Squares Estate Agents
based on 45 ratings. This website contains 43 user reviews of Squares Estate Agents.
Agent Information
Squares Estate Agents
Squares Estate Agents are based in the historic south Bedfordshire market town of Leighton Buzzard incorporating Linslade which is within easy commuting distance of Aylesbury, Dunstable, Hemel Hempstead, Luton and Milton Keynes.
Offices / Branches
- Reviews
- Agent Details
- Review Stats
- Agent Fees
- Staff Members
- Complaints Procedure
- Contact Agent
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Customer Reviews (Page 1 of 2)
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by 'Darren' 26/9/2011
- Branch:
- Midsummer Court 314 Midsummer Boulevard
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
We originally used another agent who we thought we had sold our house through. After a few weeks it turned out that the buyer couldn't afford our house and couldn't get a mortgage!
I contacted Justin at squares. Not only did they sell my house in record time but for more than the previous offer that had fallen through. Great, honest, reliable sevice. Would happily recommend.Was this review helpful? Yes
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by 'Darren' 26/9/2011
- Branch:
- Midsummer Court 314 Midsummer Boulevard
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
We originally used another agent who we thought we had sold our house through. After a few weeks it turned out that the buyer couldn't afford our house and couldn't get a mortgage!
I contacted Justin at squares. Not only did they sell my house in record time but for more than the previous offer that had fallen through. Great, honest, reliable sevice. Would happily recommend.Was this review helpful? Yes
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by 'Butler' 5/9/2011
- Branch:
- Midsummer Court 314 Midsummer Boulevard
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
I can highly recommend Squares CMK after inviting 3 local agents to value my property I selected to us Squares as I found the agent to be un pushy and take time to appreciate my property and clearly was able to understand the type of person that would purchase my house. After just one week of my house being on the Market I received an offer that was accepted, which was very close to the asking price. Throughout the sale Squares followed the chain through to completion and kept me fully up dated and they even chassed my solicitor while I was away on business to make sure the sale was completed on time for a speedy almost stress free transaction. All I can say is thanks for a great service and all the best for the future.
Was this review helpful? Yes
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by 'Lurens' 23/8/2011
- Branch:
- 38 High Street
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
I've met some slippery, shoddy estate and letting agents in my life, but these were beyond bad. Initial impressions seemed okay - they were very helpful in setting up a viewing and actually getting me a rental property that was suitable. However, from the point I paid my fees (damned expensive, I might add), it all went downhill.
The lettings management seems to be run by a shockingly rude, incompetent, ignorant woman called Natalie. If you're paying for a service you expect people to be polite even if they manage to mess up simple tasks - but no. Every communication with her was... (read more)
Was this review helpful? Yes
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by 'Unhappytennant' 13/8/2011
- Branch:
- 38 High Street
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
Worst estate agents ever.
Staff change monthly due to poor management and shoddy service.
With a 3 yearly rental we saw 12 different lettings staff.
That alone is enough to worry.
Major problems;
Rude and unhelpful staff
Non existent property maintenance
Lying and untrustworthy staff
Breaching privacy rules
I shall expand.
Upon rental the garden was full of rubbish. Promised removal which never occurred. Upon leaving trying to charge us for it. Garden was also all dirt and hardcore. It was transformed into lawn. A bark area. And a planted paved area. Upon... (read more)
Was this review helpful? Yes
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by 'Ade' 21/7/2011
- Branch:
- 38 High Street
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
Great advice and a friendly service, top marks
Was this review helpful? Yes
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by 'vulcan' 16/7/2011
- Branch:
- Midsummer Court 314 Midsummer Boulevard
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
Fantastic advice from Justin , i will be using Squares in future!
Was this review helpful? Yes
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by 'KJA' 26/5/2011
- Branch:
- 38 High Street
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
I have to say in all my years of renting property that Squares is positively the worst agent I have ever had the misfortune to deal with. The property on moving in was filthy and none of the work agreed had been completed and in fact took about 6 months to complete. One piece of work took a year! The staff particularly the girls who worked on lettings were beyond rude and even when the error was clearly theirs there was never an apology and their rude tone continued throughout any dealings with them. Nothing was ever done in a timely fashion including the return of our deposit on moving out and took numerous phone calls to sort out.
I would highly discourage anyone from taking a property from them and in fact our very property we have since found has been relet to someone and already they are having similar problems with things not done that were agreed on before move in, if only we had known them before we would have told them to steer clear of Squares. I am just thankful we now no longer have to deal with them as every encounter was stressful!!
Was this review helpful? Yes
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by 'Danny' 23/4/2011
- Branch:
- Midsummer Court 314 Midsummer Boulevard
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
We mostly deal with Tommy & Justin and they are great. They always provide us with excellent services and are always on hand to help.
Was this review helpful? Yes
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by 'Feet therapy' 18/4/2011
- Branch:
- Midsummer Court 314 Midsummer Boulevard
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? Yes
Excellent, prompt service, attentive and found super 1 bed flat for me. Tommy is very well dressed and professional.
Was this review helpful? Yes
, it all went downhill.
The lettings management seems to be run by a shockingly rude, incompetent, ignorant woman called Natalie. If you're paying for a service you expect people to be polite even if they manage to mess up simple tasks - but no. Every communication with her was extraordinarily rude, in fact beyond rude and often just offensive. I'm a professional person, paying a lot of money for what I expect to be a quality rental: I don't appreciate being told that I'm interrupting her nail filing with my requests for information that, frankly, she couldn't be bothered to supply beforehand.
Complaining to the MD got nowhere - he promised to investigate but I suspect it got in the way of his golf days.
Oh yes and data protection regulations and marketing restrictions? They completely flouted those. I have submitted evidence to the ICO for a complaint against these morons.
In the end, I decided to cut my losses and went to another agency, after Squares let me down too often. Please, if you're even thinking about doing business with them - think again./&display=popup&link=http://www.allagents.co.uk/review/12264/&redirect_uri=http://www.allagents.co.uk/review/12264/ "Share on your Facebook Wall"){kind=logo}
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by 'Jamie' 13/4/2011
- Branch:
- Midsummer Court 314 Midsummer Boulevard
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
I have recently instructed Squares to take on the management of my apartment rental in MIlton Keynes. So far they have provided a seamless service and have exceeded my expectations. A tenant was found in a very short space of time and the necessary checks and paperwork have been handled with minimum involvement from me. Use Squares and rest assured that your property is in good hands.
Was this review helpful? Yes
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by 'Karin Huettl' 6/4/2011
- Branch:
- Midsummer Court 314 Midsummer Boulevard
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
I found Tommy and Justin very professional, friendly and efficient. Just easy to work with and I shall use them again. A 1 day turn-around to find a tenant... quite impressive.
Was this review helpful? Yes
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by 'Michael Trott' 4/4/2011
- Branch:
- 38 High Street
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? No
Without a doubt, the worst Estate Agent I have ever dealt with. I was made to move into a filthy flat, even after notifying them that the flat needed to be cleaned prior to move in. 4 hours had to be spent, by 2 people, cleaning a 2 bedroom flat, on move in day to bring the flat up to an acceptable standard. Items damaged to the point of being un-usable by the previous teneant we not raised on the previous tenants move out inspection, so when I reported them, Squares refused to pay out, and I was forced to purchase new items, and store broken items so I was not charged on my move out when the items were missing from the inventory upon inspection.
Disgraceful customer service from start to finish. Squares managed to make the whole process as difficult as possible!
I would urge other prospective renters, buyers, landlords or anyone who has to deal with an Estate Agent, at any point in their life, to steer well clear of Squares!
Was this review helpful? Yes
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by 'Sian' 23/3/2011
- Branch:
- 38 High Street
- Services:
- Sales (as a Buyer)
- Experience:
- Would you use the agent again? Yes
User 'Sian' rated Squares Estate Agents but did not write a review. -
by 'VSM' 18/3/2011
- Branch:
- Midsummer Court 314 Midsummer Boulevard
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
I have my portfolio of properties with Squares Milton Keynes office. What a fantastic service. Nothing is ever too much trouble Justin and his team go over and above of what previous agent ever did. All up to date with everything to do with my properties. Natalie and Eve are so professional and know everything about the Lettings business. As a professional landlord there guys are well worth their fee as they save me time and more important money.
Was this review helpful? Yes
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by 'lsc' 24/2/2011
- Branch:
- 38 High Street
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? No
As a company that stated they would take the stress out of letting my property they merely added to it significantly. Problems were unresolved, and paperwork was not completed satisfactorily leading to my losing a case for disputed deposit. The case is now with the Property Ombudsman.
Was this review helpful? Yes
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by 'Stephen' 28/8/2010
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
Myself and my partner decided to let our house out as are of travelling. I was finding it hard to choose a letting agent for our house and decided to look on the internet for reviews. I this site with Squares coming in very highly rated.
I decided to give them a go based on the customer reviews. I must say I am so glad I did, from the first meet to finding the right tenant square have been exceptional! There service has been so personal and they have all been so keen to find me the right tenant. Sophie and Justin I thank you so much for all your hard work and fantanstic service. I would be more than happy to recommend them and would use them again for any other property management I needed in the future
Was this review helpful? Yes
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by 'graham hardwick' 23/7/2010
- Branch:
- 38 High Street
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
Squares were very polite and professional, and despite our original house purchase falling through they kept our buyer up to date so that we could find another property. Louie and Rob accompanied most of the viewings and had the right balance between informing and letting those viewing make their own mind up.
Was this review helpful? Yes
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by 'MK' 4/3/2010
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? Yes
Was this review helpful? Yes
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by 'Em' 19/2/2010
- Branch:
- 38 High Street
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
Friendly staff and great service.
Was this review helpful? Yes
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by 'HHH' 11/2/2010
- Branch:
- 38 High Street
- Services:
- Sales (as a Vendor)
- Experience:
- Would you use the agent again? Yes
I found Squares estate agents to be extremely helpfull and informative. All stages of the sale process were carefully explained and all queries answered promptly. Squares agent fees are very reasonable compared to other local agents and may I just say Rob has been fantastic keeping me informed when my sale ran into difficulties and making the whole process less stressful. I would highly reccommend Squares Estate Agents as one of the most honest and hardworking in the business.
Was this review helpful? Yes
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by 'Stu' 6/2/2010
- Branch:
- 38 High Street
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
As a first time landlord the lettings team at Squares were really helpful and made the whole process of securing a tennant stress free. They were actually lining up potential tennants before we had completed the purchase of the property and the tennancy agreement was finalised about 3 weeks after completion of the purchase. With their full management service we do not have to do anything and we get a regular inspection report so we know that the house is being looked after as we would ourselves. To sum up - friendly staff, excellent service, happy customer!
Was this review helpful? Yes
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by 'Mercedes' 21/1/2010
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
Started doing business just under a year ago. The inventory side could be smarter. More attention to detail required in my view. It is worrying to be advised things have disappeared at the end of a tenancy when they haven't. Equally so when it takes more than one attempt to produce an accurate inventory. Had insufficient rent collected in the first month. Having read the other glowing reports maybe I have just been unlucky.
The Lettings Team led by Hayley are pleasant and helpful and always answer queries with good grace. Things have definitely improved since she took the helm. Leon was brilliant sorting out my complaints, so I am going forget the past and look forward to a positive business relationship.
Was this review helpful? Yes
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by 'Stephen' 11/1/2010
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
They do exactly what it says on the tin. Squares manage my rental property and they take the worry factor out. Squares take care of everything. All the staff are very polite and extremely professional.
Was this review helpful? Yes
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by 'Lou' 7/1/2010
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
Efficient in getting in touch about issues with the property, but not always the best at keeping me updated with the latest status. Also had to chase for tenant contract renewals and property inventory.
Was this review helpful? Yes
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by 'Anthony' 6/1/2010
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
They have been very good with managing my property over the last 2 years and they always keep me updated about any issues. They also conduct regular inspections of my property.
Was this review helpful? Yes
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by 'Alex' 6/1/2010
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
Slight 'pricing' issue initially. Other than that, absolutely excellent. No request is ever an issue. A novice landlord now has great confidence!
Was this review helpful? Yes
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by 'kirky' 6/1/2010
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
Very happy with the service which is done from a distance of 6000 miles away from teh landlord. Allways prompt and friendly.
Was this review helpful? Yes
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by 'Derek' 5/1/2010
- Services:
- Lettings (as a Landlord)
- Experience:
- Would you use the agent again? Yes
A professional service which removes all hassle. The sales team made the purchase of a suitable property straighforward and the property was let before the purchase was complete. I would have no reservations in recommending them.
Was this review helpful? Yes
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by 'Shar' 23/12/2009
- Services:
- Lettings (as a Tenant)
- Experience:
- Would you use the agent again? Yes
All the team at Squares that I've dealt with have been great and supportive, maintence problems when first moved in resolved and best of all they are friendly definately reccomend them.
Was this review helpful? Yes
Agent Details for Squares Estate Agents
Select a branch to go to view details of that specific branch
-
Luton - 38 High Street, Bedfordshire, LU7 1EA
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Milton Keynes - Midsummer Court
314 Midsummer Boulevard, Buckinghamshire, MK9 2UB
Review Statistics for Squares Estate Agents
Review Summary
- Total Reviews:
- 43
- Total Ratings:
- 45
- First Review :
- 11/12/2008
- Latest Review:
- 26/09/2011
Overall Review Performance
- Recommend :
- 39
- Disapprove :
- 6
Individual Services Review Performance
| From Landlords | From Tenants | From Vendors | From Buyers |
|---|---|---|---|
| Recommend:19 | Recommend:7 | Recommend:10 | Recommend:3 |
| Disapprove:1 | Disapprove:5 | Disapprove:0 | Disapprove:0 |
| Surveys | Conveyancing | Lettings (Prospect) | Sales (Prospect) |
|---|---|---|---|
| Recommend:0 | Recommend:0 | Recommend:0 | Recommend:0 |
| Disapprove:0 | Disapprove:0 | Disapprove:0 | Disapprove:0 |
| They manage our building | They are our factor | They manage our estate |
|---|---|---|
| Recommend:0 | Recommend:0 | Recommend:0 |
| Disapprove:0 | Disapprove:0 | Disapprove:0 |
Staff Members
Select a branch to see more details
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Luton - 38 High Street, Bedfordshire, LU7 1EA
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Milton Keynes - Midsummer Court
314 Midsummer Boulevard, Buckinghamshire, MK9 2UB
Agent Fees
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Complaints Procedure
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