon. You won't regret it.

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68. 4
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    A 5-star review by 'Lodgecrest Limited' 10/10/2011

    Services:

    Lettings (as a Landlord)

    Experience:

    Would you use the agent again? Yes

    We have been proffesional Landlords for 15 years and in this time we have used numerous Letting agents in many areas where we own property. In this time the agents we have used have ranged from single office indepenants to large national companies, Streets Ahead are exactly what they say they are, " Streets Ahead".

    The service from ALL of their staff is friendly and proffesional, toghter with an unprecidented amount of feed back which is invaluable to any Landlord.

    We would like to praise their area manager, Amir Ghomshei for assembling a 5 star team.

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69. 4
    people found
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    A 5-star review by 'Angela' 9/10/2011

    Branch:

    4 - 8 Westow Street Crystal Palace

    Services:

    Lettings (Prospective customer)

    Experience:

    Would you use the agent again? Yes

    From the moment I walked through the doors of Streets Ahead, Crystal Palace, I was greeted by a friendly and extremely professional lettings agent by the name of Jonathan Claustres.

    This was my first time attempting to let a property on my own and Jonathan made it an extremely easy going and exciting process. This particular lettings agent listened to exactly what I wanted, offered me a perfect match the same day and took the time to answer all my million and one questions.

    I am so pleased with this outstanding level of customer service I recieved that I will recomend Jonathan and Streets Ahead to anyone.

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70. 4
    people found
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    A 5-star review by 'Philip W' 8/10/2011

    Branch:

    4 - 8 Westow Street Crystal Palace

    Services:

    Lettings (as a Tenant)

    Experience:

    Would you use the agent again? Yes

    My experience with streets ahead was class
    From day one I found my agent Mathew Johnson to be professional, easy to talk to and most of all
    A good listener who kept me informed at all times
    I found is advice and expertise in the property Market helped a great deal in my search
    For a property
    

    Thanks Matt for all your help

    Phil

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71. 4
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    A 5-star review by 'Erica' 8/10/2011

    Branch:

    221 Lower Addiscombe Road

    Services:

    Sales (as a Buyer)

    Experience:

    Would you use the agent again? Yes

    I have been constantly searching for BTL properties last few months. Among the 30+ agents I've met in Croydon, Dwayne Whyte of Streets Ahead is the one of the few whose professional service really stand out. Dwayne knows my investment criteria well and always informs me as soon as he finds properties that suit me. Often time, I got the chance to view properties that are so new that are not even uploaded to the portals, and that gave me the real privilege to make decision ahead of other investors/buyers. This is a service an investor can't easily found elsewhere.

    Personally, I also... (read more)
    

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72. 4
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    A 5-star review by 'Brian G' 7/10/2011

    Branch:

    221 Lower Addiscombe Road

    Services:

    Sales (as a Buyer)

    Experience:

    Would you use the agent again? Yes

    I recently purchased a flat and used the croydon branch of streets ahead.

    As a first time buyer this was a big and scary challenge for me. Bonnie Pooley in the sales team was excellent at guiding me through the process and keeping me constantly updated of developments. Whenever I asked questions I knew Bonnie would come back to me promptly with the relevant information. The whole process was a very smooth one and all parties were aware of the current situation.

    I was very impressed with Bonnie's professionalism. She was always polite. good humoured and a very calming influence, allaying my anxiety!! Thanks to Bonnie's help I am finally on the property ladder.

    Highly recommended.

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73. 4
    people found
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    A 5-star review by 'Karla Gomes' 7/10/2011

    Branch:

    4 - 8 Westow Street Crystal Palace

    Services:

    Lettings (as a Tenant)

    Experience:

    Would you use the agent again? Yes

    We are very pleased with the services provide but Jon Claustres from Streets Ahead. He is very efficient and not only did he help us to find the right property that fits our needs but also one which fits our pocket. We will definitely recommend this agency again mostly because of Jon. He is definitely an asset for this company.
    Thanks Jon for making house hunting a stress free process.
    Karla and Ben

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74. 3
    people found
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    A 5-star review by 'Lisa Fossey' 6/10/2011

    Branch:

    221 Lower Addiscombe Road

    Services:

    Lettings (as a Tenant)

    Experience:

    Would you use the agent again? Yes

    I registered with Streets ahead when looking for a house to rent. Chrissie was very helpful in everything that she did in trying to find me a property. I would always be notified of new properties on the market and a quick veiwing was always arranged. Chrissie was very aware of what we was looking for and always showed us properties which met our needs. Chrissie was very polite, helpful, and dedicated in finding a property which suited us. I would recommend her to anyone else I knew looking for a property to rent. I would like to say a big thank you to Chrissie for all your help.

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75. 4
    people found
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    A 5-star review by 'Sue & Gary' 6/10/2011

    Branch:

    7 Ye MarketSelsdon Road

    Services:

    Lettings (as a Landlord)

    Experience:

    Would you use the agent again? Yes

    We wish to thank Ravi Fatania who provided an excellent service when it came to finding tenants for our flat. He was very polite and courteous and found our tenants by the end of the first day. Highly Recommend

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76. 4
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    A 5-star review by 'Felicity' 6/10/2011

    Branch:

    4 - 8 Westow Street Crystal Palace

    Services:

    Lettings (as a Tenant)

    Experience:

    Would you use the agent again? Yes

    The agent that helped me was John Claustres, my partner and I had to find somewhere to rent quickly having been gazumped on a property that we were buying and he found us a flat straightaway that was in the location and price range that we were looking for. He was very kind, friendly and helpful as I was viewing the property on my own without my other half which added to the pressure! The property is exactly what we were looking for and I would recommend Streets Ahead to my friends. Thanks again John :)

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77. 4
    people found
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    A 5-star review by 'Ali Mirza' 6/10/2011

    Branch:

    221 Lower Addiscombe Road

    Services:

    Sales (as a Buyer)

    Experience:

    Would you use the agent again? Yes

    After viewing several properties I finally found a property that I really liked. The sales agent which was based in a different branch than the one in Lower Addiscombe Road arranged for our viewing. Once the price was agreed the sales progression team then took over.

    This is where SA really stood out. Bonnie Pooley from the team is a credit to the company. She provided one of the best customer service I have seen and kept me informed at each step. Even when times were stressful she managed to calm the situation either from my side or the seller’s side. I will be recommending SA purely because of Bonnie's helpfulness and organisation skills.

    Many thanks SA and particularly Bonnie for a stress free move!!

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78. 

    A 3-star review by 'Charlotte' 6/10/2011

    Branch:

    4 - 8 Westow Street Crystal Palace

    Services:

    Lettings (as a Landlord)

    Experience:

    Would you use the agent again? Yes

    We have used letting agents before and have been letting privately for the last couple of years due to our terrible experiences with them. However, due to a change of circumstance, we needed to use them again for full managment services. We decided to go with Streets Ahead as they seemed very enthusiastic, professional and knowledgeable about the area. Despite a slightly shaky start, we were very pleased with the service that we received from John Claustres. He was extremely diligent in letting us know about potential tenants, following up on outstanding issues and moving the process through as swiftly as possible. I would recommend Streets Ahead to other landlords.

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79. 4
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    A 5-star review by 'Janis Barnett' 5/10/2011

    Branch:

    221 Lower Addiscombe Road

    Services:

    Sales (as a Buyer)

    Experience:

    Would you use the agent again? Yes

    Bonnie Pooley worked with me on the sale of my old house and the purchase of my new home in September 2011. Buying and selling is a stressful business at the best of times, but I can honestly say the 5 stars were well deserved! Bonnie was helpful, informative, calm and professional at all times, keeping me fully updated on all matters involved with both transactions. She called me regularly, and dealt with all of my queries promptly, whilst also keeping the others involved in the chain updated as required. She is a real asset to Streets Ahead.
    Whilst Streets Ahead are not the cheapest estate agents on the market, they provide value for money by being very proactive and efficient, and effective at getting the job done even in a difficult housing climate. I would reccomemend them any day!

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80. 4
    people found
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    A 5-star review by 'Briony Blyth' 4/10/2011

    Branch:

    4 - 8 Westow Street Crystal Palace

    Services:

    Lettings (Prospective customer)

    Experience:

    Would you use the agent again? Yes

    Matt Johnson was a Star, and fully deserves the 5 star rating I have awarded him.

    The sale of my flat didn't go as smoothly as I had hoped, and so our time lines for renting shifted by about a month. However during that entire time Matt was in touch on a weekly basis checking how I was doing, and whether we were ready to look for a property again.

    I recommend Matt because he is genuine. Obviously he wants to find his customers the right property, but ultimately he seems to care about you, and finding a place that makes you happy, which is a huge difference from a lot of Estate Agents.

    Thanks Matt!

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81. 4
    people found
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    A 5-star review by 'Natasha' 4/10/2011

    Branch:

    4 - 8 Westow Street Crystal Palace

    Services:

    Lettings (as a Tenant)

    Experience:

    Would you use the agent again? Yes

    A five star rating for Streets Ahead and Jon Clausters, we now live in a wonderful property in Croydon which is superb, Jon has the knowledge and capability to carry out his job to the full potential that is needed. I would recommend that other agents should follow in his footsteps. well done..

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82. 4
    people found
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    A 5-star review by 'Farida and Judith' 1/10/2011

    Branch:

    221 Lower Addiscombe Road

    Services:

    Sales (as a Buyer)

    Experience:

    Would you use the agent again? Yes

    We worked with Loren Mann to find our new house. Loren was motivated, interested and determined to find us property we were looking for. She was patient beyond our expectations. We really appreciated her efforts. Thank you Loren and please do pop in for a cup of tea!!!

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83. 4
    people found
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    A 5-star review by 'Ashley' 30/9/2011

    Branch:

    148 Brighton RoadCoulsdon

    Services:

    Sales (as a Buyer)

    Experience:

    Would you use the agent again? Yes

    I had so much bad luck with other agents trying to find a property and the first time I called Streets Ahead I spoke with Natasha Harrison-Davis who could not do more for me if she tried. Natasha came to meet me immediately at a property I wanted to view and ever since has been nothing but a superstar! Natasha always kept me updated with new properties and has made this buying experience fun, like it should have been in the first place. Nothing is too much for Natasha, I know if I have a query or a problem I can speak with her directly and I know she will come back to me with all the information I need and quickly. Natasha is very genuine and doens't mind all the long lists of 'needs' i have! Natasha's the best Estate Agent I have ever met

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84. 4
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    A 5-star review by 'Mahmood' 29/9/2011

    Branch:

    221 Lower Addiscombe Road

    Services:

    Lettings (as a Tenant)

    Experience:

    Would you use the agent again? Yes

    Daniel Thornton was amazing. As a young man he performed his duties efficiently and professionally. He helped me find a property even when I thought I would not meet my deadline. I think that his enthusiasm will allow him to move up the ladder soon.

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85. 4
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    A 5-star review by 'J&J' 28/9/2011

    Branch:

    7 Ye MarketSelsdon Road

    Services:

    Sales (as a Vendor)

    Experience:

    Would you use the agent again? Yes

    Excellent service. Friendly, efficient & professional. Highly recommend. Streets Ahead sold our property in just under a week! The management of the sale process was handled extremely well. Excellent communication. It was a pleasure doing business with them...

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86. 5
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    A 5-star review by 'Jade&Andrew' 28/9/2011

    Branch:

    221 Lower Addiscombe Road

    Services:

    Sales (as a Vendor)

    Experience:

    Would you use the agent again? Yes

    We picked Streets Ahead because we had already been on the market for 3 months without any offers. Lucy from the Streets Ahead Sales team had always dealt with us viewing other properties and was very professional, friendly and approachable. We decided to go on the market with them based on her approach, 2 weeks later we were under offer and then we met Bonnie. Bonnie (Progressor) was professional at all times, understood our concerns, and the concerns of our buyers. Kept us upto date with any developments and was a pleasure to deal with, its nice to go through what can be a very stressful process with relative ease and I think this undoubtably was helped by the way in which Bonnie and the team at Streets Ahead conduct themselves. If and thats a big if we were to move again I would without a shadow of a doubt pick Streets Ahead. Thank you 5 stars.

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87. 4
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    A 5-star review by 'Antonios Maillis' 27/9/2011

    Branch:

    4 - 8 Westow Street Crystal Palace

    Services:

    Lettings (Prospective customer)

    Experience:

    Would you use the agent again? Yes

    Mr Matt Johnson is by far the best letting agent I have dealt with in my 10 years experience in renting properties. He was extremely helpful and polite and considering the fact that my budget was not great while at the same time I wanted to find a decent accommodation, Matt came up with the best solution in hand. I am so glad that he was dealing with my case and what made things significantly better was the fact that Matt was acting more like a friend who wanted to help his mate instead of a “cold” agent who just wanted to get someone’s money and get the job done. I am extremely happy for meeting Matt who is highly proficient, friendly and effective and I DO strongly recommend him to everyone who straggles with accommodation.

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88. 4
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    A 5-star review by 'Matt Johnson' 27/9/2011

    Branch:

    4 - 8 Westow Street Crystal Palace

    Services:

    Lettings (as a Tenant)

    Experience:

    Would you use the agent again? Yes

    Matt Johnson has done all he could to help us to find us a house to rent with all the requirements we need. He has always been helpful, courteous and professional at all times and we couldn't have asked for more. Finding our property has been less stressful due to Matt's help and efficiency at all times.

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89. 4
    people found
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    A 4-star review by 'Suraj' 27/9/2011

    Branch:

    221 Lower Addiscombe Road

    Services:

    Lettings (as a Tenant)

    Experience:

    Would you use the agent again? Yes

    Have been shown around a couple of houses by Daniel Thornton from Streets Ahead. It has been a pleasant experience thus far. Though i have not finalised a property as yet i did want to call out the help that Daniel has been.

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90. 4
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    A 4-star review by 'Betty Bop' 27/9/2011

    Branch:

    4 - 8 Westow Street Crystal Palace

    Services:

    Lettings (as a Tenant)

    Experience:

    Would you use the agent again? Yes

    This is my first time living away from home and I have been very impressed with the care that Streets Ahead have taken by looking after me and the colleagues I will be living with. From the very start the estate agency has been a God send from first finding the place we chose to rent, to collecting us from the train to bring us to the house for a viewing. Next was the seemingly endless debate about whether or not to actually rent this house and especially as this is our first time leaving home the talk was long and very tiring for all involved. I especially want to thank the staff for helping... (read more)
    

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91. 4
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    A 5-star review by 'Matt Johnson' 26/9/2011

    Branch:

    4 - 8 Westow Street Crystal Palace

    Services:

    Lettings (as a Tenant)

    Experience:

    Would you use the agent again? Yes

    Mr. Matt Johnson from Crystal Palace Streets Ahead helped us a lot to look out for a property. We were tight with our budget and wanted the best. Matthew kept these factors into consideration and constantly kept in touch with us and showed us numerous properties as per our requirements. We thank him for his hard work and efforts that he put in for our property hunt. We wish him best of luck for his bright career and success in his life.
    Do very well take care

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92. 4
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    A 5-star review by 'Paul' 26/9/2011

    Branch:

    4 - 8 Westow Street Crystal Palace

    Services:

    Lettings (as a Landlord)

    Experience:

    Would you use the agent again? Yes

    Matt Johnson was excellent in finding us a tenant. We gave him an ambitious target for the rent and he managed to find two prospective tenants willing to pay full asking price. He also managed to get the tenancy to start quickly with very little time with the property empty. I felt that he was going the extra mile to find a reliable tenant. He comes across as very professional and enthusiastic about his work which I can imagine would appeal to tenants as well as landlords. Overall we were exceptionally pleased with how quickly, smoothly and stress-free the whole process went in finding a tenant. Thank you Matt.

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93. 4
    people found
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    A 5-star review by 'Catherine' 24/9/2011

    Branch:

    4 - 8 Westow Street Crystal Palace

    Services:

    Lettings (as a Tenant)

    Experience:

    Would you use the agent again? Yes

    I can't fault Matthew Johnson at all. He went above and beyond to try to find a suitable property for us to rent. He dealt with us in a highly professional manner at all times and i would have no hesitation in recommending him to anyone looking to rent a property.

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94. 4
    people found
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    A 5-star review by 'Kaushika' 23/9/2011

    Branch:

    936 Brighton RoadPurley

    Services:

    Lettings (as a Landlord)

    Experience:

    Would you use the agent again? Yes

    Quite literally stumbled across Streets Ahead whilst finding myself let down very badly by a previous letting company. The Lettings Manager, Amir, went above and beyond in helping me out of a very tricky situation with no obligation whatsoever. His guidance, expertise and manner were faultless. Will definitely be my first point of call with any property related matter in the future.

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95. 4
    people found
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    A 5-star review by 'Lakisha Brooks' 23/9/2011

    Branch:

    4 - 8 Westow Street Crystal Palace

    Services:

    Lettings (as a Tenant)

    Experience:

    Would you use the agent again? Yes

    I am very pleased with Jon Claustres he found me a beautiful homley 3 bedroom house with a brilliant size garden. He has dealt with me on a proffessional level and made sure i understood the whole process for letting.

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96. 4
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    A 5-star review by 'Stu' 22/9/2011

    Branch:

    7 Ye MarketSelsdon Road

    Services:

    Sales (as a Vendor)

    Experience:

    Would you use the agent again? Yes

    Used Streets Ahead to sell my property in South Croydon. Very professional service - all viewings accompanied by the agent and well marketed. Agent managed to get an excellent price for the property too. Of particular note is the follow-up service once an offer has been accepted. In particular Bonnie was excellent in keeping all parties informed and getting to exchange despite a number of last minute complications.

    Overall highly recommended

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97. 4
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    A 5-star review by 'Ana' 21/9/2011

    Branch:

    4 - 8 Westow Street Crystal Palace

    Services:

    Lettings (as a Landlord)

    Experience:

    Would you use the agent again? Yes

    I have been with Streets Ahead for more than 4 years now. I dont use any other agents in the area as I am very very happy with them. I recently had one property vacant and Matt Johnson was just excellent in dealing between me and the tenant. He understood both sides and always find ways to benefit both sides. I am confident that my portfolio is safe and will continue to be profitable because of Streets Ahead and Matt.

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98. 5
    people found
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    A 5-star review by 'E.yankey' 21/9/2011

    Branch:

    4 - 8 Westow Street Crystal Palace

    Services:

    Lettings (as a Tenant)

    Experience:

    Would you use the agent again? Yes

    Matt Johnson is an absolute star! I would definitely describe myself as a tricky customer - I had a tight deadline, high expectations, a busy schedule (making viewings difficult), and to top it all off I had previously used Streets Ahead and was less than happy with the service so was automatically dubvious- the poor guy was up against it!

    First and foremost Matt is friendly, personable, honest, approachable and actually took the time to listen.

    He took the time to find out what my situation was, why I was looking, and exactly what I was looking for- and didn't waste my time calling... (read more)
    

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99. 4
    people found
    this helpful.
    

    A 5-star review by 'Suzanne Howard/Natasha Wormington' 20/9/2011

    Branch:

    4 - 8 Westow Street Crystal Palace

    Services:

    Lettings (as a Tenant)

    Experience:

    Would you use the agent again? Yes

    The agent we dealt with was Jon Claustres, he stepped in and made a bad situation excellent by dealing with us in a very professional manner. He found a property that was suitable to our needs and in the price range that we were looking for, the property is definitely to our liking, he also showed professionalism throughout. I would recommend Streets Ahead to my friends and colleagues, but more than that I would recommend that they ask for Jon because he knows what he is doing. A very warm, friendly spirit is the only way I can describe him. Thanks very much Jon, definitely appreciated.

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100. 4
     people found
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     A 5-star review by 'ibrahim Lobos' 20/9/2011

     Branch:

     4 - 8 Westow Street Crystal Palace

     Services:

     Lettings (as a Tenant)

     Experience:

     Would you use the agent again? Yes

     I have just rent a property and Matt Johnson was the agent, his service was excellent. I am so happy with his service and i will definitely recommend streets ahead to anyone i know. Thank you Matt Johnson

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101. 4
     people found
     this helpful.
     

     A 5-star review by 'doz12' 19/9/2011

     Branch:

     4 - 8 Westow Street Crystal Palace

     Services:

     Lettings (Prospective customer)

     Experience:

     Would you use the agent again? Yes

     many excellent viewings with Matt Johnson was friendly and was very passionate in finding the right place for me.

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102. 4
     people found
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     A 5-star review by 'Barry O'Connell' 19/9/2011

     Branch:

     221 Lower Addiscombe Road

     Services:

     Lettings (as a Tenant)

     Experience:

     Would you use the agent again? Yes

     We dealt with Chrissie as prospective tenants. I was genuinely quite impressed with Chrissie who was sincere, helpful (even meeting us early on a Saturday morning and driving us around various properties) and professional in all of our dealings. This is quite refreshing in a market where you can often feel like people are trying to have one over on you. I would definitely recommend Streets Ahead, and especially Chrissie, and we will certainly reach out to her for our future rental needs.

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103. 4
     people found
     this helpful.
     

     A 5-star review by 'Thao' 19/9/2011

     Branch:

     7 Ye MarketSelsdon Road

     Services:

     Sales (Prospective customer)

     Experience:

     Would you use the agent again? Yes

     I dealt mostly with Natasha Harrison-Davis and found her to be extremely friendly and helpful. Will definitely recommend her to friends.

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104. 3
     people found
     this helpful.
     

     A 4-star review by 'Sarah' 19/9/2011

     Branch:

     221 Lower Addiscombe Road

     Services:

     Sales (as a Vendor)

     Experience:

     Would you use the agent again? Yes

     I found most of the staff very helpful, very good at keeping in touch, proactive at reviewing and rewriting the house details and always staying positive. I found Lucy, Jo and Dwayne particularily helpful and the fact they are open at the weekend is a real bonus. Once they found buyers we were passed to Jayne Best who did a brilliant job of keeping everyone informed of what to expect, the progress made and chasing things up. I would definately recommend Streets Ahead to sell your property.

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105. 4
     people found
     this helpful.
     

     A 5-star review by 'Nanda' 18/9/2011

     Branch:

     4 - 8 Westow Street Crystal Palace

     Services:

     Lettings (as a Tenant)

     Experience:

     Would you use the agent again? Yes

     I was initially looking for a furnished 2 bed room. But the agent found this really nice spacious 1 bedroom which I thought suited me better. I felt the agent "Joe Reeves" was very friendly and genuinely interested in finding me a right property. I would definitely say that the entire search to the final move-in was handled in a very professional manner. I'm sure that I'll be using their services in future.

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106. 5
     people found
     this helpful.
     

     A 5-star review by 'Syreeta Payne' 18/9/2011

     Branch:

     221 Lower Addiscombe Road

     Services:

     Sales (as a Buyer)

     Experience:

     Would you use the agent again? Yes

     When we bought our house through Streets Ahead on the Lower Addiscombe Road and we dealt with Marina (sales negotiator) and Bonnie (sales progressor). Marina was fantastic and always kept us up to date with new properties coming on (which many agents failed to do), she also done late night viewings to accomadate us which was extreamly helpful, which ultimately led to us purchasing our new home. Once the sale was agreed she explained the next steps and then passed me over to Bonnie who's customer service was second to none. We were selling a property at the time and on more than one occasions... (read more)
     

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107. 5
     people found
     this helpful.
     

     A 5-star review by 'Rahul R Jadhav' 16/9/2011

     Branch:

     221 Lower Addiscombe Road

     Services:

     Lettings (as a Tenant)

     Experience:

     Would you use the agent again? Yes

     Well, the day I landed in UK I had to literally scramble and look out for properties. As I was accompanied by my family, it was imperative that I kept my search short and precise in order to move in as early as possible. I contacted the Streets Ahead local office at Croydon and started my spadework while I was in India.

     Daniel was the one who was assisting me in this search and was extremely co-operative right from day one. He took note of my exact requirements and did some backgorund checks himself. The day I landed in UK, Daniel was right on the money showcasing five to six properties that kind of met my requirements. I must add, he worked even over the weekend on Sunday to ensure I get my viewings done.

     Finally, we managed to nail one that met our requirements and it was Daniel all the way through who guided rank outsiders like us and ensured we had a smooth sailing. We have done our paperwork and would be shifting in a short while. I must say Streets Ahead are the one stop shop for all your property requirements.
     Daniel you rock!!! Thanks a lot mate....

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108. 4
     people found
     this helpful.
     

     A 4-star review by 'Matt' 15/9/2011

     Branch:

     7 Ye MarketSelsdon Road

     Services:

     Sales (as a Buyer)

     Experience:

     Would you use the agent again? Yes

     Recently purchased my property through Streets Ahead. Initially dealt with Natasha who organised the viewings and was my contact through the early stages of the purchase. I found her to be very knowledgeable about the property and gave excellent advice regarding the price and my options. I would happily deal with her again due to her enthusiastic personality and ability to keep me up to speed with what's going on.

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109. 4
     people found
     this helpful.
     

     A 5-star review by 'Renato' 15/9/2011

     Branch:

     4 - 8 Westow Street Crystal Palace

     Services:

     Lettings (as a Tenant)

     Experience:

     Would you use the agent again? Yes

     Was in touch with Matt Johnson and he was very helpufull and gave me a lot of atention. Higly recomended they really know what customer service is about.

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110. 3
     people found
     this helpful.
     

     A 5-star review by 'JH' 14/9/2011

     Branch:

     4 - 8 Westow Street Crystal Palace

     Services:

     Lettings (as a Tenant)

     Experience:

     Would you use the agent again? Yes

     Before moving to London I had no experience in renting, never mind renting in a city such as London. This was made a lot easier with the help of streets ahead agent Jonathan Claustres. The agent was helpful and knowledgable about the property and the local area, which most definitely helped when making a decision as to whether or not to rent this property. It was also extremely helpful of Jonathan to source out furniture for this property as it came unfurnished as and we were moving from northern Ireland and the ideal situation would have been to have a furnished house; he also spent alot of time talking us through the facts af figures and what was expected of us as tenants and what we could expect from them as agents. All in all I would rate this service 5/5 for their time and effort into finding us a property.

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111. 4
     people found
     this helpful.
     

     A 5-star review by 'Yulia' 14/9/2011

     Branch:

     7 Ye MarketSelsdon Road

     Services:

     Sales (as a Buyer)

     Experience:

     Would you use the agent again? Yes

     I bought my first investment flat throw them, and the lady i've been dealing with was Natasha, absolutely fantastic service!!! She was contacting me as promised with an updates, taking time to get to know my needs, exactly what i was looking for and we saw about 10 properties together and everytime she had it right! And finally we found the one! I am very happy with the service that was provided in search for the property and after! My flat is still in a process of completion and I know when it will be time to rent it out, I'll let it though Streets Ahead!

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112. 4
     people found
     this helpful.
     

     A 5-star review by 'Vanessa' 13/9/2011

     Branch:

     4 - 8 Westow Street Crystal Palace

     Services:

     Lettings (as a Tenant)

     Experience:

     Would you use the agent again? Yes

     Jonathan Claustres has been my agent on a few occasions, whether it be viewing properties or simply giving advice regarding property matters, and every time, I found him to be very professional with a friendlyand holistic approach. He was very conscientious in whatever he did and was always true to his word.
     I would have no problem whatsoever in recommending this gentleman and StreetsAhead to anyone who is looking for a property to rent. You will not be disappointed.

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113. 4
     people found
     this helpful.
     

     A 5-star review by 'S Hines' 12/9/2011

     Branch:

     221 Lower Addiscombe Road

     Services:

     Lettings (as a Landlord)

     Experience:

     Would you use the agent again? Yes

     I have used Streets Ahead for over 4 years now and have (mostly) had excellent service. My current agent, Andrew Hylton, is the best agent I have had so far!!! I really hope they don't swap him for anyone else, he is efficient, pro active and friendly. Makes dealing with tenant issues a breeze...

     Give that man a bonus immediately!

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114. 4
     people found
     this helpful.
     

     A 4-star review by 'Alan Parker' 10/9/2011

     Branch:

     221 Lower Addiscombe Road

     Services:

     Sales (as a Vendor)

     Experience:

     Would you use the agent again? Yes

     Over the last 18 months, I have had my house on the market with several different agents (not at the same time), with limited response and then I visited the Addiscombe Streetahead branch. They attracted my interested initially by their promotional campaigns that they seem to have every weekend (banners / coloured balloons attracting attention for all that walk or drive by) and thought it would be worth discussing my property with them. They are slightly more expensive than other agents, but do they work for it! I must have had over a period of 6 months at least 3 viewing per week and initially a lot more than that - all this in a very very difficult market. My sale was managed by Loren Man, who was at all times extremely helpful, friendly and constantly looking at ways to promote the sale of my house, I would also like to thank Marina, Lucy, Dwayne and everyone else who helped, for staying positive in what must be at times, a very frustrating job at times.

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115. 3
     people found
     this helpful.
     

     A 4-star review by 'Tracey Young' 9/9/2011

     Branch:

     221 Lower Addiscombe Road

     Services:

     Sales (as a Vendor)

     Experience:

     Would you use the agent again? Yes

     We turned to Streets Ahead after a very unsucessful five months with Bairstow Eves (who i would NOT recommend) initially we had a few viewings but when it quietend down Lucy suggested that we had new pictues taken and a new text written, and, within a couple of weeks we had found our buyer.That is when Bonnie (Pooley) took over. She dealt with our sale and purchase and kept in constant contact with me, and although it sometimes seemed to take forever (we were in a chain of six) we exchanged contracts after 16 weeks. Bonnie explained everything to me and was extremely patient and calming and I can only say thank-you. Would i recommend Streets Ahead....yes i would......:)

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116. 5
     people found
     this helpful.
     

     A 5-star review by 'David Arnott' 8/9/2011

     Branch:

     4 - 8 Westow Street Crystal Palace

     Services:

     Sales (Prospective customer)

     Experience:

     Would you use the agent again? Yes

     We did not end up using Streets Ahead to purchase a property but felt that all their hard work should not go unnoticed hence writing this glowing report. When we were looking to buy a property we were hoping that the agents would be useful, informed about properties, ensure that we got shown properties that matched our specific requirements and would be proactive in contacting us with any new properties. Both Lisa Quantrell and Jola Bamigbola were the only 2 individuals out of 15 agencies that we signed up too that met our requirements. I would recommend anyone looking to purchase a property in South East London to contact them directly as you will receive a 5 star service. Thanks for all your persistence and dedication to your job - hugely appreciated.

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117. 4
     people found
     this helpful.
     

     A 5-star review by 'P. Gorini' 8/9/2011

     Branch:

     221 Lower Addiscombe Road

     Services:

     Sales (as a Buyer)

     Experience:

     Would you use the agent again? Yes

     We just bought a house in East Croydon. Lucy Parker and Bonnie Pooley at Street Ahead have been 100% helpful. Transparency and punctuality: from the early views to the last stage, everything has gone smoothly.
     What a difference from previous experiences with other agencies!
     We are so glad we have found our new home through Street Ahead.

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118. 4
     people found
     this helpful.
     

     A 5-star review by 'Kieran Bowling' 6/9/2011

     Branch:

     221 Lower Addiscombe Road

     Services:

     Sales (Prospective customer)

     Experience:

     Would you use the agent again? Yes

     I was very pleased with the 5* service recieved when I first stepped through the doors at Streets Ahead, Addiscome, and I was greeted by the one and only Jack Hicks. As a first time buyer i didnt really know what to expect but Jack reassuringly guided me through every step!

     First class service! Will definately reccomend you guys to everyone i know!

     Kieran

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119. 4
     people found
     this helpful.
     

     A 5-star review by 'MS. DERBAK' 5/9/2011

     Branch:

     7 Ye MarketSelsdon Road

     Services:

     Lettings (Prospective customer)

     Experience:

     Would you use the agent again? Yes

     I am a prospective customer who have been registed with streetAhead in the last 8 weeks,i am very particular on the property am looking for to rent.A agent named Autumn Neeson been dealing with my ideal home, although haven`t found it yet she has been fantastic and so helpful.I am dealing with other estate agent however never had from any of them such spectacular customer service. Autumn is truly ne in a million exceeding customer needs,she will go that extra mile and ever so pleasant and enthusiastic am extremely happy of her services and fully trust she will find my ideal home i know she will. I am so happy to have found such an offician lady i would defenetly recomend street.ahead in south.croydon to anyone especially with a Agent like AUTUMN..

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120. 4
     people found
     this helpful.
     

     A 5-star review by 'Rashid Aslan' 5/9/2011

     Branch:

     936 Brighton RoadPurley

     Services:

     Lettings (as a Tenant)

     Experience:

     Would you use the agent again? Yes

     I have been seeking the assistance from streets ahead, and I thank my lucky starts for the service being provided by Autumn Neeson. My requirements are not straightforward since the garage for my high performance car has been a bigger priority than the accommodation itself….
     I have received an exceptional quality of service from Autumn, she has been a true ambassador of professionalism for her company of and I am so sure that in the very near future there will be an end to my search.

     Streets ahead are most definitely streets ahead; especially when I use my recent experience of dealing with other agents in Purley and South Croydon. They have set the benchmark, sadly others do not seem to follow

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121. 4
     people found
     this helpful.
     

     A 5-star review by 'Eleanor and Simon' 5/9/2011

     Branch:

     7 Ye MarketSelsdon Road

     Services:

     Sales (Prospective customer)

     Experience:

     Would you use the agent again? Yes

     We are currently in the process of completing a sale on a Property in South Croydon. We were dealing with Natasha Harrison-Davis who was Brilliant throughout. She was great from our first meeting with her in terms of quality of service and generally, a pleasant person to deal with. She always returned calls promptly, was quick to answer any questions and tracked down the vendor for us when we had questions about the property.

     Thank you so much for your help, you really did make the whole process easy for us.

     Eleanor and Simon

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122. 4
     people found
     this helpful.
     

     A 5-star review by 'Emma Jackson' 4/9/2011

     Branch:

     4 - 8 Westow Street Crystal Palace

     Services:

     Lettings (as a Landlord)

     Experience:

     Would you use the agent again? Yes

     Jon is quite simply the best estate agent I have ever dealt with! He made the whole process of finding a new tenant so easy (of course the people at Streets Ahead who work behind the scenes and contribute to this process are fantastic too). Polite and professional, I really can't be complimentary enough!

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123. 4
     people found
     this helpful.
     

     A 5-star review by 'Sarah McD' 3/9/2011

     Branch:

     4 - 8 Westow Street Crystal Palace

     Services:

     Lettings (as a Tenant)

     Experience:

     Would you use the agent again? Yes

     Extremely pleased with the high quality of customer service I received at Streets Ahead!!

     Earlier in the day I missed a pre-scheduled flat viewing due to the incompetency of another local letting agency. Feeling disheartened I explored other letting agencies in the area and each time was greeted with a negative and de-motivating response. Feeling disheartened I stumbled upon Streets Ahead and this time had the pleasure of being greeted by John Claustres; a warm, bubbly and enthusiastic agent who proved efficient in taking my details and within minutes had arranged a viewing. Despite being late in the day, he was patient and did not pressure me into making any rash decisions. However, when I agreed to put down a deposit he once again proved to be efficient at completing the paperwork, explaining the small print and making me feel relaxed and comfortable. The whole process couldn't have been easier. Thank you John and thank you Streets Ahead for finding me my new home. 8-)

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124. 4
     people found
     this helpful.
     

     A 5-star review by 'Phoebe Chen' 3/9/2011

     Branch:

     221 Lower Addiscombe Road

     Services:

     Sales (Prospective customer)

     Experience:

     Would you use the agent again? Yes

     I wish to thank Luke for his excellent service. He is efficient and very friendly. We were contacted at first instant when there is a new house on their list and was shown to us when requested. Thank you for his hard work again.

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125. 4
     people found
     this helpful.
     

     A 5-star review by 'Isabelle Meyrignac' 1/9/2011

     Branch:

     4 - 8 Westow Street Crystal Palace

     Services:

     Lettings (as a Landlord)

     Experience:

     Would you use the agent again? Yes

     I wish to thank the Crystal Palace team (Joe, Nick, Matt and Michelle) for such an excellent service and for finding me a quality tenant within 2 days. I highly recommend Streets Ahead for their efficiency and their very friendly manner of dealing with what would otherwise be highly stressful times. I also wish to personnally thank Joe Reeves for his professionalism and hard work. (5 star rating for all).

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126. 3
     people found
     this helpful.
     

     A 1-star review by 'Kim Golson' 31/8/2011

     Branch:

     4 - 8 Westow Street Crystal Palace

     Services:

     Lettings (as a Tenant)

     Experience:

     Would you use the agent again? Yes

     Matthew Johnson has been brilliant in helping my move from norwich to London go smoothly. He has been helpful and understanding of my situation and done all he can to accommodate me. A definite 5 stars!

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127. 4
     people found
     this helpful.
     

     A 5-star review by 'Chloe' 29/8/2011

     Branch:

     7 Ye MarketSelsdon Road

     Services:

     Sales (as a Buyer)

     Experience:

     Would you use the agent again? Yes

     I am in the process of buying a property through Streets Ahead in Sanderstead. I have been dealing mainly with Gemma but have also had a viewing with Jason. Gemma and Jason are friendly, knowledgable, experienced and efficient. I would certainly recommend using this agent.

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128. 4
     people found
     this helpful.
     

     A 5-star review by 'Maria' 29/8/2011

     Branch:

     221 Lower Addiscombe Road

     Services:

     Lettings (as a Tenant)

     Experience:

     Would you use the agent again? Yes

     Matt Johnson was absoloutely brilliant in the way he dealt with us. We felt straight away that we were dealing with a "friend" that we could trust which stands in stark contrast to the stereotypes that exist for estate agents . He understood exactly what we were looking for and he was cheerful, helpful, open, hard working and highly obliging. He put himself at our disposal at all sorts of odd moments for which we are very grateful for.

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129. 4
     people found
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     A 4-star review by 'VJF' 27/8/2011

     Branch:

     221 Lower Addiscombe Road

     Services:

     Sales (as a Vendor)

     Experience:

     Would you use the agent again? Yes

     We dealt with Bonnie Pooley at Streets Ahead who delivered excellent customer service, she was efficient and returned all calls promptly. We have been very impressed with the after-sales service we received.

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130. 4
     people found
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     A 5-star review by 'John and Maureen' 27/8/2011

     Branch:

     4 - 8 Westow Street Crystal Palace

     Services:

     Lettings (as a Landlord)

     Experience:

     Would you use the agent again? Yes

     An excellent service was provided by Rochelle Wright, Nick Durkin and Jonathan Claustres in letting our property.
     Two contracts were arranged quickly and efficently in the past twelve months.
     We were dealing with a polite, friendly and knowlegable team which we would highly recommend.

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131. 4
     people found
     this helpful.
     

     A 5-star review by 'graboluk' 26/8/2011

     Branch:

     4 - 8 Westow Street Crystal Palace

     Services:

     Lettings (as a Tenant)

     Experience:

     Would you use the agent again? Yes

     Dealing with an estate agencies is never pleasant, cause they're assholes which care only about their profit, but Joe Reeves added a touch of humanity to the whole process :-)

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132. 4
     people found
     this helpful.
     

     A 5-star review by 'DJ' 26/8/2011

     Branch:

     7 Ye MarketSelsdon Road

     Services:

     Sales (as a Vendor)

     Experience:

     Would you use the agent again? Yes

     We were very impressed that Gemma and Natasha found us the perfect buyers before we even put our property on the market. Excellent service!!

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133. 4
     people found
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     A 5-star review by 'Tom' 25/8/2011

     Branch:

     4 - 8 Westow Street Crystal Palace

     Services:

     Lettings (as a Tenant)

     Experience:

     Would you use the agent again? Yes

     Joe Reeves from Streets Ahead was particularly helpful during our property search. We had a flat fall through on a Friday and by the Monday Joe had a new property waiting for us to view. We then moved in the following Friday, now that is service!

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134. 4
     people found
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     A 5-star review by 'James' 25/8/2011

     Branch:

     4 - 8 Westow Street Crystal Palace

     Services:

     Lettings (as a Tenant)

     Experience:

     Would you use the agent again? Yes

     Joe Reeves and Nick Durkin from Streets Ahead were particularly helpful during my property search. They were always available when I neede them and took time to go the extra mile to ensure that my move was as smooth as possible. Excellent Service!!!!

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135. 3
     people found
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     A 1-star review by 'Sofia & James' 24/8/2011

     Branch:

     221 Lower Addiscombe Road

     Services:

     Lettings (as a Tenant)

     Experience:

     Would you use the agent again? No

     Worst agency ever, they treat you well until they take your money, then its all downhill from there, Alison, Kirsty, Morgan, they are the worst, they never returned our calls or emails, never returned our deposits until we threatened them with legal action. Streets Ahead is a perfect example of those corporates who treat their customers very badly.

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136. 4
     people found
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     A 5-star review by 'Tom Pearse' 21/8/2011

     Branch:

     4 - 8 Westow Street Crystal Palace

     Services:

     Lettings (as a Tenant)

     Experience:

     Would you use the agent again? Yes

     Matt Johnson was very helpful and informative right the way through the moving process, deserving his five star rating. However, the company has a bizarre policy whereby you have to travel all the way to their New Addington base to sign the contract, rather than the area you are moving to. This is extremely difficult if you work late hours and they were unable to compromise. I was not at all impressed with staff at this location (New Addington) and would advise against using them if I or a friend was looking for a property in their locality.

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137. 4
     people found
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     A 4-star review by 'Lee (Croydon)' 21/8/2011

     Branch:

     221 Lower Addiscombe Road

     Services:

     Lettings (as a Landlord)

     Experience:

     Would you use the agent again? Yes

     I found all branches of Streets Ahead to be very proactive in their approach to finding and vetting tenants and they let all three properties I had on the market and I would defiantly use them again.

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138. 4
     people found
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     A 4-star review by 'Nick' 21/8/2011

     Branch:

     4 - 8 Westow Street Crystal Palace

     Services:

     Sales (as a Vendor)

     Experience:

     Would you use the agent again? Yes

     Very pleased that Streets Ahead managed to sell our house during a difficult period. Many thanks to Warren for all his efforts and for keeping us well informed throughout.

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139. 4
     people found
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     A 5-star review by 'Mr and Mrs Semmence' 20/8/2011

     Branch:

     4 - 8 Westow Street Crystal Palace

     Services:

     Lettings (as a Landlord)

     Experience:

     Would you use the agent again? Yes

     We are in awe of Jonathan Claustres in your Crystal Palace Lettings Department! We spoke to him only yesterday and today he has found us a lovely professional couple as tenants for our property. What efficient service! He was very professional and so helpful and he listened carefully to all of our needs. We can't thank him enough as we have had a pretty rough ride with the last tenant (not sent from Streets Ahead!) We have no hesitation whatsoever in recommending Jon and Streets Ahead to any Landlords who are looking to find a suitable Agent for their letting requirements. Definitely the best Agents in town! Use them! You won't be sorry :)))

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140. 4
     people found
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     A 5-star review by 'marknrose' 19/8/2011

     Branch:

     221 Lower Addiscombe Road

     Services:

     Sales (as a Vendor)

     Experience:

     Would you use the agent again? Yes

     well what can I say Streets are absolutly fantastic so many people to thank where do I start.

     Streets were proffessional and freindly all through which was a difficult sale. Thanks to Jayne and Bonnie in croydon who worked thier socks off for us to get bthings going. Luke who sold our house for us Emma at premier who reasured us every step of the way during a stressful time , for anyone looking to sell thier home go through them and thier conveyancers you will not be disapointed big hugs to all at croydon and again massive thanks.

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141. 3
     people found
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     A 5-star review by 'Justin' 19/8/2011

     Branch:

     4 - 8 Westow Street Crystal Palace

     Services:

     Lettings (as a Tenant)

     Experience:

     Would you use the agent again? Yes

     Jon at the Crystal Palace branch of Streets Ahead did a great job of finding a place for my wife and I to rent. We were quite demanding and picky about the type of property and location we were looking for. We saw about 4 properties with Jon...all were very good but the first three just didn't quite tick all the boxes. Jon didn't give up (I couldn't blame him if we did) and finally found us the perfect house, all within 2 weeks of me initially setting foot in their Crystal Palace branch. We're delighted with our new home and owe a lot to Jon and the team at Streets Ahead. This was my first dealing with them and I would definitely recommend them.

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142. 4
     people found
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     A 5-star review by 'Tom Hughes' 18/8/2011

     Branch:

     4 - 8 Westow Street Crystal Palace

     Services:

     Lettings (as a Landlord)

     Experience:

     Would you use the agent again? Yes

     Jon Claustres was brilliant, he found a new tenant for my property in only 4 days! He couldn't do enough to help and was very professional, I will defiantly be using Streets Ahead and Jon again.

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143. 4
     people found
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     A 5-star review by 'Diane Gregson' 18/8/2011

     Services:

     Sales (as a Vendor)

     Experience:

     Would you use the agent again? Yes

     I have been extremely happy with the service I have received from Streets Ahead who sold my property of my behalf without me ever meeting any of them. All my calls & emails were dealt with promptly & efficiently, irrespective of which member of staff I spoke with.

     However, once the sale had been agreed Jayne Best proved to be a complete star. She kept the process moving, whether by chasing up solicitors or buyer & I was always kept informed at every stage. Despite having never met her, I would definately want to employ her; she is the asset that all client liaison focused companies would love to have.

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144. 

     A 5-star review by 'Paul Hill' 15/8/2011

     Branch:

     221 Lower Addiscombe Road

     Services:

     Sales (as a Buyer)

     Experience:

     Would you use the agent again? Yes

     
     
     
     
     User 'Paul Hill' rated Streets Ahead but did not write a review.

145. 4
     people found
     this helpful.
     

     A 5-star review by 'Nathalie' 13/8/2011

     Branch:

     221 Lower Addiscombe Road

     Services:

     Lettings (as a Tenant)

     Experience:

     Would you use the agent again? Yes

     Trying to find a decent 1 bed or studio in South East London is difficult at the best of times. Trying to find one with a tight budget and time frame in mind doesn't make the situation any easier. Having tried a few different agencies I happened to speak with Jon Claustres at Streets Ahead. Not only did he keep me constantly updated but was extremely patient, friendly and gave honest advice on the rental market at the moment. Needless to say the day after initially speaking with him I've signed a contract and am due to move in next week. I’d recommend them to anyone!

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146. 4
     people found
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     A 1-star review by 'Sam' 12/8/2011

     Branch:

     221 Lower Addiscombe Road

     Services:

     Lettings (as a Tenant)

     Experience:

     Would you use the agent again? No

     I would never recommend them, not only they rip you off with the "administration" and check-in fees but they WILL stop caring when they get your money, had problems with the property and took them ages to fix it, once I left my leaving notice they completely ignored my calls and emails afterwards. Do your best to completely avoid them.

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147. 3
     people found
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     A 5-star review by 'Anamaria Sosnowska' 11/8/2011

     Branch:

     221 Lower Addiscombe Road

     Services:

     Sales (as a Buyer)

     Experience:

     Would you use the agent again? Yes

     In February 2011 we decided to buy a property in Croydon. After a couple of disappointing viewings experiences I suggested trying Streets Ahead as I had noticed that they seemed to be Verry successfull in the area.

     Lucy has arranged few viewing in the area,(great& frendly help)and in a couple of weeks here we are with the offer which has been accepted.
     We've been then passed to Jane Best which throughout the process she kept us fully informed and provided great advice.She is fantastic and made the whole experience almost enjoyable evan if it took us half a year to get completion.

     She's been always readily available to talk to and you kept me updated at every step for over 5 mounts.We would not hesitate to recommend Jane Best to anyone because the service was second to none from start to finish.
     Thank you ever so much Jane!

     Anamaria&Piotr S

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148. 3
     people found
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     A 4-star review by 'Lisa' 11/8/2011

     Branch:

     7 Ye MarketSelsdon Road

     Services:

     Sales (as a Vendor)

     Experience:

     Would you use the agent again? Yes

     After nearly 2 years on the market Streets Ahead sold my property - Bonnie was particularly efficient at driving the sale to exchange adn completion...

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149. 3
     people found
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     A 5-star review by 'Benito Jitendra' 11/8/2011

     Branch:

     221 Lower Addiscombe Road

     Services:

     Sales (as a Buyer)

     Experience:

     Would you use the agent again? Yes

     After a long search spanning nearly three years we managed to view a property through Streetsahaed Lower Addiscombe branch in February 2011. From our initial offer was made and to the final exchange of contracts on 15 July, Streetsahead made the whole process move smoothly. We especially want to mention Bonnie Pooley for her constant help and professionalism throughout the gruelling 5 months. Thanks to best wishes for all at Streetsahead.

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150. 3
     people found
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     A 5-star review by 'Ilias Shaikh' 11/8/2011

     Branch:

     221 Lower Addiscombe Road

     Services:

     Lettings (as a Tenant)

     Experience:

     Would you use the agent again? Yes

     Streets Ahead are one of the most hard working agents that I have seen. They were available all days of the week and all hours of the day to show us around properties when I was looking to rent.
     Chrissie Thompson was the lettings negotiator I mostly dealt with and she is wonderful with a great understanding of the area and local facilities.

     When an offer for one of the properties we liked turned sour due to difficulties with the landlord, Chrissie however helped us sort it out and promptly returned our holding deposit.

     Definitely recommended.

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151. 3
     people found
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     A 5-star review by 'Alan' 11/8/2011

     Branch:

     4 - 8 Westow Street Crystal Palace

     Services:

     Lettings (as a Landlord)

     Experience:

     Would you use the agent again? Yes

     I would recommend Streets Ahead, Crystal Palace. I decided to use them to help find a tenant and manage the property and they have always been helpful and informative and have gone out of their way to find me a tenant. I have dealt with Nick and Jon and they have successfully found me a tenant at a good rental, even working late to do the deal.

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152. 3
     people found
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     A 5-star review by 'Jo' 9/8/2011

     Branch:

     4 - 8 Westow Street Crystal Palace

     Services:

     Lettings (Prospective customer)

     Experience:

     Would you use the agent again? Yes

     I dealt with Matt Johnson while looking for a flat. I was extremly impressed with the service we received. He out of all of the agents we used I can honestly say was the most helpful, and friendly he was the only one to call us from the Right Move Website. He also phoned us for updates and extremly helpful and professional. As such due to the the service we received from Matt I will use Streets Ahead again. I would also recommend them to any one.

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153. 3
     people found
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     A 5-star review by 'Katja & Tony' 9/8/2011

     Branch:

     4 - 8 Westow Street Crystal Palace

     Services:

     Lettings (as a Tenant)

     Experience:

     Would you use the agent again? Yes

     My Husband and I have been looking for a new Flat to rent for almost a month. We have been in every Letting Agent in the Area and found Streets Ahead the best allround. Jon was great, keeping us up to date with any new properties coming to the market and not giving up with my fussyness!!! After only 3 days we just secured a Flat.

     We found the Agency very helpful, friendly and thank Jon for getting us the Flat under the Asking Price;o).

     Would recommend Streets Ahead any day!

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154. 3
     people found
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     A 5-star review by 'Jamie' 9/8/2011

     Branch:

     221 Lower Addiscombe Road

     Services:

     Lettings (as a Tenant)

     Experience:

     Would you use the agent again? Yes

     Dealt with Daniel today who helped me find a nice 3 bed property to rent.
     More than helpfull & Profesional, I have recomended him to my colleagues already.

     Great to deal with a profesional company!!!!!

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155. 3
     people found
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     A 4-star review by 'benr' 8/8/2011

     Branch:

     221 Lower Addiscombe Road

     Services:

     Sales (as a Vendor)

     Experience:

     Would you use the agent again? Yes

     Patrick and Marina were good at getting things done, everyone in the office was polite and when we had a problem, such as unannounced or inconvenient viewings (we had a small baby so some times weren't suitable) they were quick to apologise and sort it out. They quoted honestly and were very proactive in trying to sell the property, giving us good advice to get it done.

     They have very good after sales service, with a Sales Progressor called Bonnie who was very responsive, gave good advice and gave the impression of really working for you to follow the sale through to completion, working with our solicitor (in house) and the buyer to move thing along.

     I would definitely recommend them and use them again.

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156. 3
     people found
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     A 5-star review by 'Sarah McClellan' 5/8/2011

     Branch:

     4 - 8 Westow Street Crystal Palace

     Services:

     Lettings (as a Tenant)

     Experience:

     Would you use the agent again? Yes

     Jon at the Crystal Palace Branch was really helpful and worked hard to find us a flat. He called when he said he would and was really easy to deal with. Even though we found somewhere with another estate agent in the end, I would still recommend Streets Ahead.

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157. 4
     people found
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     A 5-star review by 'tracey' 5/8/2011

     Branch:

     4 - 8 Westow Street Crystal Palace

     Services:

     Sales (as a Vendor)

     Experience:

     Would you use the agent again? Yes

     After 2 prior attempts I sold my flat today. Joel and Lisa in sales were excellent. The sales progressor Warren Devine was even better, got things moving well and kept me well updated with what was going on. I would use them again. The solicitors they recommened, Premier Property Lawyers, were also excellent working mainly online and certainly worth the slight extra cost compared to a local company that do not.

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158. 3
     people found
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     A 1-star review by 'Paul' 4/8/2011

     Branch:

     221 Lower Addiscombe Road

     Services:

     Lettings (as a Landlord)

     Experience:

     Would you use the agent again? No

     We have been renting out our flat through Streets Ahead for the past 2 years and they are the worst letting agent I have ever come across in my life.

     We originally signed up to a managed letting through streets ahead above the market rate (15%) and in that first year they couldn't even 'manage' to return a phone call. They are brilliant at getting back to you when they are trying to get the property occupied but once a tenant is found and you've signed on the dotted line they act as if there work is done.

     When it came to a 2nd year renewal - no-one contacted us at all - so 2 months... (read more)
     

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159. 3
     people found
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     A 5-star review by 'Prav' 3/8/2011

     Branch:

     936 Brighton RoadPurley

     Services:

     Sales (Prospective customer)

     Experience:

     Would you use the agent again? Yes

     I was introduced to Jack Hicks whilst registering with Streets Ahead in July 2011.

     I’ve had my fare share of meeting with numerous estate agents, none of which have compared to the high standard of service that I have received from Jack.
     
     Jacks vast experience and professional mannerisms rank him highly above the average pushy aggressive sales agent. Actions speak for themselves, within a month Jack managed to help my wfie and I find a home that we wanted.
     Agents I’ve dealt with in the past tend to be rather forceful in terms of showing us properties depsite them not fully matching our requirements. With Jack it’s a definite two-way personal relationship, which is critical from a buyers perspective.
     
     It is for these reasons I highly recommend Streets Ahead and Jack!

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160. 3
     people found
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     A 4-star review by 'Vicky' 1/8/2011

     Branch:

     221 Lower Addiscombe Road

     Services:

     Sales (as a Buyer)

     Experience:

     Would you use the agent again? Yes

     I was a first time buyer and found them very professional and eager to help. Bonnie Pooley was my contact and I would definately use her and Streets Ahead again. I work shifts and she quickly grasped that my preferred mode of contact was email so I didn't get phone calls during the day while I was sleeping which was good!
     I would have given five stars but I have a few niggles with the house that the vendors must have knwon about and skilfully hid which has perhaps tarnished my view slightly.

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161. 3
     people found
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     A 5-star review by 'JStyle' 1/8/2011

     Branch:

     221 Lower Addiscombe Road

     Services:

     Lettings (Prospective customer)

     Experience:

     Would you use the agent again? Yes

     I dealt with Ryan Harris he had execllent customer services, very helpful at a time when things can get very stressful as moving house can sometimes be especially with young children. He was very kind and helped the move be as smooth as possible and was in constant contact with me throughout so I felt as though I was being looked after every step of the way

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162. 3
     people found
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     A 5-star review by 'Rita Patel' 1/8/2011

     Branch:

     221 Lower Addiscombe Road

     Services:

     Sales (as a Buyer)

     Experience:

     Would you use the agent again? Yes

     Great sevice. Kept us up to date on progress. Professional, polite, helpful and approachable.
     Bonnie Pooley was our contact and we would definately use her and StreetsAhead again and also recommend them.

     Thankyou

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163. 3
     people found
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     A 4-star review by 'Dominic' 29/7/2011

     Branch:

     221 Lower Addiscombe Road

     Services:

     Lettings (as a Tenant)

     Experience:

     Would you use the agent again? Yes

     Streets Ahead were very interested in helping me get a flat to rent and kept me up to date with the flow of the market and gave me more knowledge towards the property sector in regards to pricing. I would especially like to sing the praises of Chrissy who was very helpful on the phone and built a comfortable rapport with me as it was/is a time of great pressure as I am about to get married and didn't need negotiators who only cared about getting the sales, but made sure that they try their best in helping me get the property that I would be satisfied in. I appreciate all the help that I received and wish Streets Ahead an 'ongoing' prosperous future.

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164. 3
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     A 5-star review by 'Patrick' 29/7/2011

     Branch:

     221 Lower Addiscombe Road

     Services:

     Sales (as a Vendor)

     Experience:

     Would you use the agent again? Yes

     Streets Ahead were thoroughly professional from the initial valuation (Patrick Donnelly) until final sale (Jayne Best and Tony Webb. The staff were always courteous and returned calls even when the going got tough. They are a credit to their profession. I miss waving to them when I used to walk through Addiscombe. Thank you again Jayne, Patrick, Tony and everyone there.

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165. 3
     people found
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     A 5-star review by 'Mary' 27/7/2011

     Branch:

     4 - 8 Westow Street Crystal Palace

     Services:

     Lettings (as a Tenant)

     Experience:

     Would you use the agent again? Yes

     I dealt with Jonathan Claustres at the Crystal Palace branch and was really impressed by the professional service I received. House hunting at the best of times is a nightmare but Jon took the hassle out of everything by having the right attitude and making it easy for us. On the same day we started looking at properties we had signed on the flat we are now happily living in. I would definitely use Streets Ahead again and recommend then without hesitation.

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166. 3
     people found
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     A 5-star review by 'Tan' 27/7/2011

     Services:

     Sales (as a Buyer)

     Experience:

     Would you use the agent again? Yes

     Purchased a property through Loren Mann at Streets Ahead a few years ago and as we were very pleased with the job she did for us we decided to ask her to help us in our latest property search.

     Loren did not let us down and worked very hard in finding us the property we eventually purchased. She promised she would find us the right property and she delivered on her promise, which cannot always be said for Estate Agents! :-)

     Service from the branch was excellent and always friendly/professional. Bonnie Pooley (Sales Progressor) carried on from where Loren left off and both are a credit to this company.

     What can be a very stressful time actually proved to be a stressful time, however Streets Ahead performed very well and I will not hesitate to use them again in the future.

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167. 3
     people found
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     A 5-star review by 'Wendy Bryan' 25/7/2011

     Branch:

     221 Lower Addiscombe Road

     Services:

     Lettings (as a Tenant)

     Experience:

     Would you use the agent again? Yes

     I found Daniel Thornton at this branch very humble and helpful. I had been renting though this branch and came to find ourselves in a serious situation in which the Landlord had put us in. This was absolutely nothing that the Branch had done. Daniel sorted this out along with the help of another colleague and he got us another property to rent within days. Daniel helped us and was very professional in his behaviour and polite. I would highly recomend this agent.

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168. 3
     people found
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     A 5-star review by 'Nita' 25/7/2011

     Branch:

     221 Lower Addiscombe Road

     Services:

     Sales (Prospective customer)

     Experience:

     Would you use the agent again? Yes

     We used Streets Ahead when me and my husband were looking to buy a property.Though we eventually did not buy a property listed with them, I would like to thank Streets Ahead for the very effecient and helpful service provided. I would like to add a special thanks to Lucy who had the patience of a 'saint' answering our million and one questions with a smile:-). Being first time buyers, we were very apprehensive and Lucy was very helpful and worked very hard to ensure that we were satisfied with the outcome to our queries.

     Thank you once again:-)

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169. 3
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     A 5-star review by 'Zeeshan' 24/7/2011

     Branch:

     221 Lower Addiscombe Road

     Services:

     Sales (as a Vendor)

     Experience:

     Would you use the agent again? Yes

     Street Aheds provide very good customer service. I found Lewis at this branch very humble and helpful. I was new to the Croydon area and Lewis briefed me about the area and went out of the way to show the area around. He was very professional in his behaviour and polite. I would highly recomend this agent.

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     A 5-star review by 'Alan' 22/7/2011

     Branch:

     4 - 8 Westow Street Crystal Palace

     Services:

     Lettings (as a Landlord)

     Experience:

     Would you use the agent again? Yes

     I would recommend Streets Ahead, Crystal Palace. I decided to use them to help find a tenant and manage the property and they have always been helpful and informative and have gone out of their way to find me a tenant. I have dealt with Nick and Jon and they have successfully found me a tenant at a good rental, even working late to do the deal.

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     A 5-star review by 'TL' 22/7/2011

     Branch:

     4 - 8 Westow Street Crystal Palace

     Services:

     Lettings (as a Tenant)

     Experience:

     Would you use the agent again? Yes

     I would highly recommend speaking with Jon Clauster from the Crystal Place branch if you are looking to rent. After meeting Jon for the first time, I felt he knew precisely what I was looking for and went the extra mile to find me the right property and with-in budget. Jon was very professional, extremely helpful throughout the process, an overall fantastic and excellent service. 1 very happy customer, thank you :)

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     A 1-star review by 'Mr Hillman' 22/7/2011

     Branch:

     221 Lower Addiscombe Road

     Services:

     Sales (as a Buyer)

     Experience:

     Would you use the agent again? Yes

     Jayne Best kept us informed all the way to completion in what seemed to drag on for longer than expected due to issues beyond her control but she was very patient and professional and reassuring. Thanks again.

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     A 5-star review by 'Tracey Acton' 21/7/2011

     Branch:

     4 - 8 Westow Street Crystal Palace

     Services:

     Lettings (as a Tenant)

     Experience:

     Would you use the agent again? Yes

     Streets Ahead, & Matt Johnson in particular, helped to make finding my new home a very positive experience. Many thanks!

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     A 5-star review by 'Courtney' 16/7/2011

     Branch:

     4 - 8 Westow Street Crystal Palace

     Services:

     Lettings (as a Tenant)

     Experience:

     Would you use the agent again? Yes

     After many unsuccessful attempts at securing places to rent with other estate agents, I found Streets Ahead to be very efficient. Jonathan Claustres was extremely helpful in ascertaining the type of property I was looking for; he promised if the property I was keen on viewing was let by the time I got to the viewing that he would show me another property around the area. Though the property was ok, it didn't grab me, so instead of leaving it there, he went the extra mile and showed me a further property based on the description of my ideal home and it turns out it was just perfect! He answered all the questions I had to ask and worked very hard to make sure I was completely satisfied with the outcome, he wasn't at all pushy (like some estate agents) and you could tell he was ready to graft to ensure my needs as a customer were met.

     Really happy with the outcome and look forward to moving in soon...

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     A 4-star review by 'Rob' 14/7/2011

     Branch:

     4 - 8 Westow Street Crystal Palace

     Services:

     Lettings (Prospective customer)

     Experience:

     Would you use the agent again? Yes

     Matt was very helpful and always enthusiastic..

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     A 5-star review by 'Joyce S' 13/7/2011

     Branch:

     221 Lower Addiscombe Road

     Services:

     Lettings (as a Tenant)

     Experience:

     Would you use the agent again? Yes

     I am very pleased about the service from chrissie Thompson in streets ahead.she is very nice ,very passioned .and did her best to help my family to find new home, I will recomend to my friends,and will use this agent in the future.

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     A 4-star review by 'Simeon' 12/7/2011

     Branch:

     4 - 8 Westow Street Crystal Palace

     Services:

     Lettings (as a Tenant)

     Experience:

     Would you use the agent again? Yes

     Joe has been fantastic. Always friendly but professional with a lot of options. Works hard for you.

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     A 5-star review by 'Paul Yorke' 11/7/2011

     Branch:

     221 Lower Addiscombe Road

     Services:

     Conveyancing

     Experience:

     Would you use the agent again? Yes

     I have been using the Land & New Homes department and have found the staff very helpful and informative

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     A 5-star review by 'Letisha' 11/7/2011

     Branch:

     4 - 8 Westow Street Crystal Palace

     Services:

     Lettings (as a Tenant)

     Experience:

     Would you use the agent again? Yes

     I was very pleased with all the help that I received from Streets Ahead in Crystal Palace, they were very qick in contacting me in the first instance and once we were in contact they kept me up to date with any properties they had that they thought fitted my criteria. Although there was a few ups and downs with the first proeperty (which was no fault of the agency) Jon Claustres never failed to let me know any delays that were taking place. Jon Claustres was my lettings agent and I found him very helpful on all occasions and he did everything he could to help me with my search and on every veiwing he arranged for me it was exactly what I was looking for, and now I am happily settled into my flat thanks to Jon, Nick and the streets ahead team in Croydon.

     Thanks guys .

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     A 5-star review by 'Tina' 11/7/2011

     Branch:

     936 Brighton RoadPurley

     Services:

     Lettings (as a Landlord)

     Experience:

     Would you use the agent again? Yes

     I can't recommend Streets Ahead enough for all their help in letting our flats and houses. Amir Ghomshei is always extremely helpful and cheerful. Nothing is too much trouble.

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     A 5-star review by 'Stuart' 10/7/2011

     Branch:

     221 Lower Addiscombe Road

     Services:

     Lettings (as a Tenant)

     Experience:

     Would you use the agent again? Yes

     I've been hunting for flats to rent in the East Croydon area, though I've temporarily put this on hold whilst I instead look into buying somewhere further away from London. Whilst I was looking to rent, I spoke with Chrissie Thompson at Streets Ahead, who turned out to be by far the best letting agent with whom I've had contact -- suggesting flats that genuinely fit my requirements, and modifying her recommendations as I commented on the places that I saw. If I don't find anywhere to buy, I certainly intend to come back to Streets Ahead when I'm looking for somewhere to rent.

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     A 5-star review by 'Mariana Demetriou' 7/7/2011

     Branch:

     221 Lower Addiscombe Road

     Services:

     Lettings (as a Tenant)

     Experience:

     Would you use the agent again? Yes

     I am in the process of moving back to UK after living abroad and finding the right home was always gonna be challanging especially that I've only allocated two weeks to the house hunt! Where most agents from various agencies didnt pay attention to my specific requirements, Miss Chrissie Thompson attention to detail and listening to my needs really made the difference and with the first viewing we found our new home! Throughout the process, she was curteous and polite and ensured that the steps on becoming the new tenants were going smooth and fast!She went beyond her line of duty and even recommended nurseries formy 2 yrs old daughter :-) which I thought was very kind and helpful for her to do so! Overall a great service which will most certainly encourage me to recomment and use in the future Streets Ahead. Thank you & Best regards, Mariana Demetriou

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     A 5-star review by 'Sue Thomas' 7/7/2011

     Branch:

     936 Brighton RoadPurley

     Services:

     Sales (as a Buyer)

     Experience:

     Would you use the agent again? Yes

     I would very highly recommend Streets Ahead. Luke Levy was unfailingly charming and helpful, and the Sales Progressor Jayne Best is an absolute star. Ours was a very long and complicated chain but Jayne was on the case the whole time. She sent me progress reports frequently, and was always available by Email or on the end of the 'phone if I had a query or a problem. They were both really helpful with advice and support on my onward purchase too, even ' tho it was via a different agent. I would like to thank Luke and Jayne for their enormous help through a very stressful time.

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     A 5-star review by 'Daniel' 6/7/2011

     Branch:

     4 - 8 Westow Street Crystal Palace

     Services:

     Lettings (as a Tenant)

     Experience:

     Would you use the agent again? Yes

     We moved out of a property in Crystal Palace in late June. We were renting. The landlord asked three agents to visit. By far the most courteous, considerate, straightforward and just plain pleasant was Streets Ahead. They were also quickest off the mark, really keen on getting the business and getting new tenants in. I remarked on this to the landlord, commenting on their enthusiasm, but also politeness and consideration of us as we prepared to move out to Oxford. Given this, I was glad actually that of the three agents who saw the place they were the ones who got new tenants in. I recommend their professionalism, courteousness and enthusiasm.

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     A 5-star review by 'Tracy Wheeler' 5/7/2011

     Branch:

     221 Lower Addiscombe Road

     Services:

     Sales (as a Buyer)

     Experience:

     Would you use the agent again? Yes

     I sold my property very recently through Streets Ahead in Addiscombe, most of my dealings have been with Bonnie Pooley, the Senior Sales Progressor, can I just say what an absolutely fantastic job she did for us, she was always chasing the solicitors and the purchasers of the property. Always trying to ensure the property was being chased on a weekly basis and when problems did arise she was always extremely efficient in advising us of any potential problems. On a personal note, I could not have asked Bonnie to do any more than she did for our house sale and we would definitely have no hesitation in using Streets Ahead again if the need arises in the future.

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     A 5-star review by 'Linda Hore' 5/7/2011

     Branch:

     4 - 8 Westow Street Crystal Palace

     Services:

     Lettings (as a Landlord)

     Experience:

     Would you use the agent again? Yes

     Jon Claustres of Street Ahead has been most helpful in finding a tenant for me and my sister. He acted quickly and efficiently and kept us well informed as to what was happening. A tenant was found very quickly and we were very pleased with the service provided. Thanks also to Nick Durkin.

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     A 4-star review by 'Cara' 2/7/2011

     Branch:

     4 - 8 Westow Street Crystal Palace

     Services:

     Lettings (as a Landlord)

     Experience:

     Would you use the agent again? Yes

     I have always found Streets Ahead to be very responsive and attentive. They found me tenants in two weeks and sorted all the paperwork. I would recommend them for letting and sales...

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     A 5-star review by 'Monique' 1/7/2011

     Branch:

     4 - 8 Westow Street Crystal Palace

     Services:

     Lettings (as a Tenant)

     Experience:

     Would you use the agent again? Yes

     It was my first time renting a property and was abit aprehensive but John at Crystal Palace was very attentive informative and made me feel at easy throught the whole process. Whenever i called and he was away he would call me right back to answer any queries I might have had. I am very happy to recommend Streets ahead to anyone who is looking to rent a property. You will receive a pleasant experience.

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     A 5-star review by 'Ms Syal' 30/6/2011

     Branch:

     7 Ye MarketSelsdon Road

     Services:

     Conveyancing

     Experience:

     Would you use the agent again? Yes

     Gemma Sobey is the Senior Sales Negotiator for which I can say has done a fantastic job at understanding my specific requirements. She made the whole process of searching for a property much easier and in addtion to that I flt that I could put my trust into her without the worry of her possibly finding me the wrong property to view or missing out on a good opportunity. I definitely hope to work with her more regularly as I build up my property portfolio and possible sales. Gemma is very responsive and rplies to emails and phonecalls promptly als bering in mind my working hours. I was so suprised to have such a nice estate agent to work with, usually estate agents focus on their own benefits and dis-regard customers or can be quite abrupt. However Gemma was absolutely fantastic - I cannot praise her anymore - I hope she manages to own her own estate agents as she has all the perfect qualities for this.

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     A 5-star review by 'Pete' 28/6/2011

     Branch:

     221 Lower Addiscombe Road

     Services:

     Experience:

     Would you use the agent again? Yes

     I was hesitant at using Streets Ahead again to rent a property, based on some bad experiences about 4 years ago. However, I was won around by Nick Durkin, the Letting\'s Manager and I can only say that so far the service and enthusiasm of the Crystal Palace team has been first class. They have restored my faith in the Company.
     The team have been diligent and professional and their ability to get the right sort of tenant for the property in a very short time speaks for itself.
     I hope the good work put in by the Crystal Palace branch is not let down by the admin side in Croydon.

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     A 5-star review by 'Sean F' 22/6/2011

     Services:

     Sales (as a Buyer)

     Experience:

     Would you use the agent again? Yes

     Very good service throughout the transaction and would have been a very creditable 4 out of 5 stars. However the work of Bonnie Pooley the Sales Progressor at the Adiscombe Branch was amazing from start to finish - professional but very friendly and her work has lead this rating of 5 out of 5. Thankyou Bonnie.

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     A 5-star review by 'Scott Nancarrow' 22/6/2011

     Services:

     Sales (as a Vendor)

     Experience:

     Would you use the agent again? Yes

     Joe Reeves, Your ability to both listen and hear impressed us most. The advice and information you provided guided us well in finding the perfect place. Your upbeat optimisim, constant contact and lack of time wasting seriously set you apart from the rest. Keep up the good work - you\'ll hear from us in the future, all the best and thanks again.

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     A 4-star review by 'Paulette' 21/6/2011

     Services:

     Lettings (as a Tenant)

     Experience:

     Would you use the agent again? Yes

     I found that Jon in lettings, was very helpful and extremely patient with me. I am very fussy and he was very good in accomadating to my requirements. He always had a smile and was always bubbly. Great guy.

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     A 5-star review by 'Lodgecrest' 21/6/2011

     Services:

     Lettings (as a Landlord)

     Experience:

     Would you use the agent again? Yes

     I have been a profesional Landlord for 15 years and in this time I have used both national and local letting agents, with the service ranging from excellent to appalling. Streets Ahead come in the Excellent range. Their lettings Manager Amir Ghomshel has put together a profesional team who have excelled in all departments from the negotiators through to the support staff. My only query would be that I do not understand how they only won 2 awards at the Estate Agency of the Year Awards 2011.

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     A 4-star review by 'Tom' 21/6/2011

     Services:

     Lettings (Prospective customer)

     Experience:

     Would you use the agent again? Yes

     Jon was very helpful. Although we found a flat through another agency, Jon did seem very friendly and was quick to call when something suitable was available...

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     A 5-star review by 'James Nichol' 20/6/2011

     Services:

     Sales (as a Buyer)

     Experience:

     Would you use the agent again? Yes

     I found Street Ahead thoroughly helpful in my search for a property throughout the entire process, initially with Loren Mann locating the perfect property and later Bonnie Pooley ensuring the sale progressed smoothly. Both agents were utterly persistent in their pursuit of my property purchase, answering my questions in immediate fashion, and qualming any anxiety that arose from the stresfful art of propery buying...

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     A 5-star review by 'The Ribeiros' 20/6/2011

     Branch:

     4 - 8 Westow Street Crystal Palace

     Services:

     Sales (as a Vendor)

     Experience:

     Would you use the agent again? Yes

     Excellent estate agents, our agent Jon from Crystal palace branch always kept us up to date with properties and found us our perfect flat within a week! We have two young children so flat hunting was dificult and becoming strressfull and other agencies were useless and kept showing us top floor flats with no lifts! Jon our agent quickly found us a very suitable property so couldnt be happier! Highly recommend this agency, good fair price. Best in crystal palce by far!!

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     A 4-star review by 'Mr &Mrs Rejimon' 20/6/2011

     Services:

     Surveys

     Experience:

     Would you use the agent again? Yes

     We receive Excellent service from street ahead, They are better than any other agents in Croydon. I am very happy about the completion with in 6 week. They show high standard and professionalissam in the prosses
     Ms Bonie Pooli is very helpful along the way till the compleation .I will strongly recomend this service to any one who like to by a house

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     A 5-star review by 'betty' 17/6/2011

     Services:

     Lettings (as a Tenant)

     Experience:

     Would you use the agent again? Yes

     Fantastic and excellent service which I\'ve received from very positive Jon Claustres. He was always giving to me a nice and welcoming atmosphere. Professional taking the time to understood what I was looking for and extremely helpful to meet my high expectations. I\'d highly recommend his service to anyone who is looking for flat to rent.

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     A 5-star review by 'edward jenkins' 15/6/2011

     Branch:

     221 Lower Addiscombe Road

     Services:

     Sales (as a Buyer)

     Experience:

     Would you use the agent again? Yes

     Streets Ahead are by far and away the most thorough and professional agent i have used in 30 years of moving-and i move regularly with my work. They really pushed for the highest price for me and more than justified their fees which were high but they were worth every penny. Definitely would use them again and I highly recommend them.

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     A 5-star review by 'Christine Clarke' 26/5/2011

     Branch:

     221 Lower Addiscombe Road

     Services:

     Surveys

     Experience:

     Would you use the agent again? Yes

     I received excellent service from Jayne Best, Marina Steel and Tony Webb (solicitor). Jayne was excellent in progressing my purchase which was completed in three months. Everyone was very helpful and I would definitely use them again.

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     A 5-star review by 'Bernardo' 16/4/2011

     Services:

     Lettings (as a Tenant)

     Experience:

     Would you use the agent again? Yes

     I have been delighted by the level of service received from Matt Johnson, who was always quick to respond to any queries and was most helpful during my property search. Highly recommended!

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203. 

     A 1-star review by 'Zuhib' 29/3/2011

     Branch:

     4 - 8 Westow Street Crystal Palace

     Services:

     Lettings (as a Tenant)

     Experience:

     Would you use the agent again? No

     I moved in in September on a short hold assured tenancy. The house heaters broke after a power surge as the house only has electric heaters and it took them two months to fix in which time I had to go to the doctors for bacterial ling infection from living in cold flat. It's been 6 months but they still haven't properly fixed the shower and I bathe with a bucket and pail as the boiler doesn't have enough water to fill the tub. They constantly don't call back when requested and it's completely unprofessional. I will never go to this company again. Yesterday they hung up on me three times when I called them. I was supposed to get a callback from one of them but she left the office even after repeated reminders.

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204. 

     A 1-star review by 'Cr0fan' 20/3/2011

     Branch:

     4 - 8 Westow Street Crystal Palace

     Services:

     Sales (Prospective customer)

     Experience:

     Would you use the agent again? No

     Terrible service ... I had to chase them so many times and still never sent me any information. I have used them in the past and never thought the service was good, but now I will never go back.

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205. 

     A 4-star review by 'billy bob' 19/3/2011

     Branch:

     221 Lower Addiscombe Road

     Services:

     Sales (as a Vendor)

     Experience:

     Would you use the agent again? No

     Typical money grabbing agents, just like all the others out there!!! Must say Jayne Best, was very good, kept us upto date and always very helpful. The rest of them, typical agents, sell at the lowest poss price and encourage you to buy at the highest price.

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     A 2-star review by 'unhappy7424' 16/3/2011

     Branch:

     221 Lower Addiscombe Road

     Services:

     Lettings (as a Landlord)

     Experience:

     Would you use the agent again? No

     Terrible service. They wouldn't know the truth if it smacked them in the face. I dealt with ***** who was always off on leave, I was given a rogue tenant who apparently had cheated other landlords out of rent also with this agency... yet was recommended as a professional! Please avoid this agent at all costs for the safety of your property.

     Admin note: Agent's name has been removed

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     A 5-star review by 'Stephen' 15/3/2011

     Branch:

     221 Lower Addiscombe Road

     Services:

     Sales (as a Vendor)

     Experience:

     Would you use the agent again? Yes

     I used Streets ahead to sell my property and while they struggled to find a buyer eventually they found one. It wasn't made easier as we had to track down the freeholder who went missing but Streets ahead (Jayne Best) went above and beyond to locate him and see the sale through successfully. Thanks

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208. 

     A 3-star review by 'MrB' 12/3/2011

     Branch:

     221 Lower Addiscombe Road

     Services:

     Lettings (as a Tenant)

     Experience:

     Would you use the agent again? Yes

     It's my first time renting. I was shown a flat i really liked. Paid the holding deposit, reference check went ok, got the keys within a week and a half. Had an inventory clerk do a thorough check and noted a few issues, which have been passed to SA and hopefully the landlady. I'm not moving in for another two weeks but I am still waiting for a copy of my inventory and a welcome pack, in order to setup utilities, phone line. Also info on who to contact should any issues arise. I have contacted the person dealing with my flat several times in the last week via email and on the phone and they have not bothered to respond. The initial process of taking my money and getting the keys went without a hitch. But the aftercare service leaves a lot to be desired. I am a patient person, but I do like to have things done in a timely fashion. It could be a one off but so far my experience has been average. Hopefully next week, even if I have to turn up at Addiscombe myself to get things rolling, I will have all the necessary documentation to get things setup.

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209. 1
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     A 5-star review by 'Em' 4/3/2011

     Branch:

     936 Brighton RoadPurley

     Services:

     Lettings (as a Tenant)

     Experience:

     Would you use the agent again? Yes

     Ammir and his team are the friendliest and most professional team I have ever had the pleasure of dealing with. They went over and above what I expected to deliver excellent service to us and I would not hesitate to use them again in the future. Emily

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210. 1
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     A 5-star review by 'Represento' 2/3/2011

     Branch:

     221 Lower Addiscombe Road

     Services:

     Sales (as a Buyer)

     Experience:

     Would you use the agent again? Yes

     We recently purchased a property through Streets Ahead. Through all stages of the process there was excellent communication and the Streets Ahead staff were extremely helpful in liaising with the buyer, solicitors etc. I would definitely use them again.

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211. 1
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     A 5-star review by 'Pauline Byndloss' 1/3/2011

     Branch:

     4 - 8 Westow Street Crystal Palace

     Services:

     Lettings (as a Landlord)

     Experience:

     Would you use the agent again? Yes

     I used Streets Ahead estate agent to help me rent/let my property. Whilst I was not successful in letting my property with Streets Ahead this was not their fault but mines. I was very impressed with Streets Ahead estate agent honesty, commitment, hard work and effort of the staff in finding me a tenant. I let my property through another estate agent but found them to be misleading and their commission to be extortionate, therefore I would not be using them again nor recommending them to anyone. My only regret is that i did not let my property through Streets Ahead who i found to be more... (read more)
     

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212. 

     A 1-star review by 'Will and Faye' 20/2/2011

     Branch:

     4 - 8 Westow Street Crystal Palace

     Services:

     Lettings (as a Tenant)

     Experience:

     Would you use the agent again? No

     Streets Ahead are absolutely terrible.

     Throughout my move out, they misinformed me, the new tenant and the landlord. ***** is possibly the worst of all the agents. Absolutely clueless!!!

     They didn't tell the truth about the time an offer was made, they then said it was rejected, we later found out it was accepted!

     If you make one decision with regards to your property search, do not use Streets Ahead!!!

     Admin note: Agent's name has been removed

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213. 1
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     A 5-star review by 'Susie' 14/2/2011

     Branch:

     221 Lower Addiscombe Road

     Services:

     Sales (as a Buyer)

     Experience:

     Would you use the agent again? Yes

     I just bought a property which was a very long process, however I believe without the hard work put in by Jayne Best the sales agent, I believe it would have taken a lot longer. They went the extra mile to ensure that things went as quickly as they could.

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214. 1
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     A 5-star review by 'Emma Baker' 14/2/2011

     Branch:

     221 Lower Addiscombe Road

     Services:

     Sales (as a Vendor)

     Experience:

     Would you use the agent again? Yes

     A very professional company who do their best to take the stress out of moving. They all work together and will do anything to help a customer.

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215. 1
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     A 5-star review by 'DJ' 10/2/2011

     Branch:

     4 - 8 Westow Street Crystal Palace

     Services:

     Lettings (as a Landlord)

     Experience:

     Would you use the agent again? Yes

     Nick at the Crystal Palace branch is an absolute star, always very helpful.

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216. 

     A 1-star review by 'Lol76' 10/2/2011

     Services:

     Lettings (as a Tenant)

     Experience:

     Would you use the agent again? No

     After many years of trouble free renting in Croydon I decided to move in to a new property via Streets Ahead. Disaster from day one!!

     After picking up the keys and arriving at the flat I discovered the property was not in same state as when I viewed a month earlier. Firstly the front door was without locks, a dinner plate size hole greeted me in the kitchen, a part painted bedroom was next, no flooring in the bathroom (complete with exposed gripper rods ), cracked/damaged electrical points (isn't a safety check meant to be carried out), and a whole heap of dirt and grime.

     So my first... (read more)
     

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217. 1
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     A 5-star review by 'Sue' 9/2/2011

     Branch:

     221 Lower Addiscombe Road

     Services:

     Sales (as a Buyer)

     Experience:

     Would you use the agent again? Yes

     Had a very good experience with Streets Ahead in Addiscombe with whom we have purchased a property. Jayne, the sales progressor has worked tirelessly to achieve an exchange and has always kept her clients (both the sellers and buyers) best interests in the forefront. I couldn't fault our own estate agents who we sold our place with but when we come around to selling again we would definitely consider using Streets Ahead.

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218. 1
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     A 5-star review by 'drdebbie' 1/2/2011

     Branch:

     7 Ye MarketSelsdon Road

     Services:

     Sales (as a Buyer)

     Experience:

     Would you use the agent again? Yes

     Really good service all the way through from Jayne and Lucy. Thanks very much. Debbie

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219. 1
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     A 5-star review by 'Scott B' 31/1/2011

     Branch:

     4 - 8 Westow Street Crystal Palace

     Services:

     Sales (as a Buyer)

     Experience:

     Would you use the agent again? Yes

     I purchased a property through Streets Ahead and they gave me a fantastic service, Lucy even took calls out of hours to progress my offer. Once accepted Jayne has worked hard to keep communication between all parties, helped me as a first time buyer and made the process friendly but professional. There had been a few hiccups at the top of the chain (to be expected) but not one problem between myself and streets ahead. Top notch and very excited to get the keys soon.

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220. 1
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     A 5-star review by 'Charlotte Rutter' 28/1/2011

     Branch:

     221 Lower Addiscombe Road

     Services:

     Lettings (as a Landlord)

     Experience:

     Would you use the agent again? Yes

     Chrissie has been great and her communication skills are fantastic. Dan Wood who did our valuation, has also been a great help.

     We've had a bad year/experience with other estate agents and we're both completely refreshed by the style in which Chrissie & Dan (Streets Ahead) have dealt with the whole operation, mainly communication, constantly keeping us updated, always giving feedback, but mainly the fact they work with you to ensure as Landlords we were getting exactly what we wanted. I would defiantly recommend them!

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221. 1
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     A 5-star review by 'HappyTenant' 27/1/2011

     Branch:

     936 Brighton RoadPurley

     Services:

     Lettings (as a Tenant)

     Experience:

     Would you use the agent again? Yes

     An extremely professional and excellent service. Particular thanks goes to Amir Ghomshei and his team for a first class job in finding the perfect flat for me to rent. I would definitely go to Amir and Streets Ahead again in the future.

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222. 1
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     A 5-star review by 'ajh' 26/1/2011

     Branch:

     221 Lower Addiscombe Road

     Services:

     Sales (as a Buyer)

     Experience:

     Would you use the agent again? Yes

     Throughout our house buying experience we have been thrilled with the help and support given to us by Streets Ahead. The staff were brilliant at every stage, from viewing the property and progressing the sale through. They were in constant contact with us to keep us updated and advise us on what needed to happen next to move our sale forward. Overall we have been massively impressed with Streets Ahead and would recommend them any time.

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223. 

     A 1-star review by 'Honest Tenant' 25/1/2011

     Services:

     Lettings (as a Tenant)

     Experience:

     Would you use the agent again? No

     ]]
     Absolute lairs. We were shown a flat by a agent his name was "Mark". We liked the flat and were interested in letting and same day we enquired with him about the details. He told us that it is a month advance and a month rent. We agreed and paid 360

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224. 2
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     A 4-star review by 'z' 24/1/2011

     Branch:

     4 - 8 Westow Street Crystal Palace

     Services:

     Sales (as a Buyer)

     Experience:

     Would you use the agent again? Yes

     I received a very friendly, professional service from the Crystal Palace branch.

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225. 1
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     A 5-star review by 'Sam Cox' 21/1/2011

     Branch:

     221 Lower Addiscombe Road

     Services:

     Lettings (as a Tenant)

     Experience:

     Would you use the agent again? Yes

     Amir Ghomshei helped us find a flat to rent and was very accommodating in finding time to show us the flat and answer all our questions even though there was no pre-agreed appointment booked. The process was tied up very quickly, within a week, and the whole team were very helpful. Thanks Streets Ahead and thanks Amir!

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226. 2
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     A 5-star review by 'Kellogs1979' 19/1/2011

     Branch:

     4 - 8 Westow Street Crystal Palace

     Services:

     Sales (as a Vendor)

     Experience:

     Would you use the agent again? Yes

     I can't recommend Streets Ahead more highly to anyone looking to sell. They sold my flat within 2 weeks in a flat market. I was previously with another agent, but it sat with them for 2 months as they buyer quality didn't seem strong.

     I did pay .5% more with Streets Ahead, but they done the job and done it quickly. I would particularly recommend Jola in sales the CP branch (he got me

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227. 1
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     A 5-star review by 'Wendy' 18/1/2011

     Branch:

     936 Brighton RoadPurley

     Services:

     Lettings (Prospective customer)

     Experience:

     Would you use the agent again? Yes

     I received prompt and excellent service from Streets Ahead during my recent search to rent a property. A suitable flat was found very quickly but when I had to pull out due to unforeseen circumstances the agent was extremely supportive and understanding. Thank you!

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228. 1
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     A 5-star review by 'Geoff' 15/1/2011

     Services:

     Lettings (as a Landlord)

     Experience:

     Would you use the agent again? Yes

     I dealt with Amir Ghomshei at Streets Ahead when wanting to rent my flat. I would recommend him to anyone. Thoroughly professional at all times, polite and friendly, he made the process hassle free and a pleasure. I got the service, the tenant, and the rent I wanted !

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229. 1
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     A 5-star review by 'Mrs P' 12/1/2011

     Branch:

     7 Ye MarketSelsdon Road

     Services:

     Lettings (as a Landlord)

     Experience:

     Would you use the agent again? Yes

     I dealt with Amir at Streets Ahead to let out our property and was so pleasantly surprised at his enthusiasm and professionalism. We received service that you would hope to get with something so personal as it was our first home. I have to say I would happily recommend him and his team to all my family and friends not forgetting strangers alike!

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230. 1
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     A 5-star review by 'First-time buyer' 6/1/2011

     Branch:

     7 Ye MarketSelsdon Road

     Services:

     Sales (as a Buyer)

     Experience:

     Would you use the agent again? Yes

     I managed to buy a house in under 2months, thats vieing the property to completion! I had a bad experience with another agent, Barnard Marcus and went into Streets Ahead with caution. However I found that service that as provided was excellent. Most of Jayne Best made everything stick together and also kept me informed with every stage of the purchase! Will be using them when I feel brave enough to move again!

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231. 

     A 1-star review by 'Nick' 17/11/2010

     Services:

     Lettings (Prospective customer)

     Experience:

     Would you use the agent again? Yes

     The level of service was none existant. The first problem was when we went to the flat and the person we arranged to meet didnt show. When I called to find out where she was she was abrupt and said she has tried calling me twice. Funny they were no missed calls on my phone.

     After paying my holding deposit and being told there was no hidden charges by the same peson who showed us the property, we later learned that on top of the exorbitant fees we also had to pay a

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232. 

     A 1-star review by 'Paxo' 15/11/2010

     Branch:

     4 - 8 Westow Street Crystal Palace

     Services:

     Lettings (as a Landlord)

     Experience:

     Would you use the agent again? No

     We went away for a year and we got Streets Ahead to rent out our place with the full management deal. The tenants moved out a week before we got back and when we went around there the place was a tip all dirty and smelly and stuff broken. Streets Ahead were supposed to check it for being kept in good order all they did was take their slice of the rent. I asked one of the Streets Ahead blokes why they hadn't done it and he said he thought they had a rent collection only deal despite the fact that we were clearly paying for a management deal and all he had to do was look at the contracts we... (read more)
     

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233. 

     A 1-star review by 'Streets Behind' 12/11/2010

     Branch:

     4 - 8 Westow Street Crystal Palace

     Services:

     Lettings (as a Landlord)

     Experience:

     Would you use the agent again? No

     They managed to make a mess of every single step of the process including, but not limited to, getting us copies of the references for our first (awful) tenants, losing the deposit for our second set of tenants, getting names and addresses wrong every time they wrote to us, and, when we'd told them we never ever wanted to hear from them again, ringing us to see if we could put some business their way. Indeed a major mistake by them ended up costing us

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234. 2
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     A 4-star review by 'John Gandhi' 1/11/2010

     Branch:

     4 - 8 Westow Street Crystal Palace

     Services:

     Sales (as a Buyer)

     Experience:

     Would you use the agent again? Yes

     Having just received our completion date we are most glad that the 'octacle course' of buying a new property is at its final hurdle. Unlike our mortgage lenders Streets Ahead have been a refreshingly professional outfit from the word go. They were always patient to facilitate our extra viewings of our house and also possess the rare attribute of being punctual for viewings (which is most pleasing for those of us who have experienced 7-10 viewing in a day!) Sales Progressor Jayne Best worked well to ensure a swift and easy purchase and always kept us informed of current situations and requirements. Jayne and the Streets Ahead team were always understanding and patient with the little complications that always seem to crop up during property transactions. Would definitely recommend their services to any prospective buyer,seller,tenant or landlord. I think I can safely say, "They're Streets Ahead of the rest..."

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235. 2
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     A 5-star review by 'Roy harding' 29/10/2010

     Branch:

     4 - 8 Westow Street Crystal Palace

     Services:

     Sales (as a Vendor)

     Experience:

     Would you use the agent again? Yes

     The service was excellent.All staff excelled. We used their solicitor, Anthony Leonard and Tony Webb, the actual solicitor was most helpful. Special mention also to Jayne Best, administrator, who was prompt with queries and had a good customer manner at all times. In all, an excellent estate agent!

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236. 1
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     A 5-star review by 'John Canning' 26/10/2010

     Branch:

     221 Lower Addiscombe Road

     Services:

     Sales (as a Vendor)

     Experience:

     Would you use the agent again? Yes

     My wife and I sold my propery through Streets Ahead after moving from one of their competitors which I had been with for the previous 14 weeks. I was immediatiely impressed with the attitude of the Sales staff. Once we ahd sold, which took about 2 weeks and six veiwings, we were handed over to the sales progreesor Jayne Best. Jayne was absolutely amazing when it came to advising us on not only the sale of our property, but also the purchase of our proposed property. Jayne worked tirelessly to ensure the sale progressed as quickly and as smoothly as possible right up until the moment of exchange, which was late on a Friday afternoon. I cannot thank Jayne enough for all the hard work, even when I was getting extremely stressed with the "little things" that didn't go according to plan.

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237. 1
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     A 5-star review by 'Flora Eleftheriou' 22/10/2010

     Branch:

     221 Lower Addiscombe Road

     Services:

     Sales (as a Buyer)

     Experience:

     Would you use the agent again? Yes

     Lucy and Jayne were great! When we told them what we was looking for they didnt try and send us things or go for viewing that we didn't want. They always got back to me if we have questions or a problem and were so helpful and fab to deal with.

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238. 1
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     A 5-star review by 'OlympiaD' 22/10/2010

     Branch:

     221 Lower Addiscombe Road

     Services:

     Sales (as a Buyer)

     Experience:

     Would you use the agent again? Yes

     I have bought and sold with Streets Ahead and have been very impressed with the service provided.
     The bookings were exactly what I was looking for so I didn't waste my time on viewings that were not suitable.

     After the price was agreed, Jayne progressed the sale. Jayne was always enthusiastic and friendly and made me feel like nothing was too much for her to sort out. When there were changes to the exchange, Jayne Kept me informed all the way as she liased with the solicitors and the vendors. I feel that Streets Ahead and their team work really hard and I have already recommended them to my sister who has now put her flat sale on with them.

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239. 1
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     A 5-star review by 'CC' 21/10/2010

     Branch:

     221 Lower Addiscombe Road

     Services:

     Sales (as a Vendor)

     Experience:

     Would you use the agent again? Yes

     We are very happy with the service that we received from Streets Ahead, the viewings were always accompanied by a member of the friendly sales team, the bookings were well managed and all the team had comprehensive details of the property so were able to sell the effectively.
     
     Once we had achieved the price that we had hoped for, Jayne in sales progression took over. Jayne was always proactive and friendly and never made us feel like we were troubling her. She minimised the stress for us between offer and exchange. When there were some last minute changes to our chain, Jayne worked hard to motivate all the agents, solicitors and vendors up the newly extended chain to ensure that we completed before our buyers became homeless.
     
     We had previously marketed our house with two other major agents in the area and whilst you may find a cheaper agent we felt that Streets Ahead really earned their fee. We have already recommended them to a friend.

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240. 1
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     A 5-star review by 'vegpattie' 20/10/2010

     Branch:

     936 Brighton RoadPurley

     Services:

     Sales (as a Buyer)

     Experience:

     Would you use the agent again? Yes

     I bought my flat through Streets Ahead in Croydon and they were fantastic. They actually listened to my wish list when looking and found me a lovely flat. Jayne Best, Sales Progressor was absolutely brilliant, super efficient and extremely helfpful. The agents who took me around the property were professional, on time and very helpful. If I sell my flat I will deffo use them!!!

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241. 1
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     A 5-star review by 'Dhyana' 5/10/2010

     Branch:

     4 - 8 Westow Street Crystal Palace

     Services:

     Lettings (as a Tenant)

     Experience:

     Would you use the agent again? Yes

     Streets Ahead have consistently provided excellent customer service. Their staff at the Crystal Palace site (Nick Durkin and Daniel Sarpong in particular) have gone above and beyond to find accommodation for me and have twice managed to find tenants for my flat when I wanted to get out of the contracts early. Nick also helped me out of a sticky situation last year - I was due to move into a property, only to find out on the day of the move that the landlord had let it to somebody else; Nick quickly and calmly found me a brilliant new property within 2 days and I was settled in by the end of the week - I will never forget this!

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242. 1
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     A 5-star review by 'Sak' 29/9/2010

     Branch:

     936 Brighton RoadPurley

     Services:

     Lettings (as a Tenant)

     Experience:

     Would you use the agent again? Yes

     Dealt with Rochelle and she was absolutely amazing, she went really out of her way to help us and when we chose to go for a property with another agent, she was most professional and still helped us with further queries I had, and with a smile!

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243. 

     A 3-star review by 'Croydon_resident' 16/9/2010

     Branch:

     221 Lower Addiscombe Road

     Services:

     Sales (Prospective customer)

     Experience:

     Would you use the agent again? Yes

     PRO's
     Good for a quick sale at any price. Agent showing clients around are very good, they actually sell the property rather than just open doors.

     CONs
     Poor description on Rightmove, they failed to mention flat comes with allocated parking space, ladder & attic, and close to a tube station (despite asking them to change it 4 times). Not flexible with fees/comm even if selling to first & only person to view property.

     CONCLUSION
     Great for a quick sale, Bad if your property is less than 150k (below commission threshold), you will be considered low priority.

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244. 1
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     A 4-star review by 'cyrille' 15/9/2010

     Branch:

     4 - 8 Westow Street Crystal Palace

     Services:

     Lettings (as a Landlord)

     Experience:

     Would you use the agent again? Yes

     I've been using Streets ahead from Crystal Palace since 1 and a half year as i am renting my flat due to my transfer abroad.I am a retailer myself so i know well what a service to customer means and at the end of the day it's not the Branch that you have to judge, it's the person or people you are dealing with. So I had a bad and good experiences with them but at the end someone is dealing now in a very professional manners with my flat. So I will recommend that if you are not happy with someone then try someone else and not somewhere else.

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245. 

     A 1-star review by 'DrewKC' 12/9/2010

     Branch:

     4 - 8 Westow Street Crystal Palace

     Services:

     Sales (Prospective customer)

     Experience:

     Would you use the agent again? No

     Management at the Crystal Palace branch have allowed a culture of poor customer service, no communication and tardiness to fester amongst their staff.

     Having seen a property that we were interested in through their Croydon branch we were (laughingly with reference to this website) encouraged to put our property up for sale via the Crystal Palace branch.

     19 visits (2 preliminary and 17 viewings) took place and Streets Ahead staff were late to 17 of them, on one occasion 45 minutes late. No apologies and no phone calls were forthcoming.
     Our property details had glaring errors throughout... (read more)
     

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246. 2
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     A 5-star review by 'Carmen' 10/9/2010

     Branch:

     4 - 8 Westow Street Crystal Palace

     Services:

     Sales (as a Vendor)

     Experience:

     Would you use the agent again? Yes

     We have sold our property with Strrets Ahead and they were very good. A special thank you to Jayne Best the sales progressor, she was always there to answer queries, she was absolutely brilliant and I would definately recommend them.

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247. 1
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     A 5-star review by 'Gavin' 2/9/2010

     Branch:

     221 Lower Addiscombe Road

     Services:

     Sales (as a Vendor)

     Experience:

     Would you use the agent again? Yes

     My wife and I just completed our sale through Streets Ahead. The property was purchased through them and based on the excellent service we received 4 years ago we decided to sell also via them. I can tell you that it was a good decision as the team were very efficient and prompt in everything. The sales team and progression team are very professional and committed to ensuring that the best deal is achieved. I would recommend using them again. Thanks goes to Loren, Lucy, Asad and Marina for their hard work in ensuring every prospective buyer was screened amd accompanied on all viewings. Thanks also to Jayne and Tony who helped us complete to the specified date with minimum hassle. Good luck for a bright future.

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248. 1
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     A 5-star review by 'Karshan' 30/8/2010

     Branch:

     4 - 8 Westow Street Crystal Palace

     Services:

     Lettings (as a Tenant)

     Experience:

     Would you use the agent again? Yes

     With Sincere Thanks for going above the call of duty, I must commend Zoe Tickner from Streets Ahead in Crystal Palace for being exceptional in following through on her promises.

     With so many agents not worth their salt, I found dealing with Zoe a breath of fresh air, as she simplified matters as best as possible, followed through when she said she would, and was genuinely committed to finding me a place, and that is well worth the commendation for when most agents were looking for a sale, she took the time to find me something that she knew would be suited to me.

     I Thank You Zoe Tickner, for your commitment, for keeping your word and recommend you confidently to people looking for an agent with integrity and honesty.

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249. 1
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     A 5-star review by 'Hilary' 19/8/2010

     Branch:

     936 Brighton RoadPurley

     Services:

     Sales (as a Vendor)

     Experience:

     Would you use the agent again? Yes

     My husband and I have just exchanged and due to complete very shortly on a sale and purchase which were both marketed through Streets Ahead. From start to finish we have found them to be extremely efficient, with excellent communication. From the first point of contact with the valuer through to the progressing of the sale once offers had been accepted we have nothing but praise. In particular Anne Ridge has done over and above what would normally be expected of an agent and in a very difficult situation has not only been proactive in keeping all parties on the boil but has been extremely supportive to myself and my husband throughout. I would recommend her and Streets Ahead to any potential client.

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250. 1
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     A 5-star review by 'sarah' 19/8/2010

     Branch:

     221 Lower Addiscombe Road

     Services:

     Sales (as a Buyer)

     Experience:

     Would you use the agent again? Yes

     Go through Streets Ahead made the whole process of buying our first property so much easier. They were on hand at all times to answer any queries we had and always responded to us straight away. The sales progression team were particulalry good and were able to sort out any queries straight away. I would definittely use them again.

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251. 1
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     A 5-star review by 'FTS' 17/8/2010

     Branch:

     7 Ye MarketSelsdon Road

     Services:

     Lettings (as a Landlord)

     Experience:

     Would you use the agent again? Yes

     Very good, professional service. We spoke with a number of other agents and although SA were not the cheapest (or gave us the highest valuation) they inspired us with the most confidence that they could sell our property, which they did.

     Special thanks to Jayne Best, the sales progressor, who was excellent and really kept the transaction moving along by communicating with all sides and keeping everyone up to date with what was going on. The sale simply would not have completed so quickly and efficiently without her assistance.

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252. 1
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     A 5-star review by 'Philippa' 12/8/2010

     Branch:

     936 Brighton RoadPurley

     Services:

     Sales (as a Buyer)

     Experience:

     Would you use the agent again? Yes

     Im a first time buyer and had been looking for the perfect flat. I had gone through purchasing a flat and it fell through. It made flat hunting again a dismal thought :( but once I got in touch with Streets Ahead in Croydon it all started to look a lot better.

     I would just like to say a big thank you to Caroline who showed me round numerous flats and was a great help in finding me the perfect flat.

     I would also like to say thank you to Jayne Best, who is the sales progressor and has gone above and beyond the call of duty in helping me with the final details of purchasing my flat.

     I move next week :)

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253. 1
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     A 5-star review by 'Steve' 29/7/2010

     Branch:

     4 - 8 Westow Street Crystal Palace

     Services:

     Lettings (as a Landlord)

     Experience:

     Would you use the agent again? Yes

     I have been renting my flat through Streets Ahead on a rent collection basis for just over a year now and have been very happy with the service I have received.

     Nick has just found me my third tenant and each time the process has been quick, efficient and painless.

     A big thank you to everyone involved!

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254. 1
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     A 5-star review by 'stewart' 26/7/2010

     Branch:

     936 Brighton RoadPurley

     Services:

     Sales (as a Vendor)

     Experience:

     Would you use the agent again? Yes

     I used Streets Ahead to sell my house and take care of the legal side of things. They kept me informed from start to finish they were very friendly and professional. The house went on the market and the first lot of viewings I had an offer. Many thanks to the sales team for getting the right people to view my property. I was then passed on to Anne who kept me up to date on any matters. Whilst Anne was on holiday Jayne took over and rang or emailed me and kept me well informed. The legal side of the sale was handled by tony smoothly. I had a stress free sale and I would use then again and highly recommend them. Many thanks to Streets Ahead from a very satisfied customer.

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255. 1
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     A 4-star review by 'MVP' 21/7/2010

     Branch:

     4 - 8 Westow Street Crystal Palace

     Services:

     Lettings (as a Tenant)

     Experience:

     Would you use the agent again? Yes

     Having recently rented a propeerty through Streets Ahead I had a mixed experince which would have been average if it hadnt been for Syreeta who despite being extremely busy and took the time to see it ran smoothly until the pre move in stuff started to go wrong with all the back office staff saying it wasnt their job or they would get someone to call me back which never happened - Syreeta then asked Nikki to look after it and thank god I had someone professional to deal with. Two accomplished people surrounded it would seem with chaos - thanks to you both.

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256. 1
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     A 5-star review by 'AJ' 16/7/2010

     Services:

     Conveyancing

     Experience:

     Would you use the agent again? Yes

     As a solicitor I have dealt with Jayne Best at Streets Ahead several times. She is very efficient and personable in all she does. I have also met Gary O' Hare a Director who is extremely knowledgeable about all kinds of properties in this area and the markets generally.

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257. 2
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     A 5-star review by 'sue clark' 15/7/2010

     Branch:

     4 - 8 Westow Street Crystal Palace

     Services:

     Sales (as a Vendor)

     Experience:

     Would you use the agent again? Yes

     I think that a sales progression team is an excellent idea. Jayne and Anne were extremely dedicated professional and helpful and prepared to go the extra mile for the customer. This made a difference when seeking a quick completion.

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258. 1
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     A 5-star review by 'Pauline' 15/7/2010

     Branch:

     221 Lower Addiscombe Road

     Services:

     Sales (as a Buyer)

     Experience:

     Would you use the agent again? Yes

     Having a progressions team is an excellent idea.

     I had a particularly difficult purchase and if it were not for Anne Ridge providing me with regular updates and well needed advice I am certain I would have pulled out.

     I am moved in now and am so glad I stuck with it. Thanks Anne, your efforts and professionalism were very much appreciated!

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259. 2
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     A 5-star review by 'Janet' 9/7/2010

     Branch:

     4 - 8 Westow Street Crystal Palace

     Services:

     Sales (as a Vendor)

     Experience:

     Would you use the agent again? Yes

     I have never been in the situation of selling and buying a property before and was very apprehensive about the whole process. Jola from Crystal Palace valued my house, taking time to inform me about the market, what buyers wanted and realistic advice. John the mortgage advisor was amazing, his help and advise was invaluable, a service I hadnt even thought about, and could not have completed without him. After the offer was accepted Jayne from Croydon took over the after sales process. She was dedicated in finding out the position of all buyers and sellers along the chain ensuring we all moved towards exchange and completion. She worked incredibly hard and is an asset to Streets ahead!
     Overall I am extremely impressed by the whole package, it wasnt as stressful as I thought it might be all thanks to the Streets ahead team! Thank you!

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260. 

     A 3-star review by 'Deborah' 7/7/2010

     Branch:

     221 Lower Addiscombe Road

     Services:

     Lettings (as a Landlord)

     Experience:

     Would you use the agent again? Yes

     Streets Ahead have been my rental agent for 4 years, they have always managed to find me a tenant although, in the past I have been less than impressed with the service but continued to use them as they knew the property details. I recently had the need to use them again and received an excellent service from Nikki Grewal, this girl went over and above my expectations, she was professional, efficient and always came back to me and dealt with all my queries. I will continue to use Streets Ahead because of the great service I had from Nikki, is she leaves then I will too.

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261. 1
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     A 5-star review by 'Tim P' 5/7/2010

     Branch:

     221 Lower Addiscombe Road

     Services:

     Sales (as a Vendor)

     Experience:

     Would you use the agent again? Yes

     Very pleased with the service I received from Jayne Best. She was always cheerful and was a great help in tracking down all the documents needed for the sale.

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262. 1
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     A 5-star review by 'Gill' 28/6/2010

     Branch:

     221 Lower Addiscombe Road

     Services:

     Sales (as a Vendor)

     Experience:

     Would you use the agent again? Yes

     Thanks to all the staff at Addsicombe Branch, especially Lauren and Miranda for finding a buyer for our Daughters flat, Lauren kept us informed almost daily of the situation regarding the viewings.But we must especially thank Jayne, who was an absolute gem, so professional all the way to completion, we really felt we were in safe hands, many thanks Jayne.

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263. 1
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     A 5-star review by 'Jason' 14/6/2010

     Branch:

     221 Lower Addiscombe Road

     Services:

     Sales (as a Buyer)

     Experience:

     Would you use the agent again? Yes

     I was very happy with the service from Streets Ahead when purchasing. They were always very quick in getting back to me and provided clear and helpful answers.

     When looking for a property, Oliver from the Purley branch very quickly picked up on the what we wanted from a property and only showed us houses that he considered would be suitable. He was very flexible with viewing times, accommodating our schedule and showing us properties over the weekends (bank holidays included).

     After the purchase was agreed, we dealt with Jayne, the sales progressor from the Addiscombe branch. She was incredibly helpful with the purchase process and worked very hard to resolve issues quickly so that we could proceed quickly. Jayne also provided very helpful advice on how to speed up our sale, even though that was not registered with Streets Ahead.

     I'd recommend Streets Ahead for their no-nonsense and friendly approach.

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264. 1
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     A 5-star review by 'Jane' 9/6/2010

     Branch:

     4 - 8 Westow Street Crystal Palace

     Services:

     Lettings (as a Landlord)

     Experience:

     Would you use the agent again? Yes

     I recently bought a flat through the Crystal Palace branch. They negotiated a very good price for me, and then went on to find me tenants in super-quick time, also acheiving an asking price rent.

     Their office is open early till late, which was very useful when I needed to go along and drop keys etc off after work during the week.
     
     Their letting service has just taken over the full tenant management of the flat, and judging by their performance so far, I have complete confidence in their knowledge and ability to look after it for me (I've used a few in the past and its apparent very quickly if an agent isn't aware of all that letting a property entails).

     I have found everyone I've dealt with to be very hard-working, courteous and friendly. All in all, a very positive experience. Particular thanks to Nick, Mohammed, Nikki and Jola!

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265. 1
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     A 5-star review by 'Shalu' 8/6/2010

     Branch:

     221 Lower Addiscombe Road

     Services:

     Sales (as a Buyer)

     Experience:

     Would you use the agent again? Yes

     The minute I spoke to Loren Mann I knew I would be in safe hands finding a property, After many viewings and being very patient with with me the dream place was found. Then a lovely lady called Anne Ridge took over my case to ensure the flow was kept from survey to exchange to completion. The process was pretty speedy and she had been a great support for a nervous first buyer. Anne is still helping me with a few niggling little bits. I would also recommend the in house solicitors Anthony Leonard it speeds your purchase up.

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266. 1
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     A 5-star review by 'Sally' 2/6/2010

     Branch:

     148 Brighton RoadCoulsdon

     Services:

     Lettings (as a Landlord)

     Experience:

     Would you use the agent again? Yes

     I'm a landlord using an agent to find a tenant for the first time (I've found tenants privately in the past). Streets Ahead Croydon have been great from start to finish. I have already recommended them to a friend who's house hasn't let for 3 months through another agent. Get in touch with Mark Mccomb for friendly, professional and efficient help.

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267. 1
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     A 5-star review by 'Chandra' 2/6/2010

     Branch:

     221 Lower Addiscombe Road

     Services:

     Sales (as a Buyer)

     Experience:

     Would you use the agent again? Yes

     They are incredibly aggressive and always on the job. I used to get calls on Sundays and Bank holidays about property availability. My heartfelt thanks to the Streets Ahead team, notably, Jayne Best, Progressor and Azad Aziz (the person who took us to the property), especially Jayne for her patience and skill in dealing with all the parties, the lawyers, the vendor and of course, us!!!
     Great Show, Streets Ahead, please keep it up!!

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268. 1
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     A 5-star review by 'rahil' 27/5/2010

     Branch:

     221 Lower Addiscombe Road

     Services:

     Sales (as a Buyer)

     Experience:

     Would you use the agent again? Yes

     Streets ahead got us our first property matching all our requirements. The team there is excellent. They made the whole process very easy and effortless. We used all their services including mortgage advisor and solicitors and found them extremely efficient. Both the sales team and the after sales team are very good and respond quickly to all the queries. I would highly recommend them to anyone buying in Croydon.

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269. 1
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     A 5-star review by 'Albert' 24/5/2010

     Branch:

     936 Brighton RoadPurley

     Services:

     Sales (as a Vendor)

     Experience:

     Would you use the agent again? Yes

     Top notch efficient service and excellent communication from day one. Thanks to Heidi in Sales and especially to Jayne Best in the progression department,without whom we could had lost the sale.

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270. 

     A 1-star review by 'Paul' 17/5/2010

     Branch:

     221 Lower Addiscombe Road

     Services:

     Lettings (as a Landlord)

     Experience:

     Would you use the agent again? No

     What can I say a complete shower. Their lettings manger seems clueless and hardly ever returns phone calls. He told my tenant (who is refusing to move out) that he could stay longer and the money would be knocked off his deposit!! No communication no help at all and I get charged

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271. 2
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     A 5-star review by 'Haze' 4/5/2010

     Branch:

     4 - 8 Westow Street Crystal Palace

     Services:

     Sales (as a Vendor)

     Experience:

     Would you use the agent again? Yes

     I sold my property using Streets Ahead, I dealt with Jayne best as she also dealt with my two daughters who recommended me to use them. Words can't describe Jayne.. She is professional, efficient and extremley hard working. I had complete confidence in Jaynes ability to get the job done. She has made my move run so smoothly and I am extremley grateful to her and the team at streets ahead. Thank you very much.

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272. 2
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     A 5-star review by 'Helwills' 30/4/2010

     Branch:

     4 - 8 Westow Street Crystal Palace

     Services:

     Sales (as a Vendor)

     Experience:

     Would you use the agent again? Yes

     We found the whole team at Streets Ahead enthusiastic and hard working. After a very long and, at times quite frustrating sale, the sales progressers at Streets Ahead were very supportive- our thanks to John for spending time sorting things out whilst we were away on holiday and a special mention goes to Jayne Best who unravelled a pretty tangled web and got the sale back on track just when we were about to give in. In short, she worked her socks off for us and kept my sanity intact!! Thank you.

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273. 1
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     A 5-star review by 'Sue Gee' 22/4/2010

     Branch:

     221 Lower Addiscombe Road

     Services:

     Lettings (as a Landlord)

     Experience:

     Would you use the agent again? Yes

     Holllie Hay & Karen from Addiscombe and Nick from Crystal Palace have been great. Kept me informed throughout the overlap of tenant leaving and new tenant within days. Have had horrendous experience with Imperial Property Services so was sceptical about letting agents, but have had my faith renewed thanks to Hollie and team.

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274. 1
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     A 5-star review by 'SandV' 25/3/2010

     Branch:

     4 - 8 Westow Street Crystal Palace

     Services:

     Lettings (as a Landlord)

     Experience:

     Would you use the agent again? Yes

     Nick has been extremly helpful especially for us first time landlord. He offers honest advices and works hard to bring perspective tenants through the door. Our property was co-let due to lack of viewing from original agent and Nick was happy to help. One ocassion, there're four viewings arranged in one day and Nick has help us secure a good tenant and within our asking rent.
     We will definately comission them again in the future.

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275. 1
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     A 5-star review by 'Christine P' 23/3/2010

     Branch:

     221 Lower Addiscombe Road

     Services:

     Sales (as a Buyer)

     Experience:

     Would you use the agent again? Yes

     Loren Mann delivered a professional yet personal service, was quick to respond to enquiries and went far beyond the call of duty to assist me with my choice of properties. She is a credit to the business she represents.

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276. 1
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     A 5-star review by 'Ben' 17/3/2010

     Branch:

     4 - 8 Westow Street Crystal Palace

     Services:

     Lettings (as a Landlord)

     Experience:

     Would you use the agent again? Yes

     Nick (lettings) has always been brilliant with his positive, helpful, "all-action" attitude. Jola (sales) is also excellent, a good deal-closer and always has a friendly word. These two set the Crystal Palace office far above the rest, and are key to it's success.

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277. 1
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     A 4-star review by 'CL' 15/3/2010

     Branch:

     4 - 8 Westow Street Crystal Palace

     Services:

     Lettings (Prospective customer)

     Experience:

     Would you use the agent again? Yes

     Brian Benjamin was very helpful in trying to locate a property for me to rent, taking into account all my requirements including price range.

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278. 1
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     A 5-star review by 'Justin' 13/3/2010

     Branch:

     148 Brighton RoadCoulsdon

     Services:

     Sales (as a Buyer)

     Experience:

     Would you use the agent again? Yes

     Jayne Best was fantastic to deal with. I can be quite "enthusiastic" and "persistent", but Jayne managed to return every one of my emails and calls, and was great at keeping us informed and helping us chase the solicitors (both ours and the vendors).

     Streets ahead had a good range of properties to view and Marina was very informative about the different areas and transport links.

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279. 1
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     A 5-star review by 'Perera' 13/3/2010

     Branch:

     936 Brighton RoadPurley

     Services:

     Sales (as a Buyer)

     Experience:

     Would you use the agent again? Yes

     I was very pleased with Streets Ahead team specially Asad Aziz, Anne and Lucy. Excellent all round service I will definetely recommed their services.

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280. 1
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     A 5-star review by 'Savva' 10/3/2010

     Branch:

     4 - 8 Westow Street Crystal Palace

     Services:

     Lettings (as a Landlord)

     Experience:

     Would you use the agent again? Yes

     Sold three flats through this agency and their service was very good. However where they score is through their sales progressor Jayne Best. This is one very capable lady.

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     A 5-star review by 'Laurie' 8/3/2010

     Branch:

     221 Lower Addiscombe Road

     Services:

     Lettings (as a Tenant)

     Experience:

     Would you use the agent again? Yes

     I was really impressed with Streets Ahead who were efficient and professional throughout. They took the stress out of moving, and Mark McCombe in particular was extremely helpful and nothing seemed too much to ask. They are open all weekend too which is great.

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     A 5-star review by 'Jair' 3/3/2010

     Branch:

     221 Lower Addiscombe Road

     Services:

     Sales (Prospective customer)

     Experience:

     Would you use the agent again? Yes

     I'm a first time buyer and Asad Aziz has been great. He is extremely professional and took the time to understand what I was looking for and was extremely helpful clarifying every step involving the purchase. I can see that he is very astute and a skilled negotiator. He is the type of professional that makes you confident when dealing with.

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     A 5-star review by 'Steve' 2/3/2010

     Branch:

     4 - 8 Westow Street Crystal Palace

     Services:

     Lettings (as a Landlord)

     Experience:

     Would you use the agent again? Yes

     I've been dealing with the Streets Ahead Crystal Palace office now for over 6 six years - Nick Durkin & Dan - Lettings. They've always found me excellent tenants, and fundementally, always been honest with me with regards to rental amounts. One of the best agents in the area!

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     A 5-star review by 'Bhaskarrai Patel' 1/3/2010

     Branch:

     221 Lower Addiscombe Road

     Services:

     Lettings (as a Landlord)

     Experience:

     Would you use the agent again? Yes

     Very good service; very professional; very fast to act on instructions. My property was marketed online and immediatedly by calling prospects from their large data base. They achieved a high level of viewings. Particular thanks to Mark MaComb, Holli Hay & Nikki Grewal for "going the 3 extra miles" for securing quality clients. I and my friends have been with Streets Ahead for last 20+ years and I have and will definately recommend their services.

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     A 5-star review by 'ARun' 1/3/2010

     Branch:

     4 - 8 Westow Street Crystal Palace

     Services:

     Lettings (as a Landlord)

     Experience:

     Would you use the agent again? Yes

     Got me an offer within 3 working days from the day he took the property with him. Very good follow up and support. Good Negotiation skills. Overall, very satisfied service.

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     A 5-star review by 'Tim' 1/3/2010

     Branch:

     221 Lower Addiscombe Road

     Services:

     Sales (as a Vendor)

     Experience:

     Would you use the agent again? Yes

     Very pleased with the courteous service and the professional advice from Streets Ahead. In change of the marketing and negotiation of our property, Asad Aziz achieved the optimum price and most committed purchaser, keeping us up to date with progress. Very pleased.

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     A 5-star review by 'Ian Smith' 1/3/2010

     Branch:

     936 Brighton RoadPurley

     Services:

     Sales (as a Vendor)

     Experience:

     Would you use the agent again? Yes

     Excellent all round service. Intial impressions were of a professional / thoughtful company who really wanted to sell your property. They have a large number of prospective clients on their books at all times & really understand what they are looking for. The speed to market was very quick & number of interested viewings was second to none. They are very friendly & attend to your questions with efficiency. Their completion service was first class professional, coming from a legal background gave you the confidence in what you were being told & again was very attentive to your needs. I would highly recomend this estate agents.

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     A 5-star review by 'Rosanna' 26/2/2010

     Branch:

     221 Lower Addiscombe Road

     Services:

     Sales (as a Vendor)

     Experience:

     Would you use the agent again? Yes

     I was very pleased that we got a prompt sale as asad aziz. was a very good negotiator and got us a fair price for our property. i must commend anne in the progession team for her proffesionalism. she kept me informed at all times was extremley helpfull and very knowledgable i cant praise her enough.

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     A 5-star review by 'Anthony' 19/2/2010

     Branch:

     221 Lower Addiscombe Road

     Services:

     Sales (as a Vendor)

     Experience:

     Would you use the agent again? Yes

     Excellent service; extremely professional. They achieved a high level of viewings. Particular thanks to Gary O'Hare and Marina Steel for "going the extra mile" and securing the sale. Excellent progression from Jayne Best. We would definately use their services again.

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     A 4-star review by 'Rhian' 19/2/2010

     Branch:

     221 Lower Addiscombe Road

     Services:

     Sales (as a Buyer)

     Experience:

     Would you use the agent again? Yes

     Whilst searching for my perfect property, i dealt with Asad Aziz. He took the time to understand and take into account what i wanted - he was so helpful and arranged my viewings quickly and efficiently. He kept me updated at all times and was always onhand when i had any enquiries. I would definitley recommend Asad to anyone looking for a property and the company itself as a whole!

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     A 5-star review by 'V Khanna' 19/2/2010

     Branch:

     221 Lower Addiscombe Road

     Services:

     Sales (as a Vendor)

     Experience:

     Would you use the agent again? Yes

     I have sold several flats through Streets Ahead and I will continue to use them. They sold 10 flats for me last year and they are in the process of selling 5 more. Within days of putting the 5 flats on the market Loren Mann had secured 4 buyers and we are in the process of exchanging on all 4 having taken deposits. Loren is incredibly professional and keeps me updated at all times. Even though she is dealing with 5 different flats for me, that are at different stages of sale, she always knows exactly what is going on with each one at any given time and keeps me informed. I could not recommend Loren highly enough and if you want your property sold efficiently and with a great level of communication go to her.

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     A 5-star review by 'T' 17/2/2010

     Branch:

     221 Lower Addiscombe Road

     Services:

     Sales (as a Vendor)

     Experience:

     Would you use the agent again? Yes

     The whole team were responsive and helpful.

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     A 4-star review by 'Tony' 17/2/2010

     Branch:

     221 Lower Addiscombe Road

     Services:

     Sales (as a Vendor)

     Experience:

     Would you use the agent again? Yes

     I dealt with Asad Aziz who was very helpfull and he definately was more successfully than his competitors. He arranged open days and sold my property quickly even in these diffcult times. The company acted efficiently throughout and allowed a smooth process through to completion.
     Anne in the sales progession team was also very helpfull. Both Asad and Anne Ridge kept me informed throughout the process. I will be using them again.

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     A 1-star review by 'e' 6/2/2010

     Branch:

     4 - 8 Westow Street Crystal Palace

     Services:

     Lettings (Prospective customer)

     Experience:

     Would you use the agent again? No

     Poor customer service. Remember their client is the landlord not you, they are just looking for a quick buck and have no interest in integrity or professionalism.

     Booked 2 appointments both of which the agent failed to turn up to, didn't even call! Terrible

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     A 5-star review by 'anj' 5/2/2010

     Branch:

     221 Lower Addiscombe Road

     Services:

     Sales (Prospective customer)

     Experience:

     Would you use the agent again? Yes

     I was looking for an investment property and Lucy from the Addiscombe Branch was my agent. I found her very conscientious and very keen to find a suitable property that meets my criteria. She takes pride in her appearance and is very professional. Very good with time keeping and would work around the times that suited me. She would always keep me updated (even if it was just to tell me she didn\'t have anything suitable on her books). Even when she was on holiday her colleague rang me to give me details of properties I maybe interested in. Regrettably I didn\'t find a property with... (read more)
     

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     A 5-star review by 'hazel roach' 5/2/2010

     Branch:

     221 Lower Addiscombe Road

     Services:

     Sales (as a Buyer)

     Experience:

     Would you use the agent again? Yes

     I used Streets Ahead estate agents through a recommendation by a family member and dealt with Asad and Jayne Best. Both are extremley professional and kept me informed every step of the way of my purchase. I have recommended streets ahead to potential buyers and tenants and will continue to do so in the future.

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     A 5-star review by 'Joe' 4/2/2010

     Branch:

     4 - 8 Westow Street Crystal Palace

     Services:

     Lettings (as a Landlord)

     Experience:

     Would you use the agent again? Yes

     Streets Ahead have been letting and managing my properties for the past 4 years. I've been very impressed with their service largely thanks to Nick Dirkin and the lettings team who have a very welcome habbit of finding good tenants. He is prepared to spend the 80p to text me when I'm abroad and they have been there through good and hard times. I look forward to continue being at the receiving end of their unique and very good service.

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     A 4-star review by 'c' 3/2/2010

     Branch:

     221 Lower Addiscombe Road

     Services:

     Sales (as a Buyer)

     Experience:

     Would you use the agent again? Yes

     Streets Ahead were really good. They are really profssional all the way tho the process. I had Asad as my agent and he listened to what I was after in a home and found the home for me. He always kept me updated with what was new and what coming out. I would recommend him and this company to anyone that is looking for a place to live.

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     A 4-star review by 'tim' 2/2/2010

     Branch:

     221 Lower Addiscombe Road

     Services:

     Sales (as a Buyer)

     Experience:

     Would you use the agent again? Yes

     I dealt with Asad Aziz and found that he managed to match my requirements more successfully than his competitors, understanding what properties I was in the market for and acted quickly for me on any issues that arose. The company acted efficiently throughout and allowed a relatively smooth process through to completion.

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     A 4-star review by 'Chris' 1/2/2010

     Branch:

     221 Lower Addiscombe Road

     Services:

     Sales (as a Vendor)

     Experience:

     Would you use the agent again? Yes

     Streets Ahead sold five of seven flats for me in four months mid recession. Loren Mann organised open days and marketing drops to local residents and tram users, all in all, they did a good job in a hard time. I would say they would do an excellent job under better circumstances.

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301. 

     A 1-star review by 'Abhi' 26/1/2010

     Branch:

     4 - 8 Westow Street Crystal Palace

     Services:

     Lettings (as a Tenant)

     Experience:

     Would you use the agent again? No

     We approached them for our search for a property for rent. After showing me a couple of houses (for one of them, the agent failed to turn up for a viewing), I put an offer for the first property I had seen. The agent I was dealing with (lets call her Ms Pain) said that the landlord had accepted the offer.

     At this time, I was told to pay exhorbitant agency fees (agreement fees, checkin fees, reference check, and inventory check). I refused and said I don't want to go ahead with the deal. Finally Ms Pain settled for a reasonable

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     A 5-star review by 'Ade' 23/1/2010

     Branch:

     4 - 8 Westow Street Crystal Palace

     Services:

     Lettings (as a Landlord)

     Experience:

     Would you use the agent again? Yes

     Having tried marketing my property with local estate agents in south norwood with little success. I got a call out of the blue from Daniel(lettings manager) @ streetahead in crystal palace, who was fantastic and true to his words was able to let my property within few weeks of joining them.Quick, efficient and reliable service from streetsahead. At times like this, you need an impressive company and streetahead were certainly that. Look forward to using SA in future.

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     A 5-star review by 'Peter' 23/1/2010

     Branch:

     7 Ye MarketSelsdon Road

     Services:

     Sales (as a Buyer)

     Experience:

     Would you use the agent again? Yes

     I have just completed on a property in Croydon as a first time buyer. I found the service provided by Streets Ahead was of an excellent standard. In particular Jayne Best the sales progressor dealing with the purchase was incredibly helpful. Any queries were answered immediately by Jayne and a good level of communication was maintained at all times. I would recommend Jayne and the rest of the Streets Ahead team to any buyers or sellers.

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     A 4-star review by 'bashir' 18/1/2010

     Services:

     Lettings (as a Landlord)

     Experience:

     Would you use the agent again? Yes

     Thank you very much for all the property details sent and the service and support provided by Lucy Parker (Croydon office-CR0) in this matter. Lucy's personal touch and assistance was very valuable in searching for our property.
     
     Thank you once again for all your assistance in this matter.
     
     Bashir

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     A 4-star review by 'rob' 14/1/2010

     Services:

     Sales (as a Buyer)

     Experience:

     Would you use the agent again? Yes

     SA on lower addiscombe have a good sales and completion department. I dealt with Lucy in sales and Jayne in completions. Both were above average with the quality of their work, friendliness, diplomacy and communication. I did not feel uncomfortable nor did I feel lied to.

     I've bought before and the experience of buying with streets ahead was literally "streets ahead".

     If I need to sell I know where to go.

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     A 5-star review by 'MR A DANAF' 14/1/2010

     Services:

     Sales (as a Vendor)

     Experience:

     Would you use the agent again? Yes

     I have sold my flat using streets ahead in the lower addiscombe,the are the best estate agents in the area ,highly recommended,over all I score them 100% the staff are so friendly and professional, when it comes to customer service the are the best you can never wish for better.

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     A 4-star review by 'Dhilan' 12/1/2010

     Services:

     Sales (as a Buyer)

     Experience:

     Would you use the agent again? Yes

     I am a first time buyer and got caught up in the whole euphoria of searching for a property by signing up with many estate agents. Couple of years ago I did use Streets Ahead however the agent at time did not find properties to my specfication or satisfaction so did get frustrated. However recently we saw a property advertised with them and dealt with an agent Lucy Parker who was very helpful and alway available for questions as you do have many when a first time buyer. As the sale progressed Jayne Best took over with all the admin of the purchase and again always made herself available for questions. For what was a stressful yet exciting time was made that much easier by the personnel that I dealt with there.

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     A 5-star review by 'Gigani' 10/1/2010

     Services:

     Sales (as a Vendor)

     Experience:

     Would you use the agent again? Yes

     We recently sold a property through Streets Ahead in Croydon, and they were exceptionally quick and professional throughout the transaction. With special thanks to Anne Ridge, who ensured every step was as easy as possible for us. The first viewer sent by Anne Ridge, purchased the property! Many Thanks! Mr and Mrs Gigani!

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     A 5-star review by 'Warren' 9/1/2010

     Services:

     Lettings (as a Landlord)

     Experience:

     Would you use the agent again? Yes

     I am both a vendor and landlord and always make jeff and his team first choice when it comes to doing business in the area whether it be selling or renting a property. His team always work so hard to achieve the best results for you.

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     A 5-star review by 'Ana' 9/1/2010

     Services:

     Lettings (as a Landlord)

     Experience:

     Would you use the agent again? Yes

     Ive been using Streets Ahead for a few years now. They hold most of my portfolio. I have found Nick Durkin and Daniel Woods very professional and fair. Ive worked with other agents before, and I can truly say that Streets Ahead is truly excellent. Will continue to work with them and I trust them with all my properties in the area. In addition to this, their in house managing agents are outstanding as well.

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     A 5-star review by 'Roseane Craig' 6/1/2010

     Services:

     Lettings (as a Tenant)

     Experience:

     Would you use the agent again? Yes

     I was looking for an exceptional flat for rental. I immediately went to Nick Durking at Streets Ahead Crystal Palace because he knew what I would like. I came into see him and he said he knew the exact thing I would be intersted. I went to a property called Lakeview and he was correct. Fell in love with all the flats and placed a deposit immeidately on flat 5 which had a mezzanine floor. Nick dealt with me very professionally and i would recommend him to my friends when they are looking for a property. kepp up the good work Nick, Street Ahead should be prooud to have you work for them.

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     A 5-star review by 'Darryll' 31/12/2009

     Services:

     Lettings (as a Landlord)

     Experience:

     Would you use the agent again? Yes

     The sales process started on the 2/11/2009, we completed and exchanged on the 31/12/2009. All thanks must go to the team at streets ahead for making this happen. Special mention to Anne Ridge, who consistantly kept us updated daily on progress, Gary and Jo.

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     A 5-star review by 'Lewis' 31/12/2009

     Services:

     Sales (as a Buyer)

     Experience:

     Would you use the agent again? Yes

     Streets Ahead dealt with my purchase very professionally and promptly. There Sales progression team are always there to help, which was very reassuring being a first time buyer. Would definately recommend.

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     A 5-star review by 'Kay' 28/12/2009

     Services:

     Sales (as a Buyer)

     Experience:

     Would you use the agent again? Yes

     We recently bought and sold a property with Streets Ahead in Upper Norwood. I was particularly impressed with the agent Jola Bamigbola who found us our new home (he had been recommended by a friend) and ensured we were the first to view and make an offer which was quickly accepted- he definitely went that little bit further to helping us find our dream home in the area we wanted and within our budget. Our new baby was born at home 8 weeks ago! We were also very pleased with how much we got on the flat we sold - Streets Ahead valued the flat at 20,000 more than another estate agent which did prove to be nearer the price we got in the end. All in all we had a good experience of selling and buying - Jola was upbeat and helpful throughout the whole experience which I really appreciated being heavily pregnant at the time.

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     A 5-star review by 'M Hakim' 16/12/2009

     Services:

     Sales (as a Buyer)

     Experience:

     Would you use the agent again? Yes

     Streets Ahead were brilliant for me when I purchased my home. The viewings were well oraganised. They didn't waste my time by showing me properties that didn't meet my requiremetns. After the offer was accepted their sale progression advisor was always on top of the game. Their attitude was friendly and professional. I highly recommend them.

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     A 5-star review by 'stuart' 16/12/2009

     Services:

     Sales (as a Buyer)

     Experience:

     Would you use the agent again? Yes

     I have dealt with Asad Aziz of Streets Ahead for over a year on several purchases and always found him to be attentive and professional.

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     A 4-star review by 'Emma' 8/12/2009

     Services:

     Sales (as a Vendor)

     Experience:

     Would you use the agent again? Yes

     Jayne Best was v helpful

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     A 5-star review by 'jevive' 2/12/2009

     Services:

     Sales (as a Vendor)

     Experience:

     Would you use the agent again? Yes

     We sold a flat and they were brilliant from start to finish. They are fair and businesslike. From valuation, to selling to following the sale through, they kept us and the buyer informed. The best agents I have ever used. Highly recommended.

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     A 5-star review by 'TwoSteves' 30/11/2009

     Services:

     Sales (as a Buyer)

     Experience:

     Would you use the agent again? Yes

     Our experience of Streets Ahead is that they are a professional, hardworking and very friendly team of people. Everyone in the office we dealt with deserves praise, but we'd particularly like to thank Marina & Jayne for looking after us so well.

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     A 5-star review by 'Sonia' 28/11/2009

     Services:

     Sales (as a Buyer)

     Experience:

     Would you use the agent again? Yes

     Anne Ridge @ Streets Ahead is a 'little genius'.

     She has not been envolved in my move from the start, but has done so much in such a short space of time I thought her professionalism, curtious and wonderfully warm manner needs to be shared with the rest of England! Estate agents generally are not the most trusted of agents, but Anne is my exception.

     She works quickly and efficiently and keeps you informed all the way. send e-mails and calls you when she says she will. She is friendly and is making what started off as being a very stressfull process into an enjoyable learning experience for myself and my family.

     An excellent rating in my opinion is not high enough, but if thats all I can give then it will have to do.

     Anne Ridge your a star!!!

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     A 5-star review by 'Penel' 25/11/2009

     Services:

     Sales (as a Buyer)

     Experience:

     Would you use the agent again? Yes

     Exceptional- is the word to describe this team. I felt compelled to review them as I truely believe that if it hadn't been for the dedication of Loren, Jayne and the rest of the team I wouldn't be moving house! I was part of a very long, complicated and tricky chain and if it hadn't been for Streets Ahead keeping it all together and all the buyers and sellers sane it would never of happened. I would definitely recommend anyone to use them! Thank you.

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     A 5-star review by 'Sharon' 25/11/2009

     Services:

     Lettings (as a Tenant)

     Experience:

     Would you use the agent again? Yes

     I want to say a big thank to Amir for all his help and guidance, he's been absolutely fantastic and cannot wait to move into my new property which I have rented from them!

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     A 5-star review by 'red' 24/11/2009

     Services:

     Lettings (as a Landlord)

     Experience:

     Would you use the agent again? Yes

     I have used SH for a few years now. I have found them excellent. The entire staff are very friendly and appear to go out of their way to find me only the very best tenants, they know exactly what I want . I have also sold a property through them and the whole process from start to finish was handled very professionally and I would definitely recommend this compnay.

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     A 5-star review by 'billy' 22/11/2009

     Services:

     Lettings (as a Landlord)

     Experience:

     Would you use the agent again? Yes

     I have just used Streets Ahead to rent out my flat. All I can say is a big Thank You for the speed in which they let it for me in a matter of days. I had been to several other agents before who just seemed happy to advertise it.

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     A 5-star review by 'Sav' 13/11/2009

     Services:

     Sales (as a Vendor)

     Experience:

     Would you use the agent again? Yes

     Streets Ahead sold some flats for me and performed as promised even in this tough enviroment.

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     A 5-star review by 'Sam H' 12/11/2009

     Services:

     Sales (as a Buyer)

     Experience:

     Would you use the agent again? Yes

     I was really impressed with the service I received from Streets Ahead. As a first time buyer, they provided me with valuable support throughout the process.

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     A 5-star review by 'Neil' 12/11/2009

     Services:

     Sales (as a Vendor)

     Experience:

     Would you use the agent again? Yes

     Streets Ahead provided an extremely efficient, honest, friendly and supportive service. They are well established in their areas and proved very knowledgeable.

     I both sold and bought a property through them. They were both excellent at marketing my property and aiding me in my search to buy a house (though some junior sales members should be better prepared when showing properties).

     I ended up in a long chain which proved very problematic. They worked very hard and successfully managed to keep the chain together. The sales progressor was in constant contact and I was always aware of what was going on. (Unlike my solicitor...) The inevitable last minute negotiations were handled considerately and effectively.

     When I bought my flat, completion was followed by a letter of complaint to the agent, Bairstow Eves, which was never dealt with. My experience with Streets Ahead couldn't have been more different and I would strongly recommend them.

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     A 4-star review by 'TomO' 11/11/2009

     Services:

     Sales (as a Vendor)

     Experience:

     Would you use the agent again? Yes

     Having purchased my property through streetsahead some 5 years ago at which time was pleased with the service that was provided. Given that the original experience was good when it came to selling my property Streetsahead was the logical place. in terms of getting numbers through the door they did a good job, sometimes there was a lack of feedback, or relative feedback but sometimes is expected.

     Once a buyer was found the process turned around for me. Our account was originally being handled by someone who appeared to live in a different world to the one the rest of us do, thankfully for the sale of the property and my sanity Jayne took on our account and made things so much easier. There was no need for me to be chasing as I had previously, if Jayne was unavaiable then she would always return calls/emails. Jayne always had a positive attitude to the sale and was able to keep the sale progressing and stopped us from taking the property off the market. Jayne is a true asset to the company and a pleasure to deal with.

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329. 

     A 1-star review by 'Not_Again' 26/8/2009

     Services:

     Lettings (as a Tenant)

     Experience:

     Would you use the agent again? No

     Appearing very friendly and professional Streets Ahead seemed like they were completely on our side with finding and renting a flat. It soon turned out that they were scheming and deceitful. They made out that our landlord was they bad guy in our deal (which we now know he isn't) and whenever there was a problem it wasn't their fault. After paying

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330. 

     A 2-star review by 'blomst' 18/8/2009

     Branch:

     221 Lower Addiscombe Road

     Services:

     Lettings (as a Tenant)

     Experience:

     Would you use the agent again? No

     
     
     
     
     User 'blomst' rated Streets Ahead but did not write a review.

331. 

     A 1-star review by 'glenda2' 5/9/2008

     Branch:

     221 Lower Addiscombe Road

     Services:

     Lettings (as a Landlord)

     Experience:

     Would you use the agent again? No

     
     
     
     
     User 'glenda2' rated Streets Ahead but did not write a review.