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Stirling Ackroyd

Agent rating: 2.3 out of 5.0 based on 3 ratings. This website contains 3 user reviews of Stirling Ackroyd.

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This Agent ranked 8325 out of 9267 in the UK

Overall Customer Rating

2.33 out of 5.00

  • 1 recommend
  • 2 disapprove

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Customer Reviews

  1. A 1-star review by 'markrou' 4/7/2011

    Branch:
    40 Great Eastern Street Shoreditch
    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? No

    Very unreliable agency! Two of their agents promised to contact me and never did. I tried to call them many times to arrange a viewing - they were completely ignoring phone calls. First Alan Thompsons promised to call me but stopped picking up his phone, then I got a phone call from his colleague, she also promised to call me back in an hour and disappeared. Very disappointing.

    Was this review helpful? Yes

     

  2. A 5-star review by 'alex' 10/6/2010

    Services:
    Lettings (as a Landlord)
    Experience:
    Would you use the agent again? Yes

    I used Stirling Ackroyd to let out my property and they have consistently achieved more money and offered a better service than any of the other agents within the local area.

    Was this review helpful? Yes

     

  3. A 1-star review by 'Cam' 30/9/2009

    Services:
    Lettings (as a Tenant)
    Experience:
    Would you use the agent again? No

    I am currently in the process of renting a property through Stirling and Ackroyd, which has been the slowest most frustrating process i have ever endured. The staff are completely incompetent and do not communicate amongst themselves, meaning that I continuously receive different answers and promises from the different members. My agent has made false promises for contract dates, for moving in dates and has not returned urgent calls when promised, resulting in me wasting a lot of time preparing to move and then being told that 'moving day is now tomorrow'. In fact moving day has now been moved to 4 or more days behind schedule. I am a university student and have serious work to get on with, but as i have no house to live in I am unable to even attend and instead I am waiting by my packed car 200 miles away waiting for more lies about when i should be able to move in. They are the most incompetent, useless, and uncaring people I have ever dealt with.

    Was this review helpful? Yes

     

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Review Statistics for Stirling Ackroyd


Review Summary
 
Total Reviews:
3
Total Ratings:
3
First Review :
30/09/2009
Latest Review:
04/07/2011

 

Overall Review Performance
 
Recommend :
1
Disapprove :
2

 

Individual Services Review Performance
 
From Landlords From Tenants From Vendors From Buyers
 
Recommend:1 Recommend:0 Recommend:0 Recommend:0
Disapprove:0 Disapprove:2 Disapprove:0 Disapprove:0

 
Surveys Conveyancing Lettings (Prospect) Sales (Prospect)
 
Recommend:0 Recommend:0 Recommend:0 Recommend:0
Disapprove:0 Disapprove:0 Disapprove:0 Disapprove:0

 
They manage our building They are our factor They manage our estate
 
Recommend:0 Recommend:0 Recommend:0
Disapprove:0 Disapprove:0 Disapprove:0

Agent Fees

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Complaints Procedure

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